Hotel Golden Park Campinas Viracopos By Nacional Inn
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Summary of reviewsHotel Golden Park Campinas Viracopos By Nacional Inn benefits greatly from its strategic location, ideal for travelers with flights at Viracopos Airport. The hotel is commended for its proximity to the airport, just under 10 minutes away and its ease of access to major highways, making trips to downtown Campinas and surrounding areas convenient. The free parking and accommodating staff amplify the benefits of this well-situated hotel, although some guests did mention the surrounding area could feel isolated or dark.
Breakfast at the hotel generally meets guests' expectations with a variety of tasty options that cater to different tastes, beginning conveniently early at 6 am. Cleanliness and service during breakfast are largely praised, although some guests found the selection basic and noted quality issues like dry cakes and unripe fruits.
Dinner experiences are more varied. While the hotel’s restaurant receives accolades for tasty food and the convenience of dining on-site, many guests found the prices high and the variety lacking. Specific complaints like microwave-cooked pizza and cold lasagna indicate the need for menu and quality improvements.
The rooms are described as spacious with comfortable beds, suitable for short stays and layovers. Positive comments highlight comfort, room size and good shower pressure, yet guests frequently cite the need for renovations and better maintenance. Common issues include outdated furniture, malfunctioning air conditioning and occasional cleanliness lapses, such as musty odors and inconsistent cleaning.
Cleanliness of the hotel is generally regarded positively with many appreciating the clean and comfortable rooms and well-maintained facilities. However, there have been instances where guests encountered dirty pool areas, moldy bathrooms and inconsistently cleaned rooms, suggesting room for improvement.
Staff service receives mixed reviews. While many guests find the staff helpful, friendly and attentive, reports of rude and inattentive service, particularly from the reception, are common. Some staff members receive specific praise for their customer service, though overall consistency in service seems lacking.
The complimentary Wi-Fi is noted as a perk but described often as slow and unreliable. The gym is a valuable amenity appreciated for basic workouts, yet it suffers from criticisms about broken and dirty equipment. The pool area offers a relaxing atmosphere and is suitable for kids, though issues with cleanliness and maintenance are frequently mentioned.
The parking facility receives positive feedback for its spaciousness and free access, but guests note that the distance from the hotel and poor lighting can be inconvenient. For families, the hotel is generally seen as a good option, offering spacious rooms and a family-friendly environment, although the addition of a dedicated kids' area would enhance the experience further.
In summary, Hotel Golden Park Campinas Viracopos By Nacional Inn offers great location benefits and basic, comfortable accommodations suitable for short stays and family trips, but needs improvements in room maintenance, dining quality and consistent cleanliness to enhance the overall guest experience.
Categories
Breakfast at the hotel generally meets guests' expectations with a variety of tasty options that cater to different tastes, beginning conveniently early at 6 am. Cleanliness and service during breakfast are largely praised, although some guests found the selection basic and noted quality issues like dry cakes and unripe fruits.
Dinner experiences are more varied. While the hotel’s restaurant receives accolades for tasty food and the convenience of dining on-site, many guests found the prices high and the variety lacking. Specific complaints like microwave-cooked pizza and cold lasagna indicate the need for menu and quality improvements.
The rooms are described as spacious with comfortable beds, suitable for short stays and layovers. Positive comments highlight comfort, room size and good shower pressure, yet guests frequently cite the need for renovations and better maintenance. Common issues include outdated furniture, malfunctioning air conditioning and occasional cleanliness lapses, such as musty odors and inconsistent cleaning.
Cleanliness of the hotel is generally regarded positively with many appreciating the clean and comfortable rooms and well-maintained facilities. However, there have been instances where guests encountered dirty pool areas, moldy bathrooms and inconsistently cleaned rooms, suggesting room for improvement.
Staff service receives mixed reviews. While many guests find the staff helpful, friendly and attentive, reports of rude and inattentive service, particularly from the reception, are common. Some staff members receive specific praise for their customer service, though overall consistency in service seems lacking.
