Punthill Spring Hill
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Summary of reviewsPunthill Spring Hill is highly regarded for its prime location in the heart of Brisbane, offering guests convenient access to the Central Business District (CBD), Queen Street Mall, cafes, bars, restaurants and major attractions like the South Bank Centre and Suncorp Stadium. The quiet, safe and clean area combined with a friendly and relaxed vibe makes it ideal for business travelers and tourists alike. The accessibility to key sights, dining and shopping options, along with modern, comfortable room accommodations, add to its appeal.
The rooms are generously sized, modern and well-equipped with amenities. Guests frequently commend the spacious apartments and studios, which come with comfortable beds, large fridges, full kitchenettes and stylish decor. Cleanliness and tidiness of the rooms are generally praised and the balconies providing private outdoor space are a notable highlight. Some areas, however, like the bathrooms, could use improvement in size and sound insulation. Occasionally, maintenance issues and inconsistent housekeeping practices are mentioned with some guests pointing out cleanliness concerns in specific areas such as kitchens, bathrooms and public spaces like hallways and elevators.
Staff at Punthill Spring Hill receive high praise for their friendliness, helpfulness and accommodating nature. The reception team is frequently highlighted for their warmth and efficiency and the management is appreciated for being informative and maintaining a safe environment. Although there are occasional mentions of less favorable interactions, the staff’s professionalism and courteous demeanor are standout features, significantly enhancing the guest experience.
The Wi-Fi service at the hotel receives mixed reviews. While some guests find it satisfactory, many report issues with slow speeds and unstable connections. For those requiring consistent and fast internet, this may be a notable downside.
Amenities like the gym and pool add value to the stay, though they receive mixed feedback. The gym, located offsite, is convenient but basic and sometimes lacks maintenance. The pool, often praised for being clean and well-maintained, faces occasional maintenance challenges, but when operational, it significantly enhances the guest experience.
Parking is available and secure, but the high associated costs and limited free options necessitate advanced planning. While some find street parking manageable during weekends, others note that paid parking can be expensive.
Guests generally find the beds to be super comfortable, contributing to a restful sleep, though a few mention issues with bed softness or fitted sheets. The overall experience at Punthill Spring Hill is bolstered by excellent service, comfortable accommodations and a central yet tranquil setting, distinguishing it from other four-star hotels despite some areas needing maintenance.
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The rooms are generously sized, modern and well-equipped with amenities. Guests frequently commend the spacious apartments and studios, which come with comfortable beds, large fridges, full kitchenettes and stylish decor. Cleanliness and tidiness of the rooms are generally praised and the balconies providing private outdoor space are a notable highlight. Some areas, however, like the bathrooms, could use improvement in size and sound insulation. Occasionally, maintenance issues and inconsistent housekeeping practices are mentioned with some guests pointing out cleanliness concerns in specific areas such as kitchens, bathrooms and public spaces like hallways and elevators.
Staff at Punthill Spring Hill receive high praise for their friendliness, helpfulness and accommodating nature. The reception team is frequently highlighted for their warmth and efficiency and the management is appreciated for being informative and maintaining a safe environment. Although there are occasional mentions of less favorable interactions, the staff’s professionalism and courteous demeanor are standout features, significantly enhancing the guest experience.
The Wi-Fi service at the hotel receives mixed reviews. While some guests find it satisfactory, many report issues with slow speeds and unstable connections. For those requiring consistent and fast internet, this may be a notable downside.
Amenities like the gym and pool add value to the stay, though they receive mixed feedback. The gym, located offsite, is convenient but basic and sometimes lacks maintenance. The pool, often praised for being clean and well-maintained, faces occasional maintenance challenges, but when operational, it significantly enhances the guest experience.
Parking is available and secure, but the high associated costs and limited free options necessitate advanced planning. While some find street parking manageable during weekends, others note that paid parking can be expensive.
Guests generally find the beds to be super comfortable, contributing to a restful sleep, though a few mention issues with bed softness or fitted sheets. The overall experience at Punthill Spring Hill is bolstered by excellent service, comfortable accommodations and a central yet tranquil setting, distinguishing it from other four-star hotels despite some areas needing maintenance.
