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1 room2 guests1 room, 2 guests
Info
Categories
Country House Taking Steps Towards Sustainability
Country House for Honeymoon
Dog Friendly Country House
Romantic Country House
Accessible Country House
4-Star Country House
Country House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 11:00
Other limitations 1 day after
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Italian Health Ministry Directives
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Fitness Room
Has the hotel closed during the pandemic? Yes Reopening Date: June, 03 2020
Additional Information: Our structure is organized with independent rooms and apartments, almost all with full equipped kitchens, so the people can choose to stay in private or not. We have Restaurant with social distancing. The SPA is for exclusive use for the room on appointment and sanyfied each time.
Three-Bedroom Apartment (medieval castle)Overlooking the hills, this elegant rustic-style apartment features a living area plus a bathroom with free toiletries and slippers. It comes with 3 separate bedrooms, and its full kitchen is supplied with a fridge and a dishwasher. Outdoor dining is possible.
This apartment offers 4 single beds and 1 large double bed.
Located in the Castello complex.
Standard Double or Twin Room (medieval monastery)This twin/double room is located in the Convent complex and has a private bathroom with shower and free toiletries, a wardrobe, a minibar and a flat-screen TV.
King Studio with Sofa Bed (medieval castle)This studio is located in the Castle complex and has an equipped kitchen, a sofa bed , a flat-screen TV and a seating area. The rooms are equipped with beds made with 100% natural materials and bed linen and towels are included.
Deluxe Double Room (medieval castle and medieval monastery)This cosy double/twin room is complete with natural bedding accessories. It is also fitted with a wardrobe, marble/tile floors and a private bathroom.
Some rooms are Located in the Castle Complex, others in the monastery.
Junior Suite (medieval castle)Comfortable and cosy, the Junior suites (about 35 sqm) are perfect for a comfy stay up to 3 people.
In Shabby-Chic style, the Junior suite Jardin consists of one large room with a double bed (Coco-Mat bed system, consisting of 100% natural products.) or two single beds, one single sofa bed, table, equipped kitchenette, bathroom with shower and bidet, and a veranda with table and chairs.
Obtained from the ancient tower of the Castle and with a beautiful view on three sides, the Tour is divided in two levels (internal spiral staircase): on the ground floor the living room with a sofa bed (French bed), equipped kitchenette, bathroom with shower and bidet; at the first floor there is a double bed (Coco-Mat eco-friendly bed system).
Suites have free wi-fi, heating, air conditioning, equipped kitchenette, minibar, closet, luggage carrier, private bathroom with shower, bed linen and towels, hairdryer, courtesy set and Tv.
Apartment with Mountain View (medieval castle)Overlooking the hills and with a patio, this spacious apartment has a separate dining area, a fully equipped kitchen, and a bedroom. Also features a living room with TV and sofa bed, a bathroom with shower and hairdryer.
Please note that this apartment is located in the Castle Complex accessible via a stone staircase.
Single Room Economy (medieval monastery)All single rooms are decorated with simple furniture and have a private bathroom with shower, free toiletries, a wardrobe and a flat-screen TV. Bed linen and towels are included.
The single rooms are located in the Convent complex.
Deluxe Double or Twin Room (medieval castle)All Deluxe Double or Twin rooms have a private bathroom with shower.
Among the services: free wi-fi, heating, air conditioning, bed linen and towels, courtesy set and TV.
The Deluxe Double or Twin rooms with single beds are located in the Castle complex.
Single Room Standard (medieval monastery)All single rooms are decorated with simple furniture and have a private bathroom with shower, free toiletries, a wardrobe and a flat-screen TV. Bed linen and towels are included.
The single rooms are located in the Convent complex.
Economy Double or Twin Room (medieval monastery)This room is decorated with simple furniture and has a private bathroom with shower, free toiletries, a wardrobe and a flat-screen TV. Bed linen and towels are included.
Guest Reviews
9.1
Excellent
No, Relais Borgo Campello doesn't have any pool.
No, a spa isn't available at Relais Borgo Campello.
Yes, Relais Borgo Campello welcomes dogs.
No, parking facilities aren't available at Relais Borgo Campello.