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Summary of reviewsResidence Ambient in Brașov generally receives positive reviews, particularly due to its prime location near the city's attractions. The hotel is situated in a peaceful area, providing a serene retreat with easy access to Council Square and the surrounding amenities such as restaurants and supermarkets. The availability of parking and the welcoming atmosphere created by the hotel's friendly and accommodating staff further enhance the experience for guests. The vintage charm and spaciousness of the rooms are notable highlights, making it a suitable choice for families and small groups. Guests appreciate the cozy ambiance and thermal comfort, although the occasional lack of air conditioning is mentioned.
Feedback on breakfast presents mixed experiences, with positive remarks about its buffet-style serving at a nearby establishment and satisfaction with its quality and quantity for some guests. However, there are comments about limited variety and organizational challenges. The rooms, while praised for their comfort and decoration, face inconsistent maintenance issues, particularly the bathrooms with ventilation and cleaning concerns. The cleanliness of the hotel receives mixed reviews, with some guests noting dusty surfaces and aging bedding, alongside occasional occurrences of pests.
Despite some challenges with cleaning and maintenance, the hotel's charm, excellent location, and helpful staff offer commendable value for its price, often outweighing any negatives. While the beds and sleeping arrangements receive varied feedback, focusing on comfort and cleanliness, Residence Ambient remains a favored option for visitors exploring Brașov, providing a generally pleasant stay with a few areas for improvement. Show more
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Guest House Taking Steps Towards Sustainability
This property is listed on a platform that plants a tree for every booking, indicating a commitment to environmental causes. It also provides eco-friendly toiletries for guests.
Guest House for Honeymoon
Located on Castanilor Street, this residence offers comfortable accommodations and a relaxing atmosphere. It is a suitable choice for couples seeking a peaceful and enjoyable honeymoon.
Dog Friendly Guest House
This residence is suitable for guests with dogs. It provides a comfortable and convenient stay in Brasov.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, RON 10 per night
Should the dog owner notify you before checking in? Yes, by email
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? Yes, 10 Kg
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? Yes
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Offers a comfortable guesthouse experience with a convenient location. The guesthouse provides a good balance of affordability and comfort, suitable for budget-conscious travelers.
Guest House near Nightlife Spots
Guest House with Tennis Courts
3-Star Guest House
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: June, 01 2020
Double or Twin RoomDouble or Twin rooms with exposed wooden beams and cable TV.
A fully equipped common kitchen and a common dining area are available for guests. WiFi is offered complimentary .
One-Bedroom SuiteThe unit consists of a bedroom with ensuite bathroom and a living room with a sofa bed. Also, a fully equipped shared kitchen is available for the guests use as well as 2 dining rooms. WiFi is offered complimentary.
Guest Reviews
7.7
Good
Location
Residence Ambient enjoys a prime location in the heart of Brașov, appealing to those eager to explore the city's main attractions. Nestled in a peaceful area, the hotel offers a serene retreat while still being conveniently close to the bustling old town. Many guests appreciate its proximity to tourist hotspots like Council Square, which can be reached with a short walk. The accessibility of nearby amenities, including restaurants, supermarkets, and malls, adds further convenience to a stay at Residence Ambient.
The hotel also benefits from the availability of parking in the area, which is a bonus for those traveling by car. Guests often highlight the property's cleanliness and the friendliness of the staff, which contributes to a comfortable and welcoming atmosphere. The rooms, noted for their spaciousness and vintage charm, coupled with a good level of thermal comfort, make it a suitable choice especially for families traveling with children. Despite the occasional mention of the lack of air conditioning, the positive aspects of Residence Ambient's location and facilities make it a favored option for visitors to Brașov.
