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Summary of reviewsHotel Diversion Tropical in Brasilito, Costa Rica, receives positive feedback for its overall appeal and offerings. Located conveniently near stunning beaches like Playa Conchal and Playa Brasilito, the hotel serves as an excellent base for beach enthusiasts. Its strategic position on a main road allows easy access to local attractions and amenities such as shops and restaurants, making it a favored choice for tourists. The hotel's welcoming ambiance is enhanced by its friendly and accommodating staff, who are noted for their warmth and helpful recommendations on exploring the local area. Visitors frequently commend the staff for their dedicated service, contributing to a memorable stay.
Guests praise the hotel's breakfast, highlighting its delicious and hearty nature. The inclusion of a traditional Costa Rican breakfast adds local flair, which many appreciate despite occasional repetition. While the breakfast hours are limited, the overall quality and the friendly service leave a positive impression.
The hotel's standards of cleanliness are consistently noted, with guests appreciating the well-maintained common spaces and rooms. Despite some initial issues, the levels of hygiene and upkeep are commendable. The pool is a standout feature, lauded for its pleasant temperature and cleanliness, offering a relaxing retreat. The cozy environment of the pool area contributes significantly to the hotel's charm.
Although the rooms receive mixed reviews, many guests find them clean and comfortable, equipped with amenities like refrigerators and coffeemakers. The room sizes vary, with larger groups noting some limitations. Despite this, the friendly ownership and well-manicured spaces slightly alleviate these concerns.
The hotel is considered family-friendly, offering ample bedding options and communal spaces that encourage interaction among families. The parking facilities add to the convenience, with the availability of free private parking appreciated by guests.
Overall, Hotel Diversion Tropical is highly regarded for its strategic location, attentive staff, appealing amenities, and cleanliness, making it an attractive choice for travelers seeking to enjoy Costa Rica's beachside allure. Show more
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Hotel near Golf Courses
Located in Brasilito, providing a short driving distance to the Reserva Conchal Golf Course. A convenient option for golfers staying near Conchal.
Hotel with Parking
Hotel Diversion Tropical provides free private parking, an outdoor swimming pool, and is located a short distance from the beach and downtown area. It offers good value and essential amenities.
Cheap Hotel
Located in Brasilito, this hotel offers affordable accommodation in a convenient location. It is a practical choice for budget-conscious travelers looking to explore the area.
Accessible Hotel
Hotel Diversion Tropical offers a Standard Quadruple Room that includes an accessible, private bathroom. This room is designed with accessibility features.
Hotel with Outdoor Pool
This hotel offers an outdoor pool. It is located in Brasilito and provides a relaxing environment for guests.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Family rooms
Triple rooms
Quad rooms
rooms for 5 and 6 people
Please suggest which room type a family with one child should choose and where the child will sleep: Flexible and Family 1 rooms are great for families with one child. The child would sleep in a Full sized trundle that can be pushed to of the way during the day. In the Familiar 1 room the child would sleep in a twin bed.
Please suggest which room type a family with two children should choose and where the children will sleep: The Flexible room with two full beds, one is a trundle. The room with a private kitchen with a full sized bunkbed and full trundle (three full beds). Our Family Room 2 with a bunkbed. The top is a twin, bottom is a full bed, and trundle is a full bed.
Please suggest which room type a family with three children should choose and where the children will sleep: The Flexible room with two full beds, one is a trundle. The room with a private kitchen with a full sized bunkbed and full trundle (three full beds). Our Family Room 2 with a bunkbed. The top is a twin, bottom is a full bed, and trundle is a full bed.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Flexible and Family 1 rooms are great for families with one child. The child would sleep in a Full sized trundle that can be pushed to of the way during the day. In the Familiar 1 room the child would sleep in a twin bed.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Flexible and Family 1 rooms are great for families with one child. The child would sleep in a Full sized trundle that can be pushed to of the way during the day. In the Familiar 1 room the child would sleep in a twin bed.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Flexible and Family 1 rooms are great for families with one child. The child would sleep in a Full sized trundle that can be pushed to of the way during the day. In the Familiar 1 room the child would sleep in a twin bed.