Dog Friendly Aparthotel
This aparthotel is pet-friendly and offers accommodation suitable for guests traveling with pets.
Aparthotel Taking Steps Towards Sustainability
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
Aparthotel with Gym
5-Star Aparthotel
Aparthotel with Outdoor Pool
Guest Reviews
Located in the heart of Brisbane, Punthill Spring Hill receives high praise for its prime location. The hotel is conveniently situated within walking distance of the Central Business District (CBD), Queen Street Mall and numerous cafes, bars and restaurants, making it a top choice for those looking to explore the city on foot. Guests appreciate its proximity to the beach, Central Station and major attractions like the South Bank Centre and Suncorp Stadium. The area is described as quiet, safe and clean, providing a friendly and relaxed vibe. The free Spring Hill Loop bus also offers easy access to various points of interest.
Visitors note the location's suitability for business travelers and those attending events or appointments in the city. The hotel's accessibility for walking to key sights and the presence of ample dining and shopping options nearby add to its appeal. Overall, the central yet tranquil setting, combined with the comfort and modernity of the rooms, makes Punthill Spring Hill an ideal base for a stay in Brisbane.
Punthill Spring Hill offers generously sized, modern accommodations that are well-equipped with amenities. Guests frequently mention the spaciousness of the rooms, highlighting the large apartments and studios that feature comfortable beds, big fridges and full kitchenettes. The decor is often praised as stylish and nicely furnished, creating a welcoming atmosphere.
The rooms are also praised for being clean and tidy, providing a comfortable stay overall. The balconies, providing private outdoor space, are another favorable aspect of the hotel. Additionally, the location is conveniently positioned for exploring Brisbane with a nice cafe on-site enhancing the guest experience.
However, certain areas could use improvement. Some rooms need better cleaning and there are occasional maintenance issues. Additionally, the bathroom size is noted to be on the smaller side and there have been sporadic complaints about room noise from slamming doors at night.
In summary, the spacious and well-equipped rooms combined with modern facilities and a good location make Punthill Spring Hill a solid choice for those seeking comfortable accommodation in Brisbane.
Punthill Spring Hill seems to impress guests with its comfortable bedding, being repeatedly described in reviews as having super comfortable beds that contribute significantly to a pleasant stay. The bed linen and pillows receive specific praise for their comfort, enhancing the overall sleep experience. Many guests appreciate the spaciousness and the large size of the beds with the king beds highlighted for being particularly accommodating.
However, not all reviews are glowing. While a majority found the beds to be exceptionally comfortable, there are scattered mentions of beds being too soft, saggy or even having a hard ridge down the middle. For some, these issues detracted from their stay. Complaints about old or poorly fitted sheets also surfaced occasionally.
On balance, though, it seems that for most guests, the beds at Punthill Spring Hill provide a restful and comfortable night's sleep, complemented by the modern and stylish room decor.
Punthill Spring Hill offers a mixed experience when it comes to cleanliness. Guests have provided varied feedback with some praising the rooms for being very clean, tidy and comfortable. However, several reviews mention issues with cleanliness in specific areas such as kitchens, bathrooms and public spaces like hallways and elevators.
Multiple guests highlighted that their rooms were extremely clean and expressed satisfaction with the tidiness and comfort of their accommodations. The hotel's housekeeping staff has been noted to do an excellent job in some instances, ensuring that rooms were as clean as expected and even described as immaculate by some.
Conversely, many reviews point to shortcomings in cleaning standards. Issues included dirty dishes left in dishwashers, greasy sinks and dust on fixtures. Some guests reported rooms that hadn't been thoroughly cleaned upon arrival with unemptied trash bins and remnants of previous occupants' belongings. The need for better maintenance and consistent housekeeping practices was a common theme.
Public amenities like the elevator, pool and gym also faced criticism for their upkeep. Subscribers noted that these areas were not well-maintained with the pool and gym described as neglected and requiring attention.
In summary, while some guests enjoyed their stays in clean and comfortable rooms, others experienced significant cleanliness issues that detracted from their overall satisfaction. The hotel appears to have inconsistency in its housekeeping quality, which can greatly affect guest experiences.
