Hotel Bergkristall
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Summary of reviewsHotel Bergkristall offers an exceptional experience, primarily highlighted by its stunning location in the heart of the Fleres Valley, surrounded by majestic mountains. The hotel's proximity to Ladurns ski lift, ski slopes, cable car stations and various hiking trails makes it an ideal spot for outdoor enthusiasts year-round. Its strategic position provides peaceful tranquility while allowing easy access to nearby tourist cities and scenic mountain paths, contributing to a quiet, picturesque environment.
Guests commend the hotel’s spacious, clean rooms with beautiful balcony views, providing a comfortable stay amidst a stunning natural backdrop. The breakfast buffet is a standout feature, noted for its variety, quality and excellent service – specifically mentioning friendly staff members Alessia and Romina. While the dinner receives high marks for the quality and traditional regional dishes, some guests noted limited portions and a need for more vegetarian options.
Cleanliness is a consistent strong point with rooms and facilities described as spotless and well-organized. Despite a few mentions of outdated furniture and worn-out carpets, the overall sentiment remains positive. The staff frequently receive glowing reviews for their friendliness and professionalism, creating a warm and supportive atmosphere that enhances the guest experience.
Additionally, the hotel offers ample free parking, making it convenient for travelers. Families find the hotel particularly accommodating with spacious family accommodations, dedicated play areas and a small ski area adding to the fun. Ski enthusiasts appreciate the hotel's ski-in/ski-out location, proximity to ski lifts and amenities like a heated ski boot warmer.
While the free Wi-Fi service has room for improvement, the spa facilities are generally appreciated despite needing some updates. The wide variety of options and the serene, idyllic environment make Hotel Bergkristall a favorite for a relaxing and active stay, whether the agenda includes winter sports, hiking or simply enjoying the alpine beauty.
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Guests commend the hotel’s spacious, clean rooms with beautiful balcony views, providing a comfortable stay amidst a stunning natural backdrop. The breakfast buffet is a standout feature, noted for its variety, quality and excellent service – specifically mentioning friendly staff members Alessia and Romina. While the dinner receives high marks for the quality and traditional regional dishes, some guests noted limited portions and a need for more vegetarian options.
Cleanliness is a consistent strong point with rooms and facilities described as spotless and well-organized. Despite a few mentions of outdated furniture and worn-out carpets, the overall sentiment remains positive. The staff frequently receive glowing reviews for their friendliness and professionalism, creating a warm and supportive atmosphere that enhances the guest experience.
Additionally, the hotel offers ample free parking, making it convenient for travelers. Families find the hotel particularly accommodating with spacious family accommodations, dedicated play areas and a small ski area adding to the fun. Ski enthusiasts appreciate the hotel's ski-in/ski-out location, proximity to ski lifts and amenities like a heated ski boot warmer.
While the free Wi-Fi service has room for improvement, the spa facilities are generally appreciated despite needing some updates. The wide variety of options and the serene, idyllic environment make Hotel Bergkristall a favorite for a relaxing and active stay, whether the agenda includes winter sports, hiking or simply enjoying the alpine beauty.
Hotel with Parking
This property is included in the list of hotels with parking in Brennero based on the provided database tagging.
3-Star Hotel
This hotel is located in Brennero and offers a garden, a shared lounge, and a terrace. It's an attractive hotel in a wonderful location. It is located near Ladurns Ski Resort, offering modern comforts such as a cash machine and a lift.
Hotel with Ski To Door Access
Hotel near Ski Resorts
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Accessible Hotel
About Hotel Bergkristall
License: 021010-00000286, IT021010A1LV3Y2LA7
Guest Reviews
Location
Guests appreciate the hotel's quiet ambiance and picturesque views, highlighting its placement directly next to the Ladurns ski lift and other key facilities. This convenience extends to nearby tourist cities and scenic mountain paths, offering plenty of opportunities for outdoor activities like trekking, cycling and mountain carting. The location is particularly noted for its idyllic, dreamy environment, making it an extraordinary base for exploring the surrounding alpine beauty.
Additionally, the hotel’s tranquil setting is complemented by its excellent on-site amenities, including spacious, clean rooms and a varied, delicious breakfast selection. Visitors also commend the friendly staff and excellent value for money, ensuring a comfortable and enjoyable stay amidst a stunning natural backdrop. Whether visiting for skiing, hiking or simply to admire the magnificent mountain views, Hotel Bergkristall provides an exceptional experience in a truly fantastic location.
Breakfast
The staff, particularly Alessia and Romina, are commended for their friendliness and attentiveness, adding a welcoming touch to the morning experience. Special touches such as providing huge Easter eggs on Easter Sunday exemplify the hotel’s attention to guest satisfaction. Despite a few mentions of the breakfast being modest or the same each day, the overwhelming consensus is that it is more than satisfactory with plenty of choices and fresh, delicious offerings.
In summary, the breakfast at Hotel Bergkristall is a highlight of the guest experience, impressing with its variety, quality and thoughtful service. Whether enjoying a hearty meal before exploring the local area or savoring a quiet morning in the spacious and clean breakfast room, guests are likely to start their day on a positive note.
