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Summary of reviewsNestled in the heart of Brighton, 'The View' hotel is celebrated for its unbeatable location. Guests laud its central position, providing easy access to major attractions, shops, restaurants and an energetic nightlife. The seafront views from the rooms, offering picturesque backdrops, frequently stand out as a highlight of any stay. Directly on the promenade and just steps away from the beach, the hotel is an idyllic spot for sea lovers seeking a serene seaside experience.
Despite the sterling location, reviews reveal a dichotomy in other aspects of the hotel experience. While the hotel offers relatively low-priced rooms with private bathrooms, numerous guests report dissatisfaction with room conditions, describing them as dirty, uncomfortable and poorly maintained. Issues such as broken furniture, grimy carpets and mould are commonly cited, along with complaints about loud noises due to nearby bars and restaurants. Additionally, many note the overall cleanliness as subpar with mentions of dirty laundry, grimy surfaces and unpleasant odors.
The staff's performance has also received mixed reviews. On the positive side, some guests find the staff friendly, helpful and responsive, particularly appreciating prompt email responses. However, many others highlight problems with staff availability and responsiveness, noting instances of rudeness and unprofessional behavior.
In terms of amenities, the free WiFi presents a mixed bag; while some guests praise its speed and reliability, others experience frequent issues with connectivity. Lastly, the hotel's proximity to Brighton's lively nightlife scene is both a draw for party-goers and a potential drawback for those seeking quiet, as the noise from nearby clubs and bars often extends into the early morning hours.
Overall, 'The View, Brighton' appeals most to budget-conscious travelers prioritizing location and sea views above comfort and cleanliness. For those seeking a lively, centrally located stay with scenic vistas, this hotel offers a solid, if imperfect, choice. Show more
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Categories
Guest House near The Beach
Guest House near Nightlife Spots
Cheap Guest House
Guest House for Adults Only
Small Guest House
Room Types
Guest Reviews
Location
Nestled in the heart of Brighton, 'The View' hotel boasts an unparalleled location that consistently receives accolades in guest reviews. Its central position provides easy access to all the major attractions, shops, restaurants and nightlife that Brighton has to offer. The hotel lives up to its name with stunning seafront views that guests can enjoy right from their rooms.
Being right on the promenade, 'The View' places visitors just steps away from the beach, offering a picturesque backdrop for a perfect coastal getaway. Its location is not only scenic but also convenient, just a short walk from the Brighton Pier and close to the city's main shopping and entertainment districts.
Despite the array of issues some guests faced with the amenities and service, one factor remains undisputed: the location. The hotel's proximity to the beach and the central city ensures that it remains a top pick for travelers who prioritize location and views above all else.
Rooms
The rooms at The View, Brighton, offer a mixed experience, often veering towards the negative. While some guests find the location conveniently central and appreciate rooms with sea views and relatively low prices for private bathrooms, the prevailing sentiment is one of dissatisfaction. Room sizes vary from spacious to cramped and many are described as dirty, uncomfortable and poorly maintained.
Common issues include broken furniture, grimy carpets, mould and unpleasant odors. The overall hygiene of the rooms is frequently criticized with many guests encountering stained carpets, wet walls, broken smoke alarms and partial blockages in fire exits. There are also reports of double-booked rooms and uncomfortable, old beds. Essential amenities such as TVs, mirrors and reliable heating are often missing, although some rooms do have kettles and clean bed sheets.
A few reviews mention specific room perks, like bay windows offering stunning sea views, but these positives are outweighed by complaints about loud noises due to the proximity to bars and restaurants, as well as inadequate security measures. The hotel's common areas and shared facilities are similarly problem-ridden with dirty kitchens and corridors, rubbish piles and unsafe conditions highlighted.
Overall, The View, Brighton, might be appealing to budget-conscious travelers prioritizing location and sea views over comfort and cleanliness. However, potential guests should be prepared for very basic and often problematic accommodations.
