Hotel Zenit Budapest Palace
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Zenit Budapest Palace receives widespread acclaim for its exceptional location and overall positive guest experiences. Situated in the heart of Budapest, the hotel offers easy access to significant attractions like St. Stephen's Basilica, Parliament and the Danube River. Guests appreciate the proximity to Vaci Street's shops and the plentiful restaurants and cafes nearby. Additionally, the hotel's connectivity to public transportation— including metro, tram and bus stops— simplifies city exploration.
The breakfast experience is generally well-received, praised for its variety and quality, featuring freshly made dishes like omelettes and freshly squeezed orange juice. The breakfast area’s cozy and modern atmosphere adds to the pleasant start of the day, despite occasional calls for more fruit and vegetable options and some criticism about its cost.
Dining options at the hotel, particularly the on-site restaurant, draw positive remarks for their diverse menus of Hungarian and international cuisine, prepared to high standards. The cozy and romantic ambiance of the dining area is highlighted by many guests, along with the satisfactory room service. Occasionally, minor service issues arise, but they are exceptions to an overall favorable opinion of the dinner experience.
Rooms at the hotel generally earn high marks for their spaciousness, cleanliness and comfort, adorned with modern décor and high ceilings. However, some guests have noted discrepancies in room sizes compared to online photos and occasional issues with temperature control and noise. Nonetheless, the amenities and cleanliness are appreciable, making for a pleasant stay for most visitors.
The hotel excels in cleanliness across common areas and guest rooms, maintained by diligent housekeeping. Though a few lapses are reported, such as superficial bathroom cleaning or remnants from previous occupants, the high overall standard remains a strong plus for the hotel.
The staff at Hotel Zenit Budapest Palace receive consistent praise for their warmth, professionalism and multilingual capabilities. Reception staff in particular stand out for their courteous and accommodating service, enhancing the guest experience significantly, despite occasional lapses in service efficiency.
Wi-Fi services at the hotel are generally reliable with strong and fast connections across the premises. Some guests faced connectivity issues in specific areas, but the hotel staff addressed these promptly, ensuring uninterrupted internet for most travelers.
The gym, while well-equipped and including a sauna, receives mixed feedback due to its underground location and limited space. Despite these drawbacks, it serves the basic fitness needs of guests adequately.
Parking availability is appreciated with several nearby options easing travel for guests with cars. However, the high cost of parking and occasional navigation issues are noted drawbacks, suggesting a need for better information and potentially more affordable solutions.
The family-friendly accommodations stand out with spacious and connecting rooms that cater to the needs of families traveling with children, earning strong recommendations from guests for convenience and comfort.
In summary, Hotel Zenit Budapest Palace excels in providing a comfortable, clean and strategically located base for exploring Budapest with commendable services and amenities that outweigh the occasional shortfalls, making it a highly recommended choice for diverse travelers, including families, couples and solo visitors.
Categories
The breakfast experience is generally well-received, praised for its variety and quality, featuring freshly made dishes like omelettes and freshly squeezed orange juice. The breakfast area’s cozy and modern atmosphere adds to the pleasant start of the day, despite occasional calls for more fruit and vegetable options and some criticism about its cost.
Dining options at the hotel, particularly the on-site restaurant, draw positive remarks for their diverse menus of Hungarian and international cuisine, prepared to high standards. The cozy and romantic ambiance of the dining area is highlighted by many guests, along with the satisfactory room service. Occasionally, minor service issues arise, but they are exceptions to an overall favorable opinion of the dinner experience.
Rooms at the hotel generally earn high marks for their spaciousness, cleanliness and comfort, adorned with modern décor and high ceilings. However, some guests have noted discrepancies in room sizes compared to online photos and occasional issues with temperature control and noise. Nonetheless, the amenities and cleanliness are appreciable, making for a pleasant stay for most visitors.