The complimentary Wi-Fi is noted as a perk but described often as slow and unreliable. The gym is a valuable amenity appreciated for basic workouts, yet it suffers from criticisms about broken and dirty equipment. The pool area offers a relaxing atmosphere and is suitable for kids, though issues with cleanliness and maintenance are frequently mentioned.
The parking facility receives positive feedback for its spaciousness and free access, but guests note that the distance from the hotel and poor lighting can be inconvenient. For families, the hotel is generally seen as a good option, offering spacious rooms and a family-friendly environment, although the addition of a dedicated kids' area would enhance the experience further.
In summary, Hotel Golden Park Campinas Viracopos By Nacional Inn offers great location benefits and basic, comfortable accommodations suitable for short stays and family trips, but needs improvements in room maintenance, dining quality and consistent cleanliness to enhance the overall guest experience.
Family Friendly Hotel
This hotel is known for its spacious family rooms. It features a swimming pool and a playground. It's proximity to family-friendly attractions ensures that there are plenty of activities to keep the whole family entertained.
Dog Friendly Hotel
This 3-star hotel is a pet-friendly option in Campinas. It provides a comfortable stay with essential amenities, making it a practical choice for pet owners.
Hotel with Swimming Pool
The hotel provides a swimming pool and playground, making it suitable for families. It also offers spacious family rooms.
Outdoor Pool
Business Hotel
This hotel is well-rated by business travelers and features practical amenities. While specific details are limited, it is a suitable option for those needing proximity to Viracopos Airport and essential services.
Hotel with Parking
Parking is available on-site for guests.
Accessible Hotel
This hotel provides an elevator and a wheelchair-accessible path of travel, facilitating movement throughout the property for guests with mobility needs.
3-Star Hotel
This hotel is located a short drive from Viracopos International Airport. It offers free breakfast and comfortable accommodations, making it suitable for travelers. The hotel provides free WiFi and parking.
Hotel with Outdoor Pool
This hotel includes an outdoor pool among its facilities. It provides a swimming option for guests staying at the property.
Hotel with Gym
Guest Reviews
Hotel Golden Park Campinas Viracopos By Nacional Inn boasts an exceptional location for travelers, especially those with flights at Viracopos Airport. Situated just under 10 minutes from the airport, the hotel is a prime choice for both layovers and early morning departures. The strategic position not only offers quick access to the airport but also places guests conveniently near major highways, making it easy to reach downtown Campinas and neighboring cities.
Guests commend the hotel for its excellent cost-benefit ratio, emphasizing that the proximity to the airport is a primary reason for their stay. The location is notably advantageous for those in transit, allowing for quick and easy travel arrangements. The establishment is also praised for its practical amenities, such as free parking and accommodating staff, which complement the convenience of the location.
Despite some comments about the surrounding area being somewhat isolated or dark, the general consensus remains positive. The proximity to the airport, combined with the hotel’s comfort, cleanliness and accessible pricing, makes Hotel Golden Park Campinas Viracopos By Nacional Inn a favorable option for travelers needing a reliable and close-by stopover.
Hotel Golden Park Campinas Viracopos By Nacional Inn boasts a breakfast experience that has received mixed reviews from guests, reflecting varied expectations and satisfactions. The majority of guests found the breakfast to be good, describing it as varied, tasty and well-organized with many options catering to different tastes. There are several mentions of excellent breakfast offerings, characterized by a wide variety of foods including fruits, cold cuts, breads, scrambled eggs and other hot dishes.
Notably, several guests appreciated the breakfast starting early at 6 am, making it convenient for early travelers. Comments on the coffee were generally positive with phrases like good coffee and perfect coffee highlighting the beverage quality. The service, reception and cleanliness of the breakfast area were also praised by many, enhancing the morning dining experience.
However, some guests felt that the breakfast was basic and lacked variety, pointing out issues like dry cakes, unripe fruits and insufficient healthy options. A few reviews mentioned disappointing aspects related to food quality, such as low-quality products and food items missing later in the morning due to inadequate restocking.
Overall, the breakfast at Hotel Golden Park Campinas Viracopos By Nacional Inn generally meets guest expectations, offering a satisfactory start to the day with its wide selection and convenient service hours, though there is room for improvements in variety and quality to cater to all guest preferences fully.
