Hampton By Hilton Bucaramanga
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Summary of reviewsHampton By Hilton Bucaramanga receives widespread acclaim for its exceptional location, cleanliness and service. Situated in the vibrant Cabecera area, the hotel provides convenient access to shopping centers, restaurants and San Pio Park. Visitors appreciate the proximity to the airport and transportation services, making it ideal for both business and leisure travelers. The hotel’s stunning city and park views further enhance its allure.
Guests consistently praise the hotel’s modern, clean and comfortable facilities with the rooms featuring amenities like hot water, soundproofing and coffee-making facilities. Room cleanliness is unanimously lauded, although some guests note the rooms can be small and occasionally have ventilation issues.
The breakfast experience is a highlight, offering diverse and high-quality buffet options, including local dishes, served on the top floor with beautiful city views. While the breakfast staff's friendliness adds to the positive experience, a few guests mention occasional issues with variety and freshness.
Dinner at the hotel has mixed reviews. While many guests find the food options and portion sizes satisfactory, limitations in menu variety and the lack of room service are noted areas needing improvement.
The staff at Hampton By Hilton Bucaramanga receive high marks for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. Minor critiques are directed towards reception service, but overall, the staff contribute positively to the hotel’s ambiance.
Free Wi-Fi service is somewhat inconsistent with some guests experiencing slow speeds and connectivity issues. The gym is functional and open 24/7, appreciated for its availability and views, though it could benefit from more equipment and better cleanliness.
Family travelers find the hotel accommodating with family-friendly facilities, although the lack of extra beds for children is noted. The staff's efforts to make families feel welcome are well-received.
Opinions on the beds vary; most guests find them comfortable, but some mention issues with bed size, especially for taller individuals and occasional noise or softness.
While the hotel meets four-star standards, some feel it falls short of Hilton’s typical expectations, particularly regarding pricing and comfort compared to five-star hotels. The limited amenities such as a single jacuzzi and basic room facilities are areas for potential enhancement.
For business travelers, the hotel’s strategic location, excellent meeting facilities and comfortable accommodations make it an appealing choice. Minor suggestions include upgrades to the gym, but overall, it is highly rated for business stays, balancing work and relaxation effectively.
In summary, Hampton By Hilton Bucaramanga offers a comfortable and convenient stay with standout features in cleanliness, service and location, despite some areas needing improvement in amenities and room size.
Categories
Guests consistently praise the hotel’s modern, clean and comfortable facilities with the rooms featuring amenities like hot water, soundproofing and coffee-making facilities. Room cleanliness is unanimously lauded, although some guests note the rooms can be small and occasionally have ventilation issues.
The breakfast experience is a highlight, offering diverse and high-quality buffet options, including local dishes, served on the top floor with beautiful city views. While the breakfast staff's friendliness adds to the positive experience, a few guests mention occasional issues with variety and freshness.
Dinner at the hotel has mixed reviews. While many guests find the food options and portion sizes satisfactory, limitations in menu variety and the lack of room service are noted areas needing improvement.
The staff at Hampton By Hilton Bucaramanga receive high marks for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. Minor critiques are directed towards reception service, but overall, the staff contribute positively to the hotel’s ambiance.
Free Wi-Fi service is somewhat inconsistent with some guests experiencing slow speeds and connectivity issues. The gym is functional and open 24/7, appreciated for its availability and views, though it could benefit from more equipment and better cleanliness.
Family travelers find the hotel accommodating with family-friendly facilities, although the lack of extra beds for children is noted. The staff's efforts to make families feel welcome are well-received.
Opinions on the beds vary; most guests find them comfortable, but some mention issues with bed size, especially for taller individuals and occasional noise or softness.
While the hotel meets four-star standards, some feel it falls short of Hilton’s typical expectations, particularly regarding pricing and comfort compared to five-star hotels. The limited amenities such as a single jacuzzi and basic room facilities are areas for potential enhancement.
For business travelers, the hotel’s strategic location, excellent meeting facilities and comfortable accommodations make it an appealing choice. Minor suggestions include upgrades to the gym, but overall, it is highly rated for business stays, balancing work and relaxation effectively.
In summary, Hampton By Hilton Bucaramanga offers a comfortable and convenient stay with standout features in cleanliness, service and location, despite some areas needing improvement in amenities and room size.
