Extended Stay America Suites - Chicago - Burr Ridge
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Summary of reviewsExtended Stay America Suites in Burr Ridge, Chicago, offers a welcoming and convenient accommodation option for travelers looking for tranquility away from the city’s hustle. Situated off the Stevenson Expressway, the location is ideal for easy access to highways and proximity to the airport, making it favorable for both event visitors and tourists. The pet-friendly environment and peaceful surroundings enhance the appeal, along with reasonable pricing making it a budget-friendly choice.
While the breakfast offerings are basic, consisting mainly of coffee, muffins, granola bars, and instant oatmeal, guests appreciate the variety provided. However, there are suggestions for improvement in adding more diverse options such as pastries and bagels, and enhancing presentation and accessibility.
Rooms are consistently praised for cleanliness and being well-stocked with essentials, catering to guests who value convenience. However, reviews note ongoing renovations and outdated decor that may not match online photos, indicating a need for updates. Some guests reported issues like unpleasant odors, discomfort with beds and pillows, and diminished ambiance due to room size and darkness. Despite these issues, the sentiment remains generally positive regarding the cleanliness and essential amenities provided.
The staff receives high marks for their friendliness and professionalism, significantly contributing to the overall pleasant experience of guests. Front desk personnel, particularly Francesca, are lauded for their courteous and proficient service. Though isolated incidents of unprofessional behavior have been mentioned, the prevalent view is one of hospitable and accommodating staff members.
Overall, Extended Stay America Suites in Burr Ridge, Chicago, provides a reliable and restful stay, mainly appreciated for its prime location, accommodating staff, and cleanliness, with room for improvement in areas such as breakfast offerings and room updates.
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While the breakfast offerings are basic, consisting mainly of coffee, muffins, granola bars, and instant oatmeal, guests appreciate the variety provided. However, there are suggestions for improvement in adding more diverse options such as pastries and bagels, and enhancing presentation and accessibility.
Rooms are consistently praised for cleanliness and being well-stocked with essentials, catering to guests who value convenience. However, reviews note ongoing renovations and outdated decor that may not match online photos, indicating a need for updates. Some guests reported issues like unpleasant odors, discomfort with beds and pillows, and diminished ambiance due to room size and darkness. Despite these issues, the sentiment remains generally positive regarding the cleanliness and essential amenities provided.
The staff receives high marks for their friendliness and professionalism, significantly contributing to the overall pleasant experience of guests. Front desk personnel, particularly Francesca, are lauded for their courteous and proficient service. Though isolated incidents of unprofessional behavior have been mentioned, the prevalent view is one of hospitable and accommodating staff members.
Overall, Extended Stay America Suites in Burr Ridge, Chicago, provides a reliable and restful stay, mainly appreciated for its prime location, accommodating staff, and cleanliness, with room for improvement in areas such as breakfast offerings and room updates.
Hotel near Ski Resorts
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Nestled in a tranquil area away from the bustle of the city, Extended Stay America Suites in Burr Ridge, Chicago, boasts a prime location that guests find exceptionally convenient. Situated right off the Stevenson Expressway, it offers easy access to the highway, making it an ideal choice for travelers flying in, as it’s not far from the airport. The hotel is in a very safe and pet-friendly environment, perfect for those traveling with furry companions. Whether visiting for a specific event or just enjoying the local sights, guests appreciate the peacefulness and convenience this location provides. The quiet surroundings contribute to a restful stay, complemented by the hotel's reasonable pricing, further enhancing its appeal as an accessible and budget-friendly choice.
The breakfast experience at Extended Stay America Suites in Chicago - Burr Ridge appears to have room for improvement based on guest feedback. The offerings are basic and primarily consist of coffee, muffins, granola bars, and instant oatmeal, representing a simple continental style. While some appreciated the variety, others felt it was more akin to snacks than a full breakfast. Suggestions for enhancement included adding more diverse options like pastries and bagels. Presentation and accessibility were also noted, with instances of items being less visible or available. Overall, guests expressed a desire for a more comprehensive and satisfying breakfast to align better with expectations.
At Extended Stay America Suites in Burr Ridge, the guest reviews reveal a mix of experiences, primarily highlighting the cleanliness of the rooms. Several guests appreciated that their rooms were consistently clean and well-stocked with essentials, which is a major plus for travelers seeking convenience and efficiency. However, the hotel is undergoing renovations in certain rooms, which could lead to a disparity between expectations set by online photos and the current state of some accommodations.
The overall state of the rooms suggests they are in need of updates, being described as older and somewhat outmoded. Guests noted issues like an unpleasant odor and areas of breakage, which, paired with missing trim work and haphazard repairs in the kitchen, indicates maintenance could be improved. The comfort level leans on the lower side, with remarks about the beds being uncomfortable and the pillows insufficient. Moreover, the ambiance is affected by the size and darkness of rooms, which some visitors found diminished their stay experience.
Despite some negatives, the general sentiment points towards clean accommodations with essential amenities, though potential guests might want to align their expectations, especially considering ongoing updates.
Extended Stay America Suites - Chicago - Burr Ridge presents a welcoming accommodation option, albeit with some areas noted for improvement. Reviews highlight a reliable cleanliness service that ensures essential cleaning tasks are addressed. Rooms are recognized for having a generally good smell, suggesting that basic maintenance provides a pleasant environment for guests. However, it is evident that the hotel could benefit from updates, particularly with regard to the dated decor and furnishings. Attention to detail in cleaning, such as behind doors, could enhance the guest experience further. While facilities maintain satisfactory levels of cleanliness, there is room for improvement in updating the spaces and addressing specific areas like flooring and bathrooms to match guest expectations.
The staff at Extended Stay America Suites - Chicago - Burr Ridge is consistently praised for their friendliness and professionalism. Many guests have noted their positive experiences with the accommodating and helpful team, particularly at the front desk. One staff member, Francesca, has been highlighted for her courteous and proficient service, leaving a lasting impression on visitors. Despite these numerous commendations, a few reviews indicate isolated incidents of unprofessional behavior, including references to racism. Nevertheless, the majority of feedback emphasizes the hospitable and supportive nature of the staff, contributing to an overall pleasant stay.
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Breakfast
Rooms
The overall state of the rooms suggests they are in need of updates, being described as older and somewhat outmoded. Guests noted issues like an unpleasant odor and areas of breakage, which, paired with missing trim work and haphazard repairs in the kitchen, indicates maintenance could be improved. The comfort level leans on the lower side, with remarks about the beds being uncomfortable and the pillows insufficient. Moreover, the ambiance is affected by the size and darkness of rooms, which some visitors found diminished their stay experience.
Despite some negatives, the general sentiment points towards clean accommodations with essential amenities, though potential guests might want to align their expectations, especially considering ongoing updates.
Cleanliness
Staff
No, Extended Stay America Suites - Chicago - Burr Ridge doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Chicago - Burr Ridge.
Yes, Extended Stay America Suites - Chicago - Burr Ridge welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Chicago - Burr Ridge.
No, Extended Stay America Suites - Chicago - Burr Ridge doesn't have a gym.
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Hotel in Burr Ridge
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From $128
