Atrium Thermas - OFICIAL
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsAtrium Thermas - OFICIAL receives high praise from guests for its exceptional location, cleanliness and friendly staff, making it a favored choice for travelers in Caldas. Situated in a tranquil and safe environment, the hotel offers easy access to various attractions, including water parks and downtown Caldas Novas with its array of shops and restaurants. Reviewers describe the location as perfect, central and well-situated, allowing for convenient exploration without extensive travel. The property's calm surroundings add to its appeal.
Guests frequently highlight the impeccable maintenance and cleanliness of the hotel, including spotless rooms and well-kept common areas. The staff is lauded for their politeness, attentiveness and helpfulness, creating a welcoming atmosphere that enhances the overall guest experience. The combination of excellent service and maintenance makes Hotel Atrium Thermas stand out.
The breakfast offerings receive mostly positive comments. Guests enjoy a variety of fresh and well-made food, including warm cheese bread, pastries and fruits. However, some note the need for more variety and options for specific dietary needs. Despite minor criticisms, the breakfast is largely appreciated for its abundance and quality.
The rooms at Hotel Atrium Thermas are spacious, modern and well-maintained, often compared to large one-bedroom apartments. They are equipped with necessary amenities, making them suitable for families and longer stays. Comfortable beds and cozy decor add to the appeal, although some guests mention minor issues like combined single beds and occasional noise.
Guests also appreciate the heated pools, available day and night and the substantial breakfast offerings, which contribute to the hotel's great value. The dining experience at the hotel sees mixed reviews with some guests praising the tasty meals and attentive staff, while others point out a lack of variety and occasional quality issues.
The Wi-Fi service receives mixed feedback with some guests finding it good while others report weak signals, particularly on upper floors. The parking facilities, while practical, sometimes face challenges due to limited spaces, but the rotating system usually ensures availability.
Overall, Hotel Atrium Thermas is celebrated for its family-friendly environment, excellent location and high standards of cleanliness and service. Despite minor areas for improvement, it remains a preferred choice for travelers seeking a comfortable and convenient stay in Caldas Novas.
Categories
Guests frequently highlight the impeccable maintenance and cleanliness of the hotel, including spotless rooms and well-kept common areas. The staff is lauded for their politeness, attentiveness and helpfulness, creating a welcoming atmosphere that enhances the overall guest experience. The combination of excellent service and maintenance makes Hotel Atrium Thermas stand out.
The breakfast offerings receive mostly positive comments. Guests enjoy a variety of fresh and well-made food, including warm cheese bread, pastries and fruits. However, some note the need for more variety and options for specific dietary needs. Despite minor criticisms, the breakfast is largely appreciated for its abundance and quality.
The rooms at Hotel Atrium Thermas are spacious, modern and well-maintained, often compared to large one-bedroom apartments. They are equipped with necessary amenities, making them suitable for families and longer stays. Comfortable beds and cozy decor add to the appeal, although some guests mention minor issues like combined single beds and occasional noise.
Guests also appreciate the heated pools, available day and night and the substantial breakfast offerings, which contribute to the hotel's great value. The dining experience at the hotel sees mixed reviews with some guests praising the tasty meals and attentive staff, while others point out a lack of variety and occasional quality issues.
The Wi-Fi service receives mixed feedback with some guests finding it good while others report weak signals, particularly on upper floors. The parking facilities, while practical, sometimes face challenges due to limited spaces, but the rotating system usually ensures availability.
Overall, Hotel Atrium Thermas is celebrated for its family-friendly environment, excellent location and high standards of cleanliness and service. Despite minor areas for improvement, it remains a preferred choice for travelers seeking a comfortable and convenient stay in Caldas Novas.
Family Friendly Hotel
Offers a convenient location and comfortable accommodations. It is a good option for families seeking leisure and relaxation.
Hotel with Parking
This hotel offers parking. It is also a popular choice among visitors to Caldas Novas.
