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Summary of reviewsThe Hotsprings Suite Hotel stands out as a highly commendable choice for travelers, primarily due to its central location, which offers convenience and easy access to the bustling city center. Guests frequently praise the spacious and comfortable rooms equipped with modern amenities, contributing to an overall enjoyable stay. The hotel's breakfast is a notable highlight, offering a diverse and delicious selection that delights guests, despite some noting the need for more space during peak times.
Cleanliness is consistently appreciated throughout the hotel's facilities, particularly in the well-maintained pool areas that provide an inviting space for relaxation. However, room cleaning services require prior requests from guests, which might lead to occasional lapses in room tidiness. Despite minor issues, the hotel's environment remains pleasant and well-maintained.
The staff at Hotsprings Suite Hotel is generally regarded as polite and attentive, with special commendations for standout employees like Edivaldo and Mrs. Ana Paula. The restaurant staff, in particular, receives high marks for service, although there is a noted inconsistency in the reception area that occasionally affects the guest experience.
The range of pools available is a favorite among guests, offering varying temperatures and catering to families with children. Yet, some guests find the pool towel policy unnecessary. The parking facilities, while offsite, offer a cost-effective solution despite the logistical challenge presented by their distance.
The beds, described as exceptionally comfortable, greatly enhance the quality of rest during guests' stays. Though some issues with bed linens exist, the overall standard remains high. In summary, the Hotsprings Suite Hotel provides a generally satisfying experience for business and leisure travelers, characterized by its excellent location, clean facilities, inviting pools, and delightful breakfast offerings. Show more
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Aparthotel for Honeymoon
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
Accessible Aparthotel
Small Aparthotel
Aparthotel with Outdoor Pool
Room Types
Guest Reviews
Location
Nestled right in the heart of the city, the Hotsprings Suite Hotel boasts an enviable location that makes it a prime choice for travelers seeking convenience and accessibility. Its central positioning ensures that guests are close to everything they might need, with ample opportunities to explore the bustling city center at leisure, including easy evening strolls. The hotel consistently receives praise for its clean pools, which add to the comfortable environment, while the spacious rooms enhance the overall guest experience. Guests commend the helpful and attentive staff who contribute to the smooth process of check-in and check-out, making stays pleasantly hassle-free. Adding to the allure of Hotsprings Suite Hotel is its renowned breakfast, which delights guests and earns high marks alongside the pristine rooms and superb location. Whether it's the ease of exploring nearby attractions or the comfort offered within its walls, this hotel stands out as a commendable choice for both leisure and business travelers.
Breakfast
Hotsprings Suite Hotel offers a breakfast experience that is highly regarded by many guests for its exceptional quality and variety. With a range of options including an assortment of breads, cakes, savory snacks, fruits, coffee, juices, and dairy beverages, the breakfast is described as complete, hearty, and delicious. Guests appreciate the diverse selection and consider the breakfast to be wonderful and excellent. However, a few reviews mention that the breakfast can be crowded and chaotic, suggesting a need for more seating and additional breakfast items such as couscous and tapioca. Despite this, the majority of guests express satisfaction and delight with the overall breakfast experience at the hotel, making it a notable highlight of their stay.
Rooms
The Hotsprings Suite Hotel offers accommodations that guests consistently find comfortable and spacious. Many highlight the excellent layout and organization of the rooms, which feature ample space and cozy furnishings. Most rooms include a comfortable queen-size box bed and modern amenities such as a flat-screen TV with cable service, air conditioning, and minibar, making it easy to unwind after a day of exploring. Guests appreciate the presence of bathtubs and hot tubs for relaxation, although some note issues with water temperature. Despite some signs of wear and aging in certain areas, rooms are generally praised for their cleanliness and good condition. The beds earn particular commendations for their comfort, contributing to a restful stay. While some rooms face the noisy main avenue, overall, travelers find the accommodations well-maintained and inviting, ensuring a pleasant experience at the hotel.