Beds
Despite some mixed reviews, the beds at 'The View, Brighton' present an interesting array of experiences for guests. On the positive side, several guests remarked that the bed linen and towels were impeccably clean and some found the beds to be quite comfortable with descriptions such as clean, comfortable and extremely comfortable frequently appearing. Clean sheets and comfortable duvets also added a pleasant touch for some visitors. However, many reviews highlighted significant concerns. Issues ranged from noisy, squeaky and creaky beds to mattresses described as lumpy, flat and uncomfortable with some guests comparing the beds to those found in prisons. There were also troubling reports of bedbugs and stained mattresses. Several guests mentioned that the beds lacked comfort and some were disappointed with the old-fashioned, flimsy and substandard nature of the bedding. Unpleasant experiences like hard and overly soft mattresses and even broken beds, seemed to detract from the overall stay for a number of guests. Overall, while a few visitors enjoyed a cozy night's sleep, a number of improvements are certainly needed to ensure a universally comfortable and pleasant experience.
Cleanliness
The cleanliness at The View, Brighton has overwhelmingly received negative feedback from its guests. Many have reported issues such as dirty carpets, stained bed linens and mould present in bathrooms and on other surfaces. Several mentions were made about the smell of urine and cigarette smoke permeating through the rooms and hallways. The common areas, including corridors and stairways, are often described as messy, cluttered with dirty laundry and presenting potential fire hazards due to piles of bin bags and laundry sacks. Guests also noted grime and dirt on various fixtures and surfaces, including windows, floors and bathrooms.
Despite this, there were occasional mentions of properly cleaned bed sheets, towels and bathrooms, though these seem to be exceptions rather than the rule. A few guests acknowledged that their rooms, while basic, were clean and well-maintained. However, the prevalent sentiment is that the hotel requires significant maintenance and thorough, consistent cleaning to meet acceptable standards.
Staff
The reviews for 'The View, Brighton' offer a mixed portrayal of the hotel staff. Positive comments highlight that the staff were friendly, helpful and quick to respond to emails with a few instances where issues were resolved promptly and efficiently. Some guests found the communication to be excellent and praised the attentiveness of the onsite staff when they were available.
However, a significant portion of the feedback points to serious problems with staff availability and responsiveness. Many reviews mention that there was no staff present, no reception and no effective way to contact the management during emergencies. Instances of staff being rude, intimidating or unprofessional were also reported. Complaints included management not answering emergency calls, slow customer service response times and poor overall communication from the property owner.
Additionally, guests frequently noted long wait times for assistance with some having to stand outside the room for an hour. A notable number indicated that the assistant manager exhibited unprofessional behavior, including keeping deposits and personal belongings. Despite some instances of helpful service, the overall theme suggests significant issues with staff presence and customer service at 'The View, Brighton'.
Wi-Fi
The WiFi situation at 'The View, Brighton' presents a mixed experience for guests. While there are mentions of good, free WiFi in the rooms and some guests found the Wi-Fi fast and reliable, many others encountered issues. Reports of the WiFi not working or being very bad were frequent. Some guests noted that the internet was either unavailable or of poor quality, which impacted their stay. Despite the presence of free WiFi, consistency in service remains an area for improvement.
Beach
The View, Brighton boasts an enviable location right on the beachfront, making it an ideal spot for sea lovers. Guests consistently praise its prime position on the seafront in central Brighton, offering unmatched proximity to the beach. The views of the sea from the rooms are widely appreciated, providing a picturesque backdrop that many find to be the highlight of their stay. The property's central location means guests also have easy access to nearby cafes, bars, restaurants and clubs, further enhancing its appeal. The sound of the waves and the close access to the beach add to the charm, providing a serene and convenient seaside experience. Overall, the hotel's location and the spectacular sea views are the standout features that attract guests to The View, Brighton.
Nightlife
'The View, Brighton' is ideally situated for those looking to immerse themselves in the city's vibrant nightlife. Located just around the corner from numerous popular clubs and pubs, the hotel is perfect for guests who plan to stay out late and experience all that Brighton's party scene has to offer.
However, potential visitors should be aware that the lively atmosphere extends into the early morning hours with noise coming from nearby bars, clubs and a late-night restaurant directly below the hotel. Guests have reported thumping nightclub music, noise from patrons at the bar and even music nights continuing until 2-3 am.
While the hotel itself offers basic accommodations reflecting its price point, the lively environment might be a drawback for those seeking a quiet night's sleep. Nonetheless, 'The View, Brighton' is a great choice for nightlife enthusiasts ready to dive into Brighton's bustling evening scene.
No, The View, Brighton doesn't have any pool.
No, a spa isn't available at The View, Brighton.
No, The View, Brighton doesn't allow dogs.
No, parking facilities aren't available at The View, Brighton.