Hotel Golden Park Campinas Viracopos By Nacional Inn receives mixed feedback regarding its dinner service. On the positive side, guests have praised the excellent quality of food and service at the hotel's restaurant. Many appreciated the tasty food with one review describing the dinner as divine and another mentioning delicious food. Some guests found the dinner buffet to be good and were satisfied with the food quality and variety, noting that the buffet offers plenty of healthy options like starters, main dishes and desserts. Additionally, the convenience of not having to leave the hotel for dinner was highlighted as a benefit.
However, numerous reviews pointed out several areas of concern. A common theme was the high price of dinner with many guests feeling that the cost was not justified by the quality or variety of the food. Some described the dinner as basic with very few options and others mentioned that the buffet was often scarce and lacked effort. There were complaints about specific items like the microwave-cooked pizza being extremely hard to bite and a lasagna that arrived cold.
The overall sentiment suggests that while some guests enjoyed the food, many found it to be overpriced and lacking in variety. The dinner experience seems to be inconsistent with diners occasionally encountering poor food quality and limited options. Improvements in menu diversity, food quality and pricing could significantly enhance guests' dining experience at Hotel Golden Park Campinas Viracopos By Nacional Inn.
Hotel Golden Park Campinas Viracopos By Nacional Inn offers rooms that are generally spacious and come with a comfortable bed, making them adequate for an overnight stay, especially for those catching flights due to the hotel's proximity to the airport. Guests frequently highlight the comfort of the beds, large room sizes and good shower pressure. The rooms have adequate ventilation with some rooms featuring large windows providing good views. Basic amenities are available and the rooms are generally clean and organized.
However, many aspects of the rooms could benefit from urgent renovation and maintenance. Several reviews cite issues with outdated furniture, malfunctioning air conditioning units and old, sometimes dirty linens and sheets. The rooms often suffer from musty odors and cigarette smells and some guests have encountered minor repair needs like broken doorknobs and leaking showers. Despite the general cleanliness, some guests found the cleanliness inconsistent, mentioning dirty curtains and floors and occasional food remnants.
The room features are basic and functional but rather dated with small TVs, poor lighting and lack of modern amenities. Noise can be an issue, particularly for rooms close to reception or adjacent to noisy areas like laundry rooms. Although room service is available, guests found it slow and inconsistent at times.
Overall, Hotel Golden Park Campinas Viracopos By Nacional Inn offers decent accommodation with spacious and comfortable rooms, making it a reasonable choice for short stays or layovers. However, it clearly needs a thorough update and better maintenance to address the numerous minor issues recurring in guest reviews.
Hotel Golden Park Campinas Viracopos By Nacional Inn receives mixed reviews regarding the quality of its beds. On the positive side, numerous guests found the beds to be comfortable, spacious and conducive to a good night's sleep. Descriptions include terms like very comfortable, big and impressive comfort levels. Many appreciated the supportive mattresses, citing good back support and soft, fluffy bedding as highlights. These positive impressions contribute to an inviting and relaxing atmosphere in the hotel rooms.
However, there is significant feedback highlighting areas for improvement. Several reviews mention that the beds are old with noticeable wear and tear. Complaints about uncomfortable, excessively soft or overly firm mattresses are common and some guests reported back pain after their stay. Issues with bed maintenance, such as protruding springs, sagging mattresses and poor bed linen quality, were also noted frequently. This suggests a need for the hotel to update and better maintain its bedding to enhance guest satisfaction.
In summary, while some guests enjoy a comfortable sleep at Hotel Golden Park Campinas Viracopos By Nacional Inn, the experience is inconsistent. Upgrading and regularly maintaining the beds could significantly improve the overall guest experience.
Hotel Golden Park Campinas Viracopos By Nacional Inn offers a range of accommodations with notable feedback concerning cleanliness. Guest reviews highlight a mix of positive and negative experiences. On the positive side, many guests appreciated the clean and comfortable rooms, noting that the hotel and its facilities were generally well-maintained and organized. Some guests described the cleanliness as exceptional, spotless and impeccable, praising the polite and diligent housekeeping staff. Specific areas such as bathrooms and green spaces were often mentioned as clean. The common sentiment in these favorable reviews suggests an effort toward maintaining high standards of cleanliness.
