Zenia Hotel & Spa
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Summary of reviewsZenia Hotel & Spa provides a well-rounded and generally positive experience for guests, highlighted by its accessible and quiet location, satisfying breakfast offerings, comfortable beds, helpful staff and relaxing spa facilities.
Located on the outskirts of town in a commercial and industrial area, the hotel's proximity to the highway makes it convenient for short stays and easy navigation. Despite initial reservations about the industrial surroundings, guests appreciate the quiet environment, ample parking and nearby amenities including shops and restaurants. Though further from the town center, the location offers practical benefits for travelers.
Guests are particularly pleased with the hotel's breakfast, which features a wide variety of delicious options, making it a highlight of many stays. The buffet is frequently replenished and includes items such as fresh yogurts, cereals, fruit juice and superb jams. While there are suggestions for expanding the selection, the overall breakfast experience is generous and satisfying.
The dining experience at Zenia Hotel & Spa, while mostly positive, has room for improvement. Though many guests praise the delicious dishes, generous portions and good value for money, some note limitations in menu variety and operational issues. Despite these setbacks, the quality of meals when available is generally well-received.
The rooms at Zenia Hotel & Spa receive high praise for their comfort, cleanliness and spaciousness. Guests enjoy the large, cozy beds and the well-designed room layouts, making for a relaxing stay. Occasional concerns about outdated decor and minor maintenance issues do arise, but the positive room experience remains dominant.
Guests consistently commend the hotel's staff for their friendliness and professionalism. The team is noted for creating a welcoming atmosphere, being attentive and delivering excellent service. Specific staff members such as receptionists Sonia, Jessica, Laetitia and Nathalie receive special mentions for their helpfulness and dedication.
The spa area stands out for its serene atmosphere and well-equipped facilities, including jacuzzis, a swimming pool, a steam room and a sauna. Guests appreciate the top-notch maintenance and cleanliness, although some concerns about functionality and upkeep are noted. Enhancing the spa's accessibility and extending its operating hours could further improve the experience.
The pool area offers a refreshing retreat, though some guests find the water to be too cold and note limited operating hours. Despite this, the overall pool and spa facilities are clean and enjoyable, adding to the hotel's appeal.
In summary, Zenia Hotel & Spa provides a comfortable and convenient stay with standout features like hearty breakfasts, relaxing spa amenities and excellent service from the staff. While there are areas for improvement, particularly in dining and spa maintenance, the overall experience remains positive and inviting for guests.
Categories
Located on the outskirts of town in a commercial and industrial area, the hotel's proximity to the highway makes it convenient for short stays and easy navigation. Despite initial reservations about the industrial surroundings, guests appreciate the quiet environment, ample parking and nearby amenities including shops and restaurants. Though further from the town center, the location offers practical benefits for travelers.
Guests are particularly pleased with the hotel's breakfast, which features a wide variety of delicious options, making it a highlight of many stays. The buffet is frequently replenished and includes items such as fresh yogurts, cereals, fruit juice and superb jams. While there are suggestions for expanding the selection, the overall breakfast experience is generous and satisfying.
The dining experience at Zenia Hotel & Spa, while mostly positive, has room for improvement. Though many guests praise the delicious dishes, generous portions and good value for money, some note limitations in menu variety and operational issues. Despite these setbacks, the quality of meals when available is generally well-received.
The rooms at Zenia Hotel & Spa receive high praise for their comfort, cleanliness and spaciousness. Guests enjoy the large, cozy beds and the well-designed room layouts, making for a relaxing stay. Occasional concerns about outdated decor and minor maintenance issues do arise, but the positive room experience remains dominant.
Guests consistently commend the hotel's staff for their friendliness and professionalism. The team is noted for creating a welcoming atmosphere, being attentive and delivering excellent service. Specific staff members such as receptionists Sonia, Jessica, Laetitia and Nathalie receive special mentions for their helpfulness and dedication.
The spa area stands out for its serene atmosphere and well-equipped facilities, including jacuzzis, a swimming pool, a steam room and a sauna. Guests appreciate the top-notch maintenance and cleanliness, although some concerns about functionality and upkeep are noted. Enhancing the spa's accessibility and extending its operating hours could further improve the experience.
