Hot Springs Hotel - Via Conchal
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Summary of reviewsHot Springs Hotel - Via Conchal in Caldas Novas receives consistent praise for its exceptional location, making it convenient for guests to explore the city on foot and easily access nearby attractions, shops, restaurants and essential services. This prime location adds a significant advantage to the overall guest experience.
The hotel's breakfast is frequently lauded for its variety, abundance and quality, featuring regional cakes, cookies and fresh fruits with attentive staff accommodating dietary restrictions. Dinner at the hotel's restaurant also garners high marks for its delicious, varied and affordable meals with excellent service enhancing the dining experience.
Room reviews present a mixed picture with guests appreciating the spaciousness, cleanliness and pleasant environment. However, the need for updates and maintenance is a common theme with issues like old furniture, noisy air conditioning and poor lighting.
Cleanliness throughout the hotel, particularly in the pools and common areas, is highly rated. The meticulous maintenance ensures a spotless environment, contributing positively to the guest experience.
Staff at Hot Springs Hotel - Via Conchal are well-regarded for their politeness, professionalism and attentiveness. Guests appreciate the friendly and helpful demeanor across all departments, from reception to housekeeping and pool attendants.
Pool facilities are a standout feature with a variety of heated and cold pools maintained in pristine condition. The round-the-clock access and organized schedule of these pools enhance the relaxing atmosphere for guests.
Parking receives mixed feedback; while some guests appreciate the convenience of included parking, others find the limited and sometimes distant spaces problematic.
Regarding the beds, feedback is varied. Some guests find them comfortable, while others cite issues with worn-out mattresses and makeshift bed arrangements.
The children's pool area is a hit with families, offering a great environment for kids, although occasional maintenance issues are noted. The heated pools are consistently praised for their cleanliness and the comfortable, warm temperatures they provide.
In summary, Hot Springs Hotel - Via Conchal offers a well-located and generally satisfying stay with excellent dining, superb location, commendable cleanliness and friendly staff being the highlights. Room and parking improvements, as well as more reliable Wi-Fi, could enhance the overall guest experience further.
Categories
The hotel's breakfast is frequently lauded for its variety, abundance and quality, featuring regional cakes, cookies and fresh fruits with attentive staff accommodating dietary restrictions. Dinner at the hotel's restaurant also garners high marks for its delicious, varied and affordable meals with excellent service enhancing the dining experience.
Room reviews present a mixed picture with guests appreciating the spaciousness, cleanliness and pleasant environment. However, the need for updates and maintenance is a common theme with issues like old furniture, noisy air conditioning and poor lighting.
Cleanliness throughout the hotel, particularly in the pools and common areas, is highly rated. The meticulous maintenance ensures a spotless environment, contributing positively to the guest experience.
Staff at Hot Springs Hotel - Via Conchal are well-regarded for their politeness, professionalism and attentiveness. Guests appreciate the friendly and helpful demeanor across all departments, from reception to housekeeping and pool attendants.
Pool facilities are a standout feature with a variety of heated and cold pools maintained in pristine condition. The round-the-clock access and organized schedule of these pools enhance the relaxing atmosphere for guests.
Parking receives mixed feedback; while some guests appreciate the convenience of included parking, others find the limited and sometimes distant spaces problematic.
Regarding the beds, feedback is varied. Some guests find them comfortable, while others cite issues with worn-out mattresses and makeshift bed arrangements.
The children's pool area is a hit with families, offering a great environment for kids, although occasional maintenance issues are noted. The heated pools are consistently praised for their cleanliness and the comfortable, warm temperatures they provide.
In summary, Hot Springs Hotel - Via Conchal offers a well-located and generally satisfying stay with excellent dining, superb location, commendable cleanliness and friendly staff being the highlights. Room and parking improvements, as well as more reliable Wi-Fi, could enhance the overall guest experience further.
Aparthotel with Children's Pool
Features multiple thermal pools, offering warm water swimming experiences that are enjoyable for families, although specific dedicated children's play structures are less emphasized.
Aparthotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Aparthotel with Parking
4-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Heated Pool
Guest Reviews
Hot Springs Hotel - Via Conchal is consistently praised for its exceptional location, strategically situated right in the center of Caldas Novas. Guests frequently highlight the ease with which they can navigate the city on foot, eliminating the need for a car during the stay. The hotel's proximity to key attractions such as shops, restaurants, markets, amusement parks and the famous Craft Fair adds to its allure. The convenience of having quick access to these places allows visitors to save time and resources, particularly on gasoline.
