Union Plaza Hotel
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Summary of reviewsUnion Plaza Hotel in Bucharest receives predominantly positive reviews across various categories, making it a favored choice among travelers. The hotel's prime location on Unirii Boulevard in the heart of the city is frequently praised for its proximity to key landmarks such as the old town and Parliament, as well as its easy access to public transport and shopping areas. Despite its central setting, the surrounding area remains relatively quiet and safe, contributing to a comfortable and pleasant stay.
The breakfast experience at Union Plaza Hotel is generally well-received, especially due to the stunning panoramic views from the 12th-floor sky bar. Guests appreciate the high-quality, diverse options available, including international and Romanian traditional dishes, although some mention the need for more sweet options and fruit variety. Service at breakfast is commended for being pleasant and efficient, enhancing the overall dining experience.
Dining options extend beyond breakfast with the hotel’s two main venues offering a delightful culinary experience. The ground floor restaurant is lauded for its excellent cuisine and impeccable service, while the rooftop restaurant on the 12th floor is noted for its breathtaking views and elegant atmosphere. The Amethyst Sky Bar is a particular highlight, known for its fantastic sunsets and attentive service, despite occasional slow service and higher prices.
Rooms at Union Plaza Hotel are often praised for their modern design, spaciousness and cleanliness. The contemporary decor and well-equipped amenities contribute to a comfortable stay with many rooms offering beautiful city views and some featuring balcony access. While there are occasional mentions of minor technical issues and noise, the overall impression is positive.
Cleanliness is a standout feature of Union Plaza Hotel with numerous guests highlighting the spotless facilities and high standards of hygiene maintained throughout the property. The attentive cleaning staff ensure that rooms are kept in pristine condition daily, further elevating the guest experience.
The staff at Union Plaza Hotel receive high marks for their attentiveness, friendliness and professionalism. Guests frequently commend the welcoming and helpful nature of the receptionists and other personnel, boosting the overall satisfaction with their stay. While there are isolated instances of dissatisfaction, these are exceptions rather than the rule.
Free Wi-Fi is available throughout the property with many guests appreciating its high-speed and reliable connection, particularly in the lobby. However, connectivity can vary with some guests experiencing challenges in certain areas and during peak times.
The hotel offers convenient and accessible parking facilities, which guests find highly beneficial. Free parking with ample spaces and secure, guarded areas adds an extra layer of comfort for visitors concerned about vehicle safety.
Union Plaza Hotel's family-friendly environment is well-regarded with spacious, clean rooms and child-friendly amenities making it a suitable choice for families. The hotel's proximity to city attractions and the hospitable staff further contribute to a positive family stay, despite some minor safety and convenience concerns.
Finally, the beds at Union Plaza Hotel receive largely positive feedback for their comfort and quality bedding, providing most guests with restful sleep. While some report issues with mattress firmness and minor inconveniences, the general consensus leans towards a positive experience.
Overall, Union Plaza Hotel is appreciated for its modern amenities, cleanliness, attentive staff and prime location, offering good value for money and a pleasurable stay for both individual travelers and families.
Categories
The breakfast experience at Union Plaza Hotel is generally well-received, especially due to the stunning panoramic views from the 12th-floor sky bar. Guests appreciate the high-quality, diverse options available, including international and Romanian traditional dishes, although some mention the need for more sweet options and fruit variety. Service at breakfast is commended for being pleasant and efficient, enhancing the overall dining experience.
Dining options extend beyond breakfast with the hotel’s two main venues offering a delightful culinary experience. The ground floor restaurant is lauded for its excellent cuisine and impeccable service, while the rooftop restaurant on the 12th floor is noted for its breathtaking views and elegant atmosphere. The Amethyst Sky Bar is a particular highlight, known for its fantastic sunsets and attentive service, despite occasional slow service and higher prices.
Rooms at Union Plaza Hotel are often praised for their modern design, spaciousness and cleanliness. The contemporary decor and well-equipped amenities contribute to a comfortable stay with many rooms offering beautiful city views and some featuring balcony access. While there are occasional mentions of minor technical issues and noise, the overall impression is positive.
Cleanliness is a standout feature of Union Plaza Hotel with numerous guests highlighting the spotless facilities and high standards of hygiene maintained throughout the property. The attentive cleaning staff ensure that rooms are kept in pristine condition daily, further elevating the guest experience.
The staff at Union Plaza Hotel receive high marks for their attentiveness, friendliness and professionalism. Guests frequently commend the welcoming and helpful nature of the receptionists and other personnel, boosting the overall satisfaction with their stay. While there are isolated instances of dissatisfaction, these are exceptions rather than the rule.
