Hotel Spirito by Spiwak
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Summary of reviewsHotel Spirito by Spiwak in Cali receives high praise for its prime location, conveniently located next to Chipichape Shopping Center, which provides direct access to various shops, banks, restaurants and supermarkets. This positioning, coupled with modern and spacious rooms, makes it an attractive spot for both business and leisure travelers. Guests frequently mention the modern aesthetic and comfortable facilities, such as excellent room amenities and well-maintained common areas, enhancing their overall stay.
The hotel’s breakfast experience stands out significantly with patrons lauding the wide variety and quality of offerings. Described as one of the best buffet breakfasts, it features a diverse selection of fruits, well-prepared omelets and healthy options, drawing repeated commendations. Although there are minor criticisms regarding coffee quality and replenishment of certain items, the attentive service and overall dining experience largely garner positive feedback.
Dinner experiences are somewhat mixed, as the absence of an on-site restaurant means guests must often visit Spiwak for meals. While the food quality receives praise, logistical challenges and limited room service options suggest room for improvement in this area.
The hotel's rooms are frequently highlighted for their spaciousness, modern design and comfort with guests appreciating both aesthetics and functionality. Occasional complaints about odors, cleaning schedules and maintenance issues are noted but do not overshadow the generally favorable opinions regarding room comfort and cleanliness.
Cleanliness throughout the hotel earns varied feedback. While many guests find the hotel clean and well-organized, some report inconsistencies in room cleanliness, indicating a need for more stringent housekeeping protocols. The WiFi service is broadly praised for its reliability and strength, suitable for work and leisure alike, even though the TV service could be improved.
Service from the hotel staff generally skews positive with many highlighting the friendliness and helpfulness of employees such as Sergio and Manuel. However, inconsistencies in staff behavior, particularly at the reception, suggest that further training could enhance guest experiences.
The rooftop pool offers a picturesque and welcoming environment with stunning views, though the lack of sunshades, cold water and occasional overcrowding detract from the overall experience. Guest opinions are divided on parking facilities with dissatisfaction stemming from additional charges and the limited, tight parking space.
For family stays, the hotel receives a mixed response. While suitable for family vacations, noise issues, staffing responses and certain accommodations for children present challenges. Despite this, the environment remains generally favorable for family retreats.
Finally, the beds at Hotel Spirito by Spiwak are consistently noted for their comfort with many enjoying a restful sleep thanks to the spacious and clean bedding. However, the firmness may not suit all preferences.
Overall, Hotel Spirito by Spiwak excels in location, breakfast quality, room comfort and WiFi strength, making it a recommended choice for visitors to Cali, though it could benefit from improvements in dining logistics, staff training and maintenance consistency.
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The hotel’s breakfast experience stands out significantly with patrons lauding the wide variety and quality of offerings. Described as one of the best buffet breakfasts, it features a diverse selection of fruits, well-prepared omelets and healthy options, drawing repeated commendations. Although there are minor criticisms regarding coffee quality and replenishment of certain items, the attentive service and overall dining experience largely garner positive feedback.
Dinner experiences are somewhat mixed, as the absence of an on-site restaurant means guests must often visit Spiwak for meals. While the food quality receives praise, logistical challenges and limited room service options suggest room for improvement in this area.
The hotel's rooms are frequently highlighted for their spaciousness, modern design and comfort with guests appreciating both aesthetics and functionality. Occasional complaints about odors, cleaning schedules and maintenance issues are noted but do not overshadow the generally favorable opinions regarding room comfort and cleanliness.
Cleanliness throughout the hotel earns varied feedback. While many guests find the hotel clean and well-organized, some report inconsistencies in room cleanliness, indicating a need for more stringent housekeeping protocols. The WiFi service is broadly praised for its reliability and strength, suitable for work and leisure alike, even though the TV service could be improved.
Service from the hotel staff generally skews positive with many highlighting the friendliness and helpfulness of employees such as Sergio and Manuel. However, inconsistencies in staff behavior, particularly at the reception, suggest that further training could enhance guest experiences.
The rooftop pool offers a picturesque and welcoming environment with stunning views, though the lack of sunshades, cold water and occasional overcrowding detract from the overall experience. Guest opinions are divided on parking facilities with dissatisfaction stemming from additional charges and the limited, tight parking space.