The pool area offers a refreshing retreat, though some guests find the water to be too cold and note limited operating hours. Despite this, the overall pool and spa facilities are clean and enjoyable, adding to the hotel's appeal.
In summary, Zenia Hotel & Spa provides a comfortable and convenient stay with standout features like hearty breakfasts, relaxing spa amenities and excellent service from the staff. While there are areas for improvement, particularly in dining and spa maintenance, the overall experience remains positive and inviting for guests.
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Located in PROVILLE, this hotel features a spa. The hotel is known for its spa facilities, providing a relaxing experience for guests.
Family Friendly Hotel
This hotel has a relaxing spa and pool area, offering a good option for families looking for relaxation and recreation.
Dog Friendly Hotel
This hotel is listed as pet-friendly.
Hotel with Swimming Pool
This hotel features a swimming pool, spa center with Turkish steam room, Turkish bath, and hot tub, as well as a gym facility. It also offers a restaurant and a cozy bar.
Indoor Pool
3-Star Hotel
Located a 5-minute drive from Cambrai city centre, this hotel offers air-conditioned rooms with free Wi-Fi and free access to its spa. It offers a peaceful and pampering haven, with a welcoming restaurant and a range of spa and leisure facilities.
Hotel with Indoor Pool
This hotel features an indoor pool with sunloungers and three hot tubs for guest relaxation. The full-service spa also includes a sauna and fitness center, offering a range of wellness options.
Accessible Hotel
Guest Reviews
Situated on the outskirts of the town, Zenia Hotel & Spa offers a somewhat unconventional location in a commercial and industrial area. While the setting may initially surprise guests, the hotel proves to be a convenient stopover destination, especially for travelers needing a break from their journey. Its proximity to the highway provides easy access and quick exits, making it ideal for short stays.
Despite being a bit far from the town center, the location offers various amenities within walking distance, such as shops and restaurants. Parking is plentiful and hassle-free, adding to the convenience. The surrounding retail park ensures a quiet environment without the usual city noise.
Though some may find the industrial surroundings unappealing, the hotel's placement in the commercial area offers ease of navigation and practical benefits. For visitors looking to explore, Cambrai is within cycling distance, adding a touch of local charm to the stay.
In summary, while Zenia Hotel & Spa's location may initially seem less attractive, its accessibility, quiet atmosphere and proximity to essential services make it a practical choice for travelers on the go.
Zenia Hotel & Spa offers a breakfast experience that generally leaves guests quite satisfied. The breakfast buffet is widely praised for its great variety and delicious options. Many reviews highlight the impressive range of choices, from continental options to a rich assortment of fresh, diverse items. Guests appreciated the complete and very nice breakfasts, noting that the food quality is excellent and that the breakfast is very good and generous.
Several reviewers mentioned that the breakfast was delicious and perfect with lots of choices to satisfy everyone. The hotel's breakfast room and service are also positively remarked upon with the buffet being quickly replenished and the overall atmosphere being pleasant and efficient. Particularly memorable are the varied and appetizing offerings, including tasty cereals, a coffee machine, fruit juice, fresh yoghurts and superb jams.
While the breakfast generally receives high marks, a few guests felt that there was room for improvement. Some noted that the selection, although good, could be more elaborate or include more options like fresh fruit salads. Despite these minor suggestions, the overall consensus is that Zenia Hotel & Spa provides a very good, hearty and satisfying breakfast experience, making it a highlight of their stay.
The dining experience at Zenia Hotel & Spa receives mixed reviews from guests, though many emphasize the positive aspects. Guests frequently commend both the dinner and breakfast offerings, describing them as very good with some great meals and good food. The hotel's restaurant garners praise for its delicious dishes, generous portions and classy dinners that offer good value for money. A few guests were particularly pleased with the specialty dishes and good service during dinner.