Free Wi-Fi is available throughout the property with many guests appreciating its high-speed and reliable connection, particularly in the lobby. However, connectivity can vary with some guests experiencing challenges in certain areas and during peak times.
The hotel offers convenient and accessible parking facilities, which guests find highly beneficial. Free parking with ample spaces and secure, guarded areas adds an extra layer of comfort for visitors concerned about vehicle safety.
Union Plaza Hotel's family-friendly environment is well-regarded with spacious, clean rooms and child-friendly amenities making it a suitable choice for families. The hotel's proximity to city attractions and the hospitable staff further contribute to a positive family stay, despite some minor safety and convenience concerns.
Finally, the beds at Union Plaza Hotel receive largely positive feedback for their comfort and quality bedding, providing most guests with restful sleep. While some report issues with mattress firmness and minor inconveniences, the general consensus leans towards a positive experience.
Overall, Union Plaza Hotel is appreciated for its modern amenities, cleanliness, attentive staff and prime location, offering good value for money and a pleasurable stay for both individual travelers and families.
Business Hotel
The Union Plaza Hotel offers meeting and event spaces. It provides modern facilities and services suitable for business gatherings. The hotel is designed to accommodate various types of corporate events.
Family Friendly Hotel
Hotel with Parking
4-Star Hotel
About Union Plaza Hotel
License: 370196
Guest Reviews
Location
Breakfast
Quality and variety are strong points of the hotel's breakfast offerings. Numerous reviews highlight the high-quality products, diverse options and the inclusion of both international and Romanian traditional dishes, making it hearty and satisfying. Guests appreciate the ample choices available, including vegetarian and vegan options, though comments suggest that the selection could benefit from more sweet options and fruit variety.
Service at breakfast is frequently praised with staff noted for being pleasant and efficient. The view, along with the diverse breakfast items ranging from cheeses, cereals, sausages, bacon and unique Romanian dishes to pastries and fresh vegetables, contribute to a delightful dining experience.
However, not all reviews were glowing. Some guests felt the breakfast was overpriced, too basic or lacking in variety, particularly for those with dietary restrictions such as gluten intolerance or lactose intolerance. Issues like limited seating, poorly functioning coffee machines and the occasional shortage of certain items like fried eggs and bacon were also noted.
Despite the critiques, the recurrent theme in the feedback is that the breakfast at Union Plaza Hotel, coupled with the spectacular views and overall quality service, leaves a positive impression on most guests.
Dinner
The rooftop restaurant, known for its breathtaking views of the city and elegant atmosphere, has garnered significant attention. Diners have enjoyed exquisite dishes and found the diverse menu appealing. The Amethyst Sky Bar on the 12th floor with its stunning city center views and fantastic sunsets, stands out as a highlight. Though it sometimes hosts private events, which can limit access, those who dine there often speak highly of the delicious food and attentive service.
While most reviews highlight positive aspects like the amazing food, beautiful decor and great service, a few mentions of slow service and occasional high prices indicate areas where guests felt improvement could be made. Overall, the dining options at Union Plaza Hotel seem to offer satisfying meals that contribute to an enjoyable stay.
Rooms
The hotel seems to maintain high standards of hygiene with consistent mentions of rooms being very clean and tidy. Some rooms boast modern amenities such as well-functioning air conditioning, large TV screens and comfortable furniture. The executive rooms on the higher floors receive particular praise for being spacious, well-stocked and offering stunning panoramic views.
Despite the largely positive feedback, there are occasional mentions of minor issues. Some guests experienced technical problems like faulty air conditioning and non-functional key cards. Noise can be a problem for rooms facing busy streets and certain amenities such as kettles, bathrobes and ironing facilities were sometimes missing.
Overall, while there are a few areas for improvement, the Union Plaza Hotel is appreciated for its modern, spacious and clean rooms, making it a comfortable choice for travelers.
Beds
However, a minority of reviews pointed out some inconsistencies. A few guests had issues with the hardness of the mattresses or found them to be excessively firm. There were occasional remarks about uncomfortable or unclean beds with specific complaints about mattress softness or bed sheets not being changed. Some visitors also noted minor inconveniences such as small blankets or insufficient pillows, impacting their comfort.
Despite these occasional setbacks, the general consensus leans towards a positive experience with the beds at Union Plaza Hotel, providing a good night's sleep and contributing to a pleasant stay.