For family stays, the hotel receives a mixed response. While suitable for family vacations, noise issues, staffing responses and certain accommodations for children present challenges. Despite this, the environment remains generally favorable for family retreats.
Finally, the beds at Hotel Spirito by Spiwak are consistently noted for their comfort with many enjoying a restful sleep thanks to the spacious and clean bedding. However, the firmness may not suit all preferences.
Overall, Hotel Spirito by Spiwak excels in location, breakfast quality, room comfort and WiFi strength, making it a recommended choice for visitors to Cali, though it could benefit from improvements in dining logistics, staff training and maintenance consistency.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Spirito by Spiwak boasts an exceptional location that guests consistently praise. Situated in the north of Cali, this hotel is conveniently adjacent to the Chipichape Shopping Center, offering direct access to a wide array of stores, banks, restaurants and supermarkets. Guests appreciate the safety and convenience provided by its proximity to this bustling shopping hub.
The location is described as perfect, placing visitors close to the airport and within easy reach of various tourist spots. Many reviews highlight the hotel’s modern and spacious rooms, comfortable facilities and excellent design. The fusion of a prime location with comfortable accommodations makes it an ideal choice for those looking to explore the city or indulge in shopping and dining experiences.
The hotel’s breakfast receives commendations for its quality, adding to the overall positive experience of staying here. Guests also note the beautiful views and modern structure, further enhancing their stay. Whether traveling for business or leisure, the strategic positioning and comprehensive facilities of Hotel Spirito by Spiwak make it a highly recommended option in Cali.
Guests at Hotel Spirito by Spiwak are overwhelmingly positive about the breakfast experience. Described as very good, excellent and incredibly delicious, the breakfast buffet seems to provide a diverse and complete array of options that satisfy various tastes and cater to different dietary preferences. Many guests highlight the buffet's variety, noting the assortment of fruits, well-prepared omelets and healthy choices.
Several reviews specifically mention the breakfast as a standout aspect of their stay with phrases like "one of the best buffet breakfasts I have enjoyed in my life" and "wonderful breakfast with a wide variety of high-quality products" showing a high level of satisfaction. The organization of the buffet line and drink stations is also praised, contributing to a pleasant dining experience.
However, some guests did encounter issues such as poor coffee quality, limited options and occasional food that was cold or not restocked promptly. Despite these minor setbacks, the overall quality and variety of the breakfast, combined with attentive service and a pleasant dining environment, make it a notable feature of Hotel Spirito by Spiwak.
In conclusion, while there are occasional areas for improvement, the breakfast at Hotel Spirito by Spiwak is generally well-received and considered a highlight by many guests, adding significant value to their stay.
Hotel Spirito by Spiwak offers guests a mixed dining experience. On the positive side, patrons have praised the food, describing it as delicious and excellent. Unfortunately, the logistics and service surrounding dining have room for improvement. There is no on-site restaurant, so guests often need to visit Spiwak for meals, a situation that can be inconvenient. This arrangement has led to some logistical challenges, such as delays in service and a lack of sufficient dining tables.
Additionally, the options for room service are limited and sometimes unappealing with some guests experiencing a lack of restocked items and high prices for basic menu offerings. Furthermore, the absence of a bar and other essential amenities like slippers and a properly functioning TV adds to the discomfort. Guests have also mentioned issues with check-in times and misinformation.
There is a consensus that the restaurant could benefit from better conditioning and should ideally be located within the hotel's own facilities. Overall, while the food quality is commendable, the dining experience could be greatly enhanced with more streamlined service and on-site dining options.
At 'Hotel Spirito by Spiwak,' the guest reviews reveal a remarkable consensus on the spaciousness and comfort of the rooms. Guests frequently highlight the modern design and beautiful decoration of the rooms, mentioning that they find them not only visually appealing but also very functional. Many reviews emphasize that the beds are especially comfortable, ensuring a good night's sleep and the amenities within the rooms, such as air conditioning and room appliances, are generally well-maintained.
