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Summary of reviewsThe Wyndham Arms-Wetherspoon in Bridgend is highly praised for its prime, central location, making it a convenient and ideal base for travelers exploring the town and nearby attractions. The hotel’s proximity to the railway and bus stations, as well as local amenities, shops and dining options, enhances its appeal. Despite its central position, the hotel is noted for its tranquility, cleanliness and spacious rooms, which are well-suited for both business and leisure stays. Many guests highlight the exceptional value for money and the added convenience of an on-site pub and restaurant.
Breakfast at The Wyndham Arms-Wetherspoon is celebrated for its excellent value, comprehensive choice and quick service. Guests appreciate the hearty options, reasonable pricing and the bonus of bottomless tea and coffee refills. While breakfast is not included in the room price and must be paid for separately, the quality and quantity of the food justify the cost, making it an economical option for travelers. The staff during breakfast are noted for their friendliness and helpfulness, enhancing the overall dining experience.
Dinner offerings also receive positive feedback with guests enjoying the convenience, variety and good value of the meals available until 11 pm. The atmosphere of the pub downstairs adds to the dining experience with specific dishes like the pasta meal and mixed grill gaining particular praise. While there are occasional critiques of food quality, the general sentiment is one of satisfaction and value for money.
The rooms are spacious, clean and well-equipped with modern amenities, contributing to a comfortable and enjoyable stay. Frequent restocking of tea, coffee and bottled water, along with convenient in-room facilities like air conditioning and big TVs, are particularly appreciated. The clean and contemporary decor, coupled with comfortable beds and soft pillows, underscores the hotel's commitment to providing a restful environment. While minor issues such as inconsistent Wi-Fi and occasional noise do occur, they do not substantially detract from the overall positive experience.
High standards of cleanliness are a hallmark of The Wyndham Arms-Wetherspoon with rooms consistently described as spotless and well-maintained. This dedication to hygiene significantly enhances guests’ stays, despite occasional minor issues such as dust or musky smells.
The staff at The Wyndham Arms-Wetherspoon are frequently highlighted for their friendliness, helpfulness and professionalism. From reception to bar service, the team is commended for their exceptional customer service, contributing to a welcoming and comfortable atmosphere. Specific individuals receive praise for their courteous and supportive approach.
While the Wi-Fi service is noted to have some reliability issues, the hotel provides a generally satisfying and comfortable experience. The family rooms are spacious and well-equipped, making it a suitable choice for families despite some challenges like tricky stairs or occasional lack of requested amenities.
The beds are generally described as comfortable and clean with many guests appreciating the large sizes and firm mattresses. Although a few guests mentioned the beds being too firm or having a shortage of pillows, the overall consensus is that the beds contribute to a good night’s sleep.
As a three-star hotel, The Wyndham Arms-Wetherspoon offers excellent value for money with clean and comfortable accommodations in a central location. Despite some limitations typical of its class, such as occasional noise from the bar, guests find the hotel stylish and practical. Accessibility features are appreciated, though parking poses some challenges. Overall, The Wyndham Arms-Wetherspoon is a well-regarded and convenient lodging choice, suitable for various types of travelers seeking affordability and comfort. Show more
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Guest Reviews
8.6
Very Good
Location
The Wyndham Arms-Wetherspoon in Bridgend boasts a prime, central location, making it highly convenient for travelers. Positioned just a short walk from the railway and bus stations, it serves as an excellent base for exploring the town and its nearby attractions, including historic castles and seaside villages. Guests frequently mention the ease of access to local amenities, shops and dining options, as well as the benefit of being in a pedestrian-friendly town center.
The hotel's locality is described as perfect for both business and leisure stays, offering clean, spacious rooms with all necessary facilities. It is also appreciated for being quiet despite its central position. Value for money stands out as a key benefit with the added convenience of an on-site pub and restaurant. For those relying on train travel, the proximity to Cardiff is an added advantage.
Overall, the Wyndham Arms-Wetherspoon is celebrated for its ideal location, cleanliness and welcoming staff, making it a favored choice for many visitors to Bridgend.
Breakfast
The breakfast at The Wyndham Arms-Wetherspoon generally receives high praise for its excellent value, comprehensive choice and quick service. Guests frequently highlight the great selection available, including a hearty fried breakfast, which effectively sets them up for the day. The pricing is deemed very reasonable with many noting the availability of bottomless tea and coffee refills as a significant perk. Although breakfast is not included in the room price and must be paid for separately, visitors often find the cost to be justified given the quality and quantity of the food.
