Luxury HotelAs the only 5-star hotel in the heart of Brasov, Hotel Aro Palace offers a blend of luxury and history with views of Tampa Mountain and the Black Church. It features a wellness & spa center, fine dining options, and both indoor and children's pools.
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Summary of reviews related to the 'Luxury' categoryHotel Aro Palace presents itself as a luxury establishment with a mix of positive and critical feedback from past guests. Positioned centrally, it enjoys a convenient location and offers stunning views from rooms, adding to its appeal. Guests often highlight its excellent service and well-maintained facilities with some describing the reception and ambiance as opulent.
The hotel is frequently lauded for its luxurious atmosphere, lavish interior design and high-end style. A sumptuous feel is noted throughout, particularly at the main reception. Some suites offer stunning views and an overall luxurious environment that contributes to the hotel's reputation.
However, there are notable concerns regarding the outdated furniture and décor, which some guests feel detracts from its five-star claim. The condition of the rooms, including the bathrooms and air conditioning units, suggests that the hotel has seen better days. Issues such as cramped balconies, old-fashioned decorations and a less-than-impressive air conditioning system are mentioned.
While the hotel has a luxurious aura and provides a high level of service, it falls short in areas like room quality and modern amenities, suggesting it may be more accurately rated as a four-star hotel by today's standards. High costs, including expensive parking and minibar fees and occasional maintenance issues like worn-out carpets, also received criticism.
In summary, Hotel Aro Palace offers a luxurious experience with strong service and facilities, though its dated furniture and certain deficiencies prevent it from fully living up to its five-star rating.
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