Gran Hotel Bali, located near the tranquil Poniente Beach, is appreciated for its balance between peaceful seclusion and accessibility to local amenities. Guests laud its proximity to charming beaches and scenic viewpoints, although some find its distance from Benidorm's bustling center a minor inconvenience.
The hotel's breakfast service is generally well-received for its variety and organization, offering good value for money. However, issues such as repetitive menus and poor beverage quality are common points of dissatisfaction. Dinner experiences show more room for improvement with notable concerns around food quality and variety, despite occasional praise for specific a la carte dishes and fresh meals.
Rooms at Gran Hotel Bali are spacious and offer breathtaking views, particularly from higher floors. Cleanliness and comfort are highlighted, though the decor and amenities often appear outdated and in need of maintenance. Cleanliness throughout the hotel presents a mixed picture — while some guests find the standards high, others note areas needing attention, particularly bathrooms and common areas.
The hotel staff generally receives positive feedback for their friendliness and professionalism with several individuals praised for outstanding service. However, improvement in consistency and reception service is suggested.
Facilities like the pool and gym are well-maintained and appreciated, though the gym incurs an additional fee and some guests find it small. The pool area is a standout feature with various sizes to accommodate different guests, though maintenance can vary.
The hotel's spa experience is mixed. Some guests enjoy the tranquil environment and quality massages, while others face issues with limited facilities and sporadic closures. WiFi connectivity is frequently criticized for being weak and unreliable, often requiring an extra fee.
Overall, Gran Hotel Bali stands out for its scenic views, beach proximity and friendly staff, making it a solid choice for those seeking relaxation with adequate amenities. Nonetheless, areas like dining variety, room updates and service consistency need improvement to enhance guest satisfaction further.
Hotel Servigroup Torre Dorada is a favored destination for many travelers, thanks to its prime location, impressive amenities and exceptional service. The hotel is situated near one of Benidorm's most beautiful and tranquil beaches, providing guests with serene surroundings and remarkable skyline views. Although the hotel’s elevated position on a steep hill poses a challenge for some, the pleasant walk to the beach and the peaceful environment more than compensate, making it an ideal getaway spot.
Guests consistently praise the generous and varied breakfast buffet, describing it as plentiful, fabulous and a highlight of their stay. While there are minor critiques about the temperature of hot dishes and a need for variety, the overall breakfast experience remains highly commendable. Similarly, the dinner offerings receive accolades for their quality and taste with a diverse and well-prepared buffet that impresses even when the dining room is full. Any occasional long lines or limited buffet options during less busy times do little to detract from the positive dining experiences.
The rooms at the hotel stand out for their cleanliness and breathtaking sea views. Guests enjoy the spacious and comfortable accommodations with well-functioning air conditioning and comfortable beds, although some feel the décor could use an update. Minor issues such as bathroom leaks and noise from adjoining rooms are mentioned but do not significantly impact the overall positive room experience.
Maintaining high standards of cleanliness, the hotel is described as very clean and well-maintained with attention to detail in all areas. This commitment to cleanliness, coupled with excellent food and fantastic service, ensures a pleasant stay for guests.
The staff at Hotel Servigroup Torre Dorada receives unanimous praise for their friendliness, attentiveness and professionalism. Their welcoming and helpful demeanor significantly enhances the guest experience, leaving a lasting impression on visitors.
The pool area, while mixed in reviews, is generally appreciated for its generous size, plentiful loungers and warm water. Despite occasional crowding and minor cleanliness issues, the pool remains a popular feature, bolstered by the excellent service provided by the staff.
The beach experience is both a highlight and a challenge due to the hotel’s location. Stunning balcony views add to the appeal, though the steep climb back from the beach and waits for elevators are noted drawbacks. Nonetheless, the proximity to the beach and beautiful vistas make it a rewarding aspect of the stay.
Bed comfort receives mixed reviews; while many find the beds comfortable with good pillows, some find them a bit hard or on the smaller side. Beds that move easily can be a minor inconvenience, but they generally provide a good night's sleep.
Overall, Hotel Servigroup Torre Dorada's combination of excellent location, quality food, cleanliness and exceptional staff service makes it a highly recommended option for a peaceful and enjoyable stay in Benidorm.
Hotel El Palmeral, located on the serene Poniente Beach in Benidorm, is highly praised for its exceptional beachfront location. The tranquil area offers easy access to the sandy shores, making it an ideal choice for beachgoers. The hotel's proximity to a variety of dining options and public transport enhances its convenience, providing a peaceful yet accessible escape. Guests appreciate the hotel's cleanliness and the genuinely friendly and attentive staff, which profoundly enriches their stay.
Breakfast at Hotel El Palmeral receives commendations for its quality and variety, with many guests enjoying the extensive buffet and freshly squeezed orange juice. Although some note a need for more diversity and gluten-free options, the overall breakfast experience is positive, supported by helpful staff. Dinner offerings are mixed, with praise for traditional flavors and the welcoming atmosphere, though some guests highlight a lack of variety and frequency in meal service, suggesting room for improvement in dining experiences. Despite this, the hotel's dining is recognized for its potential and comfort.
The rooms at Hotel El Palmeral are consistently clean and comfortable, with beds frequently noted for their comfort, contributing to restful sleep. While some reviews mention outdated furnishings and a lack of modern amenities, the attentiveness of the staff and the cleanliness, combined with the hotel's prime beachside location, ensure a satisfactory and cozy stay. The pool, while small, is appreciated for its clean and relaxing environment, adding value to the stay, along with the hotel's family-friendly atmosphere.
As a cost-effective three-star hotel, Hotel El Palmeral impresses with its service level and value, exceeding expectations with its cleanliness, location, and friendly approach to guests, including those traveling with pets. Its intimate and welcoming environment makes it a favored choice for families and beach lovers seeking a comfortable and delightful retreat by the sea.