River Plaza Apartments Brisbane

Brisbane , , 21 Dock Street (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRiver Plaza Apartments Brisbane is highly praised for its exceptional location and breathtaking views. Positioned close to South Bank, the apartments provide easy walking access to the Brisbane River, city attractions, parks and a variety of dining and entertainment venues. Guests appreciate the convenient proximity to public transport, hospitals and essential shops. The spectacular views of the Brisbane River and city skyline considerably enhance the guest experience, making it a favored option for both leisure and business travelers.

The apartments themselves are noted for their spaciousness, particularly the two-bedroom units, which are highlighted as large and adequately equipped for a self-catering stay. However, the condition of the rooms is inconsistent with some units described as outdated and in need of refurbishment. Cleanliness is another area where experiences vary with reports ranging from spotless apartments to issues like dusty carpets and outdated amenities. Despite these inconsistencies, many guests find the rooms cozy and appreciate the cleanliness of the bathrooms and general areas.

Staff interactions receive mixed feedback, but positive mentions include friendly, accommodating service from staff members like Skye and Sharon who are praised for their helpfulness. On the other hand, there are some reports of issues with unmanned reception and unprofessional conduct by certain staff members. Improvements in the availability and training of the reception staff could enhance the guest experience.

The free parking options and the secure car park are significant benefits noted by many guests, despite some challenges with parking tightness and the lack of lifts or luggage trolleys. The clean, well-maintained pool area also adds value, offering a pleasant escape, though its small size and lack of shade may be a drawback for some.

The beds and pillows receive mixed reviews; while some guests find them very comfortable, others describe them as too firm or outdated. There are also mentions of insufficient bedding, particularly spare blankets, which may be needed for comfort during colder times.

WiFi services at the apartments are another area with mixed reviews with some guests reporting unreliable connectivity, while others enjoy a fast and stable connection.

Overall, while River Plaza Apartments Brisbane offers superb views and a prime location at a reasonable price, it presents a blend of strengths and areas for improvement, particularly in room condition, cleanliness and staff service, suggesting that renovations and enhanced maintenance could significantly boost guest satisfaction.
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Room Types
One-Bedroom Apartment This spacious apartment is comprised of 2 living rooms, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a washing machine, soundproof walls, an electric kettle as well as river views. The unit offers 2 beds.

Two-Bedroom Apartment Boasting river and city views, this apartment features a microwave, stovetop and flat-screen TV.

Studio - River and City View The spacious studio provides air conditioning, soundproof walls, a balcony with river views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Superior Apartment This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a washing machine, soundproof walls, an electric kettle as well as river views. The unit has 3 beds.

Three-Bedroom Apartment with Water View This spacious apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV, a washing machine, soundproof walls, an electric kettle as well as river views. The unit offers 5 beds.

Guest Reviews
7.7
Good
Location
River Plaza Apartments Brisbane enjoys near-universal acclaim for its prime location and breathtaking views. Situated close to South Bank, the hotel's location is frequently described as excellent, perfect and central, providing easy access to the Brisbane River, city attractions, parks and restaurants. Guests appreciate being within walking distance of entertainment venues, public transport, hospitals and essential shops.

The spectacular views, particularly of the Brisbane River and city skyline, are highlighted time and again, adding to the strong appeal of this accommodation. The convenience of nearby transportation options such as the City Cat ferry, bus and train services is noted as a major plus with many guests mentioning the ease of navigating the city from the apartment.

Several reviews emphasize how ideal the location is for specific purposes, such as attending events, medical appointments at nearby hospitals and exploring South Bank’s cultural offerings. Moreover, the spaciousness and cleanliness of the rooms, combined with the amazing views, enhance the guest experience.

The proximity to Southbank's array of cafes, restaurants and the parklands only adds to the attraction, making River Plaza Apartments a favored choice for both leisure and business travelers seeking a well-situated and picturesque stay in Brisbane.

Rooms
River Plaza Apartments in Brisbane provides a range of accommodation options with the most commonly highlighted features being the spaciousness of the rooms and the breathtaking views from their balconies. However, there are notable discrepancies in room conditions and amenities. Guests frequently mentioned that many apartments, although roomy and well-equipped for a self-catering stay, are outdated and in urgent need of refurbishment. Cleanliness is inconsistent with some rooms described as very clean, while others have been found dirty and cluttered.

The size of the rooms varies significantly with studio apartments being pointed out as particularly small and sometimes inadequate for two people. Conversely, two-bedroom apartments are often described as large and spacious. Furnishings and fittings appear dated and, in some cases, barely functional with instances of broken appliances and worn-out furniture. Moreover, facilities such as the air conditioning, showers and cutlery are either outdated or sparse in quality and availability.

Despite these drawbacks, the apartments offer remarkable views and a great location, making them suitable for events and city exploration. Comfort levels are hit-or-miss with some guests finding the rooms cozy and others finding them shabby and uncomfortable. Overall, while some units may meet guest expectations, River Plaza Apartments seems to require a significant upgrade to ensure more consistent and satisfactory experiences.

Beds
The beds at River Plaza Apartments in Brisbane have received mixed feedback from guests. On the positive side, numerous reviews mention that the beds and pillows are quite comfortable with some guests specifically highlighting the beds as being super comfortable. However, there are recurring complaints about the comfort level with some describing the beds as very firm, hard or even ancient. Guests have pointed out issues with the condition of the sofa beds, often labeling them as hard, uncomfortable and outdated.