Despite the overwhelming positive feedback about the rooms' size and comfort, there are occasional mentions of issues such as unpleasant smells, intermittent cleaning schedules and minor maintenance concerns. Some guests noted the absence of a minibar and occasional delays in room readiness upon arrival. However, these minor inconveniences are often overshadowed by the spaciousness and modern aesthetics that many guests appreciated.
Overall, the rooms at Hotel Spirito by Spiwak are highly praised for their comfort, cleanliness and modern charm with many guests enjoying the spectacular views and the luxurious feel of their accommodations.
Hotel Spirito by Spiwak has garnered a strong reputation for its beds, which many guests describe as comfortable, big and spacious. The large king-size beds are frequently noted for their comfort, often enhancing the overall sleep experience. Cleanliness of the beds and bedding is consistently praised with many guests appreciating the tidy accommodations.
Guests particularly highlight the beds as being very comfortable with some describing them as "super comfy" along with the pillows. The combination of good bedding and pillows contributes to a restful night's sleep for many.
However, some visitors have pointed out that the beds can be quite hard and the firmness does not always suit everyone's preference. There were also occasional comments about the pillows being too high or uncomfortable and in some instances, the bed sizes were considered either too large or medium-sized and old.
In general, the beds at Hotel Spirito by Spiwak are seen as a plus, contributing positively to many guests' stays despite some mixed feedback regarding firmness and pillow height preferences.
Hotel Spirito by Spiwak enjoys a variety of opinions regarding its cleanliness. Many guests praise the hotel as being clean, comfortable and well-organized. The pool and breakfast areas, for example, are often noted as being tidy and inviting. Rooms are generally appreciated for their spaciousness and modern minimalist decor with some reviewers emphasizing the clean and meticulously kept facilities.
However, feedback on the room cleanliness is mixed. While some guests were satisfied with spotless rooms and excellent cleaning services, others reported their rooms being dirty upon arrival, floors with dust and even dirty sheets and photo frames. Housekeeping consistency seems to be an issue, as some rooms were only cleaned once during a stay or not at all. Issues with room maintenance, such as worn-out towels and a malfunctioning refrigerator, were also reported, highlighting a need for improvement in maintaining cleanliness standards.
While the hotel shows potential with its positive aspects, it would benefit from a more consistent cleaning regime to meet all guests' expectations.
Hotel Spirito by Spiwak receives a mix of sentiments regarding its staff, though the majority of reviews highlight a positive experience. A recurring theme is the friendliness and attentiveness of the staff. Many guests found them kind, approachable and helpful, especially in dining areas and during breakfast, where the service is often praised for being excellent. Highlighted staff members, such as Sergio and the bellboy Manuel, receive specific commendations for their exceptional service.
However, the hotel does face criticism for inconsistency in staff behavior. Some guests reported encountering unhelpful, inattentive or outright rude staff, particularly at the reception and during check-out. Issues like long wait times at the front desk and a lack of basic courtesy or responsiveness have been noted. There are mentions of poor customer service with some staff members displaying a lack of professionalism and empathy.
Despite these challenges, many guests still found the overall service and attention satisfactory with the friendly attitude of most employees contributing positively to their stay. The hotel management appears to receive both critique and praise, suggesting areas for improvement in training and consistency in service delivery.
Hotel Spirito by Spiwak offers robust WiFi that is praised for being perfect for working and generally strong and stable, making it accessible almost everywhere in the hotel. Guests who need reliable internet for work will find the WiFi service highly satisfactory. However, there are occasional issues with WiFi connectivity in some rooms.
Television service at the hotel appears to be less reliable with several mentions of TV not working well or frequent issues with its functionality. Guests have noted the absence of sports channels and a lack of quality in the television service, indicating room for improvement in this area.
Overall, the WiFi at Hotel Spirito by Spiwak is a strong point for travelers needing internet access, while the television service might require attention to meet guests' expectations.
Hotel Spirito by Spiwak receives mixed reviews concerning its pool area. Positives highlight a clean, well-maintained rooftop pool offering stunning views of the city and mountains, creating a picturesque and inviting atmosphere. Guests appreciate the pool's size and the friendly, helpful lifeguard.
However, several drawbacks are noted. The pool lacks essential amenities like sunshades, umbrellas and tables, contributing to discomfort, especially under the sun. Reviewers frequently mention the pool water is too cold and the area can become overcrowded. Issues such as a slippery pool deck, occasional unavailability and early closing times also diminish the experience. Additionally, the general condition of the pool and surrounding facilities indicates a need for better maintenance and improvements.