The staff are described as friendly and helpful, contributing to an overall positive dining experience. Compliments are also given to the cleanliness and spaciousness of the breakfast area, alongside the convenience of having a pub downstairs to enjoy the meals. Specific mentions of hot, well-presented dishes underscore the overall satisfaction.
However, it's worth noting that there are occasional reports of cold breakfasts and limited item availability. These issues appear to be infrequent and many guests still rate their breakfast experiences highly. Despite a few criticisms, the general consensus is that The Wyndham Arms-Wetherspoon offers a very enjoyable and economical breakfast option for travelers.
Dinner
The Wyndham Arms-Wetherspoon offers a range of dining experiences that resonate positively with many guests. The general sentiment around the evening meals is largely favorable with descriptors such as lovely, nice, tasty and excellent frequently appearing. Many reviews mention the convenience of having a pub within the hotel, providing an easy and accessible option for food and drink, which is noted to be of good value and reasonably priced.
Guests appreciate the option to order food up until 11 pm and enjoy both the variety and quality of the menu. Specific dishes like the pasta meal and mixed grill receive high praise. The atmosphere in the pub downstairs is often highlighted as a positive feature, contributing to an overall satisfying dining experience. Additionally, the ability to bring food and drink to one’s room adds a layer of convenience that guests find appealing.
However, there are occasional critiques regarding food quality, such as steaks not being cooked to preference and some dishes like the Tikka Masala arriving lukewarm or overly greasy. Despite these few negative observations, the overall feedback on the food is generally good with many guests mentioning consistent quality and value for money.
The pub's role as a dining hub complements the hotel stay, making The Wyndham Arms-Wetherspoon a practical choice for visitors looking for satisfactory and affordable meal options right on their doorstep.
Rooms
The reviews for "The Wyndham Arms-Wetherspoon" highlight the hotel's rooms as generally spacious, clean and well-equipped, offering modern amenities that contribute to a comfortable stay. Guests appreciated the frequent restocking of tea, coffee, biscuits and bottled water and many found the in-room facilities such as air conditioning, big TVs and hot beverage stations to be convenient. The contemporary decor and cleanliness stood out with rooms often described as spotless and tidy.
While some rooms were noted to be on the smaller side, the majority offered plenty of space, making them suitable for families. The rooms were often lauded for being quiet despite the hotel’s central location above a pub. There were occasional mentions of noise and issues like lack of towels or minor maintenance problems, but these did not overshadow the overall positive experience.
The hotel's rooms cater well to various needs with spacious layouts and accessibility options. The ambiance, marked by soft pillows and comfortable beds, was described as inviting and conducive to a restful stay. Despite some minor shortcomings, such as sporadic Wi-Fi issues and occasional temperature control problems, the general feedback emphasizes cleanliness, comfort and good value for money. The rooms are well-suited for long stays given their size and the thoughtful amenities provided.
Beds
The guest reviews of The Wyndham Arms-Wetherspoon highlight a predominantly positive experience regarding their beds. Many guests appreciated the comfort and size, often describing the beds as large, extra-large or huge. Numerous reviews praised the beds as comfy, very comfortable and spotlessly clean. Many guests also appreciated the firmness of the mattresses, though there were a few mentions of them being too firm or hard.
The pillows generally received favorable comments for their softness and plentifulness, though a few guests mentioned there were not enough or they lacked proper support. A number of reviews pointed out issues with smaller beds, describing some as child-sized or surprisingly small for a double, but these seemed to be exceptions rather than the norm.
Overall, while a few guests had reservations about bed size and firmness, the consensus is that the beds at The Wyndham Arms-Wetherspoon are clean, comfortable and conducive to a good night's sleep.
Cleanliness
'The Wyndham Arms-Wetherspoon' consistently impresses guests with its high standards of cleanliness. The majority of reviews highlight the impeccably clean and spotlessly maintained rooms, which are frequently serviced and kept fresh. Many guests describe their rooms as very clean, tidy and comfortable with consistently clean bathrooms. Words such as clean, tidy and spotless are recurrent throughout the reviews, underscoring the hotel's dedication to hygiene.
Additional positive remarks include mention of comfortable beds, lovely towels, always available hot water and well-presented rooms. The sense of cleanliness extends beyond individual rooms with guests noting that the cleanliness permeates throughout the entire hotel. This commitment to maintaining a clean environment contributes significantly to guests' enjoyable stays.
Some minor issues did arise with mentions of occasional dust and musky smells in certain rooms and a few noted instances of dirty pillows or curtains. However, these comments are significantly outnumbered by the positive feedback.
Guests consistently experience rooms that are not only clean but also spacious and well-kept, reinforcing the reputation of 'The Wyndham Arms-Wetherspoon' as a reliably clean and comfortable hotel choice.