Breakfast
At Residence Ambient, the breakfast experience presents a mixed picture. Visitors may appreciate its charming breakfast corner and the convenience of exploring surrounding historical sites on foot, thanks to a prime location. Guests report that breakfast is a buffet-style meal, served at a nearby establishment, which is only a short walk away from the main accommodation. While some find the breakfast substantial, tasty, and filling, there is a recurring sentiment that the offering is somewhat sparse and lacking in variety, particularly for vegan guests. Despite instances of guests being satisfied with the quantity and quality, there are notable instances where the breakfast fails to meet expectations due to organizational challenges, limited seating, and food supply issues arising from insufficient provisions for the number of guests.
Rooms
Residence Ambient in Brasov offers a mix of experiences for its guests, particularly focusing on the accommodations. The rooms are generally lauded for their comfort and spaciousness, with many guests appreciating the large beds and well-decorated interiors that feature an authentic vintage style. The ambiance of the rooms is described as cozy and nicely furnished, making the hotel a decent option for families and small groups.
In addition to the generous room sizes, the hotel's location is considered excellent, providing easy access to the city's attractions. However, while many rooms are clean and well-kept, there are noted inconsistencies in maintenance, particularly in bathrooms, where some guests experienced issues such as unpleasant odors, stagnant water, and inadequate cleaning.
There are some downsides, notably the lack of air conditioning in the apartments and issues with heating systems producing disruptive noises. Soundproofing is minimal, which can affect the overall comfort, especially for light sleepers. Guests have also reported discrepancies with bed types and occasionally encountering uncomfortable bedding or furnishings. Despite these challenges, the hotel offers commendable value for its price point, with its positives often outweighing the negatives for many visitors.
Beds
Residence Ambient offers a mixed experience when it comes to its sleeping arrangements. Many guests praised the large beds and spacious rooms, highlighting cleanliness and comfort as a positive aspect. However, taller guests pointed out that the beds may be unsuitable for those over one meter ninety due to the headboard placement. Despite the presence of comfortable and clean beds, several guests experienced discomfort, especially with sofa mattresses, which were described as small and not suitable for adults. Some reviewers noted that the beds might feel narrow, particularly for those who booked for multiple adults, sometimes leading to insufficient space. Additionally, certain aspects such as the bedding and pillows were found to be lacking comfort, with reports of rough textures and outdated linens. Overall, while the beds offer satisfactory comfort to some, potential guests may wish to consider the various noted limitations in sleeping arrangements.
Cleanliness
Residence Ambient, boasting a central location and cozy atmosphere, seems to offer a mixed experience when it comes to cleanliness. Guests have appreciated the hotel's potential, particularly noting the charm of its vintage look and the convenience of a mini-kitchen available on the second floor. However, several aspects of the hotel's upkeep leave much to be desired. Common issues reported include inadequate cleaning, with recurring mentions of dusty surfaces, stained carpets, and bedding that, while clean, appears outdated and carries unpleasant odors. The bathrooms are a frequent point of critique, suffering from superficial cleaning, insufficient ventilation, and occasional mold. The presence of pests, such as ants and spiders, further diminishes the experience for some guests. Rooms in the attic are noted to be overly warm, especially without air conditioning, contributing to discomfort. Potential visitors seeking accommodations here might appreciate the hotel's centrally located charm but should be prepared for maintenance aspects that require improvement.
Staff
Residence Ambient is recognized for its accommodating and friendly staff, often cited as a highlight by guests. Visitors commonly appreciate the warm and welcoming approach of the employees, especially at the reception. The staff’s helpfulness is noted, as they efficiently assisted guests in situations like switching accommodations within the hotel premises, contributing to a truly pleasant stay. The absence of a traditional reception might confuse some, but this is countered by the staff's professionalism and courteous service. While there have been occasional remarks about less enthusiastic service in the breakfast area, the majority of feedback leans towards the positive. Guests also benefit from the hotel’s convenient location near the city center, which complements the overall good value for the price, making it an appealing choice for travelers seeking hassle-free and supportive accommodation.
No, Residence Ambient doesn't have any pool.
No, a spa isn't available at Residence Ambient.
Yes, Residence Ambient welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Residence Ambient.