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: ₡ $8.50
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other Long table outdoors in front of reception for proper distancing. Sink, bleach spray, alcohol gel provided. Keys soaked in bleach mixture. Ability to pay prior to arrival for quick check in.
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
The required guidelines of the government in Costa Rica, Minesterio de Salud as distributed by Instituto Costariicense de Turismo
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? No
Additional Information: We are a small hotel of 10 rooms that open to the outside. We allow 5 to be used by guests at the same time. They are cleaned according to the requirements plus additional tasks are practiced. We allow at least one day between guests. We can provide bleach spray in the rooms. If we observe someone who is sick, coughing, sneezing, we will take action. But we don't monitor fevers of guests or mandate social distancing. If someone needs help to enforce proper behaviors we will intervene and insist on compliance. Check-in can be expedited with limited contact by prepaying for your stay.
Double RoomThe double room with a queen bed is on the ground floor and is also an accessible room. Parking is in front of the room for easy access. The room includes deluxe bed and bedding, in-room coffee and fridge, smart tv with cable and internet, air-conditioning, fan, safe, smoke detector, private bathroom with hot water, screened windows, room darkening curtains, close to the pool.
Quadruple Room with BalconyThese rooms offer a matrimonial bed and a second matrimonial trundle bed allowing a maximum of four people. These rooms include all of our amenities of private bathroom with hot water, air-conditioning and fan, fridge, coffeemaker with coffee, smart tv with cable, internet, screened windows, room darkening drapes, on premises parking, use of public kitchen. Several of this room type offer the option of a private kitchen being added for an additional charge. This extra charge for the private kitchen is not in the Booking room rate.
Deluxe Double Room (2 Adults + 1 Child)This double room is on ground floor and first floor, has a balcony a or terrace has screened windows with thermal curtains and room darkening drapes and memory foam bedding
Family StudioThis room type is located on the ground floor and second floor. Several rooms have private kitchens inside the room and several rooms have private kitchens on the patio behind the room. The rooms with private kitchens inside have a matrimonial (full) bed bunkbed and third full bed trundle to accommodate a maximum of six people. The rooms with kitchens on the back patio have varying bed configurations. The kitchens include stove, microwave, coffeemaker, rice maker, fridge, pots and pans, dishes and utensils. The room includes deluxe beds and bedding, in-room coffee and fridge, smart tv with cable and internet, air-conditioning, fan, safe, smoke detector, private bathroom with hot water, screened windows, room darkening curtains.
Deluxe King SuiteThis room is decorated as a honeymoon suite with Deluxe California King bed. The room includes deluxe bedding, in-room coffee and fridge, smart tv with cable and internet, air-conditioning, fan, safe, smoke detector, private bathroom with hot water, screened windows, room darkening curtains.
Standard Family RoomThis room allows a maximum of 5 people. It has a bunkbed with a twin on top and full bed on bottom. It also has a full trundle bed. This room offers air-conditioning, ceiling fan, smart tv, internet, cable, fridge, in-room coffee, private bathroom with hot water, screened windows, room darkening curtains, smoke detector, safe, deluxe beds and bedding.
These rooms come with the option of access to a lovely private, outdoor covered kitchen with a garden and jungle perimeter for an additional charge.
Guest Reviews
8.0
Very Good
Location
Hotel Diversion Tropical offers visitors a convenient and strategic location for exploring the scenic beaches of Brasilito, Costa Rica. Nestled slightly above the city center, the hotel is positioned along a main road that provides quick and easy access to a variety of attractions, including the renowned Playa Conchal and Playa Brasilito, both of which are within walking distance. Guests frequently highlight the hotel's proximity to these stunning beaches as a significant advantage, making it an ideal base for beach lovers.