The hotel excels in cleanliness across common areas and guest rooms, maintained by diligent housekeeping. Though a few lapses are reported, such as superficial bathroom cleaning or remnants from previous occupants, the high overall standard remains a strong plus for the hotel.
The staff at Hotel Zenit Budapest Palace receive consistent praise for their warmth, professionalism and multilingual capabilities. Reception staff in particular stand out for their courteous and accommodating service, enhancing the guest experience significantly, despite occasional lapses in service efficiency.
Wi-Fi services at the hotel are generally reliable with strong and fast connections across the premises. Some guests faced connectivity issues in specific areas, but the hotel staff addressed these promptly, ensuring uninterrupted internet for most travelers.
The gym, while well-equipped and including a sauna, receives mixed feedback due to its underground location and limited space. Despite these drawbacks, it serves the basic fitness needs of guests adequately.
Parking availability is appreciated with several nearby options easing travel for guests with cars. However, the high cost of parking and occasional navigation issues are noted drawbacks, suggesting a need for better information and potentially more affordable solutions.
The family-friendly accommodations stand out with spacious and connecting rooms that cater to the needs of families traveling with children, earning strong recommendations from guests for convenience and comfort.
In summary, Hotel Zenit Budapest Palace excels in providing a comfortable, clean and strategically located base for exploring Budapest with commendable services and amenities that outweigh the occasional shortfalls, making it a highly recommended choice for diverse travelers, including families, couples and solo visitors.
Historic Hotel
Set within a beautifully renovated 200-year-old historic building, this hotel blends its rich historical essence with modern furnishings, creating a fascinating ambiance. It is located near Budapest's historical center and close to many significant historical sites, including the Danube.
Family Friendly Hotel
Hotel Zenit provides connecting rooms and offers cots and extra beds for families. Comfortable family rooms are available.
Romantic Hotel
This hotel offers modern accommodations and a convenient location near the Danube River. The stylish rooms and attentive service create a comfortable and romantic stay. Its proximity to popular attractions makes it ideal for couples exploring the city.
Business Hotel
This hotel provides necessary amenities for business travelers, including a central location and essential services. It is a practical option for those seeking convenience and accessibility.
4-Star Hotel
Located in the city center, this hotel offers modern rooms and convenient access to major attractions. It's praised for its stylish design and comfortable atmosphere.
Hotel with Parking
Accessible Hotel
Hotel with Gym
About Hotel Zenit Budapest Palace
License: SZ19000751
Guest Reviews
Location
The hotel's placement also offers excellent connectivity to public transportation with metro, tram and bus stops just a short stroll away. This makes it convenient for guests planning to venture further into the city or catch a ride to the airport. Many enjoyed the peaceful yet central setting, providing a quiet retreat amid the vibrant city life.
For those keen on enjoying Budapest's culinary offerings, numerous cafes, bars and restaurants are within a stone's throw, as are key tourist spots like Christmas markets and the Chain Bridge. The historic ambiance of the hotel, housed in a beautiful 200-year-old building, adds to the charm, offering a blend of modern comforts and historic elegance.
Location-wise, Zenit Budapest Palace is described as strategic and perfect for tourists who wish to explore by foot. Its proximity to various tourist sites, shopping districts and public transport hubs is frequently highlighted, making it a top choice for visitors who value convenience and accessibility in their travels.
The combination of a prime central location, ease of access to transportation and nearby attractions make it a highly recommended stay for any traveler looking to experience the best of Budapest.
Breakfast
Despite numerous praises for the diversity and freshness of the selections, a few guests note areas where improvements could be made. Some reviewers mentioned that the breakfast became monotonous after a few days and pointed out the need for more fresh vegetables and fruit options. A handful of guests felt that the breakfast was somewhat limited given the hotel's otherwise high standards with particular references to lacking variety in desserts and healthier options. The breakfast cost was another point of contention for some with a few guests finding the additional charge expensive.