Additionally, the central location ensures that essential amenities like pharmacies and bakeries are within easy reach. The hotel's geography also facilitates quick access to its various pools and leisure areas, enhancing the overall guest experience. While some guests note the noise from being in a busy area, this is outweighed by the convenience and accessibility offered by the hotel's prime spot.
In summary, Hot Springs Hotel - Via Conchal's standout feature is its superb, centralized location in Caldas Novas, celebrated for putting the best of the city—attractions, eateries and essential services—within easy walking distance.
The breakfast at Hot Springs Hotel - Via Conchal consistently receives high praise from guests. Many reviews highlight the variety and abundance of the offerings, often describing it as excellent, spectacular and wonderful. Guests appreciate the plentiful and well-served meals with a remarkable selection of regional cakes, cookies and fresh fruits. The breakfast is noted for its deliciousness and the consistent quality of the food. For those with dietary restrictions, employees like Isaías are commended for their attentiveness.
Despite the overwhelmingly positive feedback, a few guests felt that the breakfast could benefit from more savory options and better organization to manage the crowded dining area. Overall, the diverse and high-quality breakfast options, along with the attentive staff, contribute to a satisfying morning experience at the hotel.
The Hot Springs Hotel - Via Conchal offers a delightful dining experience that guests continually praise. The restaurant, open for both lunch and dinner, provides delicious and varied meals that cater to a range of tastes. Guests have frequently highlighted the exceptional quality of the food, describing it as some of the best cuisine they have ever known with particularly high marks given to the breakfast and lunches. The service provided by the restaurant staff is frequently commended with many guests noting their professionalism and friendliness.
The menu is appreciated for its affordability, especially considering the high quality and plentiful portions of the meals offered. Additionally, the restaurant features a variety of dishes, including self-service options, snacks and executive dishes, which have all received favorable reviews. The dinner buffet, noted for its wide variety, has also been a hit with guests. The establishments within the hotel, including the bars and snack bars, add to the overall convenience and dining pleasure.
However, there were occasional criticisms about the dinner experience with some guests finding the food to be too salty or reheated and others mentioning that the prices could be a bit high. Despite these minor blemishes, the overall consensus remains highly positive with many guests eager to return for the top-quality food and excellent service.
In summary, dining at Hot Springs Hotel - Via Conchal is highly recommended by its guests. The range and quality of meals, coupled with affordable pricing and excellent service, make it a standout feature of the hotel.
The rooms at Hot Springs Hotel - Via Conchal have received mixed feedback from guests with several highlighting positive aspects but many pointing out areas in need of improvement. On the positive side, the rooms are described as very spacious, clean and well-organized, offering beautiful views of the pool and a pleasant environment. The comfortable beds and cozy ambiance have also been appreciated by many.
However, guests frequently mention that the rooms and furniture are old and in urgent need of renovations. Issues such as noisy and leaking air conditioning, poor lighting and maintenance problems like clogged sinks, loose doorknobs and broken bathroom fixtures have been recurrently pointed out. Additionally, there have been complaints about the cleanliness standards with some rooms not being cleaned thoroughly or at all during the stay.
Other downsides include inadequate provisions like minimal toiletries, a lack of microwaves and outdated TVs with poor reception. Noise from street traffic and other guests has also been noted as a significant disturbance. Overall, while the rooms offer good size and potential, they are in dire need of updates and continuous maintenance to meet guests' expectations fully.
At Hot Springs Hotel - Via Conchal, feedback on the beds presents a mix of experiences. Many guests found the beds to be comfortable, praising the quality of mattresses and bed linens. Some even highlighted the super comfortable king-size bed and the overall clean bed linens. However, numerous reviews pointed out issues such as uncomfortable beds, old and worn-out mattresses and beds that were actually two singles pushed together, which tended to separate during the night and were quite uncomfortable. Additionally, there were mentions of beds being very new and good, but also several remarks about broken legs on the beds and bed frames, leading to discomfort. The pillows received mixed reviews with some guests finding them comfortable while others did not. The blankets and bedding quality also drew some negative feedback, noted as small and worn out. Overall, while there are pockets of satisfaction with the beds, there is a significant call for improvement in mattress quality and bed setup configurations.