In summary, while the rooftop pool at Hotel Spirito by Spiwak offers beautiful views and a pleasant ambiance, it falls short in terms of comfort, accessibility and upkeep.
Hotel Spirito by Spiwak presents a mixed picture when it comes to parking facilities, based on guest reviews. The consensus reveals that parking incurs an additional fee, which is a common point of contention among visitors. Numerous guests expressed dissatisfaction with the fact that parking is not included in the room reservation and needs to be paid for separately on a daily basis. This extra charge, often around 9,000 to 10,000 pesos per day, seemed unreasonable to many with some stating that it should be part of the overall accommodation cost.
Moreover, the parking lot itself received criticism for its small and tight space, making it difficult to navigate, especially for larger vehicles. There were also mentions of inconveniences such as the need to pay for parking each time one leaves and re-enters the lot and the fact that cash is the only accepted payment method for the parking fee.
Several guests also highlighted issues with the parking staff, pointing out a lack of service and availability for valet parking. The cleanliness of the parking area was another point of concern with some describing it as dirty.
On a brighter note, a few guests mentioned receiving parking vouchers or discounted rates, which slightly mitigated the inconvenience of the additional cost. Overall, while the hotel offers parking, the experience comes with its set of challenges and added costs, which potential guests should consider when planning their stay.
Hotel Spirito by Spiwak presents a mixed experience for families seeking accommodation. Many reviews highlight it as a nice and decent hotel for families with comfortable facilities suited for family vacations and trips. The hotel is described as perfect for a peaceful family stay and highly recommended for family trips or groups.
However, there are some notable concerns. While some families had a good stay, others faced issues that detracted from their experience. Problems such as noise from other rooms disrupting sleep, poor responses from staff regarding specific needs and even instances where children were not provided breakfast have been mentioned. Additionally, there were complaints about the hotel not being ideal for families with small children, suggesting that it might be better suited for older kids or adults.
Despite some shortcomings, the hotel appears to offer a generally good environment for family stays, particularly for those looking for a peaceful and comfortable retreat. With improvements in service and addressing specific family needs, it could become an even more attractive option for family vacations.
Hotel Spirito by Spiwak has garnered varying reviews regarding its five-star rating, facilities and services. The positive aspects highlighted by guests include the hotel being recognized as one of the few truly pet-friendly five-star hotels, the presence of modern rooms, a new lobby and exemplary service from staff members, including security, front desk and cleaning personnel. Additionally, the fireplaces give an impression of a five-star ambiance.
However, numerous aspects have not met the expectations of a five-star establishment. The cleanliness of the pool was notably below standard and the overall cleanliness was flagged for improvement. The cable TV service was unreliable with a terrible signal, detracting from the guest experience. Some guests felt that the hotel did not meet five-star standards and suggested that staff training could enhance service quality. Overall, while there are commendable elements at Hotel Spirito by Spiwak, several areas require significant improvements to align with the expected five-star quality.
Hotel Spirito by Spiwak offers a mixed experience regarding accessibility for guests with disabilities. While some aspects of the hotel provide good accessibility, such as having great space for wheelchairs and generally accessible facilities, there are notable drawbacks. There are steps without ramps, making it less suitable for older guests and those with mobility issues. The entry process is secure but may feel intimidating. Additionally, there are instances where information about additional costs was not clearly communicated and some amenities were not functional. Overall, the hotel offers some accessible features, but areas for improvement include enhancing mobility access and transparency about costs and amenities.
Hotel Spirito by Spiwak features an outdoor pool on the rooftop that offers stunning views of both the city and the mountains. The pool on the deck is described as very nice and beautiful, contributing to a pleasant atmosphere with great vibes. However, some guests mentioned the absence of tables with umbrellas and instances of missing towels and service. Despite these minor drawbacks, the rooftop pool remains a highlight, providing an enjoyable and scenic experience for guests.
