Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsSecret Square View Apartment Pass The Keys offers an excellent, centrally located stay in the vibrant heart of Brighton, especially appreciated for its proximity to the beach and major local attractions. The strategic placement amid the renowned Lanes district ensures guests have easy access to numerous shops, bars and restaurants. This lively area, while sometimes noisy, adds to the enjoyable experience as visitors can explore Brighton's lively atmosphere on foot.
The accommodations consistently impress with their high standards of cleanliness, modern and inviting interiors and spacious rooms. Guests appreciate the well-equipped kitchens and essential amenities, enhancing the comfort and convenience of their stay. The apartments' bright, airy feel with modern decor contributes to the overall appeal.
One standout feature is the fantastic staff hospitality with numerous mentions of their friendliness, helpfulness and efficient communication, particularly highlighting individuals like Kim for exceptional service. The staff's prompt assistance with directions or resolving issues adds to the welcoming atmosphere, significantly enriching the overall guest experience.
While Brighton Holiday Village excels in various aspects, Wi-Fi connectivity is a significant drawback, frequently leaving guests frustrated due to poor or unavailable service. Some relied on alternate sources for internet access, though other positive factors often mitigated this inconvenience.
Proximity to the beach and major attractions like the pier and pavilion is a major plus with parking availability adding to the property's convenience. However, guests often found parking arrangements confusing and expensive, though the underground parking's proximity was appreciated. Reserving parking in advance is recommended to avoid complications.
The comfort of the beds receives mixed reviews; while many find the main beds extremely comfortable, issues with some mattresses and sofa beds affect overall satisfaction. Improvements in these areas could enhance guest comfort significantly.
Overall, Secret Square View Apartment Pass The Keys is praised for offering a luxurious and comfortable stay with beautiful, modern furnishings. The great decor, spacious accommodations and welcoming service combine to ensure guests have a wonderful experience, making it an excellent base for exploring Brighton. Show more
Read review summaries for all categories
Categories
Luxury Apartment
Apartment near The Beach
Apartment with Parking
4-Star Apartment
Room Types
Apartment with BalconyBoasting a private entrance, this apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with city views, this apartment also features a washing machine and a flat-screen TV with streaming services. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Secret Square View Apartment Pass The Keys boasts an excellent, central location in the heart of Brighton, making it a prime choice for tourists. Situated right in the midst of the renowned Lanes district, the apartments are in close proximity to a plethora of shops, bars and restaurants. This strategic positioning offers easy access to the beach, pier and other major attractions, all within walking distance.
The area is lively and bustling, offering everything needed for an enjoyable stay, although it can be noisy in the early hours due to its centrality. Guests appreciate the spacious, clean and modern interiors, which enhance the appeal of the accommodation. The apartments are well-equipped and comfortable, perfect for families and those looking to explore Brighton.
With the added convenience of parking, it is a fantastic base for visitors keen on discovering all that Brighton has to offer directly from the city center.
Beds
Brighton Holiday Village offers a mixed experience when it comes to the comfort of its beds. Many guests found the beds to be extremely comfortable with several mentioning they slept amazingly well. The comfort of the main beds in the bedrooms generally received high praise with some guests describing them as gorgeously comfy and supportive, even if on the firmer side.
However, there were notable concerns regarding some beds and mattresses. Some visitors reported uncomfortable mattresses, describing them as too soft, thin or worn out with issues like sagging or protruding springs disrupting their sleep. The sofa beds particularly received a fair share of criticism, often referred to as uncomfortable or even broken, affecting the overall bedding experience.
Despite these mixed reviews on bed comfort, the accommodations are appreciated for their great decor, spaciousness and the welcoming service from the host, Kim. Overall, while the primary beds seem to offer a restful night for many, improvements to some mattresses and sofa beds could significantly enhance guest satisfaction at the Brighton Holiday Village.
Cleanliness
Secret Square View Apartment Pass The Keys consistently impresses guests with its high standards of cleanliness. Visitors frequently describe the accommodations as clean, comfortable and well-maintained. The apartments are praised for being spotlessly clean, modern and inviting, creating a welcoming atmosphere. Many note the spaciousness of the rooms, which adds to the comfort of the stay. Essential amenities and well-equipped kitchens further enhance the convenience for guests.