The cleanliness of Hot Springs Hotel - Via Conchal is frequently praised by guests for its high standards in maintaining a clean and organized environment. Key highlights from the reviews indicate that the hotel's pools are exceptionally well-maintained with daily cleaning routines ensuring they remain spotless and inviting. The overall cleanliness of the hotel, including common areas and accommodations, is described as excellent and impeccable, contributing to the guests' comfort.
The rooms are noted to be clean organized and spacious with some reviews specifically appreciating the very clean towels and bathrooms. Housekeeping generally receives positive feedback for keeping the rooms in great condition, though there are occasional mentions of inconsistent performance, such as needing to request cleaning services at times.
Guests also appreciate the cleanliness of other facilities, including the breakfast area and overall hotel premises, which are consistently kept in good shape. Despite a few mentions of minor issues like musty smells or worn-out furniture in certain rooms, the majority of guests find the cleanliness standards of the hotel to be superb, further enhanced by the polite and efficient staff.
Overall, the meticulous attention to cleanliness at Hot Springs Hotel - Via Conchal significantly enhances the guest experience, making it a highly recommended choice for travelers seeking a well-maintained and hygienic stay.
Hot Springs Hotel - Via Conchal has garnered positive feedback for its exemplary staff, highlighted by numerous mentions of their politeness, attentiveness and helpfulness. Visitors consistently noted that the hotel houses an excellent team who are very well trained and exhibit a high level of professionalism. At check-in, guests were often greeted by attentive and polite staff members, ensuring a smooth start to their stay.
The reception team, as well as employees from other departments including housekeeping and the restaurant, received praise for their friendly and welcoming demeanor. Many reviews pointed out the staff's dedication and willingness to assist, going out of their way to make guests feel comfortable and valued.
Several guests enjoyed excellent service from the staff, appreciating their courtesy and efficiency. The pool attendants and lifeguards were also commended for being helpful and polite, contributing to a pleasant atmosphere throughout the hotel.
However, the reviews did mention occasional lapses in service, particularly at reception, where some guests experienced delays and encounters with less friendly staff members. Despite these isolated incidents, the overall sentiment towards the hotel staff remains largely positive, underscoring their commitment to providing a memorable and enjoyable experience for their guests.
While Hot Springs Hotel - Via Conchal boasts a range of appealing features, the Wi-Fi service appears to be a notable weak spot according to guest reviews. Many travelers expressed frustration with the internet, describing it as weak, fluctuating and unreliable. Connectivity issues seemed to worsen during peak times when the hotel had many guests. Some visitors had to visit the reception multiple times to get access to the internet while others found the signal so poor that it was nearly unusable. Overall, the internet service at Hot Springs Hotel - Via Conchal seems insufficient for a seamless online experience.
The guests of Hot Springs Hotel - Via Conchal consistently praise the cleanliness and variety of the pools available. The facilities include numerous pools, both heated and cold, which are cleaned daily and kept in pristine condition. The warmth and pleasant temperatures of the pools are frequently highlighted, providing a relaxing experience.
The pool area is well-organized, offering a range of temperatures and multiple swimming options, including hot tubs and thermal pools as part of a complete water park. Guests enjoy the convenience of round-the-clock pool access in some cases, as well as the organized schedule for pool use.
While there are occasional mentions of maintenance issues, dirtiness from guests drinking inside the pools and an underwhelming temperature at times, these are overshadowed by the overwhelmingly positive feedback on the cleanliness and upkeep of the pool area. The pools are a major highlight of the hotel with many options to suit various preferences, making the swimming experience enjoyable for all guests.
The parking situation at 'Hot Springs Hotel - Via Conchal' received mixed feedback from guests. On the positive side, some guests appreciated that vehicle parking was included with their stay and found the parking to be convenient and easy to use, making the check-in process smoother. The parking spaces were also described as comfortable with some guests only needing to use their vehicle when returning home. The hotel's location close to the city center with easily accessible parking was noted as a benefit.
However, several guests highlighted issues with the parking facilities. A recurring concern was the insufficient number of parking spaces to meet the hotel's demand. In some cases, guests were forced to leave their cars on the street or found the parking lot to be far from the hotel premises. There were also mentions of parking not being provided as expected or the parking lot being located at the end of the street, far from the hotel. These inconveniences led to some dissatisfaction among guests.