The staff at Punthill Spring Hill receive high praise for their friendliness, helpfulness and accommodating nature, providing a pleasant experience for guests. The reception team in particular is frequently highlighted for their warmth and efficiency, ensuring that check-in and other services run smoothly. Guests commend the management for being informative and maintaining a safe environment with security staff being both prompt and effective.
While most reviews speak highly of the staff's professionalism and courteous demeanor, there are occasional mentions of less positive interactions, such as staff who seemed inexperienced or struggled with English. However, these instances appear to be the exception rather than the rule.
Overall, the team at Punthill Spring Hill is described as great, fantastic and amazing, consistently contributing to a welcoming atmosphere. Their effort to provide excellent customer service does not go unnoticed, making the staff a standout feature of the hotel experience.
The Wi-Fi at Punthill Spring Hill has garnered mixed reviews from guests. On the positive side, some visitors found the Wi-Fi to be good or even fast when it worked. However, many others experienced significant issues with the internet service. Common complaints include very slow speeds, frequent disconnections, unstable connections and overall poor reception. Some guests noted that the Wi-Fi did not work properly upon arrival and required notifying the reception. Generally, the consensus is that while the Wi-Fi can meet basic needs occasionally, it often falls short, particularly for tasks requiring stable and fast internet.
Punthill Spring Hill offers gym facilities, though there are mixed feelings about them. Positive feedback highlights the 24-hour access and the convenience of free gym and pool access. Many describe the gym as good, citing it as a valuable amenity for their stay.
However, guests should be aware that the gym is located offsite, a short distance up the street from the hotel itself. While some found the gym to be good or even excellent, others were disappointed, noting that it was basic, lacked proper maintenance and did not live up to the hotel’s promotional description. In some cases, amenities like the pool and gym were found to be non-operational or in need of significant upkeep.
Overall, while the gym access adds a potential benefit, guests might want to manage their expectations regarding its quality and convenience.
At Punthill Spring Hill, the pool area is a major highlight for guests, often praised for being clean and well-maintained. Many reviewers found the pool facilities to be fabulous, enjoying its heated waters and the superb location within the hotel. It is described as a great addition to the property, providing a pleasant swimming experience with a nice view.
However, the pool does face some challenges. Maintenance issues occasionally result in closures, leaving some guests disappointed. There have been instances where the pool area was found unclean or full of leaves and on certain occasions, parts of the pool or its facilities needed significant upkeep. Despite these occasional setbacks, when operational, the pool is often a celebrated feature of the hotel.
While parking might be costly and some noise issues exist, the availability of a free gym and pool access adds value to the guest experience. Overall, the pool at Punthill Spring Hill is a well-regarded amenity that, when in good condition, enhances the stay of its visitors.
At Punthill Spring Hill, parking experiences vary among guests, primarily focusing on the cost and availability. While some visitors find parking onsite to be secure and readily available, many express concerns about the high fees associated with it. Paid parking is a common requirement with costs sometimes being higher than expected or listed. Despite this, the parking situation during weekends appears more manageable with easy street parking often cited.
Several reviews highlight that the parking charges can be steep with some guests finding them more expensive compared to nearby alternatives. Others emphasize that free parking options are limited, frequently full or scarce, pushing more guests towards the paid options. Nonetheless, the availability of secure, on-site parking can be seen as a significant advantage for those willing to incur the additional cost.
In summary, while parking at Punthill Spring Hill is generally available and secure, guests should be prepared for potentially high associated costs and limited free options.
Punthill Spring Hill receives high praise for its outstanding service and helpful staff, distinguishing itself from other four-star hotels. Although some parts of the hotel show signs of aging, including wallpaper peeling and a lift that was out of order during some stays, guests appreciate the enjoyable overall experience. While the hotel embodies the features of a four-star non-luxury facility, many guests find it perfect and prefer it over other four to five-star accommodations. Maintenance may be needed, but the positives in service and comfort make it a favored choice.
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Location
Visitors note the location's suitability for business travelers and those attending events or appointments in the city. The hotel's accessibility for walking to key sights and the presence of ample dining and shopping options nearby add to its appeal. Overall, the central yet tranquil setting, combined with the comfort and modernity of the rooms, makes Punthill Spring Hill an ideal base for a stay in Brisbane.
