NF Palace Old City Bucharest

Bucharest 44.43327300, 26.10061000 , Strada Ion Ghica 4 (Show on Map)
8.0
Very Good


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Summary of reviewsNF Palace Old City Bucharest boasts an exceptional location in the heart of Bucharest, making it an excellent base for exploring the city's historic core. Guests appreciate its proximity to a wide array of restaurants, bars, shops and key tourist destinations, as well as easy access to public transportation like the University Metro station. The hotel's striking historical building adds a touch of old-world charm and despite its central location, the surroundings are relatively peaceful, offering a perfect blend of bustling city life and serene moments.

The hotel has a range of spacious and uniquely designed rooms, some with high ceilings and rich interiors. Many guests enjoyed the overall cleanliness and coziness of their accommodations, noting a welcoming atmosphere in certain spacious rooms. However, there are consistent complaints about the outdated furniture, worn-out fixtures and general lack of maintenance. Issues such as musty and damp conditions, bad smells, broken appliances, leaky sinks, poor ventilation and sightings of cockroaches have marred the experience for some. Some basic amenities, like robes, slippers, minibars and proper ventilation in bathrooms, were often missing. Housekeeping services were also found to be inconsistent with reports of dirty sheets, stained furniture and rooms not being cleaned daily.

Cleanliness is a major concern with numerous reviews indicating issues such as dirty carpets, dusty areas, moldy smells and cockroaches. Unclean bathrooms, unpleasant odors, poorly maintained furniture, outdated decor and old towels were mentioned frequently. Some guests also reported missing basic facilities and noise from the surroundings further detracting from their comfort.

The staff has received mixed reviews but is generally praised for their friendliness, attentiveness and helpfulness. Notable mentions include individuals like Toni, Antonio, Viviana, Paul and Mirel, who have stood out for their professionalism and courteous demeanor. However, some guests experienced dismissive, unresponsive or unsatisfactorily attired staff members with instances of poor follow-up on specific issues.

Beds at the hotel received mixed feedback. Some guests found them comfortable, while many others described the mattresses as hard, uncomfortable, flimsy and worn out. Issues extended to bedding with reports of stained and outdated bed sheets, thin and unsupportive pillows and dirty blankets. Overall, the sentiment indicates a need for significant improvements in both comfort and hygiene.

In summary, while the NF Palace Old City Bucharest is commended for its prime location and historic charm, the room quality, cleanliness and bed comfort require notable improvements to meet guest expectations fully. The friendliness and helpfulness of the staff are bright spots that enhance the overall hospitality experience.
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Categories
Romantic Hotel
Located in the Old City, this hotel offers easy access to many attractions. Its comfortable rooms and unique atmosphere create a romantic ambiance.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Accessible Hotel

Small Hotel

4-Star Hotel

Room Types
Standard Double Room The spacious double room features air conditioning, a washing machine, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Superior Double Room The spacious double room offers air conditioning, a washing machine, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Executive Suite The spacious suite provides air conditioning, a washing machine, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Comfort Quadruple Room The quadruple room features air conditioning, a washing machine, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Apartment This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, soundproof walls, a minibar as well as city views. The unit has 2 beds.

Guest Reviews
8.0
Very Good
Location
NF Palace Old City Bucharest boasts an exceptionally convenient location in the heart of the city, making it an ideal base for exploring Bucaresti's historic core. Guests repeatedly highlight the hotel’s proximity to a wide array of restaurants, bars, shops and key tourist destinations. The central positioning means it's just a short walk to lively University Square, the old town and numerous cultural landmarks, including museums and parks. The ease of access to public transportation, such as the University Metro station, further enhances its appeal. The hotel itself is housed in a striking historical building, adding a touch of old-world charm. Despite its central location, many reviews mentioned that the immediate surroundings are relatively peaceful, making it a perfect blend for experiencing both the bustling city life and serene moments. Overall, the location is frequently praised as one of the property’s standout features.

Breakfast
NF Palace Old City Bucharest has disappointed many guests regarding breakfast. The hotel presentation mentions breakfast, but guests found that there was no breakfast available. This lack of breakfast caught many by surprise, especially since it was expected to be included. Some guests also noted that the staff was unable to offer a solution, highlighting a gap between the hotel's offering and guest expectations.

