Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsSmartappart Caen Grusse is highly regarded for its exceptional location that offers easy access to the center of Caen. Guests can enjoy a short walk to the historic center, local attractions such as the castle and cathedral and nearby shops and restaurants. The property’s tranquil environment allows for a peaceful stay while still being conveniently close to the vibrant downtown. Ample parking facilities enhance accessibility for those arriving by car.
The accommodations are praised for their modern, spacious and functional design, providing a comfortable retreat for travelers. Commendations frequently highlight the cleanliness, contemporary amenities and simple check-in process facilitated by a unique code system. Apartments closely match their online photos with excellent in-room facilities including refrigerators, kettles and coffee makers. Guests appreciate the spacious, cozy and practical layout, often commenting on the pleasant smell, lovely views and outdoor spaces such as small terraces or front yards.
Smartappart Caen Grusse’s cleanliness is a standout feature with guests consistently praising the spotless condition, neat appearance and pleasant smells of the apartments. The well-maintained state and welcoming, secure environment contribute to a positive overall experience, despite occasional minor issues with some bathroom facilities.
Reviews regarding the staff are mixed. Many guests find the staff to be efficient, friendly and helpful, especially in terms of telephone communication. However, some guests express frustration with the lack of on-site staff and difficulties in making contact during check-in and check-out procedures.
The complimentary WiFi service received mixed reviews. While some guests appreciated its secure and free access with a fast connection, others experienced challenges with setup and signal strength. For those relying heavily on internet access, this could be a notable drawback.
Opinions on the beds are varied but generally positive. Guests often found the beds clean and functional, though comfort levels varied with some finding the beds a bit too firm or the pillows not to their preferred height. Inconsistencies in mattress quality were noted and while sofa beds were suitable for children or small adults, their comfort level was sometimes questioned. Nonetheless, many guests still reported finding the beds adequately comfortable for their stay.
In summary, Smartappart Caen Grusse stands out for its prime location, modern and well-maintained accommodations, excellent cleanliness and functional amenities, making it a reliable choice for visitors looking to explore Caen's rich history and culture. While some aspects like WiFi connectivity and staff availability present minor drawbacks, the overall guest experience remains highly positive. Show more
Read review summaries for all categories
Small Aparthotel
3-Star Aparthotel
Room Types
StudioThe well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The studio offers soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Superior StudioGuests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The studio provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
One-Bedroom ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides soundproof walls, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV. The unit offers 2 beds.
Studio - DuplexThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony, this apartment also offers soundproof walls, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Duplex ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment has soundproof walls, a tea and coffee maker, a flat-screen TV and a balcony. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Smartappart Caen Grusse boasts an exceptional location, placing guests just a short walk away from the center of Caen. The property is ideally suited for exploring the city with an easy 10-minute stroll to the historic center, local attractions like the castle and cathedral and the convenience of nearby public transport. Its proximity to various shops, restaurants and cultural sites makes it perfect for both short stays and extended visits.
The area around the hotel is noted for its tranquility despite being centrally located. Guests appreciate the peaceful environment while still having convenient access to the vibrant downtown area. Additionally, there are ample parking facilities nearby, enhancing the ease of access for those arriving by car.
The accommodations themselves are described as modern, spacious and functional, offering a comfortable retreat after a day of sightseeing. The cleanliness and contemporary amenities receive commendations, ensuring a pleasant stay. The simple check-in process, facilitated by a unique code system, adds an extra layer of convenience and independence for travelers.
Overall, Smartappart Caen Grusse's strategic positioning within Caen, combined with its quiet surroundings and well-maintained features, make it a highly recommended choice for visitors looking to explore the city's rich history and culture.
Rooms
The reviews for Smartappart Caen Grusse suggest that the apartments closely match their online photos, offering fast and effective communication. Guests frequently commend the apartments for being very clean, spacious and well-arranged. Excellent in-room facilities like refrigerators, kettles and coffee makers add to the sense of value for money. Many reviews highlight the ample space, describing the accommodations as cozy, comfortable and practical with a pleasant smell.
