Holiday Inn Express Brisbane Central by IHG

Brisbane -27.46277600, 153.02709900 , 168 Wharf Street (Show on Map)
8.3
Very Good


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Summary of reviewsHoliday Inn Express Brisbane Central by IHG, enjoys extensive praise for its convenient and central location. Situated close to numerous attractions, public transport and essential amenities, it is ideal for both business and leisure travelers. Guests appreciate its proximity to the central business district, river bars, gardens, nightclubs and major highlights such as the Queen Street Mall and Southbank, enhancing their overall city experience.

The breakfast experience at this hotel is generally well-received with many guests appreciating the wide variety and quality of the buffet-style offerings. The inclusion of a complimentary, hearty breakfast is seen as a significant perk, although there are occasional mentions of limited selection and the need for better organization.

Cleanliness is a standout feature with most guests finding the rooms and common areas spotless and modern. While there are sporadic comments on minor cleaning oversights, the general consensus is highly favorable, contributing to a pleasant and comfortable stay.

The staff at Holiday Inn Express Brisbane Central often leave a positive impression, noted for their friendliness, efficiency and helpfulness. Many guests feel well cared for with the team’s professional demeanor significantly enhancing their stay.

Guests frequently commend the rooms for their cleanliness, modernity and comfort. Despite some remarks about smaller room sizes and occasional maintenance issues, most visitors find the accommodations quiet and well-appointed, offering a restful environment.

The hotel’s complimentary WiFi receives high marks for its speed and reliability, facilitating a smooth online experience for guests. However, the gym, while equipped with quality apparatus, could benefit from additional equipment and better maintenance.

Parking at the hotel is generally seen as convenient with ample, often free, secure options. Nevertheless, some guests cite issues with limited spaces and fees, especially during peak times.

Families find the hotel accommodating with family-friendly rooms and helpful staff providing a safe and comfortable environment. The hotel caters well to families, making it an excellent choice for those traveling with children or elderly parents.

Regarding the beds, the majority of guests find them comfortable, though a few mention varying levels of firmness and occasional discomfort.

True to its four-star rating, the hotel delivers modern design, comfortable rooms and a range of amenities that satisfy business and leisure travelers alike. The location, facilities and efficient service make it a reliable choice for business stays, offering convenient access to the city’s points of interest and essential business amenities.

Overall, Holiday Inn Express Brisbane Central by IHG, consistently provides a clean, comfortable and modern stay with excellent service, making it a preferred choice for travelers visiting Brisbane.
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Categories
Hotel near Golf Courses
Located in Brisbane Central, this hotel offers direct and easy access to Victoria Park Golf Complex, being only a 15-minute walk from the golf facilities. This provides a convenient option for golfers seeking close proximity to a major course.

Hotel Taking Steps Towards Sustainability
Holiday Inn Express is part of IHG, which has a 2030 Net Zero carbon strategy and emphasizes green and sustainable practices. While specific initiatives for this location were not detailed, the brand's commitment suggests a focus on sustainability.

Family Friendly Hotel
This hotel offers a reliable and comfortable stay. It is a practical choice for families looking for a convenient location and essential amenities.

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Room with Free Breakfast These simple rooms features either a Queen bed or 2 large single beds. It offers tea/coffee making facilities, a mini fridge, ironing facilities, a hairdryer. Free breakfast is provided. Please note standard room type bedding preferences are subject to availability and cannot be guaranteed. This room type is assigned on arrival depending on availability. For more information, please contact the property using the contact details found on the booking form. Please note that the maximum occupancy is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.

Standard Queen Room with Extra Floor Space - Free Breakfast This stylish spacious suite is situated on the corners of the building and boasts a workspace with USB ports and power points. It also features a 40-inch LCD TV. Free breakfast is provided. Please note that the maximum occupancy is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.

Standard Queen Room - Free Breakfast This modern room offers clever design details and a workspace with USB ports and power points. It also features a 40-inch LCD TV. Free breakfast is provided. Please note that the maximum occupancy is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.

Standard Queen Room - Accessible with Free Breakfast This double room has a cable TV, air conditioning and soundproofing. Free breakfast is provided. Please note that the maximum occupancy is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.

Standard Twin Room - Free Breakfast This twin room features a soundproofing, air conditioning and flat-screen TV. Please note that the maximum occupancy is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.

Queen Room with Valley View - Free Breakfast Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Standard Twin Room - Accessible - Free Breakfast The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Standard Twin Room with Harbour View - Free Breakfast Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Guest Reviews
8.3
Very Good
Location
Holiday Inn Express Brisbane Central boasts a highly praised and convenient location that offers easy access to numerous attractions, public transportation and essential amenities. Situated in the heart of Brisbane, this hotel is within walking distance to the central business district (CBD), river bars, gardens and nightclubs. Guests frequently note its proximity to Central Station, making travel around the city and to the airport convenient.

Its central position is ideal for exploring the city, as it's close to major attractions including the Queen Street Mall, Southbank, Story Bridge and Chinatown. The hotel’s location also affords easy access to train, bus and taxi services, which guests find especially beneficial for both leisure and business trips. The surroundings are described as quiet yet close to the vibrant city life, ensuring a balanced experience.