Nonetheless, the overall sentiment remains highly favorable with most guests considering the breakfast at Hotel Zenit Budapest Palace as a highlight of their stay, providing a hearty and satisfying start to the day.
Dinner
The evening restaurant service stands out with many noting excellent dining experiences and pleasant ambiance. The bar also received positive remarks for contributing to the enjoyable dining atmosphere.
However, some reviews did note issues with staff motivation and service efficiency, particularly mentioning a lack of creativity in solving guest concerns. There was a specific instance of discomfort due to noise from a late-night party, but the hotel addressed it by offering to move the guests and providing a discount for the inconvenience.
The breakfast did not receive as favorable mentions compared to dinner, indicating room for improvement. Despite minor drawbacks, including an isolated incident of insufficiently dressed tables during a Christmas dinner and some service inconsistencies, the overall consensus highlights the hotel’s restaurant as a key attraction for guests, emphasizing good food and a lovely dining environment.
Rooms
However, the experiences are not uniformly positive. Some guests have noted rooms being smaller than expected with photographs on the website occasionally not matching the actual size. Issues with heating and cooling were also mentioned, as rooms could be too warm or too cold and drafty windows contributed to temperature concerns. Noise from outside and cleaning activities was another point of criticism for a few visitors.
The cleanliness of the rooms generally receives high marks, contributing to an overall satisfactory stay despite some comments about outdated bathroom fixtures and occasional maintenance issues. For families, the hotel provides spacious connecting rooms, adding convenience and comfort.
In summary, while there are occasional drawbacks such as room size discrepancies and temperature control issues, Hotel Zenit Budapest Palace is often praised for its spacious, clean and comfortable rooms, making it a pleasant choice for travelers looking for a comfortable stay in a superb location near the Danube River.
Beds
However, several guests find the mattresses to be quite hard and uncomfortable, leading to less-than-ideal sleep. Some reviews highlight narrow or small beds and issues such as squeaky frames and hard pillows, which can detract from the comfort. Despite these issues, some reviews indicate that mattress toppers were available upon request and that the staff was willing to replace subpar mattresses if needed.
Overall, while many find the beds at Hotel Zenit Budapest Palace offer a good night's sleep, others feel that certain aspects, such as mattress firmness and bed sizes, could use improvement to meet varied comfort preferences.
Cleanliness
However, some reviewers noted occasional lapses in cleaning standards. Instances of superficial cleaning, particularly in bathrooms and under beds, have been mentioned with some guests finding remnants from previous occupants. Specific issues such as dirty curtains, stained carpets and odors in hallways were also cited.
Overall, despite a few areas needing improvement, the overall sentiment favors the hotel’s commitment to cleanliness, making it a comfortable and pleasant stay for most visitors.
Staff
In addition, many guests appreciate the multilingual capabilities of the staff with several mentioning specific employees like Pablo, Sandra and Nitsa for their exceptional service. However, a few reviews note occasional lapses, such as unfriendly or slow service, but these instances seem to be the exception rather than the rule. Overall, the hotel staff's dedication to creating a warm and hospitable environment is evident in the multitude of positive comments, making it a noteworthy aspect of staying at Hotel Zenit Budapest Palace.
Wi-Fi
However, there are some mixed opinions. While the Wi-Fi was often praised for its reliability and good connectivity, some guests experienced problems, particularly with weak signals or trouble connecting in certain areas, such as the third floor and the gym. In instances where the internet was not functioning well, the hotel's staff were quick to resolve any issues, ensuring guests continued to have a positive experience.
Overall, while there are isolated reports of temporary glitches or weaker Wi-Fi in some spots, the general consensus points to a dependable and high-quality internet service for most areas in the hotel.
Gym
However, several limitations were noted. The gym is located underground in the basement, which might not be ideal for everyone and has led to complaints about lack of phone reception and air conditioning. Furthermore, the size of the gym is a recurring point with many noting that it is small, though it seems to meet the basic needs for a workout.
