Hampton Inn Buffalo - Amherst receives consistently positive feedback for its strategic location, exceptional service, and comfortable accommodations. Positioned in the heart of Amherst, the hotel offers convenient access to Niagara Falls, the University at Buffalo, and numerous shopping and dining venues. This prime location, coupled with a peaceful surrounding, makes it an appealing choice for both business and leisure travelers.
The hotel's well-maintained facilities are frequently highlighted, with guest rooms noted for their cleanliness, modern decor, and spaciousness. The beds are especially praised, with many guests describing them as exceptionally comfortable, contributing to restful nights. The accommodation is further enhanced by practical amenities like refrigerators and microwaves, ensuring guest convenience.
Breakfast at Hampton Inn Buffalo - Amherst is a standout feature, offering a variety of delicious options that cater to diverse tastes. Guests appreciate the clean, spacious breakfast area and commend the staff for their efficient service. While a few suggest a broader range of breakfast meats, the overall offering is considered superior to typical American hotel breakfasts.
The staff at Hampton Inn Buffalo - Amherst are frequently lauded for their friendliness, professionalism, and willingness to assist with guest needs. Their helpfulness and warm demeanor significantly enhance the guest experience, creating an inviting atmosphere throughout the hotel.
Additional amenities such as the pet-friendly policy, ample parking, a robust gym, and a well-maintained pool add to the hotel's appeal. Families enjoy the welcoming environment, spacious rooms, and family-friendly features like walking trails and a child-friendly pool area.
Overall, Hampton Inn Buffalo - Amherst stands out as a top choice for travelers, offering superior service and a comfortable, convenient stay despite being rated as a 2-star facility. Its commitment to cleanliness, guest satisfaction, and family-friendly policies ensure a pleasant visit for anyone exploring the Amherst area.
The Ramada by Wyndham Niagara Falls/Fallsview is widely praised for its prime location, which provides convenient access to major attractions like the Skylon Tower, Fallsview Casino and Clifton Hill. Guests appreciate being close to the main strip and the falls while still enjoying a peaceful environment. The presence of an IHOP in the lobby and a bus station right outside enhances convenience for visitors.
The breakfast experience receives mixed feedback with the food quality generally praised but prices considered high and the lack of complimentary breakfast noted. Guests find the dining options inconvenient due to the absence of an in-house restaurant service for dinner, although numerous nearby dining alternatives are appreciated.
The rooms are spacious and clean with many guests highlighting comfortable beds and friendly staff. However, the outdated decor, maintenance issues and lack of basic amenities such as refrigerators and microwaves are common complaints. Cleanliness varies with some areas receiving high marks while others suffer from neglected cleaning standards.
The staff receives mixed reviews with many guests noting friendly and helpful service, particularly from specific individuals like Missy and Bret. Yet, there are instances of unprofessional behavior and unresolved complaints that detract from the overall experience.
Wi-Fi connectivity is a consistent issue with unreliable and slow internet service reported by many guests. The pool garners both praise for its size and condition and criticism for cleanliness and temperature problems. The parking situation is generally ample but marred by additional charges that many guests feel should be included in the room rate.
The hotel is family-friendly, offering amenities like an arcade that appeal to younger guests. However, noise levels can be a concern for families and room sizes may not be adequate for larger groups. Beds receive mixed reviews with some guests finding them comfortable while others note issues with age and cleanliness.
Despite its strong points, the hotel often feels more like a two-star establishment due to the noted issues, prompting a need for improvements in cleanliness, maintenance and overall hospitality to better meet guest expectations.
Holiday Inn Express Niagara-On-The-Lake by IHG, is widely lauded for its strategic location, exceptional cleanliness, comfortable accommodations and effective customer service. Positioned just a short drive from Niagara Falls and the Clifton Hill area, the hotel's central location offers easy access to various nearby attractions, major highways, outlet malls and wineries, making it a perfect hub for exploring the Niagara region.
Guests consistently praise the hotel’s rooms for their cleanliness, spaciousness and modern design. The accommodations are described as immaculate and well-laid out with large, bright interiors and comfortable beds, making for a very comfortable stay. Despite minor issues with noisy air conditioners and occasional ventilation concerns, the rooms stand out for their fresh, updated feel and the high standard of cleanliness maintained.
Reviews of the breakfast experience are generally positive with guests highlighting the good quality and variety of options, including healthy and gluten-free choices. Although the breakfast area can become crowded during peak times, resulting in long lines and limited seating, the overall feedback indicates that the breakfast is a satisfactory start to the day.
The hotel’s staff consistently receive high marks for their friendliness, attentiveness and professionalism. Guests emphasize the exceptional customer service provided with staff members often mentioned by name for their courteous and accommodating demeanor. This high level of service greatly enhances the overall guest experience, contributing to a more enjoyable and memorable stay.
The hotel also caters well to families and pet owners. Families appreciate the functional and comfortable environment with amenities such as the indoor swimming pool adding to the appeal. The hotel's pet-friendly policy is highly regarded with guests praising the welcoming attitude towards dogs and the presence of pet-friendly room locations.
Guests find the on-site parking convenient and secure with ample, well-lit spaces and the added benefit of free parking. The availability of charging stations for electric vehicles enhances the hotel’s modern amenities.
While the indoor pool receives mixed reviews, many guests still find it a pleasant place for relaxation and exercise. Some minor maintenance issues are noted, but overall, it meets the needs of most visitors.
In summary, the Holiday Inn Express Niagara-On-The-Lake is celebrated for its excellent location, clean and modern accommodations, comfortable beds, attentive staff and family and pet-friendly atmosphere, making it a reliable and enjoyable choice for travelers visiting the Niagara region.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-5 out of 5 hotels in and around Burt