Hotel Spirito by Spiwak offers a blend of spacious and comfortable accommodations paired with very good furniture, lending a sense of luxury to the guest experience. The hotel's upper scale setting is complemented by phenomenal attention from the staff and elegantly designed spaces. Guests have praised the excellent hotel facilities and incredible service, highlighting the posh, updated ambiance. Although opinions vary on whether it meets the highest standards of luxury, the overall impressions lean towards a luxurious and comfortable stay.
Hotel Spirito by Spiwak earns praise for being one of the few true pet-friendly 5-star hotels available, welcoming pets into various areas of the hotel. Guests have reported positive experiences, especially those with assistance dogs, indicating attentive and accommodating service.
However, potential visitors should be aware of the additional fees associated with bringing pets, as these are consistently mentioned across reviews. Pets are only permitted with prior notice and associated additional charges. Although the hotel allows pets in all areas, some amenities such as water for dogs are not provided. Despite these minor drawbacks, Hotel Spirito by Spiwak is acknowledged as a good pet-friendly option for travelers bringing their furry companions.
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Location
The location is described as perfect, placing visitors close to the airport and within easy reach of various tourist spots. Many reviews highlight the hotel’s modern and spacious rooms, comfortable facilities and excellent design. The fusion of a prime location with comfortable accommodations makes it an ideal choice for those looking to explore the city or indulge in shopping and dining experiences.
The hotel’s breakfast receives commendations for its quality, adding to the overall positive experience of staying here. Guests also note the beautiful views and modern structure, further enhancing their stay. Whether traveling for business or leisure, the strategic positioning and comprehensive facilities of Hotel Spirito by Spiwak make it a highly recommended option in Cali.
Breakfast
Several reviews specifically mention the breakfast as a standout aspect of their stay with phrases like "one of the best buffet breakfasts I have enjoyed in my life" and "wonderful breakfast with a wide variety of high-quality products" showing a high level of satisfaction. The organization of the buffet line and drink stations is also praised, contributing to a pleasant dining experience.
However, some guests did encounter issues such as poor coffee quality, limited options and occasional food that was cold or not restocked promptly. Despite these minor setbacks, the overall quality and variety of the breakfast, combined with attentive service and a pleasant dining environment, make it a notable feature of Hotel Spirito by Spiwak.
In conclusion, while there are occasional areas for improvement, the breakfast at Hotel Spirito by Spiwak is generally well-received and considered a highlight by many guests, adding significant value to their stay.
Dinner
Additionally, the options for room service are limited and sometimes unappealing with some guests experiencing a lack of restocked items and high prices for basic menu offerings. Furthermore, the absence of a bar and other essential amenities like slippers and a properly functioning TV adds to the discomfort. Guests have also mentioned issues with check-in times and misinformation.
There is a consensus that the restaurant could benefit from better conditioning and should ideally be located within the hotel's own facilities. Overall, while the food quality is commendable, the dining experience could be greatly enhanced with more streamlined service and on-site dining options.
Rooms
Despite the overwhelming positive feedback about the rooms' size and comfort, there are occasional mentions of issues such as unpleasant smells, intermittent cleaning schedules and minor maintenance concerns. Some guests noted the absence of a minibar and occasional delays in room readiness upon arrival. However, these minor inconveniences are often overshadowed by the spaciousness and modern aesthetics that many guests appreciated.
Overall, the rooms at Hotel Spirito by Spiwak are highly praised for their comfort, cleanliness and modern charm with many guests enjoying the spectacular views and the luxurious feel of their accommodations.
Beds
Guests particularly highlight the beds as being very comfortable with some describing them as "super comfy" along with the pillows. The combination of good bedding and pillows contributes to a restful night's sleep for many.
However, some visitors have pointed out that the beds can be quite hard and the firmness does not always suit everyone's preference. There were also occasional comments about the pillows being too high or uncomfortable and in some instances, the bed sizes were considered either too large or medium-sized and old.
In general, the beds at Hotel Spirito by Spiwak are seen as a plus, contributing positively to many guests' stays despite some mixed feedback regarding firmness and pillow height preferences.
Cleanliness
However, feedback on the room cleanliness is mixed. While some guests were satisfied with spotless rooms and excellent cleaning services, others reported their rooms being dirty upon arrival, floors with dust and even dirty sheets and photo frames. Housekeeping consistency seems to be an issue, as some rooms were only cleaned once during a stay or not at all. Issues with room maintenance, such as worn-out towels and a malfunctioning refrigerator, were also reported, highlighting a need for improvement in maintaining cleanliness standards.