Visitors appreciate how the hotel is near a variety of eateries and shopping centers, making it simple to find dining options and entertainment. Additionally, the inclusion of breakfast and the cleanliness of the rooms are frequently highlighted, further enhancing the overall experience.

Whether for sporting events, business functions or simply exploring the city, the location of Holiday Inn Express Brisbane Central consistently meets and often exceeds guests' expectations. The staff is praised for their friendliness and efficiency, which complements the convenient and clean environment of the hotel.

Breakfast
At Holiday Inn Express Brisbane Central by IHG, the breakfast experience garners a generally positive reception from guests. Many appreciate the wide variety of options, describing the breakfast as great with terms like "fantastic" and "exceptional" frequently used. The buffet-style offering is particularly popular, featuring delicious items such as croissants and apple cake. Complimentary breakfast included in the room rate is highlighted as a convenient and valuable perk, often enhancing the overall stay experience.

Guests frequently commend the breakfast for being hearty and satisfying, providing a good start to the day. The inclusion of a free breakfast is an added bonus that many visitors find appealing, noting it as good value for money. Positive mentions of the breakfast often associate it with high quality, cleanliness and a pleasing assortment of foods. The friendly and helpful staff further contribute to a positive dining atmosphere, making the breakfast experience enjoyable.

However, some guests point out areas for improvement. A few reviews mention a limited selection and a lack of variety with occasional comments about specific items running out or not being available, such as bacon or certain vegetarian options. There were also remarks about the breakfast being basic or simple and at times, the organization of the breakfast service could reportedly be better managed.

Overall, while there are mixed reviews, the consensus leans towards a generally favorable breakfast experience at the hotel, praised for its range, taste and inclusion in the stay package.

Rooms
Holiday Inn Express Brisbane Central offers a variety of room experiences for travelers. Many guests find the rooms to be clean, modern and comfortable with standout features such as blackout curtains and stylish décor. The accommodations are often praised for being quiet and offering great city views, making it a pleasant stay overall. Despite some remarks about smaller room sizes and occasional maintenance issues like noisy fridges or musty smells, the general consensus is that the rooms provide good value for money.

Guests appreciate the modern conveniences and thoughtful amenities, including tea/coffee facilities and a functional layout. The bedding is noted to be especially comfortable, contributing to a restful night's sleep. However, the glass-walled bathrooms may lack privacy for some and a few reviews mention minor cleaning oversights.

The hotel's location in a quiet area and the availability of free parking are additional perks. While there are minor complaints about room size and some maintenance issues, the overall impression is one of cleanliness, modernity and comfort— making it a solid choice for travelers seeking a straightforward and reliable place to stay in Brisbane.

Beds
Holiday Inn Express Brisbane Central by IHG, garners mixed reviews when it comes to the comfort of their beds and pillows. A significant number of guests find the beds and pillows extremely comfortable with descriptions such as "super comfy," "very comfortable," and "beds excellent" frequently mentioned. Many appreciated the added support, noting the "good back support" provided by the mattresses. For some, the hotel offers what they describe as "the best and most comfortable beds and pillows ever."

However, not all experiences align with this high praise. A portion of guests expressed dissatisfaction, highlighting that some beds were "very uncomfortable," "hard," or "on the firm side." Issues such as "lumpy beds" or beds that were "too soft" also surfaced. Furthermore, a few reviews lamented the lack of a top sheet on the bed or were displeased with the "tiny pillows."

Guests also commented on the variety of bed options available, such as queen beds and twin rooms, which cater to different preferences. While there's a broad consensus on the general comfort, some found the beds noisy when turning over, impacting their sleep quality.

In summary, while many guests enjoyed a restful sleep on what they considered very comfortable beds at the Holiday Inn Express Brisbane Central by IHG, there are notable exceptions where guests found the beds to be less than ideal.

Cleanliness
Holiday Inn Express Brisbane Central stands out for its commendable cleanliness, as evidenced by numerous guest reviews emphasizing its very clean and comfortable accommodations. Rooms are consistently described as clean, modern and well-appointed, ensuring a pleasant and functional stay. Cleanliness extends to various parts of the hotel, including bathrooms, dining areas and amenities, which are well-maintained and spotless.

Guests appreciate the helpful and friendly staff, who contribute to the hotel's tidy and welcoming environment. Despite some occasional discrepancies, such as stained linens, dusty curtains and specific areas needing more thorough cleaning, overall cleanliness is praised highly. The hotel also features blackout curtains, adding to the comfort and convenience for a restful night’s sleep.

While some reviews point out minor lapses, such as uncleaned fridge areas or smelly corridors, management takes feedback constructively, aiming to maintain high standards of cleanliness and guest satisfaction. Overall, Holiday Inn Express Brisbane Central offers a clean, comfortable and modern stay, particularly favored for its spotless rooms and central location.