Rooms
Located in a historic building with a prime location, the NF Palace Old City Bucharest offers a range of spacious and uniquely designed rooms, some adorned with high ceilings and rich interiors. The hotel's proximity to cafes, restaurants and other city attractions is a definite plus, making it an attractive choice for those looking to explore the old town.

Despite its beautiful facade and charm, guest feedback highlights notable discrepancies in room quality. Several reviewers appreciated the overall cleanliness and coziness of their accommodations, along with the welcoming atmosphere in certain spacious rooms.

However, there are recurring mentions of outdated furniture, worn-out fixtures and a general lack of maintenance. Many rooms suffer from bad smells, musty and damp conditions and the occasional sighting of cockroaches. Guests have also reported issues such as broken appliances, leaky sinks and water heaters, alongside poor ventilation in the bathrooms. Additionally, amenities typically expected in higher-star hotels, such as robes, slippers and minibars, were often missing.

Some visitors found that housekeeping services were inconsistent with reports of dirty sheets, stained furniture and rooms not being cleaned daily. The lack of basic facilities like shelves in bathrooms, kettles and proper ventilation further detracted from the experience for many.

In summary, while the NF Palace Old City Bucharest stands out for its historic charm and prime location, the accommodation itself seems to be in need of significant renovations and better upkeep to meet guest expectations fully.

Beds
Visitors to NF Palace Old City Bucharest have encountered a mixed experience when it comes to the beds. While some guests praised the beds as comfortable and even described them as super comfy, many others noted significant issues. The mattresses have often been highlighted for being hard, uncomfortable and even flimsy. In several instances, beds seemed worn out and in bad condition with some travelers comparing the experience to sleeping on a floor. Problems extended to bedding as well with multiple reports of stained and outdated bed sheets, thin and unsupportive pillows and old bed linen. Cleanliness was a recurring concern with some reviews mentioning dirty blankets and bed mites. Although there were positive notes about the quality of the beds from a few guests, the overall sentiment points to a need for improvements in both comfort and hygiene.

Cleanliness
The "NF Palace Old City Bucharest" has garnered numerous reviews with a prevailing concern about cleanliness. While the location near the old town offers excellent connectivity to cafes and restaurants, many guests have voiced dissatisfaction with the state of the rooms. Complaints include dirty carpets, dusty areas, moldy smells and evidence of cockroaches. Several reviews highlight unclean bathrooms and unpleasant odors ranging from sewage to mustiness. Reports of poorly maintained furniture, outdated decor and old towels further paint a picture of neglect. In some cases, basic amenities like hot water were missing and noise from the surroundings contributed to discomfort. Despite a few mentions of clean rooms upon check-in, the overall experience seemed to suffer from significant cleanliness and maintenance issues.

Staff
The staff at NF Palace Old City Bucharest has garnered mixed reviews from guests, though the majority of feedback highlights positive aspects. Many patrons have praised the staff for their friendliness, attentiveness and helpfulness with mentions of individuals like Toni, Antonio, Viviana, Paul and Mirel standing out for their professionalism and courteous demeanor. Guests noted the warm and welcoming nature of the staff, describing them as kind and always willing to assist.

However, some reviews pointed out areas for improvement, such as instances where staff members appeared dismissive, unresponsive or lacked distinctive professional attire. Specific criticisms involved receptionists being unresponsive to complaints or not understanding basic requests with some failing to follow up on specific issues like providing toilet paper.

Despite these occasional shortcomings, the overall sentiment towards the staff's kindness and efforts to accommodate guest requests remains largely positive. The friendly environment created by the staff significantly enhances the hospitality experience at NF Palace Old City Bucharest.


No, NF Palace Old City Bucharest doesn't have any pool.

No, a spa isn't available at NF Palace Old City Bucharest.

Yes, NF Palace Old City Bucharest welcomes dogs.

No, parking facilities aren't available at NF Palace Old City Bucharest.

No, NF Palace Old City Bucharest doesn't have a gym.

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