Hotel Malibu Inn
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Summary of reviewsHotel Malibu Inn in Campinas stands out primarily for its advantageous location and excellent customer service. Guests highlight the convenience and accessibility of its central positioning in a peaceful and safe neighborhood with proximity to the bus station, markets, pharmacies, downtown area and major roads. The hotel's surroundings include supermarkets and restaurants, enhancing the overall experience for business travelers and event attendees.
The breakfast service is celebrated for its variety and delicious taste with particular mention of cheese bread and coffee. While there are some concerns about repetitive options and supply management, the attentive and friendly staff help mitigate these minor issues. Dinner receives mixed reviews: the food quality, variety and affordability are appreciated, but service efficiency requires improvement. Some diners experienced slow assistance and found the portions smaller than described.
The rooms are largely praised for their comfort, cleanliness and spaciousness with modern facilities and a peaceful environment. However, minor issues such as old linens, mold and inadequate lighting in some rooms occasionally disrupt the guest experience. Despite these, the rooms' positive attributes and excellent room service usually prevail.
Cleanliness is a strong suit for Hotel Malibu Inn with high praise for the meticulous upkeep of rooms and facilities. The housekeeping team is thorough and polite, yet there are occasional mentions of areas needing more attention. Overall, the hotel's cleanliness is a significant contributor to a pleasant stay.
The staff receives overwhelmingly positive feedback for their friendliness, efficiency and attentiveness with special commendations for individuals like Lais, Artur and Wagner. Despite occasional issues with specific staff members, the team's dedication to good customer service fosters a welcoming atmosphere.
The Wi-Fi quality, however, varies significantly with frequent complaints about weak signals and slow speeds. This inconsistency is a notable drawback for guests who rely on stable internet.
Parking is available and secure, but guests often face challenges with tight spaces and additional fees, which are sometimes not communicated upfront. The absence of valet service or bellman assistance adds to the inconvenience.
Hotel Malibu Inn caters well to families, offering a safe, family-oriented environment and affordable accommodations. The hotel’s proximity to attractions and family-friendly staff enhance the overall experience, making it suitable for short stays and family gatherings.
For those interested in nightlife, the hotel’s location is ideal, offering easy access to various bars, pubs and clubs. However, some noise disturbances from the neighborhood and rowdy guests have been reported.
Guests generally appreciate the comfort of the beds, though some reported issues with old-fashioned or uncomfortable beds and linens. Despite these occasional issues, most find the bed quality satisfactory.
Business travelers find the hotel's location and facilities ideal for professional needs with comfortable workspaces and suitable business amenities. While there are calls for better reservation handling, the overall cost-benefit and central location make it a recommended choice for business stays.
Overall, Hotel Malibu Inn provides a pleasant stay, thanks to its strategic location, friendly staff and comfortable facilities. Some areas, like Wi-Fi consistency and service efficiency, present room for improvement, but the hotel's strengths often outweigh these drawbacks.
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The breakfast service is celebrated for its variety and delicious taste with particular mention of cheese bread and coffee. While there are some concerns about repetitive options and supply management, the attentive and friendly staff help mitigate these minor issues. Dinner receives mixed reviews: the food quality, variety and affordability are appreciated, but service efficiency requires improvement. Some diners experienced slow assistance and found the portions smaller than described.
The rooms are largely praised for their comfort, cleanliness and spaciousness with modern facilities and a peaceful environment. However, minor issues such as old linens, mold and inadequate lighting in some rooms occasionally disrupt the guest experience. Despite these, the rooms' positive attributes and excellent room service usually prevail.
Cleanliness is a strong suit for Hotel Malibu Inn with high praise for the meticulous upkeep of rooms and facilities. The housekeeping team is thorough and polite, yet there are occasional mentions of areas needing more attention. Overall, the hotel's cleanliness is a significant contributor to a pleasant stay.
The staff receives overwhelmingly positive feedback for their friendliness, efficiency and attentiveness with special commendations for individuals like Lais, Artur and Wagner. Despite occasional issues with specific staff members, the team's dedication to good customer service fosters a welcoming atmosphere.