Staff
At the Holiday Inn Express Brisbane Central by IHG, the overwhelmingly positive guest feedback highlights the exceptional quality of the staff. Described as friendly, helpful and welcoming, the team consistently leaves a lasting impression on visitors. Guests appreciate the efficient and cheerful service provided by everyone from the front desk to the coffee bar.

Comments often note that staff members are accommodating and go out of their way to assist, whether it's offering a seamless check-in process or providing knowledgeable recommendations. The professional and courteous demeanor of the team contributes significantly to a pleasant and comfortable stay.

While there are occasional mentions of mixed experiences with specific staff members, the general consensus is that the hotel's team excels in customer service. Acts of kindness and genuine friendliness distinguish their hospitality, making guests feel valued and well cared for.

Consistent accolades for the group's energy and enthusiasm underscore their commitment to ensuring each guest has an enjoyable and stress-free visit. This combination of warmth and professionalism makes the Holiday Inn Express Brisbane Central a standout choice for travelers seeking excellent service.

Wi-Fi
Guests of the Holiday Inn Express Brisbane Central by IHG, frequently acknowledge the positive aspects of the hotel's WiFi service. They appreciate the complimentary WiFi provided, noting its reliability and ease of connection. Many reviews highlight the strong signal and high-speed connectivity available throughout all rooms, contributing to a seamless online experience. While there are occasional mentions of connectivity issues, the overall sentiment leans toward satisfaction with the fast and consistent WiFi offering.

Gym
The gym at the Holiday Inn Express Brisbane Central by IHG, is generally regarded as adequate and useful for training by its guests. The facility includes good quality equipment, making it a practical option for maintaining fitness routines during a stay. While some guests appreciated the well-equipped space, others noted it could benefit from additional gym equipment and a bit more care in cleanliness and maintenance. Despite its small size, the gym remains a valuable amenity for guests looking to stay active.

Parking
The parking situation at Holiday Inn Express Brisbane Central by IHG, presents a mix of sentiments among guests. On the positive side, many reviewers highlight the ease and convenience of finding parking with ample spaces frequently available. The feature of free, secure parking is particularly praised, as is the affordable off-street and underground parking, which guests find reasonably priced.

However, there are notable constraints. Some guests faced issues like limited on-site parking and high parking fees, which can be as expensive as $25 to $35 AUD, sparking some dissatisfaction. During peak times, a lack of available parking can be problematic. Additionally, the car park height limit and the need to pay for parking despite expectations of it being free according to advertising were points of contention for several reviewers.

Despite these issues, for many, the accessible and often free parking remains a significant benefit, contributing to a generally positive stay at the hotel. Alternative parking options nearby further mitigate any inconvenience.

Family
Holiday Inn Express Brisbane Central by IHG, is an excellent choice for a family stay. The hotel is notably family-friendly, featuring rooms adjacent to family suites, ensuring that different family members can stay close yet have their own space. Reviews highlight the hotel’s clean and safe family rooms, making it a comfortable environment for both parents and children.

Families can benefit from the helpful service, especially when traveling with infants and appreciate the interaction with children by the staff. For those traveling with teenagers or elderly parents, the hotel offers practical room options, including double rooms that allow room sharing without bed sharing, preserving personal space.

The family-friendly environment is further enhanced by the premises' nice and friendly atmosphere. Although breakfast options may be limited for some, the overall quality of the stay and the accommodation of various family needs mark it as a good family hotel. Whether traveling as a single mother with kids or a larger group, the hotel caters well to family stays, making it a great place for family trips to Brisbane.

4 Star
Holiday Inn Express Brisbane Central by IHG, consistently meets the expectations of a four-star establishment. Guests appreciate the modern design and comfortable rooms, making it an excellent choice for both business and leisure stays. The services provided align well with the four-star rating and the hotel offers great rates for its amenities. The luxurious environment and four-star features confirm it as a very good option for travelers seeking quality and comfort.

Business
Holiday Inn Express Brisbane Central by IHG, is a solid option for business travelers. Its location allows easy access to many interesting places within walking distance, making it convenient for guests who need to balance work with a bit of leisure. The hotel caters well to business needs with its good business facilities, meeting rooms and a business center. The functional room size is adequate for a short business trip and the check-in and check-out processes are straightforward and efficient. While there is limited storage for clothing and occasional issues with air conditioning, the hotel still proves to be a suitable choice for business stays, especially for those needing a reliable spot for an overnight stay or early morning starts.

Accessible
Holiday Inn Express Brisbane Central offers a range of accessible features that ensure a comfortable stay for guests with disabilities. The hotel boasts a well-laid-out disability access room that is both spacious and thoughtfully designed. The bathroom is particularly notable, being well-equipped to meet diverse accessibility needs. Overall, the location itself is conveniently accessible, providing easy access to city amenities and transportation. Despite some areas for improvement, the hotel is commendable for its wheelchair accessibility and its overall accommodative facilities.


No, Holiday Inn Express Brisbane Central by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express Brisbane Central by IHG.

No, Holiday Inn Express Brisbane Central by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Express Brisbane Central by IHG.

Yes, Holiday Inn Express Brisbane Central by IHG has a gym.

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