The Sebel Brisbane
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Summary of reviewsThe Sebel Brisbane is well-regarded for its advantageous location, situated in the heart of Brisbane's city center. This prime positioning allows guests to conveniently access major attractions, such as the CBD, Southbank, museums and river gardens. The proximity to Queen Street Mall and a rich variety of shops, cafes and restaurants also adds to the appeal. Despite its central location, many guests have noted the quietness of the accommodations, ensuring a peaceful stay. The hotel’s accessibility to public transportation further enhances convenience for city exploration.
Guests have a generally positive dining experience at The Sebel Brisbane with The Croft House Café receiving commendations for its ambiance and the quality of its food. Breakfast is often described as fantastic and delicious, although improvements are needed in service and process clarity. The café tends to become crowded, leading to long wait times and adding to guests' frustration with the breakfast service. Dinner has also garnered praise for its delicious offerings, but high prices and occasional service mishaps detract from the overall experience. Nevertheless, the hotel's central location means guests have access to numerous dining options around the area, contributing positively to their stay.
The rooms at The Sebel Brisbane are frequently praised for their spaciousness and cleanliness. Many guests compliment the comfortable beds and well-equipped amenities, including practical kitchens and washing machines. Some rooms offer beautiful views of Brisbane, adding charm to the stay. However, the decor in some rooms is noted as outdated and sporadic issues with furniture comfort and housekeeping standards have been mentioned.
Cleanliness across the hotel generally receives high marks from guests with the housekeeping team frequently praised for maintaining spotless conditions. Nonetheless, some isolated complaints about dated furniture, peculiar smells and minor maintenance issues suggest areas for enhancement.
The staff at The Sebel Brisbane consistently receive high praise for their welcoming and friendly demeanor. Guests often describe the service as excellent, noting the staff's kindness, helpfulness and professional manner, which significantly contribute to a positive overall guest experience.
The hotel's free WiFi service, however, draws mixed reviews. While some guests appreciate its availability, others experience connectivity issues and slow speeds. Additional charges for better internet connectivity surprise many guests, as they find these fees to be high for a city-center hotel.
Guests have found the gym and pool facilities at The Sebel Brisbane to be well-equipped and clean with positive mentions of features such as a Peloton bike and a heated outdoor pool. Despite some guests not being informed about these amenities upon check-in, the facilities themselves are well-received.
Overall, The Sebel Brisbane is praised for its central location, spacious and clean rooms, comfortable beds and excellent staff service. Minor improvements in dining service, room decor, housekeeping consistency and WiFi connectivity would enhance the guest experience even further.
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Guests have a generally positive dining experience at The Sebel Brisbane with The Croft House Café receiving commendations for its ambiance and the quality of its food. Breakfast is often described as fantastic and delicious, although improvements are needed in service and process clarity. The café tends to become crowded, leading to long wait times and adding to guests' frustration with the breakfast service. Dinner has also garnered praise for its delicious offerings, but high prices and occasional service mishaps detract from the overall experience. Nevertheless, the hotel's central location means guests have access to numerous dining options around the area, contributing positively to their stay.
The rooms at The Sebel Brisbane are frequently praised for their spaciousness and cleanliness. Many guests compliment the comfortable beds and well-equipped amenities, including practical kitchens and washing machines. Some rooms offer beautiful views of Brisbane, adding charm to the stay. However, the decor in some rooms is noted as outdated and sporadic issues with furniture comfort and housekeeping standards have been mentioned.
Cleanliness across the hotel generally receives high marks from guests with the housekeeping team frequently praised for maintaining spotless conditions. Nonetheless, some isolated complaints about dated furniture, peculiar smells and minor maintenance issues suggest areas for enhancement.
The staff at The Sebel Brisbane consistently receive high praise for their welcoming and friendly demeanor. Guests often describe the service as excellent, noting the staff's kindness, helpfulness and professional manner, which significantly contribute to a positive overall guest experience.
The hotel's free WiFi service, however, draws mixed reviews. While some guests appreciate its availability, others experience connectivity issues and slow speeds. Additional charges for better internet connectivity surprise many guests, as they find these fees to be high for a city-center hotel.
