The AR Roca Esmeralda & SPA Hotel is consistently praised for its prime beachfront location, which offers easy and immediate access to Fossa Beach. This exceptional setting makes it a standout choice for beach lovers and those seeking tranquility. Guests frequently highlight the convenience of nearby bars, restaurants, shops and other amenities such as bus stops, pharmacies and cycling routes. Spectacular views, including the iconic Rock of Ifach, add to the scenic beauty, making the location one of the hotel's strongest attributes.
Breakfast at the hotel is generally well-received with many guests appreciating the variety and quality of the buffet. Fresh fruits, juices and a wide selection of foods cater to diverse tastes, though some guests suggest improvements in temperature control and coffee quality. Similarly, the dinner buffet garners positive remarks for its diversity and flavor, though some guests wish for a broader selection and better quality at times. Overall, the dining experience is seen as satisfactory.
The rooms are noted for their spaciousness and cleanliness, providing large, comfortable spaces with balconies that often offer stunning sea views. Despite the positive aspects, the rooms are considered outdated with decor and furniture showing signs of age. Issues with heating and noise due to thin walls are noted, but the overall cleanliness and friendly atmosphere make the rooms a pleasant part of the stay.
Cleanliness across the hotel is commendable with many guests praising the upkeep of rooms, common areas and the pool. The cleaning staff’s efficiency and friendliness contribute to a positive experience, although some reviews suggest more thorough deep cleaning could be beneficial.
The hotel's staff receives high praise for their exceptional service, friendliness and willingness to assist. Reviews frequently highlight individuals who go above and beyond to enhance the guest experience, making the stay memorable and enjoyable.
The hotel's WiFi service is seen as a mixed bag with some guests finding it slow and unreliable, despite it being free. Improvements in stability and speed are suggested to enhance the overall guest experience.
The spa is appreciated for its cleanliness and good value, despite its small size and limited facilities. Guests enjoy the heated pool and sauna, but occasional issues like murky water and the additional charge are noted. The spa is seen as a nice addition, though some believe it should be included in the room rate.
The gym is another area where guests see both positives and room for improvement. While the availability of a gym is appreciated, its small size and cleanliness are points of concern. Enhanced operational hours and better maintenance could improve guest satisfaction.
The pool facilities receive favorable reviews for their cleanliness and maintenance with guests particularly enjoying the heated indoor and outdoor pools. However, the pools' small size can lead to crowding. Minor issues like missing tiles and shortage of sunbeds are mentioned, but overall, the pool is seen as a relaxing and well-kept area.
Guests continually emphasize the hotel's close proximity to the beach, making it a perfect destination for those looking to enjoy coastal activities and scenery. The beachfront location is highlighted as a top feature with many guests delighting in the easy access to the lovely Fossa Beach and the partial sea views from their balconies.
Overall, AR Roca Esmeralda & SPA Hotel offers an enjoyable and convenient stay with a strong emphasis on location, cleanliness and friendly service, making it a preferred choice for beach lovers and those seeking a relaxing getaway.
Categories
Beachfront
Located on Playa de la Fossa, this hotel is a short walk (0.1 miles) from the beach and offers stunning sea views. It features a spa and pools, providing relaxing amenities close to the shore.
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
Answers last updated by our editors
Spa
Situated on the seafront near Penyal d'Ifach Natural Park, this hotel offers an outdoor pool and sun terrace. Its spa includes a heated pool, Turkish bath, Finnish sauna, and jacuzzi, providing a comprehensive wellness experience.
Family
This hotel offers a family-friendly atmosphere and facilities, including a large indoor pool and a kids' club, are well-suited for keeping children entertained. Various family activities ensure that there is always something to do.
Pool
Located on the beach, this hotel boasts two outdoor swimming pools. The hotel also offers massages, body treatments, and facials, ensuring a relaxing and rejuvenating experience.
Indoor Pool
Pool Lap Lanes
Outdoor Pool
Business
AR Roca Esmeralda & SPA Hotel offers one meeting room with a capacity for up to 225 people. Business amenities include meeting facilities with wireless internet access, fax, and photocopying services. Free WiFi is available throughout the property, and laundry services are offered.
Accessible
Accessible rooms are available, adapted for guests with reduced mobility. These rooms include spacious bathrooms with showers, safety chairs, and handrails. The hotel offers barrier-free access and a wheelchair accessible lift.
Gym
This hotel offers a gym that is free to use, a weight lifting room and an indoor pool to complement fitness routines.