Rooms
The rooms are also praised for being clean and tidy, providing a comfortable stay overall. The balconies, providing private outdoor space, are another favorable aspect of the hotel. Additionally, the location is conveniently positioned for exploring Brisbane with a nice cafe on-site enhancing the guest experience.
However, certain areas could use improvement. Some rooms need better cleaning and there are occasional maintenance issues. Additionally, the bathroom size is noted to be on the smaller side and there have been sporadic complaints about room noise from slamming doors at night.
In summary, the spacious and well-equipped rooms combined with modern facilities and a good location make Punthill Spring Hill a solid choice for those seeking comfortable accommodation in Brisbane.
Beds
However, not all reviews are glowing. While a majority found the beds to be exceptionally comfortable, there are scattered mentions of beds being too soft, saggy or even having a hard ridge down the middle. For some, these issues detracted from their stay. Complaints about old or poorly fitted sheets also surfaced occasionally.
On balance, though, it seems that for most guests, the beds at Punthill Spring Hill provide a restful and comfortable night's sleep, complemented by the modern and stylish room decor.
Cleanliness
Multiple guests highlighted that their rooms were extremely clean and expressed satisfaction with the tidiness and comfort of their accommodations. The hotel's housekeeping staff has been noted to do an excellent job in some instances, ensuring that rooms were as clean as expected and even described as immaculate by some.
Conversely, many reviews point to shortcomings in cleaning standards. Issues included dirty dishes left in dishwashers, greasy sinks and dust on fixtures. Some guests reported rooms that hadn't been thoroughly cleaned upon arrival with unemptied trash bins and remnants of previous occupants' belongings. The need for better maintenance and consistent housekeeping practices was a common theme.
Public amenities like the elevator, pool and gym also faced criticism for their upkeep. Subscribers noted that these areas were not well-maintained with the pool and gym described as neglected and requiring attention.
In summary, while some guests enjoyed their stays in clean and comfortable rooms, others experienced significant cleanliness issues that detracted from their overall satisfaction. The hotel appears to have inconsistency in its housekeeping quality, which can greatly affect guest experiences.
Staff
While most reviews speak highly of the staff's professionalism and courteous demeanor, there are occasional mentions of less positive interactions, such as staff who seemed inexperienced or struggled with English. However, these instances appear to be the exception rather than the rule.
Overall, the team at Punthill Spring Hill is described as great, fantastic and amazing, consistently contributing to a welcoming atmosphere. Their effort to provide excellent customer service does not go unnoticed, making the staff a standout feature of the hotel experience.
Wi-Fi
Gym
However, guests should be aware that the gym is located offsite, a short distance up the street from the hotel itself. While some found the gym to be good or even excellent, others were disappointed, noting that it was basic, lacked proper maintenance and did not live up to the hotel’s promotional description. In some cases, amenities like the pool and gym were found to be non-operational or in need of significant upkeep.
Overall, while the gym access adds a potential benefit, guests might want to manage their expectations regarding its quality and convenience.
Pool
However, the pool does face some challenges. Maintenance issues occasionally result in closures, leaving some guests disappointed. There have been instances where the pool area was found unclean or full of leaves and on certain occasions, parts of the pool or its facilities needed significant upkeep. Despite these occasional setbacks, when operational, the pool is often a celebrated feature of the hotel.
While parking might be costly and some noise issues exist, the availability of a free gym and pool access adds value to the guest experience. Overall, the pool at Punthill Spring Hill is a well-regarded amenity that, when in good condition, enhances the stay of its visitors.
Parking
Several reviews highlight that the parking charges can be steep with some guests finding them more expensive compared to nearby alternatives. Others emphasize that free parking options are limited, frequently full or scarce, pushing more guests towards the paid options. Nonetheless, the availability of secure, on-site parking can be seen as a significant advantage for those willing to incur the additional cost.
In summary, while parking at Punthill Spring Hill is generally available and secure, guests should be prepared for potentially high associated costs and limited free options.
4 Star
Yes, Punthill Spring Hill has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Punthill Spring Hill.
Yes, Punthill Spring Hill welcomes dogs.
Yes, parking facilities are available at Punthill Spring Hill.
Yes, Punthill Spring Hill has a gym.
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