Hotel with Gym
3-Star Hotel
Guest Reviews
Hotel Atrium Thermas boasts an ideal location in a tranquil, safe environment, offering visitors easy access to various attractions. Situated practically in front of Simprao and close to multiple water parks like Water Park and Clube Prive, it is also within walking distance to the city center of Caldas. This strategic positioning allows guests to conveniently explore local shops, restaurants, bakeries and bars without the need for extensive travel. Many reviews affirm the excellent location, describing it as perfect, central and well-situated. The hotel's calm and noise-free surroundings further enhance its appeal.
Cleanliness and staff service also receive high praise with multiple mentions of the property's impeccable maintenance and attentive, polite staff. Guests frequently highlight the combination of location, cost-benefit and the quality of services provided, including the substantial breakfast offerings and extended pool hours with warm water, which contribute to the property's great value.
In summary, Hotel Atrium Thermas is celebrated for its exceptional location and excellent amenities, making it a favored choice for travelers looking to explore the attractions of Caldas with ease and comfort.
Hotel Atrium Thermas offers a breakfast experience with generally positive marks for taste and variety, often praised as very good, wonderful or excellent. Guests enjoyed the selection of warm cheese bread, pastries, snacks, cakes, fruits and a range of other fresh items. However, some noted areas for improvement, specifically mentioning the need for more variety and better options for lactose-free and whole grains. There were also criticisms regarding the breakfast being served at a nearby hotel, leading to inconvenience and overcrowding. Additionally, issues like non-natural juices, flies near food and occasional cold items on the buffet were mentioned. Despite these points, many reviews highlight the delicious and well-made food, supported by an abundant and diverse array of breakfast choices, making it a generally pleasant start to the day.
Hotel Atrium Thermas offers an enticing dining experience with some highs and lows according to guest feedback. Guests praised the New Year's Eve dinner as wonderful and spoke highly of the exceptional breakfast and dinner. Tasty meals and delicious dinners also received positive remarks with some noting the professional and attentive staff.
However, there were concerns about the variety and quality of the food. Some guests felt that the lunch and overall buffet lacked variety and the food occasionally fell short in flavor. A few reviews indicated that the prepared meals were sometimes bland with specific mentions of a simple and unsatisfactory buffet. High menu prices and a lack of options were also pointed out, along with reports of occasional issues like burnt food and poor preparation.
Despite the mixed reviews on the meals, the hotel continues to draw positive attention for its accommodation, cleanliness, location and amenities, making it a notable destination with room for improvement in its dining services.
Hotel Atrium Thermas offers spacious and impeccably clean rooms that ensure a comfortable stay for guests. The accommodations are modern, well-maintained and equipped with everything needed for a relaxing visit. Many guests highlight the spaciousness of the rooms, some even comparing them to large one-bedroom apartments. The rooms come with necessary amenities like air conditioning, a TV and sometimes even a balcony and kitchen utensils, making them suitable for families and longer stays.
The general cleanliness and organization of the rooms are consistently praised with numerous mentions of spotless conditions and good maintenance. Comfortable beds and cozy room decor add to the appeal. Additionally, the new and aesthetically pleasing furniture enhances the overall experience. Guests also appreciate the well-lit and airy atmosphere of the rooms, although some note that the lighting can be dim.
Despite mainly positive feedback, some guests reported minor issues such as noise at night, malfunctioning air conditioning or occasional cleanliness lapses like dusty chairs or shower doors not being properly cleaned. There were a few instances of discomfort due to small details like combined single beds posing as a double bed or improper room accommodations for three people.
The hotel service and staff are highly commended, providing excellent support in various areas, from check-in to daily room cleaning. Extra amenities like secure parking, impeccable Wi-Fi and well-seasoned food in the hotel restaurant contribute positively to the overall experience. However, certain requests, like extra blankets, were sometimes not met and some guests mentioned moldy smells due to apartments being closed for extended periods.