Guests have found the gym and pool facilities at The Sebel Brisbane to be well-equipped and clean with positive mentions of features such as a Peloton bike and a heated outdoor pool. Despite some guests not being informed about these amenities upon check-in, the facilities themselves are well-received.
Overall, The Sebel Brisbane is praised for its central location, spacious and clean rooms, comfortable beds and excellent staff service. Minor improvements in dining service, room decor, housekeeping consistency and WiFi connectivity would enhance the guest experience even further.
Aparthotel with Heated Pool
This hotel features a recreation deck with a heated pool and a sauna. The heated lap pool is located on level five and is framed by surrounding skyscrapers.
Aparthotel Taking Steps Towards Sustainability
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Accessible Aparthotel
Aparthotel with Gym
5-Star Aparthotel
Skyscraper Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Children's Pool
Guest Reviews
Located in the heart of Brisbane, The Sebel Brisbane boasts a prime position that is ideal for city exploration. Guests consistently highlight its central location, making it a convenient base for accessing the CBD, Southbank, museums and the river gardens. The proximity to Queen Street Mall and an array of shops, cafes and restaurants adds to its appeal. Visitors appreciate being within walking distance of key city attractions, dining options and entertainment venues, including the Riverstage for concerts.
Despite its bustling city-center setting, many guests remark on the quietness within the accommodations, ensuring a peaceful stay. The hotel’s location also offers easy access to public transportation, enhancing the convenience of moving around the city. The spacious, clean rooms and friendly, helpful staff contribute to a positive overall experience, making The Sebel Brisbane a highly recommended choice for both short and extended city stays.
The Sebel Brisbane offers a mixed breakfast experience for its guests with many praising the quality and taste of the food. The breakfast is often described as good value and includes a variety of options at the attached restaurant, The Croft House Cafe. Many guests found the breakfast to be amazing, fantastic and delicious with a notable mention of the convenient and pleasant ambiance of the cafe.
However, numerous reviews point out significant issues with the service. Guests frequently complained about slow service, long wait times and the complexity of the ordering process. The cafe's tendency to become crowded, leading to extended queues and difficulty finding seating, further detracts from the experience. Additionally, there was dissatisfaction with the lack of a buffet option and issues surrounding the clarity of what was included in the breakfast deal.
While some guests appreciated the breakfast being included in their stay, others felt misled by the booking information, which was unclear about whether breakfast was part of the package. Inconsistent service quality also contributed to some guests being unimpressed and even feeling unwell after their meals. Overall, while the breakfast at The Sebel Brisbane has its highlights, improvements in service and clarity of offerings are needed to enhance the guest experience.
The Sebel Brisbane offers a dining experience that receives mixed feedback from guests. On the positive side, guests appreciate the delicious food available from morning till dinner with a variety of good options for both meals and coffees. The Croft House Café attached to the hotel garners compliments for its ambiance and is mentioned frequently as the go-to dining venue. Additionally, the hotel benefits from having its own in-house restaurant, providing convenient dining options within the building.
However, some guests find the prices at the restaurant to be quite high and suggest that more affordable dining options should be available for hotel guests. Service-related issues also arise in several reviews with some guests experiencing long waiting times for their meals and incomplete orders, such as missing coffee or fruit. Room service appears to be a particularly problematic area with notable delays and occasional lapses in cleanliness, like leftover room service trays left in hallways.
The Sebel Brisbane's central location offers access to great restaurants and nightlife around, adding to the overall positive dining experiences. Despite some negative points about service and cost, the quality of food and the cozy café ambiance make it a generally pleasant spot for dining.
The Sebel Brisbane offers a mix of experiences for its guests, emphasizing spaciousness and cleanliness in many of its rooms. Reviews highlight that the rooms are generally clean, comfortable and well-equipped with amenities such as practical kitchens and washing machines. Some rooms also present beautiful views of Brisbane, adding to the stay's overall charm.
Guests appreciate the comfortable beds and the pleasant ambiance and the hotel's location is repeatedly noted as a major advantage with easy access to local attractions and conveniences. The special touches, such as complimentary chocolate-coated strawberries and sparkling wine and timely upgrades to more spacious apartments, are well-received.