Overall, while the availability of free parking and the convenience for some guests were positive aspects, the limited and sometimes distant parking options were notable drawbacks.
Hot Springs Hotel - Via Conchal offers a mixed experience regarding its children's pool area. Highlighted for having options for children's pools, the facilities are often described as great for kids with a fantastic kids' area. The pools are generally clean and maintained at a comfortable temperature, pleasing to both children and adults. Families find the environment accommodating and enjoyable. However, there are occasional issues with the children's pools being off or not working, which can be a drawback for guests specifically looking for these amenities. Despite these inconsistencies, the overall setting is favorable for families seeking a relaxing and kid-friendly environment.
Visitors to the Hot Springs Hotel - Via Conchal consistently commend the establishment's heated pools. Guests particularly appreciate the variety, noting pools available at different temperatures, perfect for preference and comfort. Cleanliness is another highlighted aspect with many reviews mentioning the pools' well-maintained condition. The warm water is generally described as clean and the hydro bathtubs offer an added layer of relaxation. While there's a minor note about the pool water occasionally being warm rather than hot, the overall sentiment remains positive. Visitors also draw attention to the fantastic hotsprings and the pleasure of enjoying pools that blend warmth with cleanliness.
Hot Springs Hotel - Via Conchal boasts a variety of outdoor pool options that consistently please guests. The pool area features both heated and new pools that many find to be very good, making the pool experience a highlight of the stay. Despite some guests finding the temperature uncomfortable, the well-organized usage schedules and the cleanliness of the pools are frequently praised.
The pool usage schedules are noted for being well-coordinated, allowing guests to make the most of their time in the water. Many reviews highlight the consistent cleanliness, emphasizing that the pools are always well-maintained and cleaned regularly. The thermal pools, in particular, offer a special experience, contributing to an enjoyable and relaxing stay.
While some guests suggest there could be more pools and better accessibility to maximize enjoyment, the existing facilities are still highly regarded. The recreational area around the pools is also appreciated, further enhancing the overall experience. Despite occasional crowding, particularly at the hot pools, the positive feedback about the pool area far outweighs any minor inconveniences.
Additionally, amenities such as an excellent kitchen for outdoor dining and a commendable breakfast, often enjoyed by the pool, add to the allure of the hotel's poolside offerings. Overall, the outdoor pools at Hot Springs Hotel - Via Conchal stand out as a key feature, significantly contributing to a memorable stay.
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Location
Additionally, the central location ensures that essential amenities like pharmacies and bakeries are within easy reach. The hotel's geography also facilitates quick access to its various pools and leisure areas, enhancing the overall guest experience. While some guests note the noise from being in a busy area, this is outweighed by the convenience and accessibility offered by the hotel's prime spot.
In summary, Hot Springs Hotel - Via Conchal's standout feature is its superb, centralized location in Caldas Novas, celebrated for putting the best of the city—attractions, eateries and essential services—within easy walking distance.
Breakfast
Despite the overwhelmingly positive feedback, a few guests felt that the breakfast could benefit from more savory options and better organization to manage the crowded dining area. Overall, the diverse and high-quality breakfast options, along with the attentive staff, contribute to a satisfying morning experience at the hotel.
Dinner
The menu is appreciated for its affordability, especially considering the high quality and plentiful portions of the meals offered. Additionally, the restaurant features a variety of dishes, including self-service options, snacks and executive dishes, which have all received favorable reviews. The dinner buffet, noted for its wide variety, has also been a hit with guests. The establishments within the hotel, including the bars and snack bars, add to the overall convenience and dining pleasure.
However, there were occasional criticisms about the dinner experience with some guests finding the food to be too salty or reheated and others mentioning that the prices could be a bit high. Despite these minor blemishes, the overall consensus remains highly positive with many guests eager to return for the top-quality food and excellent service.
In summary, dining at Hot Springs Hotel - Via Conchal is highly recommended by its guests. The range and quality of meals, coupled with affordable pricing and excellent service, make it a standout feature of the hotel.
Rooms
However, guests frequently mention that the rooms and furniture are old and in urgent need of renovations. Issues such as noisy and leaking air conditioning, poor lighting and maintenance problems like clogged sinks, loose doorknobs and broken bathroom fixtures have been recurrently pointed out. Additionally, there have been complaints about the cleanliness standards with some rooms not being cleaned thoroughly or at all during the stay.