Dinner
However, there were some critiques. A few guests found the dinner portions to be small and the selection somewhat limited with some pointing out a lack of vegetarian options. There were also comments about the need for improvement in both the variety and quality of certain dishes with some meals described as below average for a three-star hotel. Additionally, there were mentions of temporary closures of the restaurant and pizzeria, which disappointed some guests because these closures were not communicated in advance.
Despite these critiques, the overall impression is that the food at Hotel Bergkristall is good with many guests finding the half-board option a particularly good value. The restaurant and pizzeria, when open, are frequently described as superb with delicious food that enhances the overall stay experience. The service, generally polite and fast, adds to the positive dining experience at this hotel.
Rooms
The bathrooms also receive high marks for their size and cleanliness, ensuring that guests have a pleasant experience. While the room amenities are noted to be functional and include essentials like TV, hairdryer and mini fridge bar, they are seen as moderate and not exceptionally luxurious.
Despite the generally positive feedback, a few guests have mentioned that the rooms could benefit from modernization, citing outdated furniture and occasional issues such as broken light switches or worn-out carpets. However, these concerns do not overshadow the overall positive sentiment.
In summary, Hotel Bergkristall offers spacious, clean and comfortable rooms with beautiful balcony views, making it a strong choice for travelers looking for a pleasant and accommodating stay.
Beds
Cleanliness
Although some guests noted that parts of the hotel, particularly the carpets, might need renovation and more thorough cleaning, these criticisms are few and far between. The overall ambiance remains positive with many visitors expressing their intention to return due to the impeccable housekeeping and the quality of service provided. High cleanliness standards are a recurring theme across reviews, making it clear that Hotel Bergkristall places a high priority on maintaining a pristine environment for its guests.
Staff
The reception and check-in experiences are often highlighted as positive with a pleasant and relaxed atmosphere contributing to a warm welcome. The head chef’s professionalism also stands out, adding to the overall excellent service during meal times, particularly breakfast. Guests often note the staff's helpfulness and efficiency, creating an environment that feels both familial and supportive.
However, there are isolated instances where the night staff or specific interactions did not meet the high standards set by the overall guest experience, but these occasions seem to be exceptions rather than the rule.
Overall, the staff at Hotel Bergkristall are frequently commended for their superb service, friendliness and willingness to go the extra mile, ensuring a pleasant stay for their guests.
Wi-Fi
Spa
However, there were also numerous comments pointing out that the wellness area is somewhat outdated and in need of renovation. The sauna area, while beautiful in parts, was noted to have broken tiles and some areas that are dark. A few critiques mentioned that the sauna was not functioning well and could use some improvements. Additionally, the small size of the wellness area seemed to be a recurring theme among the feedback.
Guests also noted logistical issues, such as the spa closing early at 7 pm and occasional closures due to renovation or high maintenance costs. Overall, while the hotel offers a pleasant spa experience with notable features, there is a clear need for updates and better maintenance to meet modern expectations.
Parking
Family
Parents will find the playrooms particularly appealing, although some reviews noted that the children's rooms could use a bit of improvement. Nonetheless, the child-friendly staff and welcoming atmosphere make it a comfortable stay for families. The hotel also accommodates younger children with provisions like baby beds in the rooms.
Outdoor enthusiasts will appreciate the small ski area onsite, adding an extra layer of fun for family vacations. Despite minor areas for enhancement, Hotel Bergkristall consistently delivers an enjoyable family stay with a wide variety of options to keep everyone entertained.
Ski
Ideal for both skiing and trekking, Hotel Bergkristall is situated near a cable car that effortlessly transports guests to the slopes and mountain huts. The ski pass included with accommodation is a noteworthy perk, making it even easier to enjoy the excellent skiing opportunities. Additionally, a nearby toboggan run offers fun for all ages.
While some feel that the ski cellar could benefit from modernization, the overall amenities and proximity to skiing facilities make the hotel a great choice for a ski vacation. The surrounding area, though described as a smaller ski area, still provides ample opportunities for both skiing and scenic walks, ensuring a well-rounded winter holiday.
3 Star
While the rooms align with typical three-star standards, some guests felt they were outdated and in need of modernization. Maintenance and cleanliness issues were occasionally mentioned and the reception desk not being manned at all times was a point of concern for some.
Despite these drawbacks, the hotel is appreciated for its quiet ambiance, especially during the summer season, making it ideal for those looking to transit or stop over during their travels. Its large parking lot is convenient for bikers, though its secluded location means having to drive out of the valley for dining options in the evening.
Overall, Hotel Bergkristall provides honorable value for money, particularly for those needing a peaceful stopover during a journey, even if modern updates and a bit more maintenance could enhance the experience.
Dog Friendly
No, Hotel Bergkristall doesn't have any pool.
Yes, a spa is available at Hotel Bergkristall.
Yes, Hotel Bergkristall welcomes dogs.
Yes, parking facilities are available at Hotel Bergkristall.
No, Hotel Bergkristall doesn't have a gym.
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