However, there are recurring mentions of the hotel’s dated decor and tired furnishings. Some guests have found the furniture, such as the couches, to be uncomfortable and certain bathrooms to be cramped. Issues with room readiness and housekeeping standards also appear to be a point of concern for some visitors.
Overall, while the spacious and clean nature of many rooms, coupled with a good range of amenities and a prime location, earn positive mentions, the outdated nature of some of the accommodations and occasional housekeeping lapses suggest areas for improvement.
The Sebel Brisbane offers guests an array of sleeping options that generally receive high marks for comfort. Many reviewers noted that the beds and pillows were particularly comfortable with descriptors like "super comfy" and "very comfortable" frequently appearing. Guests found the beds in various room types, including king and queen sizes, to be cozy and conducive to a good night's rest.
However, there were some mixed experiences. A few guests mentioned that certain beds were too hard or that the pillows were not to their liking, being either too high or uncomfortable. Specific complaints included beds that sank in the middle when two singles were joined to create a king and a fold-out couch that didn’t meet the comfort standards for an adult. The fold-out bed, while perfect for kids according to some, was noted to be in poor condition by others. Cleanliness and room maintenance generally rated positively, though isolated incidents like chocolate on a couch or an old sofa bed were pointed out.
Overall, The Sebel Brisbane excels in providing comfortable accommodations with minor areas needing improvement.
Guest reviews of The Sebel Brisbane highlight its impressive cleanliness and satisfactory standards. Many positive comments emphasize that the rooms are clean, spacious and modern. Guests found the beds to be particularly comfortable and the housekeeping team was frequently praised for maintaining tidy and spotless conditions throughout the premises. The bathrooms were also noted for their cleanliness, aligning with the overall perception of a tidy and well-kept environment.
The location of the hotel is often cited as convenient, close to the city center and beneficial for guests needing easy access to the CBD. While most reviews reflect a positive experience with cleanliness, some guests mentioned issues with room readiness and sporadic instances of inadequate cleaning, such as dust and food scraps on carpets.
Additionally, there were occasional negative remarks about dated room conditions and minor maintenance issues like peeling paint and small TVs. Some guests reported peculiar smells in hallways and lifts, which detracted from their stay.
Overall, despite a few isolated problems, the general consensus paints The Sebel Brisbane as a clean, comfortable and conveniently located hotel that delivers a satisfactory experience for most of its guests.
At The Sebel Brisbane, the staff consistently receives high praise for their welcoming and friendly demeanor. Guests frequently describe the service as excellent with staff being kind, helpful and accommodating. The housekeepers and receptionists are particularly noted for their efficiency and pleasant interactions. Many reviews highlight specific staff members who went above and beyond, providing useful information and making guests feel at ease. While there were occasional mentions of less satisfactory interactions, the overwhelming sentiment is one of satisfaction with the hotel's team. This reflects a positive and professional atmosphere at The Sebel Brisbane, contributing significantly to the overall guest experience.
The Sebel Brisbane has received mixed feedback on its WiFi services from guests. While some appreciated the availability of free WiFi, others experienced connectivity issues and slow speeds, particularly frustrating for those needing reliable internet for work. There were also mentions of additional charges for WiFi, which some guests found to be surprisingly high for a centrally located hotel, ranging from $20 to $25 per night. Despite the internet speed being adequate for some, the inconsistencies and extra fees left many feeling dissatisfied with the overall internet service provided by the hotel.
The gym at The Sebel Brisbane receives positive feedback from guests with many appreciating the well-equipped facilities. The presence of a Peloton bike in the gym is highlighted as a pleasant surprise, adding to the fitness experience. Visitors also find both the pool and gym to be pleasant amenities. Despite the praise for the facilities themselves, there is a recurring note that some guests were not informed about the gym and pool amenities upon checking in. Overall, the gym is seen as a valuable feature for those staying at the hotel.
The Sebel Brisbane offers a warm and inviting outdoor heated pool, frequently noted for being at the perfect temperature. Guests consistently praised its cleanliness and the pleasant pool area, making it a great place for relaxation. The pool and accompanying facilities, including the gym and spa, were highlighted as excellent, contributing to an enjoyable stay. Despite a few minor criticisms about the pool sometimes being in the shade or not being at its best, the overall feedback underscores the pool as a useful and appreciated feature of the hotel.