Staff
The guest reviews for The Wyndham Arms-Wetherspoon highlight an overwhelmingly positive experience when it comes to the staff. The staff were frequently described as friendly, helpful and welcoming by many guests. Both the reception and bar staff were noted for their courtesy, professionalism and amiable demeanor. Guests often mentioned the exceptional service provided by the team with specific praise for individuals like Sue on reception and Lisa, the manager, for their friendliness and politeness.
The consistent replenishment of amenities such as tea, coffee, biscuits and bottled water was also appreciated. The hotel's atmosphere was enriched by the staff's consistently high level of customer service, including arranging services like alarm calls and providing attentive support throughout the guests' stays. The management and overall team were seen as first-class, exceptional and superbly helpful, creating a welcoming and comfortable environment for travelers. While there were a few minor issues, the collective effort of the staff ensured a pleasant and supportive experience for most visitors.
Wi-Fi
The Wi-Fi experience at The Wyndham Arms-Wetherspoon presents a mixed bag with most guests highlighting issues related to its reliability. Several reviews noted that the Wi-Fi service was intermittent, often flipping on and off, making it challenging for guests to maintain a stable connection. At times, the internet was described as slow and non-existent in certain areas, particularly at the top of the house where a booster might improve coverage. However, there were also instances where the Wi-Fi was reported to be of good speed and quality with no negatives noted. Some guests found the Wi-Fi connection excellent when it worked, although these instances seemed sporadic. Overall, the Wi-Fi at The Wyndham Arms-Wetherspoon appeared to require improvements to ensure a more consistent and satisfying experience for all guests.
Family
The Wyndham Arms-Wetherspoon is a notable option for families traveling with children. Guests frequently highlight the hotel’s impressive family rooms, which are spacious and well-equipped, even featuring beds large enough to comfortably accommodate three adults. The family rooms are particularly praised for their amenities, making them suitable for various family needs. The location is central and very convenient for family-friendly activities, adding to the convenience for families seeking entertainment and exploration within easy reach.
Despite its many positives, some challenges have been reported. Guests mentioned tricky stairs, which can be a bit cumbersome for those with young children or babies and there have been instances where a cot was not provided upon request. Additionally, while the family rooms meet many needs, the overall setting might not be ideal for all families.
Nevertheless, the overall accessibility to various attractions and the welcoming atmosphere generally make Wyndham Arms-Wetherspoon a viable choice for families seeking accommodating and well-located lodging.
3 Star
The Wyndham Arms-Wetherspoon offers a clean and comfortable stay, providing excellent value for money typical of a three-star hotel. Guests repeatedly appreciated the immaculate rooms and the central location, which makes it convenient for exploring the town. Despite its three-star rating, the hotel's décor surpasses expectations, contributing to an overall satisfactory experience.
While the amenities are appropriate for its class, elements such as a warm room and the occasional noise from the bar are noted, but these do not significantly detract from the overall positive experience. Visitors consistently found the staff to be friendly, enhancing their stay.
Food options, including a budget-friendly breakfast and gluten-free menu items, add to the favorable impression. Although the hotel lacks a car park, it compensates with its central location and affordability, making it a stylish and practical choice for travelers seeking a reasonably priced lodging option.
Accessible
The Wyndham Arms-Wetherspoon presents both positive and challenging aspects in terms of accessibility for guests with disabilities. The hotel features accessible areas, including a ramp added at the entrance and clear indicators for handicapped access points. Disabled guests have access to a lift, though it is noted that the lift doesn't reach all floors, limiting its convenience to accessible rooms specifically. Overall, the hotel is considered very accessible to various amenities and locations.
Parking, however, poses some difficulties. While there is easy parking close to the hotel, the site itself offers no dedicated car park and some parking options involve restricted access roads. Guests should also be mindful of specific car access hours, which are between 6pm and 10am.
Rooms designated for disabled guests were reported to be friendly and accommodating, but there are mentions of room assignments not always being upgraded or booked as accessible when needed. Guests have also pointed out that accessibility to some facilities like the heating controls and navigating stairs could be improved.
Overall, Wyndham Arms-Wetherspoon offers a level of accessibility with some appreciated features for disabled guests, though there are noted areas where enhancements could be beneficial.
No, The Wyndham Arms-Wetherspoon doesn't have any pool.
No, a spa isn't available at The Wyndham Arms-Wetherspoon.
No, The Wyndham Arms-Wetherspoon doesn't allow dogs.
No, parking facilities aren't available at The Wyndham Arms-Wetherspoon.
No, The Wyndham Arms-Wetherspoon doesn't have a gym.