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Summary of reviewsPousada Convento do Carmo is highly praised for its exceptional location in Cachoeira, offering guests easy access to numerous historical sites and attractions for an enriching cultural experience. Nestled close to the city center, the hotel strikes a balance between convenience and tranquility, providing a peaceful retreat away from the bustling crowds. The historic architecture of the building contributes significantly to its charm, adding to the appeal and ambiance of the stay.
The accommodations are spacious, with high ceilings and wooden floors that complement the airy feel. Guests often commend the comfortable beds, quality linens, and cleanliness, although some note that maintenance could be improved in certain areas, such as showers and windows. The breakfast experience is generally positive, featuring a variety of regional specialties and earning praise for friendly service, though some suggest enhancements in selection and organization could be beneficial.
Staff at Pousada Convento do Carmo are frequently recognized for their exceptional service, with many guests appreciating the warm and attentive nature of the team. The presence of standout employees like Mr. Adalberto makes a notable difference in guest interactions.
However, certain aspects of the hotel could benefit from improvements, particularly the Wi-Fi connectivity, which is often inconsistent and only reliable in communal areas. Maintenance issues also extend to the pool area, where inconsistent upkeep is observed, though the pool is generally appreciated for its design and relaxing atmosphere.
Despite these challenges, the historical beauty of the building, coupled with the comfort of the beds and the overall friendliness of the staff, ensures that guests enjoy their stay at Pousada Convento do Carmo. It remains a favored choice for those looking to immerse themselves in local culture while enjoying a restful escape. Show more
Read review summaries for all categories
Categories
Inn with Swimming Pool
Outdoor Pool
Inn with Parking
Inn with Outdoor Pool
Room Types
Superior Double RoomFeaturing a pool or street view, this larger air-conditioned room offers free Wi-Fi access and contains a TV, a minibar and a private bathroom.
Superior Triple RoomThis triple room is air-conditioned and has a private bathroom and soundproof walls. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Pousada Convento do Carmo is lauded for its exceptional location in Cachoeira, a prime destination for travelers seeking an engaging cultural experience. Nestled close to the city center, it offers easy access to a plethora of historical sites and attractions, such as the Historical Museum, making it ideal for exploring the rich heritage of the area. Guests praise its peaceful and quiet atmosphere, providing an adequate distance from bustling crowds, ensuring a serene retreat after a day of sightseeing.
The historic building adds to the charm, with its beautiful old architecture enhancing the overall ambiance and appeal of the accommodation. The accommodation also garners positive mentions concerning its comfortable bedding, welcoming service, and satisfying breakfast, making it a favorable choice among visitors. The mix of excellent location along with good cost-benefit and cozy environment positions Pousada Convento do Carmo as one of the best stays in Cachoeira for those looking to immerse themselves in the local culture while enjoying a restful escape.
Breakfast
Pousada Convento do Carmo offers a breakfast experience that generally satisfies with its variety and good quality. Guests often find the breakfast abundant, featuring regional specialties like typical cakes and a range of fruits, which appear to be a highlight. The service from the staff is frequently praised for its friendliness and attentiveness, with efforts made to accommodate early risers by starting breakfast earlier than the usual 7 AM.
The breakfast buffet is described as varied and well-prepared by many, providing options that meet nutritional needs and include typical local foods. However, some guests feel the selection could be more diverse, finding the offering limited or lacking in variety at times. There are comments about the physical setup, noting that the breakfast area and furniture might not be in perfect condition, and some organizational aspects like replenishing coffee and maintaining cleanliness could be improved.
Overall, while some guests have expressed minor disappointments regarding the options and organization, the positive sentiments about the breakfast at Pousada Convento do Carmo seem to outweigh the negatives, making it a satisfying start to the day in a locale rich with historical charm.
Rooms
Pousada Convento do Carmo offers an intriguing blend of historical charm and spacious accommodations. Guests frequently praise the size of the rooms, noting their remarkable spaciousness, high ceilings, and wooden floors that contribute to an airy and tranquil atmosphere. Beds are described as comfortable, with quality sheets and pillows adding to a restful sleep environment. While the character of the original architecture has been preserved, the condition of the room furnishings is noted to be well-maintained despite their age.
