Eurostars Montgomery
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Summary of reviewsEurostars Montgomery in Brussels is widely appreciated for its prime location, spacious rooms and exceptional staff, making it a popular choice among travelers. Situated next to Montgomery metro station, the hotel offers unparalleled connectivity to the city center and key attractions such as the European quarter, Cinquantenaire Park and major public transport links. Guests find the tranquil, clean neighborhood filled with local charm and a variety of restaurants appealing and those driving benefit from easy access to main roads and nearby parking facilities.
The hotel's rooms are consistently praised for their spaciousness, cleanliness and comfort. Guests enjoy the classic, stylish decor, comfortable beds and amenities such as large desks and soundproofing. The rooms, often described as tidy and well-maintained, offer a peaceful retreat with extraordinary views.
Cleanliness is a standout feature at Eurostars Montgomery with many guests highlighting the spotless condition of both the rooms and common areas. The attentive and friendly staff further enhances the experience, frequently commended for their professionalism, efficiency and willingness to go above and beyond to meet guests' needs.
However, the hotel's restaurants receive mixed reviews. While breakfast often receives praise for its quality, variety and delightful atmosphere, some guests feel it falls short of five-star standards due to limited variety and occasional service issues. Dinner options are also a mixed bag; weekend dining can be challenging with restaurant closures, though the nearby variety of dining options somewhat mitigates this inconvenience.
The hotel provides complimentary WiFi, but the connection quality fluctuates with some guests experiencing slow or unstable service. On a positive note, fitness enthusiasts can take advantage of the well-regarded gym and sauna, which remain accessible until 11 pm, adding to the hotel's appeal.
Parking at Eurostars Montgomery includes an underground garage, though spaces are limited and can be narrow, posing challenges for larger vehicles. Despite a few visibility and availability issues, the convenience of having on-site parking options, including electric vehicle charging, is appreciated.
Family stays are well-supported with spacious and safe rooms, although occasional issues with room allocation and towel availability occur. For business travelers, the hotel's strategic location and connectivity to Brussels' business centers are significant advantages.
Despite its many positives, the overall consensus from guests is that Eurostars Montgomery does not entirely meet five-star hotel expectations. Areas such as breakfast variety, dining options and certain facilities reflect more of a three-to-four-star experience. Nonetheless, its excellent location, comfortable rooms and exceptional staff make it a commendable choice for visitors to Brussels.
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The hotel's rooms are consistently praised for their spaciousness, cleanliness and comfort. Guests enjoy the classic, stylish decor, comfortable beds and amenities such as large desks and soundproofing. The rooms, often described as tidy and well-maintained, offer a peaceful retreat with extraordinary views.
Cleanliness is a standout feature at Eurostars Montgomery with many guests highlighting the spotless condition of both the rooms and common areas. The attentive and friendly staff further enhances the experience, frequently commended for their professionalism, efficiency and willingness to go above and beyond to meet guests' needs.
However, the hotel's restaurants receive mixed reviews. While breakfast often receives praise for its quality, variety and delightful atmosphere, some guests feel it falls short of five-star standards due to limited variety and occasional service issues. Dinner options are also a mixed bag; weekend dining can be challenging with restaurant closures, though the nearby variety of dining options somewhat mitigates this inconvenience.
The hotel provides complimentary WiFi, but the connection quality fluctuates with some guests experiencing slow or unstable service. On a positive note, fitness enthusiasts can take advantage of the well-regarded gym and sauna, which remain accessible until 11 pm, adding to the hotel's appeal.
Parking at Eurostars Montgomery includes an underground garage, though spaces are limited and can be narrow, posing challenges for larger vehicles. Despite a few visibility and availability issues, the convenience of having on-site parking options, including electric vehicle charging, is appreciated.
Family stays are well-supported with spacious and safe rooms, although occasional issues with room allocation and towel availability occur. For business travelers, the hotel's strategic location and connectivity to Brussels' business centers are significant advantages.
Despite its many positives, the overall consensus from guests is that Eurostars Montgomery does not entirely meet five-star hotel expectations. Areas such as breakfast variety, dining options and certain facilities reflect more of a three-to-four-star experience. Nonetheless, its excellent location, comfortable rooms and exceptional staff make it a commendable choice for visitors to Brussels.
5-Star Hotel
This hotel offers a comfortable and luxurious stay in Brussels. The hotel features spacious rooms, a restaurant, and a convenient location. The hotel is known for its excellent service and upscale amenities.
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
About Eurostars Montgomery
License: 300207-409
Guest Reviews
Location
This prime positioning makes it convenient for exploring the city with central attractions just a short metro ride away. The neighborhood itself is tranquil and clean, filled with local charm and a variety of restaurants. Guests appreciate the quiet, residential setting, which offers a perfect balance between accessibility and peacefulness.
Additionally, the hotel is located in a strategic spot for those driving with easy access to main roads and nearby parking facilities. It’s also convenient for those coming from or going to the airport. This blend of accessibility, tranquility and convenience makes Eurostars Montgomery a top choice for travelers looking to explore Brussels effortlessly while staying in a comfortable and well-connected location.
Breakfast
While the breakfast is often described as delicious, abundant and varied with some even calling it perfect, there are also mentions of superb service and high-quality products. On occasion, the breakfast room setup and aesthetic are noted positively alongside mentions of the breakfast contributing to the overall excellent experience of the stay.
However, not all reviews are rosy. Several guests feel the breakfast does not meet the standards expected of a five-star hotel, citing limited variety, poor replenishment and underwhelming quality for the price. Some reviewers pointed out issues with cold dishes, lack of healthier options and the sometimes-messy service area. A few noted the disappointing taste of frozen and thawed items and others were dissatisfied with limited staffing, which sometimes led to delays in service and refill operations.