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Location
Despite its bustling city-center setting, many guests remark on the quietness within the accommodations, ensuring a peaceful stay. The hotel’s location also offers easy access to public transportation, enhancing the convenience of moving around the city. The spacious, clean rooms and friendly, helpful staff contribute to a positive overall experience, making The Sebel Brisbane a highly recommended choice for both short and extended city stays.
Breakfast
However, numerous reviews point out significant issues with the service. Guests frequently complained about slow service, long wait times and the complexity of the ordering process. The cafe's tendency to become crowded, leading to extended queues and difficulty finding seating, further detracts from the experience. Additionally, there was dissatisfaction with the lack of a buffet option and issues surrounding the clarity of what was included in the breakfast deal.
While some guests appreciated the breakfast being included in their stay, others felt misled by the booking information, which was unclear about whether breakfast was part of the package. Inconsistent service quality also contributed to some guests being unimpressed and even feeling unwell after their meals. Overall, while the breakfast at The Sebel Brisbane has its highlights, improvements in service and clarity of offerings are needed to enhance the guest experience.
Dinner
However, some guests find the prices at the restaurant to be quite high and suggest that more affordable dining options should be available for hotel guests. Service-related issues also arise in several reviews with some guests experiencing long waiting times for their meals and incomplete orders, such as missing coffee or fruit. Room service appears to be a particularly problematic area with notable delays and occasional lapses in cleanliness, like leftover room service trays left in hallways.
The Sebel Brisbane's central location offers access to great restaurants and nightlife around, adding to the overall positive dining experiences. Despite some negative points about service and cost, the quality of food and the cozy café ambiance make it a generally pleasant spot for dining.
Rooms
Guests appreciate the comfortable beds and the pleasant ambiance and the hotel's location is repeatedly noted as a major advantage with easy access to local attractions and conveniences. The special touches, such as complimentary chocolate-coated strawberries and sparkling wine and timely upgrades to more spacious apartments, are well-received.
However, there are recurring mentions of the hotel’s dated decor and tired furnishings. Some guests have found the furniture, such as the couches, to be uncomfortable and certain bathrooms to be cramped. Issues with room readiness and housekeeping standards also appear to be a point of concern for some visitors.
Overall, while the spacious and clean nature of many rooms, coupled with a good range of amenities and a prime location, earn positive mentions, the outdated nature of some of the accommodations and occasional housekeeping lapses suggest areas for improvement.
Beds
However, there were some mixed experiences. A few guests mentioned that certain beds were too hard or that the pillows were not to their liking, being either too high or uncomfortable. Specific complaints included beds that sank in the middle when two singles were joined to create a king and a fold-out couch that didn’t meet the comfort standards for an adult. The fold-out bed, while perfect for kids according to some, was noted to be in poor condition by others. Cleanliness and room maintenance generally rated positively, though isolated incidents like chocolate on a couch or an old sofa bed were pointed out.
Overall, The Sebel Brisbane excels in providing comfortable accommodations with minor areas needing improvement.
Cleanliness
The location of the hotel is often cited as convenient, close to the city center and beneficial for guests needing easy access to the CBD. While most reviews reflect a positive experience with cleanliness, some guests mentioned issues with room readiness and sporadic instances of inadequate cleaning, such as dust and food scraps on carpets.
Additionally, there were occasional negative remarks about dated room conditions and minor maintenance issues like peeling paint and small TVs. Some guests reported peculiar smells in hallways and lifts, which detracted from their stay.
Overall, despite a few isolated problems, the general consensus paints The Sebel Brisbane as a clean, comfortable and conveniently located hotel that delivers a satisfactory experience for most of its guests.
Staff
Wi-Fi
Gym
Pool
Yes, The Sebel Brisbane has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at The Sebel Brisbane.
No, The Sebel Brisbane doesn't allow dogs.
No, parking facilities aren't available at The Sebel Brisbane.
Yes, The Sebel Brisbane has a gym.
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