However, there were also numerous mentions of issues related to cleaning. Some guests encountered rooms that were initially dirty or found specific items like blankets and towels lacking proper hygiene. Complaints included dirty pool areas, moldy bathrooms and rooms that weren't cleaned thoroughly. In certain cases, guests found hair or leftover dirt upon arrival, indicating lapses in room preparation standards. The recurring feedback suggests a need for improvement in maintaining consistent cleanliness, particularly in common areas and external facilities. Despite these mixed reviews, the hotel seems to be appreciated for its value and proximity to the airport, making it a viable option for many travelers.
The staff at Hotel Golden Park Campinas Viracopos By Nacional Inn received mixed reviews. Many guests have praised the overall helpfulness, friendliness and attentiveness of the staff, highlighting their efficiency and politeness with some employees standing out for their excellent service. Staff members like Micheli were specifically noted for resolving issues and providing good customer service and other polite employees made positive impressions.
However, multiple reviews pointed out significant issues with the reception team. Numerous guests reported rude, unprofessional and slow service from the reception staff with repeated mentions of their inattentiveness and lack of responsiveness. This inconsistency in service was not limited to the reception, as some reviews mentioned unfriendly and unhelpful attitudes from other staff members, including during meals and check-ins. Nighttime customer service also seemed to struggle with indifference and lack of enthusiasm.
Despite the commendable diligence and courteous demeanor of some employees, the overall assessment of the staff service at this hotel suggests a need for improvement, particularly in the training and management of the reception team.
Hotel Golden Park Campinas Viracopos By Nacional Inn offers complimentary Wi-Fi, which is available in some areas, though guest experiences vary significantly. Many have found the internet connection to be slow, weak and often unreliable, particularly within their rooms. Positive remarks highlight that the Wi-Fi worked well for certain guests and was provided for free, but this appears to be inconsistent. Travelers looking to stay connected for work may face challenges as several reviews noted the Wi-Fi was not suitable for professional use. Overall, while free internet is a perk, the reliability and speed of the connection may not meet everyone's needs.
The gym at Hotel Golden Park Campinas Viracopos By Nacional Inn receives mixed feedback from guests. On the positive side, many guests appreciate the gym as a useful amenity, describing it as suitable for basic workout routines and well-maintained for a short stay. The gym is noted for its functional and well-equipped features with free access being an added advantage. Some reviews even praise it as well-structured, top-notch and excellent, making it a good spot for exercise along with the hotel's leisure area that includes the pool.
However, there are notable critiques as well. Some guests point out that the gym features old and broken equipment and mention that it needs fixing and better maintenance. Reports of a really dirty gym and it being neglected detract from its appeal. Despite these issues, the overall opinion tilts in favor of the gym being a small but valuable addition to the hotel's amenities, especially for those looking for a basic and functional place to exercise.
The pool area at Hotel Golden Park Campinas Viracopos By Nacional Inn presents a mix of experiences among guests. Many appreciated the outdoor pool, describing it as nice, beautiful and suitable for kids with clean amenities and a small, well-maintained children's pool. The pool area is complemented by a small gym, adding to the hotel's recreational facilities. Guests also highlighted the serene and relaxing atmosphere the pool provides.
However, cleanliness and maintenance were recurrent issues. A notable number of reviews reported the pool being dirty at various times during their stay. Some mentioned that the pool had filthy water, algae and was sometimes under maintenance or not functioning. There were complaints about the pool area being poorly lit and lacking sufficient tables and chairs. Additionally, issues with rainwater drainage and the absence of umbrellas were highlighted, which occasionally affected the usability of the pool area.
Overall, while the pool area has its charms and can offer a pleasant experience, there are clear indications that regular maintenance and better upkeep are necessary to meet guests' expectations consistently.