In summary, Hotel Atrium Thermas offers excellent accommodations at a great value with clean, comfortable and spacious rooms that cater well to families and guests seeking a modern and well-organized stay.
Atrium Thermas - OFICIAL has received mixed feedback regarding its beds. Many guests noted that the supposed double beds are actually two single beds pushed together, often resulting in discomfort due to the separation of mattresses. This setup has been frequently mentioned as making the beds uncomfortable and not providing a true double bed experience. There are several comments about the quality of the mattresses with many describing them as very soft, worn out and ultimately uncomfortable. Conversely, a few reviews mentioned that they found the beds to be comfortable, suggesting that personal preference plays a role.
The sofa beds, often found in the living area, also received criticism for being hard, musty and not suitable for accommodating a normal person comfortably. Their overall quality and comfort level were deemed insufficient by various guests.
While some appreciated the cleanliness and new appearance of the bed linens, the recurring issue of bed comfort seemed to overshadow these aspects. The general sentiment suggests that the beds at Atrium Thermas - OFICIAL may not meet the comfort expectations of all guests, particularly those expecting a genuine and comfortable double bed setup.
Atrium Thermas - OFICIAL consistently impresses guests with its high standards of cleanliness and organization. The guests repeatedly mention the spotless condition of both the rooms and shared spaces. The apartments are consistently described as clean, well-furnished and featuring impeccable installations. There is particular praise for the clean towels, bed linens and the excellent upkeep of the pools.
The staff also play a significant role in maintaining cleanliness with reviews often highlighting their attentiveness and politeness. Guests appreciate the attention to detail in cleaning, ranging from the rooms to common areas such as the pool and food sections.
Despite these positive comments, a few guests reported cleanliness issues with specific mentions of dirt found under beds and on glass surfaces, dusty chairs and some isolated incidents of poor housekeeping response. However, these isolated reports do not overshadow the overall high cleanliness standards that most guests experienced.
In summary, Atrium Thermas - OFICIAL is generally praised for its impeccable cleanliness, well-organized environment and dedicated staff, making it a highly recommended choice for travelers who prioritize hygiene and orderliness in their accommodations.
Hotel Atrium Thermas stands out for its exceptional staff, known for their friendliness, politeness and helpfulness. Guests frequently highlight the warm and efficient reception service, often noting the staff's attentiveness and readiness to provide information. The hotel's environment is described as family-friendly with employees who are not only accommodating but also empathetic and pleasant. The overall cleanliness of the hotel is commendable with well-organized rooms and immaculate housekeeping, contributing to a comfortable stay.
Despite some minor criticisms about occasional less accommodating interactions and the presence of an overly persistent poolside salesman, the overwhelming sentiment is positive. The hospitality accreditation is well-justified, as the kindness and courteousness of the staff significantly enhance the guest experience.
Guests appreciate the welcoming atmosphere, where they are consistently met with smiles and efficiency. The excellent customer service extends to all areas, including the restaurant and bar, although some feel that additional staffing in these regions could improve the experience further. Overall, Hotel Atrium Thermas delivers a high standard of service, making it a preferred choice for visitors seeking a restful and friendly stay.
Hotel Atrium Thermas in Caldas Novas offers a range of amenities, but guest reviews reveal mixed opinions about the Wi-Fi service. Notably, some guests found the internet to be good and even excellent in certain areas, enhancing their overall stay by allowing access to apps on the TV. However, there were several reports of weak Wi-Fi, particularly on the upper floors with some guests experiencing slow or even non-functional internet. While the positive feedback highlights good internet access, there remains room for improvement to align the Wi-Fi service with the overall quality of the hotel.