However, there are noted limitations. Several reviews mention a limited menu with repetitive options and there are instances of operational issues such as the restaurant being closed on Sundays or due to the chef’s illness. Guests also noted that almost half of the items listed on the menu were sometimes unavailable, which contributed to a disappointing dining experience for some. Additionally, the restaurant's environment was critiqued for being too hot in the evenings and it closes relatively early at 21:00. Despite these setbacks, many still recommend dining at the hotel's restaurant, appreciating the good food and pleasant atmosphere when available.
Zenia Hotel & Spa has received an overwhelmingly positive response regarding their rooms from recent guests. The majority of reviews highlight the comfort and spaciousness of the accommodations with many describing the rooms as very clean and excellently maintained. Guests appreciated the large, comfortable beds and the overall layout of the rooms, which were reported to be well-designed, bright and quiet. Additional perks such as the mini fridge and ample bathroom space were also noted.
The rooms were consistently praised for being cozy and well-equipped, reinforcing the sense of comfort and relaxation guests felt during their stay. Several reviews mentioned the great kindness and welcoming nature of the staff, contributing to an overall pleasant experience. On the downside, some guests noted issues such as outdated decor, cleanliness lapses and minor maintenance problems including leaks and non-closing doors. Despite these occasional shortcomings, the general sentiment points towards a very comfortable and satisfactory stay with spacious, clean and well-laid-out rooms adding to the enjoyment of their visit.
Zenia Hotel & Spa garners praise from guests for its beds, contributing to a restful stay experience. The majority of the reviews highlight the comfort of the beds, utilizing descriptors such as comfortable, large and soft to emphasize the quality of sleep. Descriptions like very comfortable, superb bed and top bedding indicate a highly satisfactory bedding experience with numerous remarks on the good bedding and mattresses.
The spacious beds were particularly appreciated with several guests noting their large size, adding to the overall comfort of the rooms. Although there were a few mentions of beds being worn out and some issues with the bedding, the positive comments overwhelmingly highlight the standard of bedding quality.
Despite occasional feedback about slight noise and specific concerns, the overall consensus points toward comfortable and inviting beds, making Zenia Hotel & Spa a favored choice for restful accommodation.
Zenia Hotel & Spa presents a mixed picture regarding its cleanliness standards. While certain areas of the hotel, including some rooms and the general property, were noted to be very clean and pleasant, there were significant concerns reported by guests. Multiple reviews highlight persistent issues with dust accumulation, stained carpets and bathroom hygiene. Specific problems included limescale buildup, moldy tile grout and unpleasant odors in the bathrooms. Some instances of rooms having dubious marks on pillows and bedding were also noted.
The spa and relaxation areas did not fare well either with feedback mentioning dirty pools, insufficient cleaning around the hot tubs and hammam facilities being unusable due to smell. The overall cleanliness of service areas and common spaces could benefit from more attention. While there were positive mentions of clean and spacious rooms, the recurring mentions of cleaning lapses and signs of aging in the hotel’s decor might affect the guest experience.
In summary, while the Zenia Hotel & Spa has commendable points in cleanliness in certain parts, there is a pronounced need for more consistent and comprehensive cleaning efforts throughout the hotel to meet guests' expectations better.
The staff at Zenia Hotel & Spa consistently receive high praise from guests for their remarkable friendliness and professionalism. Visitors frequently highlight the warm, welcoming atmosphere created by a team that takes great care in making everyone feel at home. Notable mentions include receptionists Sonia, Jessica, Laetitia and Nathalie, whose kindness, attentiveness and helpfulness have left lasting impressions. Guests appreciate the staff's calm demeanor, their dedication to excellent service and their ability to provide useful recommendations, making stays both comfortable and enjoyable. The overall consensus is that the team at Zenia Hotel & Spa — characterized as friendly, attentive and competent — contributes significantly to a pleasant and relaxing experience.
Zenia Hotel & Spa offers a spacious and extensive spa area that boasts several amenities designed for relaxation and rejuvenation. Visitors praise its serene atmosphere, highlighting the relaxation area as a major positive feature. The spa includes beautiful jacuzzis, a large swimming pool, a steam room and a sauna, which are often described as delightful and enjoyable. The spa equipment is noted to be top-notch and immaculately maintained, contributing to a calming and clean environment.
