Cairo30.06122700,
31.22350500,
34b Yehia Ibrahim, Mohammed Mazhar, Zamalek, Cairo Governorate(Show on Map)
6.6
Rated
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Summary of reviewsThe New Star Zamalek Hotel is highly regarded for its prime location in the vibrant district of Zamalek, Cairo. Guests consistently commend its central position, which offers both tranquility and convenience. The hotel's proximity to tourist attractions, green spaces, shops, and restaurants enhances the overall experience, making it an excellent choice for both leisure and business travelers. This strategic location is complemented by a friendly and attentive staff, who contribute to a welcoming and enjoyable atmosphere.
The staff at New Star Zamalek Hotel receive abundant praise for their professionalism and friendliness. Guests frequently highlight individual team members for their exceptional service, emphasizing the staff's dedication to creating a hospitable environment. This customer-oriented approach significantly enriches the guest experience, leaving a positive impression on visitors.
Guests appreciate the spacious, clean, and comfortable rooms, often noting the generous size and the relaxation they offer. Cleanliness is a standout feature, with both the rooms and common areas maintained to a high standard. While some room furnishings might show signs of age, overall, the hotel's commitment to hygiene and well-kept premises is evident and appreciated.
The breakfast experience receives mixed reviews. While some guests find the convenience of in-room service and the availability of vegetarian options appealing, others point out a lack of variety and creativity. Despite differing opinions on the breakfast offerings, it appears to meet the expectations of many guests.
While there are positive remarks on the quality of some beds, there are also concerns about mattress comfort, with suggestions that improvements could enhance the sleeping experience.
In summary, the New Star Zamalek Hotel is celebrated for its outstanding location, exceptional staff, and clean, comfortable accommodations. With some minor areas for improvement, such as enhancing the breakfast variety and updating the bedding, the hotel remains a popular choice for travelers seeking a convenient and welcoming stay in Cairo. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
3-Star Hotel
Room Types
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a dining area, a safe deposit box as well as city views.
Family SuiteOffering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and slippers. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a private entrance, a dining area, a safe deposit box as well as city views.
Deluxe SuiteFeaturing a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a flat-screen TV with cable channels, a dining area, a safe deposit box, an electric kettle as well as city views. The unit offers 3 beds.
Guest Reviews
6.6
Rated
Location
The New Star Zamalek Hotel is nestled in the vibrant and charming district of Zamalek in Cairo, renowned for its prime location. Guests repeatedly commend the hotel for being ideally situated at the heart of Zamalek, providing a serene escape in a quiet area that is both convenient and secure, even at night. Its central position offers easy access to a variety of attractions, with shops, restaurants, and cafes just a short walk away. The district is celebrated for its green spaces and heritage buildings, promising a picturesque backdrop to your stay.
The hotel's surroundings make it a strategic choice for those eager to explore or conduct business, as it's located near key roads and both sides of the Nile. Guests appreciate being close to tourist spots, art galleries, and shopping streets buzzing with life. All these elements contribute to its excellent reputation, as the location enhances visitors' experience by making all essential services and leisure activities readily available. Friendly and attentive staff complement this superb setting, ensuring a welcoming atmosphere throughout.
Breakfast
The breakfast experience at New Star Zamalek Hotel offers a mix of opinions from guests, with a blend of positive and negative feedback. Many guests found the breakfast to be decent or very good, with options like vegetarian and vegan meals appreciated by some. The convenience of breakfast being served in the room was highlighted as a positive aspect, allowing easy access especially in a clean and spacious setting. Some guests had their requests fulfilled, adding to their satisfaction.
However, the breakfast appears to be lacking in variety and creativity, with several reviews pointing out its limited choice and repetitiveness. The absence of certain items like fruits, yogurt, or juice was noted, and some guests found the breakfast to be tasteless or bad. There were mentions of breakfasts being served in styrofoam containers, and the absence of a common dining area could detract from the overall experience. Despite these drawbacks, the provision of breakfast appears to be satisfactory for some, particularly during special times like Ramadan. Overall, New Star Zamalek Hotel seems to offer a basic breakfast that meets the needs of some guests, while others find room for improvement.
Rooms
The New Star Zamalek Hotel offers generously sized rooms that are frequently highlighted by guests for their spaciousness and cleanliness. Many visitors appreciate the large bathrooms and the overall relaxing and calm atmosphere of their accommodations. The rooms are described as cozy, comfortable, and well-equipped, with the added convenience of air conditioning. Guests often note the cleanliness of the rooms, praising the housekeeping service for maintaining a tidy environment.
The hotel's location is a significant advantage, being conveniently situated near various street restaurants and major attractions, making it a prime choice for those looking to explore the area. While some rooms may not match online expectations or require a bit of maintenance, the general consensus is that the rooms provide ample space and comfort. Occasional upgrades to suites offer an even more luxurious experience, with extra space and amenities.
Overall, while there are a few areas for improvement, the New Star Zamalek Hotel is recognized for its spacious rooms and advantageous location, providing a comfortable base for travelers.
Beds
At New Star Zamalek Hotel, guests have diverse experiences with the beds. There are positive remarks about the overall quality of the bed and bathroom in some rooms, highlighting them as very good. However, there is a notable concern regarding the comfort of the beds, with several guests describing the mattresses as hard and uncomfortable. Feedback suggests that the mattresses might be old and in need of replacement. Additionally, some guests have mentioned that the bedsheets and duvets could benefit from improvement. Overall, while there are aspects of the bed arrangement that some guests appreciate, there is a general consensus that enhancements are necessary for a consistently comfortable sleeping experience.
Cleanliness
New Star Zamalek Hotel in Cairo garners appreciation primarily for its impressive cleanliness and well-kept premises. Guests frequently highlight the hotel as a clean and cozy establishment, noting the immaculate condition of both the rooms and common areas. The hotel's central location is an added advantage, making it not only a convenient but also a comfortable stay for travelers. The commitment to cleanliness, as evidenced by the hotel's excellent hygiene standards and the commendable efforts of the cleaning staff, speaks volumes about the management's dedication to providing a quality experience. Compliments also extend to the staff's hospitality, underscoring an all-around positive atmosphere at the hotel. Despite a few isolated instances highlighting older furnishings or maintenance issues, the overall sentiment leans towards satisfaction with cleanliness, comfort, and good customer service.
Staff
The New Star Zamalek Hotel is highly praised for its exceptional staff, who are consistently characterized as friendly, kind, and professional. Guests frequently mention the politeness and attentiveness of the team, highlighting individuals like Mahmoud, Alia, and Nancy for their excellent service. The staff's commitment to providing a welcoming environment is noted with appreciation for their high morals and helpfulness.
The reception staff, in particular, stand out for their friendliness, quick service, and respectful demeanor, ensuring a smooth and accommodating experience for visitors. Despite some variance in reviews, the overwhelming sentiment reflects satisfaction with the team's attentive and caring approach. It's clear that the staff's dedication to friendly and courteous service significantly enhances the overall guest experience at the hotel.
No, New Star Zamalek Hotel doesn't have any pool.
No, a spa isn't available at New Star Zamalek Hotel.
No, New Star Zamalek Hotel doesn't allow dogs.
No, parking facilities aren't available at New Star Zamalek Hotel.