Some reviews mention disruptions and relocations of the gym during their stay, which caused inconvenience for guests who were looking forward to using fitness facilities throughout their stay. Despite these issues, the well-equipped nature of the gym's offerings is consistently praised, making it a functional if imperfect option for fitness enthusiasts.
Parking
However, the cost of parking has been a point of contention for some guests. The fees range from 20 to 34 euros per day, which some found quite expensive. Unfortunately, the hotel does not offer free parking and this has led to some dissatisfaction, especially since some guests felt unprepared for the additional expense. Public parking and garage options, while available, could be more affordable with proper planning.
There were also mentions of the parking experience being somewhat confusing and difficult to navigate with one guest reporting a 30-minute drive to a lot only two blocks away. Another cautionary note was about potential fines for street parking without proper knowledge.
In summary, while the parking facilities at and around Hotel Zenit Budapest Palace are convenient and generally accessible, potential visitors should be prepared for the additional cost and possibly complicated navigation. The hotel excels in availability but falls short in offering cost-effective solutions or clear guidance on parking alternatives.
Family
Guests find the location of the hotel to be ideal for family visits with easy access to city attractions. The attentive and friendly staff contribute to a pleasant and relaxing stay, enhancing the overall experience for families. While some reviews pointed out issues with room size, the majority emphasize the suitability of the family rooms and the comfort they provide. Overall, Hotel Zenit Budapest Palace is a highly recommended option for families looking to explore Budapest while enjoying a comfortable home base.
4 Star
However, the reviews reveal a considerable disparity in guests' experiences regarding its four-star rating. While some feel it meets or even exceeds expectations for its category, others suggest it falls short when compared to four-star hotels in regions like France and Germany. Issues such as wobbly water taps, moldy showers and small room amenities like TVs and bathrooms detract from its overall appeal. The lack of expected four-star amenities like slippers and bathrobes, as well as occasionally tough bedding, adds to this discrepancy.
Breakfast also appears to be a contentious point with some guests finding it subpar for a four-star establishment, labeling it minimal and tasteless. The service quality, while generally noted as good, has also faced criticism for not consistently meeting four-star standards.
In summary, Hotel Zenit Budapest Palace offers a mixed bag: it is well-located and provides a reasonable value proposition, yet inconsistencies in facilities and services suggest it may be more accurately described as a three-star experience for some visitors.
Business
The on-site library is highlighted as a convenient space for meetings and work, adding a unique feature for those needing a quiet place to focus. Additionally, the hotel offers a cozy coffee corner ideal for hosting business meetings and the reception area is noted for its comfortable seating, making informal meetings easy and comfortable.
Internet connectivity at the hotel is adequate for remote work requirements. Overall, the property's facilities cater efficiently to the needs of business travelers, providing good value for a business-oriented stay.
Accessible
Historic
The aesthetic appeal of the hotel is undeniable with its historic decor and beautiful architectural style leaving a strong impression. The hotel interiors, including the spacious rooms, are well laid out, ensuring a comfortable stay. The on-site restaurant offers a delightful mix of traditional and international cuisine, complementing the overall historic atmosphere.
This historical building has been expertly refurbished, maintaining its classic charm while providing modern amenities. Guests have expressed a deep appreciation for the careful restoration efforts, highlighting its status as a historical hotel that beautifully mirrors the past yet meets present-day standards. Many travelers referenced their past stays and expressed intentions to return, attesting to the hotel's appeal and enduring charm.
Romantic
No, Hotel Zenit Budapest Palace doesn't have any pool.
No, a spa isn't available at Hotel Zenit Budapest Palace.
No, Hotel Zenit Budapest Palace doesn't allow dogs.
Yes, parking facilities are available at Hotel Zenit Budapest Palace.
Yes, Hotel Zenit Budapest Palace has a gym.
Location Show Map
More Options