Despite these mixed reviews, the general consensus tilts towards a favorable breakfast experience with room for improvement in variety and consistency to better align with five-star expectations.
Dinner
However, the hotel makes up for its in-house dining shortcomings with its location. Guests have the convenience of many delicious restaurants nearby and the hotel brochure provides a list of recommended dining options. This makes it easy for visitors to find alternative dining venues that may meet or exceed their expectations for a great dinner experience.
Rooms
The rooms are decorated in a classic style, featuring authentic furniture and tasteful decoration. Reviews mention the comfortable beds, including king-size options and the provision of bathrobes, slippers and toiletries. The rooms are also noted to be well-equipped with amenities, including a large desk for work and functioning soundproofing that ensures a quiet stay despite proximity to main roads.
Guests also appreciate the extraordinary views from some rooms, particularly those on higher floors. The décor and furnishings receive commendations for being stylish and elegant, adding to the overall pleasant atmosphere of the rooms.
A few comments pointed out areas of improvement, such as occasional noise from traffic or rooms not being as well maintained during stays. However, these instances are overshadowed by the largely positive feedback regarding the comfort and spaciousness of the accommodations.
Overall, Eurostars Montgomery’s rooms are consistently described as large, clean, stylish and comfortable, making it a solid choice for visitors seeking a pleasant and well-equipped stay.
Beds
Specific mentions of "super comfortable" and "very comfortable" beds are common, highlighting the satisfaction guests feel with their sleeping arrangements. The hotel offers good quality mattresses that avoid sagging, ensuring a restful experience for most visitors.
The size of the beds is often praised with some guests noting the availability of large and even King-sized beds. However, there are mixed reviews regarding the firmness of the mattresses. While some guests find the beds too hard or too soft, the majority describe them as very comfortable.
The bedding stands out for its quality, frequently described as superb, enjoyable and clean. Most rooms come with ample pillows and proper bedding, which enhances the sleep quality.
There are a few complaints, particularly about extra or sofa beds, which some guests found to be uncomfortable. Additionally, some rooms feature two small beds pushed together instead of a single large bed, which may not be ideal for everyone.
Overall, Eurostars Montgomery is well-regarded for its comfortable and high-quality beds, despite some variability in mattress firmness and occasional issues with extra beds.
Cleanliness
The hotel staff also contribute positively to the overall experience, described as polite, friendly and efficient, promptly addressing any issues that arise. For instance, minor problems in the bathrooms were quickly and effectively resolved, enhancing the guest experience.
Some reviews noted minor areas needing improvement, including occasional lapses in thorough cleaning and specific incidents of housekeeping oversight. However, these instances were relatively rare compared to the overwhelming number of positive comments.
In summary, Eurostars Montgomery stands out for its excellent cleanliness standards, comfortable accommodations and professional service, making it a commendable choice for travelers seeking a clean and comfortable stay.
Staff
Reviews often emphasize the kindness and polite nature of the staff with special mentions for team members like Alejandra and Marta who provided particularly outstanding service. The multilingual staff, including those proficient in Spanish, ensure clear and effective communication, enhancing the overall guest experience.
Furthermore, the responsiveness of the staff is notable with immediate attention given to any issues, such as resolving bathroom problems promptly. This dedication to service extends to all areas, ensuring cleanliness and delivering a welcoming atmosphere throughout the hotel.
Overall, the warmth and efficiency of the Eurostars Montgomery staff greatly contribute to the hotel's allure, making it a preferred choice for many visiting Brussels.
Wi-Fi
Gym
Parking
Guests appreciate that the parking spaces are well-marked and spacious enough for standard cars. There's also the convenience of electric vehicle charging facilities. However, some reviews mention that the parking entrance is not easily visible, which can be a hassle. The limited availability means that reservations are often needed and during busy periods, securing a spot can be challenging. Despite these shortcomings, many find the convenience of having an underground parking facility directly at the hotel to be a significant plus.
Family
5 Star
Guests also noted that the overall cleanliness and maintenance of the hotel did not live up to its five-star billing with problems such as malfunctioning elevators and outdated common areas. The service received criticism as well, described as not up to par for a five-star accommodation.
Despite these issues, some guests still had a reasonably good stay, but the overarching sentiment was that Eurostars Montgomery does not justify its five-star rating and pricing with many suggesting it more accurately reflects a three-star hotel.
Business
Guests appreciate the smooth, simple and efficient digital checkout process, which adds to the convenience. The hotel offers notable amenities such as conference equipment and reliable wireless internet access, making it an ideal environment for business activities. The meeting facilities are frequently praised for their quality.
Rooms are equipped with large desks, providing ample space for work. However, there are a few downsides noted; for instance, breakfast service begins at 7:30 AM, which some guests find too late for business purposes. Additionally, there were occasional issues reported with water-electricity in the bathrooms.
Despite these minor setbacks, Eurostars Montgomery remains a solid choice for a short business stay with easy check-in procedures and decent room standards.
Boutique-Style
Luxury
However, the hotel's 5-star status was occasionally questioned due to a few notable shortcomings. Some guests encountered issues with water and electricity in the bathroom and found the towels and bathrobes subpar with some reporting dirty bathrobes upon arrival. The outdated décor and old-fashioned furniture also seemed out of step with the luxury that is often associated with a 5-star rating. Despite these setbacks, many visitors agreed that Eurostars Montgomery offered just enough luxury and comfort, making it a very good 4-star experience and giving meaning to its reputation for good value for money.
No, Eurostars Montgomery doesn't have any pool.
No, a spa isn't available at Eurostars Montgomery.
No, Eurostars Montgomery doesn't allow dogs.
Yes, parking facilities are available at Eurostars Montgomery.
Yes, Eurostars Montgomery has a gym.
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