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Summary of reviewsThe Holiday Inn Express - Istanbul - Atakoy Metro by IHG is celebrated for its strategic location in the Ataköy area, providing excellent access to public transportation. Situated near metro and bus stations, it caters seamlessly to both leisure and business travelers, offering easy navigation to the city center and the new airport. Guests appreciate the convenient proximity to shopping centers, restaurants, cafes, and sites like the Memorial Hospital and expo center. Despite some parking challenges, the location is considered ideal for both sightseeing and practical needs.
While the breakfast receives mixed reviews, it generally provides a satisfactory start to the day with typical Turkish options, although some guests call for a more varied selection. The room experience is positive overall, with guests highlighting the cleanliness and quiet environment despite the bustling surroundings. Rooms are noted for their efficient but small design, better suited for solo travelers or couples rather than families. The cleanliness standards are high, and the staff, particularly members such as Mr. Orkun and Mr. Tan, receive accolades for their attentive service, though minor lapses in bedding maintenance are occasionally mentioned.
The hotel staff stands out as a major highlight, often described as polite, friendly, and professional, contributing significantly to a pleasant stay. Key figures like manager Şahin Bey are praised for their problem-solving skills, providing guests with a welcoming experience. The staff's commitment to Covid guidelines adds a layer of safety and reassurance for guests.
Parking offerings are somewhat limited, with only a few private spaces available, but guests appreciate the security of free, monitored parking. Beds receive varied feedback, generally noted for comfort but with some discrepancies in firmness perceptions, affecting sleep consistency.
Overall, Holiday Inn Express - Istanbul - Atakoy Metro by IHG provides a comfortable, clean, and strategically located stay, complemented by excellent staff service, despite minor areas for improvement in breakfast variety, bedding maintenance, and parking accommodations. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Standard Double Room with Free BreakfastModernly decorated, this room features a 40" full HD TV, USB charging facilities, iron and ironing facilities, tea and coffee making facilities.
Standard Twin Room - Free Breakfast Modernly decorated, this room features a 40" full HD TV, USB charging facilities, iron and ironing facilities, tea and coffee making facilities.
Standard Double Room - SmokingModernly decorated, this room features a 40" full HD TV, USB charging facilities, iron and ironing facilities, tea and coffee making facilities.
Standard Twin Room with Free Breakfast - SmokingModernly decorated, this room features a 40" full HD TV, USB charging facilities, iron and ironing facilities, tea and coffee making facilities.
Standard Room with Free BreakfastModernly decorated, this room features a 40" full HD TV, USB charging facilities, iron and ironing facilities, tea and coffee making facilities.
Standard Twin Room with Sofa Bed and Free BreakfastModernly decorated, this room features a 40" full HD TV, USB charging facilities, iron and ironing facilities, tea and coffee making facilities.
Standard Double Room with Free Breakfast - AccessibleModernly decorated, this room features a 40" full HD TV, USB charging facilities, iron and ironing facilities, tea and coffee making facilities.
Guest Reviews
8.2
Very Good
Location
The Holiday Inn Express in Istanbul's Ataköy area boasts an excellent location that caters to both leisure and business travelers. Situated very close to metro and metrobus stations, it offers unparalleled access to public transportation, making it easy to navigate the city. The hotel's proximity to Atakoy Shirinevler Metro Station and various bus stops ensures that everything from the bustling city center to the new airport is easily reachable. Guests appreciate the convenience of nearby shopping centers, markets, and a vibrant selection of restaurants and cafes, making it a lively area to stay in. Additionally, it's only a short walk to the Memorial Hospital and just two metro stops from the expo center, which is ideal for those attending exhibitions or business meetings. While some mention parking can be a challenge on the hotel’s street, the overall consensus is that the location is strategically perfect for both sightseeing and practical needs.
Breakfast
The breakfast experience at the Holiday Inn Express - Istanbul - Atakoy Metro by IHG receives mixed reactions from guests. It generally offers a basic yet satisfactory start to the day, with some guests appreciating its typical Turkish style and finding it nutritious and sufficient. However, the offerings tend to be quite limited and repetitive, lacking variety, which some guests find unsatisfactory. While the breakfast is reasonable considering the accommodation cost, others feel it could benefit from an expanded selection, especially with more options for hot foods and vegan or vegetarian dishes. The quality of the coffee is noted as an area needing improvement. Overall, the breakfast meets basic expectations typical of business hotels, providing essential items like salads, cheese, and cold cuts but could greatly enhance the experience with a more diversified menu.