Hotel Atrium Thermas offers both covered and garage parking options, ensuring that guests have a secure place to leave their vehicles. Despite the positive aspects, the parking situation can be challenging at times due to limited spaces, which some guests noted as insufficient for all cars. The hotel operates a rotating parking system, which often results in available spots, yet this isn't guaranteed. Some guests opted to use taxis to avoid potential parking inconveniences. Additionally, garage parking comes with a fee of 35 reais. Overall, while the parking facilities are practical and provide satisfactory access to the hotel's amenities, including the popular Lagoon water park, the availability of spaces may require some forethought and occasional alternatives.
Atrium Thermas - OFICIAL offers a super family-friendly environment, making it a great option for family vacations. The family-oriented atmosphere is consistently praised with many families enjoying their stay and the excellent services provided. The well-maintained, air-conditioned apartments and very good food, including delightful desserts, add to the overall positive experience. Staff members are particularly attentive to children, enhancing the family experience.
The hotel's proximity to the wonderful Lagoa water park, only 8 km away, is a highlight for many guests. Kids loved the trip and the water parks received special mentions for their enjoyment value. The pools, especially those with heated water, are beneficial for children, although some guests felt that more toys and entertainment options could be added to enhance the children's experience. Indoor areas designed for family leisure and the availability of a well-received kids show also contribute to the family-friendly environment.
However, some areas need improvement, such as the addition of children’s channels on TV and a more diverse kitchen setup with sufficient pots. Overall, despite a few minor shortcomings, Hotel Atrium Thermas provides an excellent setting for families looking to enjoy a relaxing and enjoyable vacation together.
Hotel Atrium Thermas in Caldas Novas offers a good cost-benefit ratio for travelers seeking a pleasant stay. Guests frequently highlight the hotel's value, describing it as simple yet satisfactory with fair accommodations. Despite some reports of the quality not meeting expectations, the hotel fulfills its purpose well and is considered cost-effective.
One of the standout features is the heated pools, which guests enjoyed day and night. The breakfast, served at a hotel across the street, received high praise for its quality and comfortable environment. Accommodations are noted for their spaciousness with rooms larger than many one-bedroom apartments.
The hotel's location is exceptional, offering easy walking access to downtown Caldas Novas, an area rich in dining options. Additionally, guests appreciate the entitlement to visit three water parks, two of which are just a few meters from the Atrium. Despite its simplicity, the hotel's combination of advantageous location, excellent pools and good cost-benefit ratio makes it a commendable choice for travelers.
Location Show Map
Location
Cleanliness and staff service also receive high praise with multiple mentions of the property's impeccable maintenance and attentive, polite staff. Guests frequently highlight the combination of location, cost-benefit and the quality of services provided, including the substantial breakfast offerings and extended pool hours with warm water, which contribute to the property's great value.
In summary, Hotel Atrium Thermas is celebrated for its exceptional location and excellent amenities, making it a favored choice for travelers looking to explore the attractions of Caldas with ease and comfort.
Breakfast
Dinner
However, there were concerns about the variety and quality of the food. Some guests felt that the lunch and overall buffet lacked variety and the food occasionally fell short in flavor. A few reviews indicated that the prepared meals were sometimes bland with specific mentions of a simple and unsatisfactory buffet. High menu prices and a lack of options were also pointed out, along with reports of occasional issues like burnt food and poor preparation.
Despite the mixed reviews on the meals, the hotel continues to draw positive attention for its accommodation, cleanliness, location and amenities, making it a notable destination with room for improvement in its dining services.
Rooms
The general cleanliness and organization of the rooms are consistently praised with numerous mentions of spotless conditions and good maintenance. Comfortable beds and cozy room decor add to the appeal. Additionally, the new and aesthetically pleasing furniture enhances the overall experience. Guests also appreciate the well-lit and airy atmosphere of the rooms, although some note that the lighting can be dim.
Despite mainly positive feedback, some guests reported minor issues such as noise at night, malfunctioning air conditioning or occasional cleanliness lapses like dusty chairs or shower doors not being properly cleaned. There were a few instances of discomfort due to small details like combined single beds posing as a double bed or improper room accommodations for three people.