Cleanliness
The staff's attention to maintaining this level of cleanliness is frequently commended and the cleanliness is complemented by the hotel's modern and spacious design. While the property overall receives high marks, occasional mentions of minor issues like well-used carpets and other small cleanliness oversights appear, yet they do not seem to detract significantly from the overall impression. The combination of modern amenities, meticulous cleanliness and friendly staff positions Union Plaza Hotel as a highly recommended choice for travelers.
Staff
The overall staff, from the front desk to the concierge, are described as incredibly friendly, polite and professional. Guests frequently appreciate the multilingual capabilities of the personnel, which enhances communication and assists international visitors. The Skybar and restaurant staff also earn high marks for their pleasant demeanor and exemplary service with specific applause for their interactive and friendly approach.
Though the majority of reviews are positive, there are isolated instances of dissatisfaction, such as unhelpful behavior from some receptionists and noise from cleaning staff. Nonetheless, these complaints appear to be exceptions rather than the rule.
Overall, the positive feedback underscores the hotel's commitment to excellent customer service, indicating that the staff at Union Plaza Hotel significantly contribute to a favorable guest experience.
Wi-Fi
However, the Wi-Fi experience varies depending on location within the hotel. Guests on the 4th floor and higher reported having better connectivity, while others faced challenges with unstable and slow connections, particularly in the evenings. Connectivity issues were also common on specific floors and some rooms. Regular internet outages and weak signals were frequent complaints with some guests not able to access Wi-Fi at all in their rooms. Despite these occasional hurdles, the Wi-Fi was generally dependable for work and functional enough for basic use.
In summary, while Union Plaza Hotel does offer free and sometimes excellent Wi-Fi, the experience can be inconsistent and guests might find the lobby to be the most reliable spot for a strong connection.
Parking
Although parking can sometimes be full on busy days or late at night, the overall sentiment is that parking is largely available and free of charge, making it easy for guests to park directly in front of the hotel or next to the entrance. The presence of additional options, such as underground parking and extra lots beside the hotel, ensures that even during peak periods, guests can usually find a spot.
Overall, the hotel's parking amenities are well-received with many guests noting the ease of use and the benefit of having free, secure parking right on-site. Despite a few instances of limited spaces during extremely busy times, the general consensus is that Union Plaza Hotel's parking situation is a significant advantage.
Family
The rooms are spacious and consistently clean, fostering a comfortable stay. This, combined with the hotel's proximity to city attractions, makes it an excellent choice for families looking to explore the area. The family-oriented nature of the establishment is further emphasized by the warm and hospitable demeanor of the staff, making it a welcoming place for all ages.
However, some areas need improvement. While many aspects of the hotel are geared towards families, certain safety concerns were noted, such as the lack of child safety locks on windows on higher floors. Additionally, there were mentions of minor inconveniences like entrance accessibility, occasional challenges for families with young children and a need for better bathroom amenities. Despite these points, the overall consensus is positive with many families likely to return due to the hotel's conducive environment and family-friendly approach.
4 Star
However, there are consistent concerns regarding the hotel's four-star rating. Many guests feel the facilities and services fall short of four-star standards. Common complaints include missing mandatory accessories, poor-quality furnishings and inadequate amenities, such as the absence of regular hairdryers and paper cups at breakfast. Breakfast offerings are particularly criticized for lacking diversity and quality.
Overall, some reviewers believe Union Plaza Hotel is better than many other four-star establishments, while many others argue it does not live up to its star rating. Despite these mixed reviews, the hotel remains appealing to those seeking modern accommodations at a reasonable price.
Business
Guests commend the hotel's ease of reservations and great value for money, making it an economical yet practical choice for business trips. The rooftop bar with its exceptional views and the highly regarded restaurant, are noted as favorable settings for both casual networking events and formal business dinners.
This hotel is recognized as more oriented towards business travelers rather than those seeking proximity to sightseeing landmarks, making it an optimal choice for those focused on work-related activities. Business amenities are plentiful and the location is often described as convenient, enhancing its appeal for conducting business.
While there are minor inconveniences, such as the unavailability of coffee at specific times, the overall consensus remains that Union Plaza Hotel is a very suitable venue for business events, work travel or even city trips. The dedicated services and appropriate facilities affirm its status as a competent and reliable business hotel.
No, Union Plaza Hotel doesn't have any pool.
No, a spa isn't available at Union Plaza Hotel.
No, Union Plaza Hotel doesn't allow dogs.
Yes, parking facilities are available at Union Plaza Hotel.
No, Union Plaza Hotel doesn't have a gym.
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