A common concern is the lack of sufficient bedding, particularly spare blankets, which seems to be an issue during colder times. Pillows have also been a point of contention; while some found them comfortable, others felt they were too soft, flat or lumpy. Cleanliness seems to vary with some mentioning clean bed sheets and towels, while others noted dusty bedboards and mattresses.

Overall, it appears that while the basic comfort of the beds may meet some guests' expectations, there are significant criticisms regarding their age, firmness and the adequacy of bedding and pillows provided.

Cleanliness
River Plaza Apartments Brisbane has garnered mixed feedback regarding its cleanliness with a number of guests highlighting areas for improvement. Many reviews acknowledge that rooms were generally clean with some mentioning spotless apartments and very clean bathrooms. However, several guests pointed out dated facilities and insufficiently cleaned areas, such as dusty carpets, dirty mattresses and stained upholsteries. Cockroach sightings were reported occasionally, along with instances of dirty or poorly maintained kitchen areas and bathrooms.

While some guests appreciated the clean and tidy appearance of their rooms, there were recurrent notes on outdated furnishings and the need for renovative updates. Issues like broken taps, old shower doors, rusty fridges and malfunctioning exhaust fans were occasionally brought up. Others indicated inadequate cleaning services with examples of dirty linens upon arrival and hair found in supposedly clean bathrooms. Additional cleaning and better maintenance were frequently suggested to enhance the overall guest experience.

There were also a few instances of a strong bleach smell, indicating attempts at sanitation, although balanced by occasional notes of musty odors. Floor cleanliness was another recurring concern with complaints of unvacuumed carpets and hidden dust under beds and in drawers.

The overall presentation of River Plaza Apartments as clean and tidy seemed tarnished by sporadic lapses in housekeeping and maintenance, suggesting room for improvement to consistently meet guests' expectations.

Staff
The staff at River Plaza Apartments Brisbane receive mixed reviews from guests with many highlighting positive experiences. Frequent mentions of staff being friendly, helpful and accommodating stand out with specific names like Skye and Sharon praised for their kindness and assistance. Guests note the prompt and professional service with staff being described as polite, efficient and trustworthy.

However, some guests encountered issues such as an unmanned reception and difficulty getting help with minor needs, particularly during advertised reception hours. Instances of a receptionist not understanding simple requests and another being described as rude and inconsiderate were also reported. Communication with staff was generally appreciated, both in person and over the phone with some suggesting that the reception staff could be more available and better trained to enhance the guest experience.

Wi-Fi
Visitors of River Plaza Apartments Brisbane have reported a varied experience with the WiFi service. Some have described encountering connectivity issues that lasted several days with instances of the WiFi being unstable, slow or even entirely non-functional despite repeated requests for assistance. Several reviews mention having to pay for WiFi as there is no free option available and in some cases, guests had to rely on their personal internet solutions. However, there are also positive notes with some guests reporting fast WiFi and successful connections. Despite the issues, the reviews convey a mixed but informative picture for travelers relying on a stable internet connection during their stay.

Pool
Nestled within River Plaza Apartments Brisbane, the pool area has garnered a mix of reviews. While guests appreciate the overall cleanliness and maintenance of the outdoor pool, some have noted that it is relatively small and lacks adequate shade. Despite its size, the pool area is described as nice and larger than expected, offering a pleasant spot for a dip. However, several reviews mention a scarcity of swim towels and some accessibility issues related to price.

The pool's cleanliness stands out with multiple reviews praising how well-kept it is. The surrounding area, for the most part, also receives positive remarks, although a few guests have pointed out occasional rubbish. The unshaded and cold pool might not appeal to everyone, especially those seeking a warm and comfortable swim. Yet for many, the combination of the pool and the scenic view makes it a valuable feature of the River Plaza Apartments Brisbane.

Parking
River Plaza Apartments Brisbane offers various features related to parking that have been noted by guests. Many appreciated the complimentary and free parking options, making it a definite plus for budget-conscious travelers. The secure car park, equipped with CCTV, provides peace of mind for those concerned about vehicle safety. Guests found the parking to be straightforward and easy to locate, contributing to a hassle-free experience. The on-site parking is convenient with some mentioning that they've been allowed to leave their car in the visitors' car park.

However, reviews also mentioned a few drawbacks. The car park can be tight and tricky to navigate and there is no lift or luggage trolley available, which could be inconvenient for those with heavy luggage. The parking behind the main building and the additional charge of $15 per night for some spots were noted, but many felt that the safety and convenience outweighed these minor issues. Overall, River Plaza Apartments provides a mix of free, secure and reasonably priced parking options that most guests found beneficial during their stay.

3 Star
River Plaza Apartments Brisbane offers a stay characterized by excellent value for the price. Although the property may appear outdated and some might rate it closer to a two-star hotel, guests find it provides just what they need.

What stands out most about this accommodation are the views. With great views of the city and stunning vistas overlooking the Brisbane River, the scenery is frequently described as incredible and breathtaking. At night, the views become even more amazing, making the experience truly memorable.


Yes, River Plaza Apartments Brisbane has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at River Plaza Apartments Brisbane.

No, River Plaza Apartments Brisbane doesn't allow dogs.

Yes, parking facilities are available at River Plaza Apartments Brisbane.

No, River Plaza Apartments Brisbane doesn't have a gym.

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