Cleanliness is highlighted positively, with some guests finding their rooms cozy and tidy. However, the need for maintenance is a recurring theme, as some rooms reportedly suffer from non-closing showers, outdated and not always clean bathrooms, and windows that can't be opened. These elements suggest that while the rooms hold a certain charm, there is room for improvement in terms of upkeep.
The historical beauty of the building itself stands out as a significant draw for visitors, providing a backdrop of elegance and cultural richness. The simplicity of the breakfast is mentioned, with guests appreciating its sufficiency but expressing a desire for more variety. Overall, the guest reviews paint a picture of a property rich in history and spatial advantages, albeit with some areas in need of attention.
Beds
The bed situation at Pousada Convento do Carmo offers a mix of experiences for guests. Many reviews highlight the comfort of the beds, praising the cozy atmosphere, very good mattresses, soft pillows, and impeccable bed linens. These positive aspects contribute to a restful night's sleep and enhance the overall guest experience. However, some guests mentioned issues such as old and worn beds and thin sheets that slip off during the night. Additionally, there are reports of a double bed that was essentially two twin beds pushed together, which may not suit everyone's preference. While these aspects indicate room for improvement, the overall ambiance and comfort of the beds tend to leave a positive impression.
Cleanliness
Pousada Convento do Carmo strikes visitors with its architectural beauty and charming gardens, making it an appealing destination for those who appreciate historical aesthetics. The elegant building is well-maintained, with pleasant accommodations and high-quality mattresses and bed linens that contribute to a comfortable stay. However, the overall cleanliness and maintenance of the facilities raise concerns. Guests have noted issues with dust due to ongoing renovations, and the rooms, corridors, and shared spaces seem to suffer from neglect. Problems such as dripping showers, ineffective air conditioning, and basic furniture further accentuate the need for improvements.
Although the cleanliness of the restrooms is commendable, general room cleaning and maintenance need substantial enhancement to meet guests' expectations. The kitchen and pool areas also require more proactive cleaning efforts. Inconsistent TV access and occasional water shortages in the bathrooms are other areas where service could be improved. Despite these challenges, the beauty of the architecture and the comfort of the beds provide some compensation for the shortcomings.
Staff
The Pousada Convento do Carmo is frequently praised for its exceptional service and attentive staff, providing guests with a welcoming and pleasant experience. Visitors appreciate the helpfulness and politeness of employees who are consistently described as friendly and attentive. The kitchen service stands out as particularly good, enhancing the overall guest experience. Many guests are charmed by the historical decor of the building, which adds a unique dimension to their stay. The inn's convenient location is another highlight, providing ease of access for travelers. While most interactions with the reception team are positive, there are occasional remarks suggesting room for improvement in terms of friendliness. A special mention goes to Mr. Adalberto, whose intelligence and kindness left a memorable impression on guests. Overall, the commitment of the accommodation team to go above and beyond to make stays enjoyable is a recurring theme in guest feedback.
Wi-Fi
The reviews of the Wi-Fi at Pousada Convento do Carmo indicate that guests frequently experienced connectivity issues. Many guests found that the Wi-Fi signal was particularly weak or non-existent in their rooms, with some noting that the internet only functioned well in the lobby area. These challenges were noted to particularly hinder those needing reliable access for online work. Additionally, difficulties were observed on specific floors, suggesting sporadic performance throughout the property. Overall, connectivity appears to be a consistent issue for guests staying at this hotel.
Pool
The pool at Pousada Convento do Carmo offers a tranquil setting that is mostly appreciated by guests for its cleanliness in the early morning, making it an inviting place to relax. Many visitors find the pool to be very nice, with a beautiful design and a pleasant area equipped with umbrellas. It's noted as a refreshing spot to enjoy sunny afternoons, adding to the serene ambiance of the location. However, there are concerns over inconsistent maintenance, with some guests noting that the pool water at times appeared murky, and others found the overall upkeep lacking. Despite these occasional issues, the pool is generally regarded as a good and lovely feature of the accommodation.
Yes, Pousada Convento do Carmo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Pousada Convento do Carmo.
No, Pousada Convento do Carmo doesn't allow dogs.
Yes, parking facilities are available at Pousada Convento do Carmo.