Hotel Golden Park Campinas Viracopos By Nacional Inn offers a mixed experience when it comes to parking. On the positive side, there is an ample, spacious and free parking lot that many guests found convenient and well-maintained. The hotel boasts a large number of easily accessible parking spots and secured parking, which add to the convenience.
However, several guests noted that the parking lot is quite far from the hotel, which can be particularly challenging due to poor lighting and the lack of a valet service. This distance and the somewhat poorly illuminated pathways can make accessing the parking lot a less than ideal experience, especially at night. Additionally, parking for motorcycles is noted to need improvement in terms of both identification and suitability.
In summary, while Hotel Golden Park Campinas Viracopos By Nacional Inn does provide ample and free parking, the distance from the hotel and some lighting issues in the parking areas could be improved to enhance the overall guest experience.
Hotel Golden Park Campinas Viracopos By Nacional Inn stands out as an ideal choice for families, offering a satisfactory balance between cost and amenities. Reviews highlight the hotel's family-friendly environment and responsive services, making it a suitable destination for guests traveling with children. Families found the accommodations met their needs, although there were some remarks about room size, especially for families larger than three.
Many families enjoyed their stay, noting the availability of spacious family rooms and the overall welcoming atmosphere. However, a consistent observation was the absence of a dedicated kids' area, which could have enhanced the experience for younger visitors. Despite this, the game room and a pool provided ample opportunities for family enjoyment.
While the hotel efficiently accommodated family groups and provided satisfactory services, some logistical challenges were noted, such as carrying luggage up stairs for elderly family members and minimal staff presence during late hours.
Overall, Hotel Golden Park Campinas Viracopos By Nacional Inn is perceived as an excellent option for family stays with several guests expressing their enjoyment of the family-friendly accommodations and environment. It proves to be a reliable shelter for families passing through or looking for a comfortable and welcoming place to stay.
Hotel Golden Park Campinas Viracopos By Nacional Inn provides a reliable option for travelers seeking a fair-quality, three-star experience near Viracopos Airport. The hotel boasts a good cost-benefit ratio, making it a practical choice for those needing an overnight stay. Guests will find the rooms simple but functional, meeting the basic expectations of a three-star accommodation.
Breakfast options are plentiful, contributing to the overall satisfactory experience. The hotel's structure reflects its rating, offering adequate basic amenities and reasonable cleanliness. Although the service quality has room for improvement, the hotel still stands as a decent option for its price point.
In terms of value for money, it's considered a solid choice. Its proximity to the airport is a significant advantage for transit passengers. Overall, Hotel Golden Park Campinas meets the standards of a three-star establishment and serves its purpose well for short stays.
Hotel Golden Park Campinas Viracopos By Nacional Inn proves to be a convenient option for those traveling for business purposes. Its location is highly praised, described as perfect for business trips and crucial for a choice focused on work-related stays. Many reviews highlight that the environment is business-friendly and well-suited for short-stay business trips. Guests appreciate the efficient check-in/check-out process and the availability of business amenities.
Despite a few mentions of dissatisfaction from business users, the hotel generally meets the needs of business travelers, providing satisfactory business services and suitable accommodations. The overall cost-benefit is frequently noted as good, making it a favored choice for people waiting for a long layover at the nearby airport. The hotel's ability to offer good value for money and to meet the cost/benefit expectations of its guests is acknowledged.
While the hotel addresses the requirements of those in town for business, it is important to note the lack of nearby options for lunch or dinner. Nevertheless, the majority of reviews suggest that Hotel Golden Park Campinas Viracopos By Nacional Inn is a reliable choice for business travelers seeking a business-oriented environment in Campinas.
Hotel Golden Park Campinas Viracopos offers a mixed experience when it comes to accessibility for guests with disabilities. On the positive side, the hotel boasts a structure that is generally accessible with several guests noting that it is wheelchair-friendly. Specific aspects such as wheelchair accessibility in the rooms and the hotel environment being accommodating to wheelchairs were highlighted.
However, there are several areas where the hotel falls short. Multiple reviews mentioned that accessible rooms are located far from the main entrance, adding inconvenience, especially for those with mobility issues. Additionally, the accessible bathrooms received criticism for having narrow doors and other design flaws, such as ramps that didn't meet expectations.