The Wi-Fi quality, however, varies significantly with frequent complaints about weak signals and slow speeds. This inconsistency is a notable drawback for guests who rely on stable internet.
Parking is available and secure, but guests often face challenges with tight spaces and additional fees, which are sometimes not communicated upfront. The absence of valet service or bellman assistance adds to the inconvenience.
Hotel Malibu Inn caters well to families, offering a safe, family-oriented environment and affordable accommodations. The hotel’s proximity to attractions and family-friendly staff enhance the overall experience, making it suitable for short stays and family gatherings.
For those interested in nightlife, the hotel’s location is ideal, offering easy access to various bars, pubs and clubs. However, some noise disturbances from the neighborhood and rowdy guests have been reported.
Guests generally appreciate the comfort of the beds, though some reported issues with old-fashioned or uncomfortable beds and linens. Despite these occasional issues, most find the bed quality satisfactory.
Business travelers find the hotel's location and facilities ideal for professional needs with comfortable workspaces and suitable business amenities. While there are calls for better reservation handling, the overall cost-benefit and central location make it a recommended choice for business stays.
Overall, Hotel Malibu Inn provides a pleasant stay, thanks to its strategic location, friendly staff and comfortable facilities. Some areas, like Wi-Fi consistency and service efficiency, present room for improvement, but the hotel's strengths often outweigh these drawbacks.
Family Friendly Hotel
This hotel is listed as a family hotel in Campinas. It offers essential amenities and a comfortable stay. It is a good option for families looking for a budget-friendly choice.
Hotel with Parking
Frequently appearing in lists of hotels with parking in Campinas, this hotel provides parking options for its visitors.
Accessible Hotel
This hotel is accessible with an elevator and wheelchair-accessible parking. It features rooms and facilities for disabled guests, along with wheelchair-accessible paths of travel and public washrooms. The concierge desk, van parking, fitness center, business center, restaurant, and lounge are all wheelchair-accessible, complemented by handrails in stairways and smooth flooring in rooms.
Hotel near Nightlife Spots
Business Hotel
Guest Reviews
Hotel Malibu Inn in Campinas boasts an excellent location, consistently praised by guests for its convenience and accessibility. Situated in a peaceful and safe neighborhood, the hotel is centrally located and close to various facilities, including the bus station, markets, pharmacies, downtown area and major access roads. This makes it an ideal choice for both business travelers and those attending events in the city. Additionally, the quiet surroundings and proximity to necessities such as supermarkets and restaurants enhance the overall guest experience. Guests also appreciate the easy access to key points of interest, reinforcing the hotel's reputation for offering great value for its strategic positioning and quality services.
Hotel Malibu Inn receives generally positive feedback regarding its breakfast offerings with frequent praises for a good variety and delicious taste. Some guests found the breakfast excellent, particularly highlighting the cheese bread and coffee and appreciated the well-organized and spacious dining area. The breakfast is described as very good, satisfying general expectations and featuring a range of items like fruits, breads, cakes, yogurts and juices.
However, there are also recurring comments about the lack of variety and the repetitive nature of some offerings. Some guests noted basic and simple options, while others felt that the breakfast didn't always live up to expectations due to poor restocking practices, occasional poor presentation and specific issues like cold or stale items. Despite these occasional critiques, the friendly and attentive staff often compensated for these shortfalls.
Overall, while there are areas for improvement, particularly in variety and supply management, the breakfast at Hotel Malibu Inn generally meets and sometimes exceeds guests' expectations, contributing positively to their stay.
Hotel Malibu Inn’s dining experience has received mixed feedback from guests. On the positive side, the restaurant offers a varied and tasty menu with excellent food quality. Guests have enjoyed delicious meals, particularly praising the good soups and sandwiches. The food prices are considered affordable, especially when compared to other hotels and the restaurant provides good options for both lunch and dinner. Breakfast also received commendations for being family-friendly and delightful.
