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West Plaza Hotel

Bucharest , Str. Rostogolea Gheorghe Nr. 12 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe West Plaza Hotel is highly regarded for its prime location, conveniently situated near the Plaza Mall and other major shopping centers, making it an attractive choice for guests interested in shopping and dining. The hotel's proximity to public transport, along with its quiet surroundings, adds to its appeal for travelers looking to explore the city with ease. Guests frequently commend the hotel's cleanliness, noting its fresh and well-maintained atmosphere, as well as the spacious and comfortable rooms that provide a tranquil retreat. The professional and friendly staff, particularly mentioned for their warmth and attentiveness, enhance the overall guest experience, with Mr. Ahmed often cited for his exceptional service.

The breakfast at the hotel is generally well-received, with guests enjoying a delicious and satisfying selection in a modern setting. However, some suggest improvements in variety and service times. The rooms are appreciated for their large size, cleanliness, and comfortable amenities, including luxurious bathrooms and underfloor heating. While some inconsistencies in room readiness and maintenance are noted, the accommodation largely meets visitors' expectations.

Despite some challenges with WiFi connectivity, which may require navigating multiple passwords and experiencing intermittent functionality, the hotel maintains basic Internet access throughout the facility. The beds also receive mixed reviews, with many guests finding them comfortable, while others express a preference for softer mattresses.

Overall, the West Plaza Hotel is praised for providing good value for money, with its location, cleanliness, spacious rooms, and attentive staff making it a favorable choice for both short-term and extended stays.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Accessible Hotel

3-Star Hotel

Room Types

Standard Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.

Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Superior Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Family Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features carpeted floors, a seating area with a TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 3 beds.

About West Plaza Hotel

License: 16152

Guest Reviews

8.3

Very Good

Location

The West Plaza Hotel boasts an impressive location, making it an ideal choice for both short and long stays. Situated opposite the Plaza Mall and just a stone's throw from another major shopping center, guests appreciate the convenience of having numerous shopping and dining options at their doorstep. The hotel's position in a quiet area yet close to public transport links, including two metro stations and various bus and tram stops, makes it easy for visitors to explore the city's attractions. Guests frequently comment on the excellent overall conditions and cleanliness, with many highlighting the welcoming and attentive staff as a noteworthy aspect of their stay. The proximity to both malls and several restaurants offers ample opportunities for leisure and dining. Overall, the West Plaza Hotel's superb location, combined with the quality of amenities and service, provides great value for money.

Breakfast

The breakfast experience at West Plaza Hotel presents a mix of impressions. On the positive side, many guests found the breakfast to be very good, with plenty of everything available and a tasty selection. Described as delicious and satisfying, the breakfast offered a standard buffet that many found enjoyable. Notable mentions included a modern setting for the meal and its proximity to Plaza Mall, providing an added convenience for guests.

However, some guests pointed out areas for improvement, particularly concerning the variety of options available. While the food quality is generally praised, the limited diversity in the breakfast offerings was noted by several guests. There were mixed feelings about the timing, as some felt the late start was more suited for leisurely mornings.

For coffee lovers, the breakfast coffee received mixed reviews, with some finding it weak or even undrinkable. Overall, while the breakfast provides a decent and enjoyable start to the day for most, it may not meet expectations for those seeking a wide array of choices or an earlier service.

Rooms

At the West Plaza Hotel, guests frequently highlight the exceptional spaciousness and cleanliness of the rooms. A significant number of visitors are pleasantly surprised by the large, well-appointed rooms that provide ample space even for families with two children. Cleanliness is consistently noted, with many reviews emphasizing spotless conditions, adding to the overall comfort and satisfaction of their stay.

The bathrooms also receive positive remarks, with several guests appreciating the added luxury of features like underfloor heating. While the hotel rooms generally meet the expectations of many travelers, a few guests reported inconsistent experiences regarding room readiness and occasional dissatisfaction with room upkeep. Despite this, the favorable price-to-condition ratio suggests that for most, the West Plaza Hotel offers a reliable and comfortable accommodation option.

Beneficial for visitors is the strategic location near the commercial center, which adds convenience to its array of amenities. The professional and friendly staff further elevate the guests' experience, ensuring a functional and pleasant stay. Overall, the West Plaza Hotel is renowned for providing large, comfortable, and clean rooms that make for a memorable visit.

Beds

West Plaza Hotel offers a mixed experience when it comes to bed comfort. Many guests found the beds to be comfortable, noting the overall positive experience with the mattresses. Some guests appreciated the firm support provided, contributing to a restful night's sleep. However, there were also comments about the beds being overly hard, with some guests finding them uncomfortable and experiencing back or shoulder pain. While the positives seem to outweigh the negatives, those who prefer softer bedding might want to consider this when planning their stay.

Cleanliness

Nestled in an excellent location, the West Plaza Hotel stands out for its commendable cleanliness, a factor that appears frequently praised by its guests. Visitors consistently highlight the exemplary hygiene standards maintained throughout the hotel, with particular appreciation for the fresh scent that greets them in every corner. Rooms are not only described as clean but spacious and comfortable, providing a peaceful retreat from the hustle and bustle of city life. Linens and towels are noted for their pristine condition, with guests routinely mentioning their cleanliness and the frequency of towel changes. The hotel's bathroom facilities, although recently renovated, seem to offer mixed experiences, as some guests have noted isolated issues with dust and odors. Despite this, the overall atmosphere of the hotel remains comfortably clean, matched by the friendly and attentive staff who ensure that guests feel welcome and well-attended. While there are occasional comments about improvements needed in certain amenities, the hotel maintains a favorable standing as a clean, quiet, and comfortable choice for travelers.

Staff

West Plaza Hotel consistently receives praise for its staff, who are often highlighted for their friendliness and helpfulness. Many guests appreciate the warmth and attentiveness displayed by the reception and restaurant teams, noting that they are always ready to assist with any requests. Mr. Ahmed, a standout member of the staff, is frequently recognized for his professionalism and remarkable service. Despite some criticisms about professionalism and varied experiences at reception, the overall impression remains positive, with staff exhibiting politeness and courtesy, enhancing the hotel's welcoming atmosphere. The friendly demeanor of the team contributes significantly to the guests' satisfaction, making for a pleasant stay at West Plaza Hotel.

Wi-Fi

The WiFi experience at West Plaza Hotel seems to be quite varied. While there are some areas within the hotel that offer stable and good WiFi connectivity, guests frequently encounter issues. Transitioning from one part of the facility to another requires multiple passwords, which can be inconvenient for those who need seamless connectivity. Additionally, there are reports of the WiFi being non-functional at various times, including certain mornings and in guest rooms. Despite these challenges, there is a presence of WiFi throughout the hotel, which provides basic connectivity, though streaming services may not perform reliably.

No, West Plaza Hotel doesn't have any pool.

No, a spa isn't available at West Plaza Hotel.

Yes, West Plaza Hotel welcomes dogs.

No, parking facilities aren't available at West Plaza Hotel.

No, West Plaza Hotel doesn't have a gym.

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