Other downsides include inadequate provisions like minimal toiletries, a lack of microwaves and outdated TVs with poor reception. Noise from street traffic and other guests has also been noted as a significant disturbance. Overall, while the rooms offer good size and potential, they are in dire need of updates and continuous maintenance to meet guests' expectations fully.
Beds
Cleanliness
The rooms are noted to be clean organized and spacious with some reviews specifically appreciating the very clean towels and bathrooms. Housekeeping generally receives positive feedback for keeping the rooms in great condition, though there are occasional mentions of inconsistent performance, such as needing to request cleaning services at times.
Guests also appreciate the cleanliness of other facilities, including the breakfast area and overall hotel premises, which are consistently kept in good shape. Despite a few mentions of minor issues like musty smells or worn-out furniture in certain rooms, the majority of guests find the cleanliness standards of the hotel to be superb, further enhanced by the polite and efficient staff.
Overall, the meticulous attention to cleanliness at Hot Springs Hotel - Via Conchal significantly enhances the guest experience, making it a highly recommended choice for travelers seeking a well-maintained and hygienic stay.
Staff
The reception team, as well as employees from other departments including housekeeping and the restaurant, received praise for their friendly and welcoming demeanor. Many reviews pointed out the staff's dedication and willingness to assist, going out of their way to make guests feel comfortable and valued.
Several guests enjoyed excellent service from the staff, appreciating their courtesy and efficiency. The pool attendants and lifeguards were also commended for being helpful and polite, contributing to a pleasant atmosphere throughout the hotel.
However, the reviews did mention occasional lapses in service, particularly at reception, where some guests experienced delays and encounters with less friendly staff members. Despite these isolated incidents, the overall sentiment towards the hotel staff remains largely positive, underscoring their commitment to providing a memorable and enjoyable experience for their guests.
Wi-Fi
Pool
The pool area is well-organized, offering a range of temperatures and multiple swimming options, including hot tubs and thermal pools as part of a complete water park. Guests enjoy the convenience of round-the-clock pool access in some cases, as well as the organized schedule for pool use.
While there are occasional mentions of maintenance issues, dirtiness from guests drinking inside the pools and an underwhelming temperature at times, these are overshadowed by the overwhelmingly positive feedback on the cleanliness and upkeep of the pool area. The pools are a major highlight of the hotel with many options to suit various preferences, making the swimming experience enjoyable for all guests.
Parking
However, several guests highlighted issues with the parking facilities. A recurring concern was the insufficient number of parking spaces to meet the hotel's demand. In some cases, guests were forced to leave their cars on the street or found the parking lot to be far from the hotel premises. There were also mentions of parking not being provided as expected or the parking lot being located at the end of the street, far from the hotel. These inconveniences led to some dissatisfaction among guests.
Overall, while the availability of free parking and the convenience for some guests were positive aspects, the limited and sometimes distant parking options were notable drawbacks.
Children's Pool
Heated Pool
Outdoor Pool
The pool usage schedules are noted for being well-coordinated, allowing guests to make the most of their time in the water. Many reviews highlight the consistent cleanliness, emphasizing that the pools are always well-maintained and cleaned regularly. The thermal pools, in particular, offer a special experience, contributing to an enjoyable and relaxing stay.
While some guests suggest there could be more pools and better accessibility to maximize enjoyment, the existing facilities are still highly regarded. The recreational area around the pools is also appreciated, further enhancing the overall experience. Despite occasional crowding, particularly at the hot pools, the positive feedback about the pool area far outweighs any minor inconveniences.
Additionally, amenities such as an excellent kitchen for outdoor dining and a commendable breakfast, often enjoyed by the pool, add to the allure of the hotel's poolside offerings. Overall, the outdoor pools at Hot Springs Hotel - Via Conchal stand out as a key feature, significantly contributing to a memorable stay.
Yes, Hot Springs Hotel - Via Conchal has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Hot Springs Hotel - Via Conchal.
No, Hot Springs Hotel - Via Conchal doesn't allow dogs.
Yes, parking facilities are available at Hot Springs Hotel - Via Conchal.
No, Hot Springs Hotel - Via Conchal doesn't have a gym.
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