3 Star
This hotel stands out with its spa facilities, offering guests a relaxing experience. Its beachfront location provides easy access to the sea, and the combination of wellness amenities and a prime location enhances its appeal.
Outdoor Pool
This spa hotel includes indoor and outdoor pools as part of its wellness offerings. It provides a relaxing environment with good pool amenities.
Pool Lap Lanes
As a hotel with spa, it is known for its relaxing facilities. It is tagged as having swimming pool lap lanes, making it suitable for guests looking for dedicated swimming facilities.
Indoor Pool
AR Roca Esmeralda & SPA Hotel offers an indoor pool as one of its multiple swimming facilities. The indoor pool is part of the hotel's spa area which includes a sauna and Turkish bath/hammam.
Beach
Parking
Sustainability Journey
Room Types
Double or Twin RoomThese bright rooms have a private balcony, many with views of the Mediterranean. Rooms also have air conditioning and satellite TV.
Triple Room (2 Adults + 1 Child)These bright rooms have a private balcony, many with views of the Mediterranean. Rooms also have air conditioning and satellite TV.
Additional bed is a sofa bed measuring 135 cm wide. Children must always share the sofa bed.
Double or Twin Room with Spa AccessThese bright rooms have a private balcony, many with views of the Mediterranean. Rooms also have air conditioning and satellite TV.
This room also includes a half-board meal plan and 1 spa circuit per person, per stay (hot tub, sauna and foot bath).
Double or Twin Room (1 Adult)This air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with a quiet street view.
Triple RoomThe unit offers 3 beds.
Double Room with Sea ViewThe unit offers 2 beds.
Triple Room with Sea ViewThe unit offers 3 beds.
Triple Room with Sea ViewThe unit offers 3 beds.
Double Room with Sea ViewThe unit offers 2 beds.
Junior Suite with Sea ViewThe unit has 2 beds.
Junior SuiteThe unit offers 2 beds.
Junior Suite with Sea ViewThe unit offers 2 beds.
Junior SuiteThe unit offers 2 beds.
Junior Suite with Sea ViewThe unit offers 2 beds.
Junior SuiteThe unit has 2 beds.
Junior Suite with Sea ViewThe unit has 2 beds.
Junior SuiteThe unit has 2 beds.
Junior Suite with Sea ViewThe unit has 2 beds.
Junior SuiteThe unit has 2 beds.
Junior Suite with Sea ViewThe unit has 2 beds.
Junior SuiteThe unit offers 2 beds.
Guest Reviews
7.7
Good
Review Summaries
Location
The AR Roca Esmeralda & SPA Hotel is highly praised for its exceptional location, making it an ideal choice for beach lovers and those seeking tranquility. The hotel is strategically positioned right on the promenade, providing immediate and easy access to the beach, just a short walk away. Guests frequently highlight the proximity to the beach, bars, restaurants and shops, creating a convenient and enjoyable stay.
The area surrounding the hotel is noted for being calm, making it perfect for those looking to unwind. The location also offers spectacular views, including the iconic Rock of Ifach, which adds to the scenic beauty of the stay. Visitors appreciate the convenience of having everything within walking distance, including bus stops, pharmacies, supermarkets and cycling routes.
The hotel's location along the beachfront is described as unbeatable with many reviewers noting the breathtaking views from their rooms and terraces. The nearby beach promenade is a favorite spot for guests, offering plenty of places to stop and enjoy the views.
Overall, guests agree that the combination of the hotel's prime beachfront location and excellent amenities makes it a standout choice for a relaxing getaway, whether for a weekend or a longer stay.
Breakfast
The breakfast at AR Roca Esmeralda & SPA Hotel receives a mix of opinions from guests, but overall leans positively. Many reviews highlight the variety and quality of the breakfast options, describing the buffet as extensive, abundant and well-catered to diverse tastes with healthy choices available. Guests frequently use terms like very good, excellent and exceptional to describe their breakfast experience, praising the selection of fresh juices, fruits and the high-quality food on offer.
However, some criticisms do exist. A portion of the reviews mention issues with temperature, suggesting that some hot items were not hot and a common complaint is about the coffee quality, often described as weak or machine-made. A few guests felt the breakfast was average or poorly executed, lacking in variety of cold cuts or specific items like donuts and there were occasional mentions that breakfast could be improved.
Despite the few negative comments, the majority of guests appear satisfied, particularly appreciating the variety and completeness of the buffet, making it a strong point in their stay at the hotel.
