Extended Stay America Suites - Los Angeles - Burbank Airport
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Summary of reviewsExtended Stay America Suites - Los Angeles - Burbank Airport is praised for its prime location, offering guests convenient access to Burbank Airport, major roadways, and various shopping and dining options. Its proximity to attractions like Universal Studios and a safe environment with ample parking enhance its appeal for both business and leisure travelers. The staff frequently receives accolades for their friendliness and professionalism, contributing significantly to positive guest experiences. Notably, individuals like Afton and Tangela are highlighted for their exceptional service.
The rooms, offering kitchenettes with full-size fridges, are appreciated for their spaciousness and quiet atmosphere, ideal for longer stays. However, there are mixed reviews regarding cleanliness and maintenance, with some guests reporting outdated furnishings, inconsistent cleaning, and maintenance issues. While the beds receive mixed reviews, some guests find them comfortable enough for a practical stay.
Although breakfast offerings are minimal, featuring just coffee and snacks, the presence of kitchenettes allows guests to prepare their own meals. The hotel is also pet-friendly, offering a welcoming environment for travelers with pets and providing designated pet areas.
Overall, while the Extended Stay America Suites offers basic accommodations with several positive features, such as its convenient location and staff service, potential guests may need to consider the recurrent concerns about cleanliness and maintenance during their stay.
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The rooms, offering kitchenettes with full-size fridges, are appreciated for their spaciousness and quiet atmosphere, ideal for longer stays. However, there are mixed reviews regarding cleanliness and maintenance, with some guests reporting outdated furnishings, inconsistent cleaning, and maintenance issues. While the beds receive mixed reviews, some guests find them comfortable enough for a practical stay.
Although breakfast offerings are minimal, featuring just coffee and snacks, the presence of kitchenettes allows guests to prepare their own meals. The hotel is also pet-friendly, offering a welcoming environment for travelers with pets and providing designated pet areas.
Overall, while the Extended Stay America Suites offers basic accommodations with several positive features, such as its convenient location and staff service, potential guests may need to consider the recurrent concerns about cleanliness and maintenance during their stay.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Located in a prime spot, the Extended Stay America Suites - Los Angeles - Burbank Airport offers travelers the advantage of being conveniently close to Burbank Airport. The hotel’s location receives much praise for providing easy access to major roadways, making transport effortless whether you're catching a flight or exploring the vibrant city. Guests appreciate its proximity to a large shopping center, complete with a plethora of dining options, retail stores, and conveniences like grocery shops, Walmart, and Target, all within a short walking distance. The area is described as safe with plenty of parking available, which adds to the overall convenience for visitors. Additionally, the notable nearby attractions such as Universal Studios and easy freeway access further enhance the hotel’s appeal for both leisure and business travelers. While some guests have varied experiences, the location remains a consistent highlight for those staying at the hotel.
Located conveniently near the Los Angeles - Burbank Airport, the Extended Stay America Suites offers more in terms of location than it does with its breakfast offerings. Many guests have pointed out that the advertised breakfast is somewhat minimal, often just snacks rather than a full meal. The primary options available seem to be coffee alongside muffins or granola bars, which some guests felt did not make for a substantial breakfast. Unfortunately, hot items or more traditional breakfast staples like fruit and protein are absent, leaving some guests disappointed in what is provided. Additionally, it seems there are occasional shortages in the advertised breakfast offerings, making it inconsistent at times. Despite these shortcomings, the proximity to attractions remains a strong point for travelers prioritizing location over the breakfast experience.
The rooms at Extended Stay America Suites - Los Angeles - Burbank Airport generally offer a comfortable and spacious environment, equipped with convenient amenities such as kitchenettes featuring full-size fridges, sinks, and hot plates. Guests appreciate the quiet atmosphere and the ability to cater to longer stays due to the presence of a fully functional kitchen. Some guests found the beds and space to be comfortable, noting that the room size was decent and usable for short stays.
However, many reviews highlight areas needing attention, such as the hotel's outdated appearance, with worn furnishings and finishes. Cleanliness seems to be inconsistent, with reports ranging from rooms being very clean to others noted as being filthy, featuring moldy smells and sightings of cockroaches. Maintenance issues, such as broken recliners and malfunctioning AC units, were also mentioned. Towels and bed linens sometimes lacked proper upkeep, and there were instances of stained mattresses and sheets.
Despite these issues, the rooms serve their purpose for those seeking a practical place to stay. The hotel's breakfast offerings are minimal, with just coffee and bars available, making the kitchenettes a valued feature for self-prepared meals. While some found the beds comfortable, others felt the advertised quality did not match their experience. Overall, Extended Stay America Suites provides basic accommodations with promising features, but some may find the need for more thorough maintenance and consistent cleanliness during their stay.
The reviews for the beds at Extended Stay America Suites - Los Angeles - Burbank Airport reflect a varied guest experience. While some visitors found the beds comfortable and described them as comfortable enough or comfy, others highlighted a range of issues. Common complaints included beds being very uncomfortable, hard, or noisy, with some noting that the mattresses felt lumpy or like sleeping on the ground. A few guests mentioned that the beds were smaller than expected, with some confusion about the size of beds advertised. Cleanliness issues were also a concern, with reports of stains and even instances where guests encountered bed bugs. Despite these negatives, a few guests did report satisfaction with their bed experience.