However, the restaurant service has areas that need improvement. Multiple guests noted that the dinner service could be better with reports of a lack of staff and slow assistance. The kitchen occasionally failed to meet expectations with some diners finding the nighttime service overwhelmed and experiencing smaller portions than described on the menu. Additionally, the closing time of 10 pm was found inconvenient by some.
Overall, while the food quality at Hotel Malibu Inn’s restaurant is generally good, improvements in service efficiency and staffing could enhance the dining experience.
Hotel Malibu Inn’s rooms receive general praise for their comfort and cleanliness. Many guests appreciate the spaciousness, noting ample room to move around and large bathrooms with hot showers. The bedding is often described as very comfortable and the overall layout and modern facilities are well-received.
However, some areas for improvement are noted. While many rooms are clean and modern, issues such as old towels and linens, minor renovations next door and outdated decor occasionally disrupt the guest experience. A few rooms face challenges with mold, bad smells and inadequate lighting.
Despite these drawbacks, the positive attributes often outweigh the negatives. Rooms are typically well-maintained with nice aesthetics, functional furniture and good basic amenities like air conditioning and hairdryers. The peaceful and quiet environment, combined with excellent room service and cleanliness, makes Hotel Malibu Inn a reliable choice for travelers.
Hotel Malibu Inn offers a diverse array of bed experiences according to guest reviews. Many guests praised the comfort and cleanliness of the rooms with a notable number highlighting the comfortable and well-made beds as a significant positive aspect. The terms "comfortable bed," "good quality bed," and "HI standards bed" appear frequently, indicating a general satisfaction with the sleeping arrangements. Moreover, some guests appreciated the addition of comfortable pillows and the availability of extra pillows when requested.
However, it's not all praise as some guests found the beds less than satisfactory. Descriptions such as "uncomfortable bed," "old-fashioned bed," and "bed was very sunk" suggest that not all rooms offer the same level of comfort. Guests also noted issues with the conditions of bed linens, mentioning the need for more frequent changes and improvements in cleanliness. Problems such as old mattresses, broken box springs and uncomfortable pillows were highlighted as areas needing attention.
Despite these criticisms, the overall consensus points toward a largely comfortable bed experience with particular mentions of the beds being "very comfy" and "highly relaxing". The larger bed sizes, including queen and king options, were seen as positives, offering guests ample space and comfort during their stay. For those who did encounter issues, the feedback indicates these were not pervasive enough to overshadow the positive experiences overall.
Hotel Malibu Inn consistently receives high praise for its cleanliness. Guest reviews frequently highlight the exceptionally clean rooms and well-maintained facilities. Many guests commend the impeccable and perfect cleanliness standards, noting clean bathrooms organized spaces and spotless accommodations. The hotel’s high level of cleanliness extends throughout the premises, making it a significant differentiator and contributing to a comfortable stay.
The housekeeping service receives accolades for being thorough, polite and helpful, ensuring rooms are cleaned every day and that all areas remain fresh and tidy. Several reviews mention the hotel's pleasant and clean appearance with clean corridors and an overall clean environment.
However, some reviews indicate occasional issues, such as mold in bathrooms, old towels and the need for more thorough cleaning in certain areas like under the beds and windows. Despite these remarks, the general consensus is that Hotel Malibu Inn maintains excellent hygiene and cleanliness, making it a reliable choice for a neat and pleasant stay.
Despite some occasional dissatisfaction overheard among employees, the staff at Hotel Malibu Inn receives overwhelmingly positive feedback from guests. The reception team, including notable mentions of Lais and Artur, are highlighted for their exceptional service, friendliness and efficiency. Fernanda and the kitchen manager are praised for their courtesy and attentiveness. Guests noted that the hotel employees—from the reception to the kitchen and cleaning staff—are polite, welcoming and always ready to assist with a smile.
Several reviews describe the staff as going above and beyond, providing helpful and attentive service throughout the stay. Specific commendations were given to the customer service and general assistance offered, reflecting a well-trained and professional team. Although there were a few reports of rudeness and reluctance from particular staff members and some delays in room cleaning, these instances seem to be the exception rather than the rule.