Dinner
AR Roca Esmeralda & SPA Hotel offers a range of dining experiences that elicit varied opinions. The dinner buffet is generally described as acceptable and on many occasions, it is praised for being good and varied. Guests appreciate the diverse food options and the buffet is designed to cater to different tastes, providing plentiful choices for both breakfast and dinner. Many guests highlight the quality of meals, noting that the food is tasty and varied with great flavor.
However, there are also comments pointing out issues such as the buffet being somewhat limited and lacking in quality from time to time. Some guests felt that the dinner dishes were bland or tasted like cafeteria-style food. There were a few mentions of the food being scarce and not living up to expectations with calls for a broader selection.
Despite some criticisms, exceptional moments include praise for the cook María and the hotel staff, as well as specific mentions of good meal buffets. While the buffet might not always meet everyone's standards, the overall variety and the effort to suit diverse palates are acknowledged. The buffet experience is often described as very good with the dinners and the pool area adding to the pleasant stay.
Rooms
Nestled close to the city’s edge, the AR Roca Esmeralda & SPA Hotel offers rooms that are renowned for their spaciousness and cleanliness. Guests often mention the large, comfortable rooms that come with sizeable balconies, some offering stunning sea views. The balconies are a standout feature, providing ample space to relax and take in the beautiful surroundings.
However, the hotel’s rooms are showing their age. Many reviewers point out the outdated decor and furniture that seem frozen in time with some pieces dating back to the 1980s. The bathrooms also need updating, often described as old and in some cases, in poor condition. The antiquated furniture and dated design detract from the overall comfort despite the good size of the rooms.
Heating appears to be an issue as well with several guests noting the room temperature does not exceed 15 degrees Celsius, making the space uncomfortably cold, especially in winter months. Noise can be a problem due to thin walls and old windows, reducing the level of tranquility.
Despite these drawbacks, the rooms maintain a certain level of charm with their bright and airy feel. Guests appreciate the cleanliness and spaciousness and the staff are often praised for their friendliness and helpfulness, suggesting a welcoming atmosphere. For future travelers, it's clear that the hotel could benefit from refurbishment to match its otherwise commendable amenities.
Beds
Guest reviews of the AR Roca Esmeralda & SPA Hotel reveal a mixed but predominantly negative experience with the hotel’s beds. There are notable praises highlighting that some guests found the beds and pillows very comfortable. However, a significant number of reviews describe the mattresses as too hard or uncomfortable with many mentioning outdated or old spring mattresses. Single beds are sometimes pushed together instead of offering a proper double bed, which added to the discomfort for some guests. Issues with the pillows were also frequently cited, as they were often too soft, contributing to an overall unsatisfactory sleeping experience. Additionally, a few reviews noted that the beds and mattresses are in dire need of renewal. Despite some guests finding the beds comfy, the consensus suggests that improvement in bedding quality could enhance the stay for future guests.
Cleanliness
AR Roca Esmeralda & SPA Hotel has garnered mostly positive remarks regarding its cleanliness. Many guests have noted that the hotel and its facilities are overall very clean and well-maintained. Several reviews specifically highlight the cleanliness of the rooms, common areas and the pool with some describing the rooms as very clean, tidy and comfortable. Housekeeping efforts are frequently praised with guests remarking positively on the friendly and efficient cleaning staff who strive to keep everything in order.
However, there are a few caveats that guests have mentioned. Some reviews point out that while the rooms and facilities are generally clean, they could benefit from a deeper and more thorough cleaning, especially regarding older furniture, bathrooms and certain outdated features. A number of visitors have also noted that the cleanliness of their rooms was inconsistent, seemingly depending on which cleaning staff was on duty. There are occasional mentions of insufficient cleaning during longer stays and issues such as dirty towels and dusty furniture.
In summary, while AR Roca Esmeralda & SPA Hotel maintains a high standard of cleanliness overall, there is room for improvement in certain areas to ensure a consistently spotless experience for all guests.
Staff
The guests of AR Roca Esmeralda & SPA Hotel consistently praise the staff for their exceptional service and friendliness. Reviewers frequently mention the staff's efficiency, politeness and helpful nature, making for a pleasant and welcoming atmosphere. Both the reception and dining room staff stand out for their attentiveness and warm treatment. Specific individuals, like Sofia at the front desk and Alicia who provided an exceptional welcome, are highlighted for going above and beyond to enhance the guest experience.