Several reviews highlight the bright and airy feel of the apartments, which are also noted for their modern decor and thoughtful presentation. Although a few reviews mention minor cleanliness issues, such as sticky floors or a need for bathroom renovation, these seem to be exceptions rather than the rule. The staff’s helpfulness and excellent customer service are additional strong points that contribute to a pleasant overall experience.
The property’s prime location in Brighton, combined with its cleanliness and well-appointed interiors, makes it a favorable choice for families and individuals alike. Despite occasional mentions of noise and minor maintenance issues, guests largely find the accommodation to be an excellent base for exploring the city while enjoying a clean and comfortable stay.
Staff
Brighton Holiday Village shines through its staff's hospitality, often hailed as friendly, helpful and accommodating, contributing significantly to guests' positive experiences. Many commend the hosts for their prompt responses with particular praise for individuals like Kim, who is frequently noted for her exceptional friendliness and efficient communication. Guests appreciate the staff's ability to offer immediate assistance—whether providing directions or resolving issues like heating and hot water.
However, there are sporadic mentions of inconsistent communication, primarily concerning the ability to reach the staff when needed. Despite these occasional lapses, once contact was established, the responses were positive and helpful with several guests highlighting smooth interactions upon arrival and throughout their stays. Management appears proactive, almost immediately resolving concerns on-site, ensuring a welcoming atmosphere.
Overall, the staff at Brighton Holiday Village is often seen as a key factor in enhancing the guest experience, contributing to many guests’ desire to return.
Wi-Fi
Secret Square View Apartment Pass The Keys struggles significantly with issues related to Wi-Fi connectivity. Guests frequently reported the Wi-Fi being either completely unavailable or extremely slow. Several noted that there were no instructions for accessing the Wi-Fi in their apartments and even when attempting to use provided passwords, they often found them ineffective. The inconsistent and poor-quality internet service left many guests frustrated with some mentioning they had to rely on alternate sources, such as the restaurant's free Wi-Fi, located below the flat. Despite these recurring connectivity issues, the excellent communication with the staff eased some of the concerns, offering hassle-free experiences in other areas of their stay. Moreover, the shared terrace among apartments received high praise for its phenomenal setup, adding a positive note to their overall experience.
Beach
Brighton Holiday Village benefits from a fantastic location, particularly appreciated for its proximity to the beach. Guests noted that the seafront is just a short walk away, making it conveniently accessible for those wanting to explore the city or enjoy the coast. The hotel is also near various restaurants and popular spots like the pier and pavilion. Additionally, the availability of parking, both very close to the property and below it, adds to the ease of staying here. The nearby Hove beach is just a short drive away, offering more options for beachgoers. The location in the Lanes further enhances its appeal as a central and convenient base for visitors.
Parking
At Brighton Holiday Village, parking receives mixed feedback from guests. Many appreciated the convenience of parking directly underneath the apartments, highlighting it as a major plus. They found the proximity of the parking garage particularly beneficial for managing luggage without long walks. Some even mentioned good experiences with free parking, considering it a substantial bonus.
However, challenges in finding and reserving parking were frequently mentioned. The parking areas themselves were described as difficult to locate with confusing directions and a need for pre-booking. Guests also noted the high costs associated with parking, both at the on-site garage and nearby locations, which can add significantly to the overall expense of the stay.
Despite these issues, the availability of underground parking was seen as handy by many, if a bit tight and expensive. Recommendations suggested that future visitors should reserve parking well in advance to avoid complications. Overall, while the parking situation had its drawbacks, the convenience of parking onsite was a notable advantage for many.
Luxury
Secret Square View Apartment Pass The Keys offers a stay that is characterized by beautiful, modern apartments equipped with everything necessary for a comfortable visit. Many guests have described their accommodations as absolutely luxurious with ample space and a cozy atmosphere. The furnishing and overall experience are highlighted as lovely and primarily luxurious, ensuring guests feel right at home. While some may not consider it particularly fancy, the overall sentiment leans heavily towards a very positive experience with guests commending the excellent job done in providing a fantastic stay.
No, Secret Square View Apartment Pass The Keys doesn't have any pool.
No, a spa isn't available at Secret Square View Apartment Pass The Keys.
No, Secret Square View Apartment Pass The Keys doesn't allow dogs.
Yes, parking facilities are available at Secret Square View Apartment Pass The Keys.
No, Secret Square View Apartment Pass The Keys doesn't have a gym.