A significant downside is the absence of an elevator, which hampers accessibility to various levels of the hotel. The lack of elevator service, coupled with the far-off positioning of accessible rooms, makes it less suitable for guests with reduced mobility. Some reviews also noted the absence of staff assistance, like bellboys, to help with luggage, further complicating the stay for those requiring accessibility features.
Overall, while the hotel displays some effort in providing a wheelchair-accessible environment, considerable improvements are needed in terms of room location, bathroom design and crucial facilities like elevators to better cater to guests with disabilities.
The outdoor pool at Hotel Golden Park Campinas Viracopos By Nacional Inn receives mixed reviews from guests. On the positive side, the pool area and related leisure facilities, such as the small gym, are frequently praised for contributing to a pleasant atmosphere. Guests appreciate the green surroundings that include the pool and often describe it as nice despite its small size. However, some visitors have noted that the pool can be neglected and unclean at times with occasional maintenance issues leading to closures. Additionally, there is feedback suggesting that the provision of more tables and chairs around the pool area would better accommodate the number of guests. While the pool area has its appeal, it appears to have room for improvement in terms of cleanliness and maintenance to fully meet guest expectations.
Hotel Golden Park Campinas Viracopos By Nacional Inn offers pet-friendly accommodation that's ideal for families traveling with dogs. The hotel provides various dog-friendly amenities and maintains a generally accommodating environment for pets. Guests appreciate that pets are allowed in the hotel and note the availability of specific pet accommodations.
While the hotel accepts pets and attempts to provide a positive experience for pet owners, some reviews highlight areas for improvement. There are mentions of certain policies that could be more flexible and occasional lapses in addressing reported issues related to pets. Additionally, the noise from barking dogs and lack of soundproofing can be a disadvantage for some guests. There is also a concerning report of a dog biting people due to a lapse in control, suggesting a need for more stringent pet management and better staff training in hospitality and handling pets.
Overall, Hotel Golden Park Campinas Viracopos By Nacional Inn is a convenient option for those traveling with pets, offering several dog-friendly services and policies, though it has areas that require attention to enhance the pet-staying experience further.
Location Show Map
Location
Guests commend the hotel for its excellent cost-benefit ratio, emphasizing that the proximity to the airport is a primary reason for their stay. The location is notably advantageous for those in transit, allowing for quick and easy travel arrangements. The establishment is also praised for its practical amenities, such as free parking and accommodating staff, which complement the convenience of the location.
Despite some comments about the surrounding area being somewhat isolated or dark, the general consensus remains positive. The proximity to the airport, combined with the hotel’s comfort, cleanliness and accessible pricing, makes Hotel Golden Park Campinas Viracopos By Nacional Inn a favorable option for travelers needing a reliable and close-by stopover.
Breakfast
Notably, several guests appreciated the breakfast starting early at 6 am, making it convenient for early travelers. Comments on the coffee were generally positive with phrases like good coffee and perfect coffee highlighting the beverage quality. The service, reception and cleanliness of the breakfast area were also praised by many, enhancing the morning dining experience.
However, some guests felt that the breakfast was basic and lacked variety, pointing out issues like dry cakes, unripe fruits and insufficient healthy options. A few reviews mentioned disappointing aspects related to food quality, such as low-quality products and food items missing later in the morning due to inadequate restocking.
Overall, the breakfast at Hotel Golden Park Campinas Viracopos By Nacional Inn generally meets guest expectations, offering a satisfactory start to the day with its wide selection and convenient service hours, though there is room for improvements in variety and quality to cater to all guest preferences fully.
Dinner
However, numerous reviews pointed out several areas of concern. A common theme was the high price of dinner with many guests feeling that the cost was not justified by the quality or variety of the food. Some described the dinner as basic with very few options and others mentioned that the buffet was often scarce and lacked effort. There were complaints about specific items like the microwave-cooked pizza being extremely hard to bite and a lasagna that arrived cold.