A small terrace or front yard adds to the charm, providing a peaceful and quiet retreat. Apartments have functional, well-equipped kitchens and offer essential amenities such as extra sheets, wardrobes and multiple pillows. Modern furnishings, large windows and bright spaces contribute to a positive overall experience, making them ideal for both short and extended stays. The duplex and studio setups are notably well-received, praised for their smart, functional layout.
Some minor drawbacks include small bathrooms and less-than-ideal sofa beds with some areas suffering from limited space or lack of ventilation. However, these issues seem to be outweighed by positive aspects like the pleasant and modern decor, good location near the city center and overall functionality of the accommodations.
The combination of spaciousness, cleanliness, peaceful ambiance and practical amenities positions Smartappart Caen Grusse as a comfortable and reliable choice for travelers.
Beds
At Smartappart Caen Grusse, guest opinions on the beds are mixed, but lean towards favorable. Many guests appreciated the comfortable bedding and noted that the beds themselves were clean and functional. While a number of reviewers described the beds as comfortable, others found them a bit hard or too firm for their liking. There appeared to be some inconsistency in the quality of the mattresses with some being described as sagging or degraded.
Several guests mentioned that the pillows were soft but not always to their preferred height or firmness. Opinions on the size of the beds varied; some found them spacious and comfy, while others thought they were too small or tight for comfortable sleep. The sofa bed was frequently noted as being suitable for children or small adults, though its comfort level was often questioned.
Despite these mixed reviews, the beddings were largely considered clean and functional and there were mentions of both good and very comfortable beds among the guest feedback. Overall, while improvements could be made to enhance the sleeping experience, many guests still found the accommodations adequately comfortable for their stay.
Cleanliness
Guest reviews of Smartappart Caen Grusse consistently highlight its exceptional cleanliness and well-maintained facilities. The accommodations are described as very clean, comfortable and equipped with all necessary amenities. Visitors appreciate the neat and tidy appearance of the apartments with many noting the spotless condition and pleasant smells. The location is praised for being central and convenient, adding to the overall positive experience.
Most guests found the apartments to be spacious, modern and functional with clean and comfortable bedding. The property itself is described as welcoming and secure, providing a safe environment for travelers. Reviews also mention well-equipped spaces, including lovely views and outdoor areas, contributing to the overall appeal.
However, a few guests pointed out areas that could use improvement, such as occasional issues with the cleanliness of the toilets and some outdated bathroom facilities. Despite these minor concerns, the general consensus remains highly favorable, emphasizing the impeccable cleanliness and overall well-maintained state of the accommodations.
Staff
Smartappart Caen Grusse receives mixed reviews regarding their staff. On the positive side, numerous guests highlight the efficiency, friendliness and helpfulness of the staff, describing them as courteous, cooperative and attentive to guests' needs. The staff is particularly praised for their telephone communication with several guests noting the quick and helpful responses they received over the phone. Guests also appreciated the owner’s kindness, allowing early check-in and responding effectively to lighting issues.
However, some guests express dissatisfaction with the lack of on-site staff, noting difficulties in making contact during check-in and check-out procedures. A few reviews mention the absence of responses to specific requests and inquiries and an inability to address maintenance issues such as changing a burnt bulb. While some guests reported a smooth and pleasant stay, others pointed out a need for better staff availability and clearer communication.
Wi-Fi
Travelers staying at 'Smartappart Caen Grusse' have shared mixed reviews regarding the hotel's WiFi service. Many guests appreciated that the WiFi is secure and freely accessible. Some guests even noted that the connection was fast once it was successfully established. However, several reports highlighted challenges, such as the complexity of setting up the password and occasional technical difficulties. Some guests experienced poor signal strength and speed, making the service almost unusable at times. Initial access often seemed problematic with some travelers struggling to find connection instructions or experiencing repeated bugs before achieving a stable connection. The overall sentiment suggests that while the hotel offers complimentary WiFi, potential connectivity issues and setup challenges may be a drawback for those who rely heavily on internet access during their stay.
No, Smartappart Caen Grusse doesn't have any pool.
No, a spa isn't available at Smartappart Caen Grusse.
No, Smartappart Caen Grusse doesn't allow dogs.
No, parking facilities aren't available at Smartappart Caen Grusse.