The cooking and cleaning staff also receive compliments for their polite demeanor and professionalism, contributing to the overall satisfaction of the guests. Animated team members, lifeguards and waiters are appreciated for their efforts in making guests’ stays enjoyable, especially for children. Although there are minor criticisms regarding language barriers and occasional unfriendly encounters, the overwhelming majority of reviews reflect a positive experience centered around the staff's dedication to providing excellent service.
Overall, the hotel's staff is celebrated for their superb customer service, making the stay at AR Roca Esmeralda & SPA Hotel memorable and enjoyable for visitors.
Wi-Fi
The WiFi at AR Roca Esmeralda & SPA Hotel has shown mixed performance according to guest reviews. Guests frequently noted that the WiFi service could be inconsistent and sometimes slow. While some appreciated the fact that it is free, others found the connection to be weak and unreliable. There were also mentions of the WiFi occasionally giving trouble or not working at all. Despite these concerns, the hotel offers WiFi as a complimentary service, though improvements in stability and speed would enhance the overall guest experience.
Spa
The spa at AR Roca Esmeralda & SPA Hotel has garnered mixed feedback from guests. Many found the spa to be very pleasant, clean and professionally maintained, highlighting it as a positive aspect of their stay. The spa facilities, including a heated pool and sauna, were appreciated for their convenience and good value, especially with the nominal €10 fee that includes towel usage. However, there were several critiques pointing to its small size, limited facilities and occasional issues like murky water and poorly utilized space. Some guests felt that the additional charge for the spa was not justified given its simplicity and that it should be included in the hotel stay. The spa is closed on Sundays, which could be inconvenient for weekend visitors. Despite the criticisms, many still found the spa experience very good and an enjoyable addition to their stay at the hotel.
Gym
The gym at AR Roca Esmeralda & SPA Hotel offers some positive features but also has room for improvement. Guests appreciated the fact that a gym is available and free to use. Some have described it as very good and there is also a weight lifting room and an indoor pool to complement fitness routines. However, the gym was noted to be small and had poor facilities with reports of dirtiness. Additionally, the gym's hours and closure on Sundays were a point of inconvenience for some guests. Overall, while the availability of a gym is a plus, the hotel could enhance the cleanliness and operational hours to better serve its guests.
Pool
'AR Roca Esmeralda & SPA Hotel' features a range of pools that generally receive positive feedback for their cleanliness and maintenance. Guests particularly appreciate the heated pools, both indoor and outdoor, which offer a relaxing experience regardless of the weather. The indoor pool stands out due to its consistent warmth and availability, making it a popular choice among visitors. However, some guests note that while the pools are well-kept and comfortable, they tend to be on the smaller side, which sometimes leads to crowding issues.
The pool areas are well-maintained and guests find them clean and inviting. The lighting in the pool area at night adds a pleasant ambiance, enhancing the overall experience. Despite the cleanliness and good maintenance, there are a few practical concerns. Several reviews mention a shortage of sunbeds and umbrellas, making it difficult to find a spot to relax during peak times. Missing floor tiles and occasional broken loungers also detract slightly from the otherwise positive pool experience.
The hotel provides separate pools for adults and children, which is appreciated by families. However, some visitors feel that the amenities and services around the pool area could be improved, citing a lack of lifeguards at times and minimal adult-focused entertainment. Nonetheless, the presence of activities and a lifeguard named Lucas has been highlighted positively by guests.
Overall, while the pool facilities at 'AR Roca Esmeralda & SPA Hotel' are well-regarded for their cleanliness, heating and maintenance, size and equipment availability can be occasional drawbacks, especially when the hotel is at full capacity.
Beach
The reviews highlight the exceptional location of 'AR Roca Esmeralda & SPA Hotel,' particularly its close proximity to the beach. Guests repeatedly emphasize that the hotel is just a very short walk to the beautiful Fossa Beach with some even noting it's right in front of the beach or a mere few meters away. Several reviews mention enjoying partial sea views from their balconies, adding to the charm of the coastal experience.
The beachfront location stands out as one of the top features with the hotel being described as situated on the seafront or next to La Fossa Beach. Guests appreciate the ability to use the beach easily during their stay and the convenience of a nearby beach café. The beach itself receives praise for being excellent, suggesting a high-quality seaside environment for visitors.
Overall, the favorable mentions of the hotel's closeness to the beach underline its appeal for beach lovers and those looking to enjoy the coastal scenery and activities during their stay.