The overall sentiment suggests that while some guests enjoyed the food, many found it to be overpriced and lacking in variety. The dinner experience seems to be inconsistent with diners occasionally encountering poor food quality and limited options. Improvements in menu diversity, food quality and pricing could significantly enhance guests' dining experience at Hotel Golden Park Campinas Viracopos By Nacional Inn.
Rooms
However, many aspects of the rooms could benefit from urgent renovation and maintenance. Several reviews cite issues with outdated furniture, malfunctioning air conditioning units and old, sometimes dirty linens and sheets. The rooms often suffer from musty odors and cigarette smells and some guests have encountered minor repair needs like broken doorknobs and leaking showers. Despite the general cleanliness, some guests found the cleanliness inconsistent, mentioning dirty curtains and floors and occasional food remnants.
The room features are basic and functional but rather dated with small TVs, poor lighting and lack of modern amenities. Noise can be an issue, particularly for rooms close to reception or adjacent to noisy areas like laundry rooms. Although room service is available, guests found it slow and inconsistent at times.
Overall, Hotel Golden Park Campinas Viracopos By Nacional Inn offers decent accommodation with spacious and comfortable rooms, making it a reasonable choice for short stays or layovers. However, it clearly needs a thorough update and better maintenance to address the numerous minor issues recurring in guest reviews.
Beds
However, there is significant feedback highlighting areas for improvement. Several reviews mention that the beds are old with noticeable wear and tear. Complaints about uncomfortable, excessively soft or overly firm mattresses are common and some guests reported back pain after their stay. Issues with bed maintenance, such as protruding springs, sagging mattresses and poor bed linen quality, were also noted frequently. This suggests a need for the hotel to update and better maintain its bedding to enhance guest satisfaction.
In summary, while some guests enjoy a comfortable sleep at Hotel Golden Park Campinas Viracopos By Nacional Inn, the experience is inconsistent. Upgrading and regularly maintaining the beds could significantly improve the overall guest experience.
Cleanliness
However, there were also numerous mentions of issues related to cleaning. Some guests encountered rooms that were initially dirty or found specific items like blankets and towels lacking proper hygiene. Complaints included dirty pool areas, moldy bathrooms and rooms that weren't cleaned thoroughly. In certain cases, guests found hair or leftover dirt upon arrival, indicating lapses in room preparation standards. The recurring feedback suggests a need for improvement in maintaining consistent cleanliness, particularly in common areas and external facilities. Despite these mixed reviews, the hotel seems to be appreciated for its value and proximity to the airport, making it a viable option for many travelers.
Staff
However, multiple reviews pointed out significant issues with the reception team. Numerous guests reported rude, unprofessional and slow service from the reception staff with repeated mentions of their inattentiveness and lack of responsiveness. This inconsistency in service was not limited to the reception, as some reviews mentioned unfriendly and unhelpful attitudes from other staff members, including during meals and check-ins. Nighttime customer service also seemed to struggle with indifference and lack of enthusiasm.
Despite the commendable diligence and courteous demeanor of some employees, the overall assessment of the staff service at this hotel suggests a need for improvement, particularly in the training and management of the reception team.
Wi-Fi
Gym
However, there are notable critiques as well. Some guests point out that the gym features old and broken equipment and mention that it needs fixing and better maintenance. Reports of a really dirty gym and it being neglected detract from its appeal. Despite these issues, the overall opinion tilts in favor of the gym being a small but valuable addition to the hotel's amenities, especially for those looking for a basic and functional place to exercise.
Pool
However, cleanliness and maintenance were recurrent issues. A notable number of reviews reported the pool being dirty at various times during their stay. Some mentioned that the pool had filthy water, algae and was sometimes under maintenance or not functioning. There were complaints about the pool area being poorly lit and lacking sufficient tables and chairs. Additionally, issues with rainwater drainage and the absence of umbrellas were highlighted, which occasionally affected the usability of the pool area.
Overall, while the pool area has its charms and can offer a pleasant experience, there are clear indications that regular maintenance and better upkeep are necessary to meet guests' expectations consistently.
Parking
However, several guests noted that the parking lot is quite far from the hotel, which can be particularly challenging due to poor lighting and the lack of a valet service. This distance and the somewhat poorly illuminated pathways can make accessing the parking lot a less than ideal experience, especially at night. Additionally, parking for motorcycles is noted to need improvement in terms of both identification and suitability.