Despite these positives, some concerns are raised about the spa's maintenance. Guests have noted issues with the functionality of the jacuzzis and the condition of the facilities. Only one out of three jacuzzis might be working; in some cases, the water temperature may not be properly regulated and some equipment shows signs of aging and requires thorough cleaning or updates. Additionally, there were comments about the spa area being somewhat difficult to locate and accessible through the restaurant, which might not be ideal for everyone.
There's also mention of the spa area being slightly chilly with some reports of cold water in the pool. However, the peaceful and clean environment coupled with well-maintained relaxation facilities ensures a generally positive spa experience. Extending the spa hours could enhance the overall experience for visitors.
Overall, Zenia Hotel & Spa provides a mix of high-quality spa facilities and areas that need attention, promising a relaxing stay if improvements are consistently addressed.
The Zenia Hotel & Spa offers a mixed experience when it comes to its pool facilities. While the establishment boasts a clean and comfortable pool area, many guests have noted that the pool water tends to be quite cold, often described as icy or unheated. This has made it less inviting for those looking to have a relaxing swim. Nevertheless, the refreshing nature of the pool on particularly hot days has been appreciated by some visitors.
The overall SPA area, including Jacuzzi options, is generally enjoyed by guests, despite some functionality issues with certain Jacuzzis. The pool itself, though on the smaller side and sometimes reported as needing more thorough cleaning, remains a key feature along with plenty of parking and a location a bit out of town.
In summary, the hotel's pool and spa area offers potential for relaxation, though some improvements in water temperature and cleanliness could enhance the experience.
Zenia Hotel & Spa offers a three-star experience with decent comfort and facilities. The spa and swimming pool areas are enjoyable and provide a pleasant retreat for guests. Despite the unremarkable and inconspicuous exterior façade, some visitors view it as a diamond in the rough, offering good value for money with a top-notch price-performance ratio. However, the rooms and interior may fall short of three-star standards, appearing worn and not as polished as expected. The hotel can feel strangely quiet and practically deserted at times, adding to a very unique atmosphere. Cleanliness is a concern, as some areas can appear generally dirty or grubby. While the hotel meets basic expectations, it may leave some guests desiring a bit more in terms of upkeep and atmosphere.
Zenia Hotel & Spa offers excellent accessibility for guests with disabilities, featuring handicap access rooms and accessible facilities. Guests have appreciated the spacious and well-located rooms, which accommodate their needs. The hotel provides free parking spaces, making it convenient for those traveling by car. Guests found the spa area, swimming pool, jacuzzis and saunas to be enjoyable and well-maintained with the added benefit of bathrobes being provided. Moreover, the warm reception and friendly, helpful staff contribute to a pleasant overall experience.
Zenia Hotel & Spa features an indoor pool that provides a refreshing experience for its guests with many noting its cleanliness and inviting atmosphere. The pool area is equipped with loungers, allowing for relaxation by the water. However, some guests have noted that the pool is not heated, which may affect its comfort during cooler weather. Additionally, the pool and hot tubs have limited operating hours, closing earlier than some might expect. Despite these factors, the indoor pool remains a clean and relaxing spot within the hotel.
Location Show Map
Location
Despite being a bit far from the town center, the location offers various amenities within walking distance, such as shops and restaurants. Parking is plentiful and hassle-free, adding to the convenience. The surrounding retail park ensures a quiet environment without the usual city noise.
Though some may find the industrial surroundings unappealing, the hotel's placement in the commercial area offers ease of navigation and practical benefits. For visitors looking to explore, Cambrai is within cycling distance, adding a touch of local charm to the stay.
In summary, while Zenia Hotel & Spa's location may initially seem less attractive, its accessibility, quiet atmosphere and proximity to essential services make it a practical choice for travelers on the go.
Breakfast
Several reviewers mentioned that the breakfast was delicious and perfect with lots of choices to satisfy everyone. The hotel's breakfast room and service are also positively remarked upon with the buffet being quickly replenished and the overall atmosphere being pleasant and efficient. Particularly memorable are the varied and appetizing offerings, including tasty cereals, a coffee machine, fruit juice, fresh yoghurts and superb jams.