Besides its beach access, the hotel's central location in Brasilito ensures that visitors are close to essential amenities, such as shops, supermarkets, and restaurants. This ease of access gives guests the flexibility to explore nearby attractions, such as Flamingo and Catalinas, comfortably. Despite being situated on a busy highway, the area offers a safe and peaceful environment conducive for family visits.
The hotel staff is noted for their helpfulness, providing guidance to guests on local sites to visit or dine at. Additionally, the facilities are praised for their cleanliness, affording visitors a comfortable stay. However, it's important to note that while the location is excellent, the hotel does not have an onsite restaurant. Nonetheless, with nearby dining options and the beautiful beaches just minutes away, Hotel Diversion Tropical remains an attractive choice for travelers seeking to enjoy the best of Costa Rica's coastal charm.
Breakfast
Hotel Diversion Tropical's breakfast experience is largely praised by guests for being a delicious and hearty start to the day. Visitors frequently mention the breakfast as a highlight, often describing it as tasty, delicious, and very good, making it a memorable component of their stay. The inclusion of a typical Costa Rican breakfast, notably gallo pinto, adds a local flair that many travelers appreciate, valuing its traditional appeal despite the occasional repetition.
Although some guests point out a lack of variety and note that breakfasts are sometimes reheated rather than freshly prepared, the overwhelmingly positive remarks highlight its flavorful quality. Additionally, the breakfast is included with accommodation, making it a cost-effective feature. Even though there are limited serving hours starting at 8 AM, many find the convenience and taste sufficient for kicking off their daily adventures. The friendly staff enhances the experience, making guests feel welcome while enjoying their morning meal at the hotel.
Rooms
Hotel Diversion Tropical receives mixed reviews regarding its guest rooms. Many visitors appreciate the cleanliness and comfort of the accommodations, noting that the rooms feel tidy and well-maintained. Some rooms come well-equipped with amenities such as a medium-sized refrigerator, coffeemaker, and even a kitchen, adding convenience for guests who prefer to prepare their own meals. Attention to detail in certain rooms is evident, with features like comfortable beds and a fully equipped cooking area enhancing the guest experience.
However, the size of the rooms appears to be a frequent concern, particularly for larger groups, as they can feel cramped, especially when accommodating extra beds. Smaller rooms for couples or single travelers are also mentioned, occasionally impacting comfort. While some rooms offer ample space and comfort, others fall short, with reports of humidity, lack of thorough cleaning, and outdated or broken furniture.
Guests seem appreciative of the friendly and informative ownership, which slightly offsets some of the negative experiences related to the room sizes and conditions. Some rooms, highlighted for specific attributes like a honeymoon suite, boast high ceilings and larger beds, making them more desirable for those seeking a bit more space and luxury. Overall, while the hotel offers many comfortable and well-equipped rooms, potential visitors should carefully consider their space needs when making a reservation.
Beds
Hotel Diversion Tropical offers guests a range of beds, with many reviewers highlighting the comfort of their sleeping arrangements. The soft mattresses are a recurring theme, with several guests describing them as very comfortable and noting the appealing blend of puffiness and firmness in the beds and pillows. Specific mentions of the California king bed being comfy suggest an upscale appeal for those lucky enough to snag one of these options. However, there is a consistent note about the softness, which some found a bit too sinking or unsupportive for a restful night's sleep, with a few mentioning issues like uneven or banana-shaped mattresses. The unique bunk bed setup has some practicality concerns due to the lack of safety rails, making it a less suitable choice for families with small children. Despite the occasional air conditioning issue, the overall impression of the bedding at this hotel is positive, with many guests leaving refreshed from a comfortable night's sleep.