In summary, while Hotel Golden Park Campinas Viracopos By Nacional Inn does provide ample and free parking, the distance from the hotel and some lighting issues in the parking areas could be improved to enhance the overall guest experience.
Family
Many families enjoyed their stay, noting the availability of spacious family rooms and the overall welcoming atmosphere. However, a consistent observation was the absence of a dedicated kids' area, which could have enhanced the experience for younger visitors. Despite this, the game room and a pool provided ample opportunities for family enjoyment.
While the hotel efficiently accommodated family groups and provided satisfactory services, some logistical challenges were noted, such as carrying luggage up stairs for elderly family members and minimal staff presence during late hours.
Overall, Hotel Golden Park Campinas Viracopos By Nacional Inn is perceived as an excellent option for family stays with several guests expressing their enjoyment of the family-friendly accommodations and environment. It proves to be a reliable shelter for families passing through or looking for a comfortable and welcoming place to stay.
3 Star
Breakfast options are plentiful, contributing to the overall satisfactory experience. The hotel's structure reflects its rating, offering adequate basic amenities and reasonable cleanliness. Although the service quality has room for improvement, the hotel still stands as a decent option for its price point.
In terms of value for money, it's considered a solid choice. Its proximity to the airport is a significant advantage for transit passengers. Overall, Hotel Golden Park Campinas meets the standards of a three-star establishment and serves its purpose well for short stays.
Business
Despite a few mentions of dissatisfaction from business users, the hotel generally meets the needs of business travelers, providing satisfactory business services and suitable accommodations. The overall cost-benefit is frequently noted as good, making it a favored choice for people waiting for a long layover at the nearby airport. The hotel's ability to offer good value for money and to meet the cost/benefit expectations of its guests is acknowledged.
While the hotel addresses the requirements of those in town for business, it is important to note the lack of nearby options for lunch or dinner. Nevertheless, the majority of reviews suggest that Hotel Golden Park Campinas Viracopos By Nacional Inn is a reliable choice for business travelers seeking a business-oriented environment in Campinas.
Accessible
However, there are several areas where the hotel falls short. Multiple reviews mentioned that accessible rooms are located far from the main entrance, adding inconvenience, especially for those with mobility issues. Additionally, the accessible bathrooms received criticism for having narrow doors and other design flaws, such as ramps that didn't meet expectations.
A significant downside is the absence of an elevator, which hampers accessibility to various levels of the hotel. The lack of elevator service, coupled with the far-off positioning of accessible rooms, makes it less suitable for guests with reduced mobility. Some reviews also noted the absence of staff assistance, like bellboys, to help with luggage, further complicating the stay for those requiring accessibility features.
Overall, while the hotel displays some effort in providing a wheelchair-accessible environment, considerable improvements are needed in terms of room location, bathroom design and crucial facilities like elevators to better cater to guests with disabilities.
Outdoor Pool
Dog Friendly
While the hotel accepts pets and attempts to provide a positive experience for pet owners, some reviews highlight areas for improvement. There are mentions of certain policies that could be more flexible and occasional lapses in addressing reported issues related to pets. Additionally, the noise from barking dogs and lack of soundproofing can be a disadvantage for some guests. There is also a concerning report of a dog biting people due to a lapse in control, suggesting a need for more stringent pet management and better staff training in hospitality and handling pets.
Overall, Hotel Golden Park Campinas Viracopos By Nacional Inn is a convenient option for those traveling with pets, offering several dog-friendly services and policies, though it has areas that require attention to enhance the pet-staying experience further.
Yes, Hotel Golden Park Campinas Viracopos By Nacional Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Golden Park Campinas Viracopos By Nacional Inn.
Yes, Hotel Golden Park Campinas Viracopos By Nacional Inn welcomes dogs.
Yes, parking facilities are available at Hotel Golden Park Campinas Viracopos By Nacional Inn.
Yes, Hotel Golden Park Campinas Viracopos By Nacional Inn has a gym.
Location Show Map
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