While the breakfast generally receives high marks, a few guests felt that there was room for improvement. Some noted that the selection, although good, could be more elaborate or include more options like fresh fruit salads. Despite these minor suggestions, the overall consensus is that Zenia Hotel & Spa provides a very good, hearty and satisfying breakfast experience, making it a highlight of their stay.
Dinner
However, there are noted limitations. Several reviews mention a limited menu with repetitive options and there are instances of operational issues such as the restaurant being closed on Sundays or due to the chef’s illness. Guests also noted that almost half of the items listed on the menu were sometimes unavailable, which contributed to a disappointing dining experience for some. Additionally, the restaurant's environment was critiqued for being too hot in the evenings and it closes relatively early at 21:00. Despite these setbacks, many still recommend dining at the hotel's restaurant, appreciating the good food and pleasant atmosphere when available.
Rooms
The rooms were consistently praised for being cozy and well-equipped, reinforcing the sense of comfort and relaxation guests felt during their stay. Several reviews mentioned the great kindness and welcoming nature of the staff, contributing to an overall pleasant experience. On the downside, some guests noted issues such as outdated decor, cleanliness lapses and minor maintenance problems including leaks and non-closing doors. Despite these occasional shortcomings, the general sentiment points towards a very comfortable and satisfactory stay with spacious, clean and well-laid-out rooms adding to the enjoyment of their visit.
Beds
The spacious beds were particularly appreciated with several guests noting their large size, adding to the overall comfort of the rooms. Although there were a few mentions of beds being worn out and some issues with the bedding, the positive comments overwhelmingly highlight the standard of bedding quality.
Despite occasional feedback about slight noise and specific concerns, the overall consensus points toward comfortable and inviting beds, making Zenia Hotel & Spa a favored choice for restful accommodation.
Cleanliness
The spa and relaxation areas did not fare well either with feedback mentioning dirty pools, insufficient cleaning around the hot tubs and hammam facilities being unusable due to smell. The overall cleanliness of service areas and common spaces could benefit from more attention. While there were positive mentions of clean and spacious rooms, the recurring mentions of cleaning lapses and signs of aging in the hotel’s decor might affect the guest experience.
In summary, while the Zenia Hotel & Spa has commendable points in cleanliness in certain parts, there is a pronounced need for more consistent and comprehensive cleaning efforts throughout the hotel to meet guests' expectations better.
Staff
Spa
Despite these positives, some concerns are raised about the spa's maintenance. Guests have noted issues with the functionality of the jacuzzis and the condition of the facilities. Only one out of three jacuzzis might be working; in some cases, the water temperature may not be properly regulated and some equipment shows signs of aging and requires thorough cleaning or updates. Additionally, there were comments about the spa area being somewhat difficult to locate and accessible through the restaurant, which might not be ideal for everyone.
There's also mention of the spa area being slightly chilly with some reports of cold water in the pool. However, the peaceful and clean environment coupled with well-maintained relaxation facilities ensures a generally positive spa experience. Extending the spa hours could enhance the overall experience for visitors.
Overall, Zenia Hotel & Spa provides a mix of high-quality spa facilities and areas that need attention, promising a relaxing stay if improvements are consistently addressed.
Pool
The overall SPA area, including Jacuzzi options, is generally enjoyed by guests, despite some functionality issues with certain Jacuzzis. The pool itself, though on the smaller side and sometimes reported as needing more thorough cleaning, remains a key feature along with plenty of parking and a location a bit out of town.
In summary, the hotel's pool and spa area offers potential for relaxation, though some improvements in water temperature and cleanliness could enhance the experience.
3 Star
Accessible
Indoor Pool
Yes, Zenia Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Zenia Hotel & Spa.
Yes, Zenia Hotel & Spa welcomes dogs.
No, parking facilities aren't available at Zenia Hotel & Spa.
No, Zenia Hotel & Spa doesn't have a gym.
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