While the hotel shows potential with its positive aspects, it would benefit from a more consistent cleaning regime to meet all guests' expectations.
Staff
However, the hotel does face criticism for inconsistency in staff behavior. Some guests reported encountering unhelpful, inattentive or outright rude staff, particularly at the reception and during check-out. Issues like long wait times at the front desk and a lack of basic courtesy or responsiveness have been noted. There are mentions of poor customer service with some staff members displaying a lack of professionalism and empathy.
Despite these challenges, many guests still found the overall service and attention satisfactory with the friendly attitude of most employees contributing positively to their stay. The hotel management appears to receive both critique and praise, suggesting areas for improvement in training and consistency in service delivery.
Wi-Fi
Television service at the hotel appears to be less reliable with several mentions of TV not working well or frequent issues with its functionality. Guests have noted the absence of sports channels and a lack of quality in the television service, indicating room for improvement in this area.
Overall, the WiFi at Hotel Spirito by Spiwak is a strong point for travelers needing internet access, while the television service might require attention to meet guests' expectations.
Pool
However, several drawbacks are noted. The pool lacks essential amenities like sunshades, umbrellas and tables, contributing to discomfort, especially under the sun. Reviewers frequently mention the pool water is too cold and the area can become overcrowded. Issues such as a slippery pool deck, occasional unavailability and early closing times also diminish the experience. Additionally, the general condition of the pool and surrounding facilities indicates a need for better maintenance and improvements.
In summary, while the rooftop pool at Hotel Spirito by Spiwak offers beautiful views and a pleasant ambiance, it falls short in terms of comfort, accessibility and upkeep.
Parking
Moreover, the parking lot itself received criticism for its small and tight space, making it difficult to navigate, especially for larger vehicles. There were also mentions of inconveniences such as the need to pay for parking each time one leaves and re-enters the lot and the fact that cash is the only accepted payment method for the parking fee.
Several guests also highlighted issues with the parking staff, pointing out a lack of service and availability for valet parking. The cleanliness of the parking area was another point of concern with some describing it as dirty.
On a brighter note, a few guests mentioned receiving parking vouchers or discounted rates, which slightly mitigated the inconvenience of the additional cost. Overall, while the hotel offers parking, the experience comes with its set of challenges and added costs, which potential guests should consider when planning their stay.
Family
However, there are some notable concerns. While some families had a good stay, others faced issues that detracted from their experience. Problems such as noise from other rooms disrupting sleep, poor responses from staff regarding specific needs and even instances where children were not provided breakfast have been mentioned. Additionally, there were complaints about the hotel not being ideal for families with small children, suggesting that it might be better suited for older kids or adults.
Despite some shortcomings, the hotel appears to offer a generally good environment for family stays, particularly for those looking for a peaceful and comfortable retreat. With improvements in service and addressing specific family needs, it could become an even more attractive option for family vacations.
5 Star
However, numerous aspects have not met the expectations of a five-star establishment. The cleanliness of the pool was notably below standard and the overall cleanliness was flagged for improvement. The cable TV service was unreliable with a terrible signal, detracting from the guest experience. Some guests felt that the hotel did not meet five-star standards and suggested that staff training could enhance service quality. Overall, while there are commendable elements at Hotel Spirito by Spiwak, several areas require significant improvements to align with the expected five-star quality.
Accessible
Outdoor Pool
Luxury
Dog Friendly
However, potential visitors should be aware of the additional fees associated with bringing pets, as these are consistently mentioned across reviews. Pets are only permitted with prior notice and associated additional charges. Although the hotel allows pets in all areas, some amenities such as water for dogs are not provided. Despite these minor drawbacks, Hotel Spirito by Spiwak is acknowledged as a good pet-friendly option for travelers bringing their furry companions.
Yes, Hotel Spirito by Spiwak has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Spirito by Spiwak.
Yes, Hotel Spirito by Spiwak welcomes dogs.
Yes, parking facilities are available at Hotel Spirito by Spiwak.
No, Hotel Spirito by Spiwak doesn't have a gym.
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