The hotel service and staff are highly commended, providing excellent support in various areas, from check-in to daily room cleaning. Extra amenities like secure parking, impeccable Wi-Fi and well-seasoned food in the hotel restaurant contribute positively to the overall experience. However, certain requests, like extra blankets, were sometimes not met and some guests mentioned moldy smells due to apartments being closed for extended periods.
In summary, Hotel Atrium Thermas offers excellent accommodations at a great value with clean, comfortable and spacious rooms that cater well to families and guests seeking a modern and well-organized stay.
Beds
The sofa beds, often found in the living area, also received criticism for being hard, musty and not suitable for accommodating a normal person comfortably. Their overall quality and comfort level were deemed insufficient by various guests.
While some appreciated the cleanliness and new appearance of the bed linens, the recurring issue of bed comfort seemed to overshadow these aspects. The general sentiment suggests that the beds at Atrium Thermas - OFICIAL may not meet the comfort expectations of all guests, particularly those expecting a genuine and comfortable double bed setup.
Cleanliness
The staff also play a significant role in maintaining cleanliness with reviews often highlighting their attentiveness and politeness. Guests appreciate the attention to detail in cleaning, ranging from the rooms to common areas such as the pool and food sections.
Despite these positive comments, a few guests reported cleanliness issues with specific mentions of dirt found under beds and on glass surfaces, dusty chairs and some isolated incidents of poor housekeeping response. However, these isolated reports do not overshadow the overall high cleanliness standards that most guests experienced.
In summary, Atrium Thermas - OFICIAL is generally praised for its impeccable cleanliness, well-organized environment and dedicated staff, making it a highly recommended choice for travelers who prioritize hygiene and orderliness in their accommodations.
Staff
Despite some minor criticisms about occasional less accommodating interactions and the presence of an overly persistent poolside salesman, the overwhelming sentiment is positive. The hospitality accreditation is well-justified, as the kindness and courteousness of the staff significantly enhance the guest experience.
Guests appreciate the welcoming atmosphere, where they are consistently met with smiles and efficiency. The excellent customer service extends to all areas, including the restaurant and bar, although some feel that additional staffing in these regions could improve the experience further. Overall, Hotel Atrium Thermas delivers a high standard of service, making it a preferred choice for visitors seeking a restful and friendly stay.
Wi-Fi
Parking
Family
The hotel's proximity to the wonderful Lagoa water park, only 8 km away, is a highlight for many guests. Kids loved the trip and the water parks received special mentions for their enjoyment value. The pools, especially those with heated water, are beneficial for children, although some guests felt that more toys and entertainment options could be added to enhance the children's experience. Indoor areas designed for family leisure and the availability of a well-received kids show also contribute to the family-friendly environment.
However, some areas need improvement, such as the addition of children’s channels on TV and a more diverse kitchen setup with sufficient pots. Overall, despite a few minor shortcomings, Hotel Atrium Thermas provides an excellent setting for families looking to enjoy a relaxing and enjoyable vacation together.
3 Star
One of the standout features is the heated pools, which guests enjoyed day and night. The breakfast, served at a hotel across the street, received high praise for its quality and comfortable environment. Accommodations are noted for their spaciousness with rooms larger than many one-bedroom apartments.
The hotel's location is exceptional, offering easy walking access to downtown Caldas Novas, an area rich in dining options. Additionally, guests appreciate the entitlement to visit three water parks, two of which are just a few meters from the Atrium. Despite its simplicity, the hotel's combination of advantageous location, excellent pools and good cost-benefit ratio makes it a commendable choice for travelers.
No, Atrium Thermas - OFICIAL doesn't have any pool.
No, a spa isn't available at Atrium Thermas - OFICIAL.
No, Atrium Thermas - OFICIAL doesn't allow dogs.
Yes, parking facilities are available at Atrium Thermas - OFICIAL.
Yes, Atrium Thermas - OFICIAL has a gym.
Location Show Map
More Options