Cleanliness
Hotel Diversion Tropical garners attention for its impressive standards of cleanliness, consistently highlighted in guest reviews. Visitors frequently commend the hotel for maintaining clean and inviting common spaces, as well as tidy and hygienic rooms equipped with air conditioning. The pool area also receives positive mentions for being well-maintained and enjoyable, contributing to the hotel's overall clean ambiance. Many guests appreciate the excellent hygiene observed throughout the property, emphasizing the cleanliness of both the rooms and the pool. The facilities stand out not just for their cleanliness but also for their good location, which adds to the appeal. However, while most reviews emphasize a high standard of cleanliness, some guests have noted exceptions, such as issues with initial room and bathroom cleanliness. Despite these occasional drawbacks, the hotel is generally well-regarded for its cleanliness, attentive staff, and excellent service, making it an attractive destination for travelers seeking a neat and orderly stay.
Staff
Amidst the tropical allure of Hotel Diversion Tropical, the staff emerges as a shining facet of guests' experiences. The personnel consistently impress with their friendliness, exuding warmth and proving notably accommodating. Their proactive customer service ethos is evident, noted for being helpful, kind, and adept at offering insightful recommendations to explore the surroundings. Despite occasional hiccups, such as room changes, the staff is dedicated to rapidly resolving issues, showcasing a commitment to guest satisfaction. The hotel's cleaning staff is recognized not only for their efficiency but also for their friendly demeanor, adding a layer of comfort to the stay.
At the helm is an owner who mirrors the team's hospitality, praised for excellent service and clear communication. The spirit of hospitality extends to delightful gestures, like cooking freshly caught tuna for guests, enhancing the personal touch. Guests frequently highlight the delightful breakfast offerings, further enriched by super friendly service, elevating the overall experience. Even the night staff receives commendations for their amiability and attentiveness. With such a caring and approachable team, Hotel Diversion Tropical ensures not just a stay, but a memorable experience enveloped in genuine kindness and dedication.
Pool
At Hotel Diversion Tropical, the pool emerges as a prominent feature that has captured the attention of many guests. Visitors frequently highlight the pool's appealing and inviting nature, often described as warm and at a pleasant temperature, making it a perfect spot for relaxation. The pool area, characterized as both beautiful and excellent for sunbathing, offers a cozy and tranquil environment that enhances the overall experience at the hotel. Additionally, the proximity to the town provides convenient access for guests, allowing them to enjoy the location with ease.
The pool is generally regarded as clean and well-maintained, providing a serene atmosphere for visitors to unwind. While some guests noted that the pool appeared smaller than in photos or lacked a handrail, it nonetheless remained a delightful aspect of their stay. The presence of Costa Rican families adds a lively yet peaceful ambiance, further enriching the cultural experience for international visitors.
Overall, the pool at Hotel Diversion Tropical stands out as a highlight, offering a blend of relaxation, warmth, and scenic beauty that leaves a lasting impression on those who visit.
Parking
Hotel Diversion Tropical offers a convenient parking experience for its guests, adding to the overall ease of stay. Guests appreciate the ability to park directly on site, with options to leave their vehicles within the hotel grounds or right in front of their rooms. The convenience of having free private parking within the accommodation facilities is mentioned positively, providing peace of mind for travelers looking to explore the area without concerns about their vehicles. Despite some feedback about customer service, the emphasis on easy access to parking enhances the hotel's appeal for visitors with cars.
Family
Hotel Diversion Tropical offers a welcoming environment for families, frequently attracting those with children due to its family-friendly atmosphere. Many guests find the hotel to be a particularly good choice for families, thanks to the ample number of beds available in each room, which is especially appreciated by larger families. While the family rooms might be on the smaller and narrower side, the communal areas provide an open space where families can freely interact and even share a kitchen, enhancing the community aspect of the stay. Overall, despite some maintenance issues and varied room sizes, the hotel remains a solid option for family vacations.
Yes, Hotel Diversion Tropical has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Diversion Tropical.
Yes, Hotel Diversion Tropical welcomes dogs.
Yes, parking facilities are available at Hotel Diversion Tropical.