Parking
The AR Roca Esmeralda & SPA Hotel offers a range of parking options that generally receive positive feedback from guests. Many appreciate the free and complimentary parking available both at the hotel and in the surrounding areas. Guests consistently mention the ease and availability of parking, describing it as good, nice and plentiful. The hotel provides both outdoor parking and a private garage with covered and paid parking options available for a fee, typically around 9 euros per day. The garage, though noted by some as tight, is appreciated for its affordability and proximity to the hotel. Despite a few challenges in locating parking initially, most guests find the parking services easily accessible and convenient with plenty of nearby parking spaces, meters and lots. Overall, parking at AR Roca Esmeralda & SPA Hotel is considered user-friendly and accommodating.
Family
AR Roca Esmeralda & SPA Hotel is often described as a family-friendly destination, making it an excellent choice for those traveling with children. The atmosphere throughout the hotel is very family-oriented, providing a calm and reassuring environment. The facilities, including a large indoor pool and a kids' club, are well-suited for keeping children entertained and various family activities ensure that there is always something to do. The hotel has a family-friendly ambiance with suitable family rooms and thoughtful inclusions like sofa beds.
Despite a few areas needing renovation and some dated furnishings, overall, the property maintains good upkeep, especially the pool, which is noted for its good maintenance. The hotel's strict anti-COVID measures instill confidence and safety. Its perfect location also makes it convenient for family outings.
This hotel is particularly recommended for families and couples with entertainment programs that cater especially well to children. While the entertainment leans towards older guests, families still find the hotel a satisfactory spot for a pleasant stay.
3 Star
AR Roca Esmeralda & SPA Hotel in Calpe stands out as a solid choice among three-star accommodations. The hotel's location is deemed good, fitting well within expectations for its rating. Guests frequently highlight the comfortable atmosphere and note that the quality and price align well, offering satisfactory value. The food quality has also received positive remarks. Although some reviews mention disappointing or poor quality for a three-star hotel, the majority describe it as very correct, a good option and excellent for its category. Overall, it presents as a classic three-star beach hotel that meets the standards associated with its rating.
Accessible
AR Roca Esmeralda & SPA Hotel has been praised for its accessibility features catering to guests with disabilities. Guests noted that the hotel is not crowded and offers an accessible environment with facilities tailored for wheelchair users and individuals with reduced mobility. The rooms are specifically adapted to be comfortable and practical for disabled persons, ensuring that architectural barriers have been eliminated. Additionally, many areas within the hotel are easily accessible, contributing to a positive experience for guests with mobility challenges. However, some feedback suggests that locating certain rooms on the first floor could further improve accessibility. Overall, the hotel is well-suited for visitors seeking a disabled-friendly stay.
Outdoor Pool
The AR Roca Esmeralda & SPA Hotel features a range of outdoor pools that receive high praise for their cleanliness and maintenance. Guests appreciate the various outdoor pools, including a spacious and beautiful main pool. The outdoor pool area offers lively entertainment options such as aquagym, aquayoga and aquazumba, enhancing the overall poolside experience. Despite some mentioning that the pool may feel small compared to the hotel's size, the general consensus highlights its well-kept state and enjoyable atmosphere. The heated pool is also noted as a positive feature, adding to the variety of aquatic amenities available.
Indoor Pool
The AR Roca Esmeralda & SPA Hotel features an indoor pool that has garnered positive remarks from guests for its cleanliness and general upkeep. The heated pool is typically large, uncrowded and offers great relaxing moments in a comfortable and accessible setting. The common areas, including the spa, are well-maintained and add significant value to the overall experience. However, the pool has faced occasional closures, particularly on Sundays, which has been a minor inconvenience for some guests. Despite these occasional closures, the indoor pool remains a key highlight for visitors, combining excellent maintenance with a welcoming atmosphere.
Beachfront
The AR Roca Esmeralda & SPA Hotel is praised for its outstanding beachfront location with guests frequently mentioning its proximity to the sea. It's situated right on the promenade, making it exceptionally convenient for beach access. Visitors appreciate being just a minute away from the beach and often praise the great views of the sea from their rooms. This hotel is considered to be in one of the most beautiful locations in Calpe, emphasizing its frontline beach position and almost immediate beach access. The location is repeatedly described as excellent, super close to the beach and offers a highly sought-after beach experience.
FAQ
Yes, AR Roca Esmeralda & SPA Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at AR Roca Esmeralda & SPA Hotel.
No, AR Roca Esmeralda & SPA Hotel doesn't allow dogs.
Yes, parking facilities are available at AR Roca Esmeralda & SPA Hotel.