Extended Stay America Suites - Los Angeles - Burbank Airport receives mixed reviews when it comes to cleanliness. A number of guests praise the property for its clean and comfortable rooms, with some emphasizing that the surfaces and bedding meet satisfactory standards. Several visitors also commend the excellent location and the sense of safety they feel during their stay, noting that the experience is made even more pleasant by the helpfulness of the staff. However, the hotel does face significant criticism as well. Some guests report issues with the overall maintenance, describing carpets as dirty and sticky, bathrooms and kitchenettes as neglected, and encountering bugs like cockroaches. There are mentions of unpleasant odors in the hallways as well as issues with damp carpets. Some reviews also highlight the need for an upgrade and point out discrepancies between the online photos and the actual condition of the property. Therefore, while there are positive remarks, potential travelers may want to weigh these against the recurrent concerns about upkeep and cleanliness.
The staff at Extended Stay America Suites - Los Angeles - Burbank Airport receives a blend of opinions, with a predominance of positive remarks from guests. Many visitors described the team as friendly, helpful, and accommodating. Several front desk employees were notably commended, including Afton, who stood out for her politeness and professionalism, and Tangela, praised for brightening guests' experiences with her assistance. Guests frequently highlighted the welcoming atmosphere and the excellent customer service they received, making their stays enjoyable. Individuals like Michael and Nam were specifically noted for their helpfulness, and multiple guests mentioned the staff's efforts to fulfill requests and ensure comfort.
However, reviews did note inconsistencies in service, with a minority of guests encountering issues such as unavailability of essential items like towels and bed linens, especially during off-hours. Receptionists Silvia and Joe received negative feedback from some guests regarding their demeanor and service. Despite these occasional lapses, the overall impression of the staff is that they contribute significantly to a positive experience with their friendliness and dedication to guest satisfaction.
Extended Stay America Suites - Los Angeles - Burbank Airport offers a straightforward parking experience for guests. A highlight is the availability of free parking, which many guests appreciate, providing a hassle-free start to their stay. The parking areas are often described as ample and convenient, ensuring that travelers find it easy to park their vehicles upon arrival. Situated near various dining and shopping opportunities, the hotel's parking supports an overall convenient location for visitors. While there are occasional concerns about specific spots being misused, the presence of security personnel frequently patrolling the area contributes to a sense of safety. Overall, the parking facilities at this property are generally satisfactory for guests seeking ease and accessibility.
The Extended Stay America Suites - Los Angeles - Burbank Airport offers a welcoming environment for travelers with pets. This very pet-friendly hotel accepts pets, making it easy for guests to bring along their furry companions. Designated dog areas around the property are well maintained, ensuring a pleasant experience for pets and their owners alike. The cost of $25 per night per dog is considered reasonable by many guests, and the hotel does not charge extra for service dogs, although it's recommended to confirm this detail at check-in.
Despite its pet-friendly stance, the hotel has areas that could benefit from improvements. Guests noted issues such as stained hallways and floors, as well as a strong smell of dog urine in some places. However, for those keen on traveling with pets, the convenient location and overall satisfactory stay make it a viable option. The top floors, which often do not have animals, could be a suitable choice for those preferring a less pet-centric environment. Overall, the hotel balances its pet-friendly amenities with essential comfort, making it a popular choice among pet owners.
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Location
Breakfast
Rooms
However, many reviews highlight areas needing attention, such as the hotel's outdated appearance, with worn furnishings and finishes. Cleanliness seems to be inconsistent, with reports ranging from rooms being very clean to others noted as being filthy, featuring moldy smells and sightings of cockroaches. Maintenance issues, such as broken recliners and malfunctioning AC units, were also mentioned. Towels and bed linens sometimes lacked proper upkeep, and there were instances of stained mattresses and sheets.
Despite these issues, the rooms serve their purpose for those seeking a practical place to stay. The hotel's breakfast offerings are minimal, with just coffee and bars available, making the kitchenettes a valued feature for self-prepared meals. While some found the beds comfortable, others felt the advertised quality did not match their experience. Overall, Extended Stay America Suites provides basic accommodations with promising features, but some may find the need for more thorough maintenance and consistent cleanliness during their stay.
Beds
Cleanliness
Staff
However, reviews did note inconsistencies in service, with a minority of guests encountering issues such as unavailability of essential items like towels and bed linens, especially during off-hours. Receptionists Silvia and Joe received negative feedback from some guests regarding their demeanor and service. Despite these occasional lapses, the overall impression of the staff is that they contribute significantly to a positive experience with their friendliness and dedication to guest satisfaction.
Parking
Dog Friendly
Despite its pet-friendly stance, the hotel has areas that could benefit from improvements. Guests noted issues such as stained hallways and floors, as well as a strong smell of dog urine in some places. However, for those keen on traveling with pets, the convenient location and overall satisfactory stay make it a viable option. The top floors, which often do not have animals, could be a suitable choice for those preferring a less pet-centric environment. Overall, the hotel balances its pet-friendly amenities with essential comfort, making it a popular choice among pet owners.
No, Extended Stay America Suites - Los Angeles - Burbank Airport doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Los Angeles - Burbank Airport.
Yes, Extended Stay America Suites - Los Angeles - Burbank Airport welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Los Angeles - Burbank Airport.
No, Extended Stay America Suites - Los Angeles - Burbank Airport doesn't have a gym.
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