Rooms
Located conveniently close to transport links, Holiday Inn Express Istanbul Atakoy Metro provides clean and comfortable accommodation, ideal for travelers seeking accessibility and convenience. Despite being situated on a bustling street, the rooms offer a remarkably quiet environment, ensuring a restful stay. Guests consistently commend the hotel for maintaining high standards of room hygiene, with rooms described as clean and cozy, offering both smoking and non-smoking options.
While the rooms are notably small, they are efficiently designed, making them suitable for solo travelers or couples. The dimensions and layout contribute to a sense of comfort, although they might feel cramped for families with children. Additionally, some rooms feature windows with limited views, overlooking walls, which should be considered when booking.
The staff receives praise for their courteous and helpful demeanor, contributing positively to the overall experience. Nonetheless, guests noted areas for improvement, such as occasional issues with bedding maintenance during extended stays. Although the room photos might be misleading to some in terms of size, guests agree on the cleanliness and modernity of the facilities, emphasizing the practicality and ease of access to public transportation.
Beds
At the Holiday Inn Express - Istanbul - Atakoy Metro by IHG, the beds receive a mix of feedback from guests. Many reviews highlight the comfort of the beds, with mentions of both comfortable and firm options available, which seems to contribute positively to a restful night's sleep. Guests often appreciate the comfortable pillows provided, aligning with the overall good price-performance ratio of the hotel. However, there are some criticisms as well; some guests have described the beds as too soft, and a few have found the pillows to be uncomfortably firm, likening them to bricks. Additionally, there are occasional mentions of issues with housekeeping services, such as unchanged bedding during longer stays and a torn bedsheet. While many find the beds adequate for their needs, these mixed reviews suggest variability in the sleep experience at this location.
Cleanliness
The Holiday Inn Express in Istanbul Atakoy Metro by IHG consistently impresses guests with its high standard of cleanliness. Repeatedly described as very clean, cozy, and quiet, the hotel provides a welcoming and immaculate environment for visitors. Guests note the diligence and efficiency of the cleaning crew, who ensure that rooms are cleaned daily, leaving them tidy and spotless. The hotel, described as both new and very clean, is complemented by an attentive and friendly staff, with particular praise for members such as Mr. Orkun and Mr. Tan, who contribute to a warm and helpful reception experience. While there are occasional mentions of isolated cleaning oversights, such as stains from a previous stay or improperly laundered blankets, these instances appear to be the exception rather than the norm. Overall, the Holiday Inn Express maintains an excellent standard of cleanliness and organization, offering a calm, comfortable stay for its guests.
Staff
Guests of the Holiday Inn Express - Istanbul - Atakoy Metro consistently highlight the hotel's staff as a standout feature of their stay. The team is frequently described as polite, friendly, and exceptionally helpful, providing attentive service that contributes to a pleasant experience. Many visitors appreciate the staff's proficiency in English, which facilitates easy communication and arrangements, such as taxi services. Particular commendation is given to the manager, Şahin Bey, who is praised for his ability to resolve issues and offer assistance effectively. Despite some mentions of staff occasionally lacking in warmth, overall, the personnel are regarded as smiling, caring, and professional, reliably making guests feel welcome and at home. The staff’s commitment to following Covid guidelines ensures that guests feel safe during their visit. The reception team receives numerous accolades for their positive demeanor and supportiveness. People like Einas and the night shift receptionist are acknowledged for exemplary service, emphasizing the dedication of the staff to go above and beyond in their roles.
Parking
The Holiday Inn Express - Istanbul - Atakoy Metro by IHG offers some mixed experiences when it comes to parking. Guests will appreciate that parking is free and monitored 24/7, adding a layer of security for their vehicles. Despite having some guarded and semi-closed options, the overall parking situation seems less than ideal. The parking lot is often described as very tight and insufficient for the hotel's capacity, with only four private spaces available. While there is an underground guarded lot, it appears to be limited. Those planning to drive should be aware of the potential for parking difficulties and consider alternative arrangements.
No, Holiday Inn Express - Istanbul - Atakoy Metro by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express - Istanbul - Atakoy Metro by IHG.
No, Holiday Inn Express - Istanbul - Atakoy Metro by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express - Istanbul - Atakoy Metro by IHG.
No, Holiday Inn Express - Istanbul - Atakoy Metro by IHG doesn't have a gym.