Beds
The beds at Hotsprings Suite Hotel have garnered impressive praise from guests, with many highlighting their exceptional comfort. Descriptions such as "excellent bed" and "super comfortable" are common, indicating a high standard for a restful night's sleep. Most guests are pleased with the bed linen quality, contributing to the overall comfort. However, some areas for improvement include the thinness and worn state of certain bed linens, along with minor issues such as a blanket smaller than expected and a lack of sheets for the sofa bed. Overall, the hotel's beds remain a standout feature, ensuring most guests experience a sleep that's both relaxing and rejuvenating.
Cleanliness
At Hotsprings Suite Hotel, guests consistently appreciate the level of cleanliness across various facilities. The hotel itself is often noted for its clean, spacious, and beautiful environment, contributing to a pleasant stay. The pool areas receive particular praise for their cleanliness and regular maintenance, with daily cleaning routines and frequent water changes ensuring a refreshing and hygienic experience for guests. Additionally, the hotel staff is attentive, promptly addressing guest requests at the reception. However, there are areas for improvement, particularly regarding room cleaning services, which are not conducted unless specifically requested by guests. Some guests also feel that the cleanliness of the common areas and apartments could be enhanced. Despite minor issues, the overall clean and well-maintained atmosphere of the hotel is frequently acknowledged by visitors.
Staff
The staff at Hotsprings Suite Hotel receives mixed reviews from guests, with a strong emphasis on positive interactions. Many guests were particularly impressed by the politeness and attentiveness of the staff, highlighting individuals like waiter Edivaldo from the restaurant and Mrs. Ana Paula at the reception for their exceptional service. The restaurant team, being outsourced, consistently garners praise for their exemplary service. Across the board, housekeepers are noted for their professionalism and helpfulness.
However, some reviews indicate that the reception and front desk staff have significant room for improvement, with reports of rude and impolite behavior affecting the overall guest experience. While the majority of the staff is polite and helpful, there is a noted inconsistency, particularly in the reception area, which some guests found less welcoming. Additionally, feedback suggests that the bar staff could enhance their speed and friendliness to better serve guests. Despite these criticisms, the overarching sentiment reveals an attentive and courteous staff, making for a mostly pleasant stay for hotel visitors.
Pool
Hotsprings Suite Hotel is a haven for pool lovers, offering an expansive leisure area with a variety of pools that generally receive high praise from guests. The pools are described as spacious, clean, and offering a range of pleasant temperatures. Among the multiple pools available, some are particularly warm, making them ideal for families with children seeking a comfortable swim. The overall cleanliness is often noted, contributing to an enjoyable experience, though there have been occasional mentions of cleanliness issues and crowded conditions. Despite varying opinions on water temperatures, the atmosphere surrounding the pool area is generally welcoming. An additional feature of interest to potential visitors is the hotel's charging policy for pool towels, which some guests find unnecessary. Overall, the pool area remains a significant highlight for guests, contributing positively to their stay.
Parking
The parking situation at Hotsprings Suite Hotel is characterized by its offsite location, with guests noting that the parking facilities are situated in a different block and at a considerable distance from the hotel itself. While this requires visitors to drop off luggage at the hotel before proceeding to park their vehicles, a notable advantage is the free private outdoor parking available in a nearby area. Despite being uncovered and not directly adjacent to the hotel, this parking option provides a cost-effective solution for guests looking to save on parking fees. However, potential visitors should be prepared for the logistical aspect of managing luggage and vehicle placement given the separation between the hotel and parking lot.
Yes, Hotsprings Hotel Condomínio BC has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotsprings Hotel Condomínio BC.
No, Hotsprings Hotel Condomínio BC doesn't allow dogs.
Yes, parking facilities are available at Hotsprings Hotel Condomínio BC.
No, Hotsprings Hotel Condomínio BC doesn't have a gym.