Hotel Taking Steps Towards Sustainability
This hotel is certified with ISO 14001:2015 for environmental management, demonstrating a commitment to controlling its environmental impact. It also holds ISO 50001:2018 certification for energy management systems, indicating efforts to improve energy performance.
Family Friendly Hotel
The hotel offers family rooms and a complimentary breakfast. Its central location provides easy access to family-friendly attractions.
Business Hotel
This modern hotel provides a business center and meeting rooms. It also offers free hot breakfast and an on-site restaurant. It is situated close to Parque de los Ninos and provides convenient access to the city.
Hotel with Parking
This hotel offers both valet parking and a spacious onsite car park. Guests can choose between self-parking and valet services, indicating a comprehensive and convenient parking facility.
Accessible Hotel
This hotel features accessible Queen Bedrooms, including a 1 Queen Accessible Roll In Shower Non-Smoking room. The property offers increased accessibility, an elevator, and a wheelchair accessible path of travel.
Hotel with Gym
Guests can maintain their workout routine in the 14th-floor fitness center, open 24-hours with stunning city views and whirlpool. The hotel also offers free hot breakfast and complimentary WiFi.
4-Star Hotel
Located in the exclusive Cabecera neighborhood, this hotel offers a fitness center, a whirlpool, and a 13th-floor Sky Lobby. It provides comfortable beds, great breakfast, and excellent views of the city.
About Hampton By Hilton Bucaramanga
License: 42878
Guest Reviews
Location
Guests consistently highlight the hotel's proximity to numerous points of interest and its strategic positioning in the Cabecera area, which is known for its vibrant dining and shopping scene. The location also offers picturesque views of the city and the park, contributing to a pleasant stay.
In addition to its prime location, visitors appreciate the hotel's modern facilities, cleanliness and the comfort of its rooms. Many have noted the friendliness and kindness of the staff, adding a personal touch to their experience. The breakfast receives frequent commendations for its variety and quality, often noted alongside the superb geographical location.
Overall, the hotel’s unbeatable location, combined with its excellent amenities and attentive service, ensures a comfortable and convenient stay in Bucaramanga.
Breakfast
Guests also enjoy having breakfast on the top floor with beautiful views of the city, which enhances the dining atmosphere. Some found the variety of breakfast items extensive, catering to different tastes and preferences. However, a few critiques note the lack of variety and occasional issues with freshness and flavor, suggesting there is room for improvement in terms of consistency and diversification of the offerings. Despite these minor setbacks, the majority opinion leans towards a satisfying and enjoyable breakfast experience at this hotel with many guests considering it a highlight of their stay.
Dinner
However, there are some limitations and areas needing improvement as mentioned by the guests. The dinner menu sometimes lacks certain dishes and there are concerns about limited side services and occasional bottlenecks. The coziness of the dining experience is also brought into question. Room service isn't available, although staff members are supportive in fulfilling guests' needs. On the downside, some guests have found the food to be less than satisfactory, describing it as one of the worst they've tried in a hotel. Delays in service and high prices for food and drinks are also noted issues.
In summary, while Hampton By Hilton Bucaramanga offers a restaurant with generally good food and accommodating staff, there are several aspects such as menu variety, coziness and service efficiency that could benefit from improvement.
Rooms
However, several reviews point out that room size can be a concern with numerous mentions of the rooms being small or cramped for double occupancy. Some guests also noted issues with room ventilation and air conditioning, as well as occasional musty smells. Despite these drawbacks, the cleanliness of the rooms receives unanimous approval with housekeeping services frequently commended for maintaining a pristine environment.
Overall, while some rooms might feel a bit tight and have minor issues with air quality and ventilation, the general consensus is that they are well-maintained, comfortable and offer a solid stay for visitors.
Beds
Cleanliness
Staff
Wi-Fi
Gym
Family
4 Star
Business
No, Hampton By Hilton Bucaramanga doesn't have any pool.
No, a spa isn't available at Hampton By Hilton Bucaramanga.
No, Hampton By Hilton Bucaramanga doesn't allow dogs.
Yes, parking facilities are available at Hampton By Hilton Bucaramanga.
Yes, Hampton By Hilton Bucaramanga has a gym.
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