The staff’s positive attitude and helpfulness make a significant difference in the guests' experience, contributing to the hotel's reputation for excellent service. A special thanks is noted for individuals like Wagner and Carlos and the friendliness and efficient service often left guests feeling well cared for.
Overall, the Hotel Malibu Inn's team is recognized for their dedication to good customer service, creating a welcoming and pleasant environment for visitors.
When staying at the Hotel Malibu Inn, the quality of Wi-Fi tends to be quite variable. Some guests found the internet to be very good, particularly praising the great Wi-Fi in all areas of the hotel. However, many encountered frequent issues such as weak Wi-Fi signals, slow speeds and frequent dropouts. There were several mentions of the Wi-Fi not working well or being very unstable, especially in rooms and during peak times. Despite pockets of decent connectivity, the overall consensus points to inconsistent and disappointing internet service with guests expressing frustrations over the poor and unreliable Wi-Fi.
Hotel Malibu Inn provides parking for its guests, featuring both an open-air lot and a covered garage with direct room access that facilitates luggage transport. Parking availability is notably ample and secure with a private option located off the side as well. However, several reviews highlight that parking is tight with narrow entrances and height restrictions that might challenge maneuvering larger vehicles.
The parking situation, while generally organized and safe, comes with additional costs. Many guests noted that parking fees are not included in the room rates and are charged separately, sometimes leading to frustration due to lack of prior communication about these charges. Reservations made through third-party booking sites like Booking may incur unexpected parking fees, whereas direct reservations sometimes include free parking.
The hotel does not provide valet service or bellman assistance for luggage, which may require guests to handle their own parking and luggage transport. Nevertheless, the parking facilities remain a convenient feature for those driving to the hotel, despite some areas that could benefit from better organization and communication regarding fees.
Hotel Malibu Inn has garnered praise for its family-friendly atmosphere and affordability, making it an ideal choice for families planning short stays. Families traveling with children appreciate the hotel's proximity to attractions and a nearby family restaurant, adding convenience to their stay.
The family-friendly staff and comfortable accommodations have been noted repeatedly as strong points, enhancing the overall experience. Despite the absence of a dedicated family room option, guests find the rooms suitable for small families and budget-friendly for a family of four.
The hotel is located in a safe, family-oriented neighborhood, contributing to a secure and pleasant environment. Many extended families choose this hotel when visiting the area, highlighting its appeal for family gatherings.
Overall, Hotel Malibu Inn offers a welcoming stay for families, thanks to its attentive and helpful staff, affordability and convenient location.
Hotel Malibu Inn is perfectly positioned for those seeking a vibrant nightlife experience. Guests find the nightlife options plentiful and easily accessible with numerous bars, pubs and nightclubs just a short walk away. The location is ideal for visitors wanting to enjoy the city's dynamic party scene without needing extensive travel. Many have highlighted the nearby nightlife as a significant advantage, noting that it's situated in a lively yet mostly calm and street-noise-free neighborhood. However, some reviews mention issues with noise from rowdy guests and occasional neighborhood disturbances. A few guests reported less satisfactory experiences with the night shift staff, describing them as cold and unresponsive. Despite these minor drawbacks, the consensus is that Hotel Malibu Inn offers an excellent base for those eager to explore the city's bustling nightlife.
Hotel Malibu Inn stands out as an excellent choice for business travelers, offering a range of facilities and services that cater specifically to their needs. Reviews frequently highlight the hotel's prime location, which is ideal for business meetings and city access, making it convenient for those who need to stay close to business areas.
The hotel provides various business amenities that are suitable for professional requirements. Guests mention the availability of clean and well-maintained rooms and bathrooms, several working channels, work desks and shared working spaces, creating a conducive environment for productivity. Additionally, the business room and conference facilities are often noted as being adequate and fit for purpose with amenities provided as requested.
Comfort is another key highlight for business travelers at Hotel Malibu Inn. Numerous reviews mention comfortable work desks and the general comfort of the rooms, which contributes to a pleasant stay. The presence of business-friendly TV channels and sufficient AC power also enhances the convenience for those working remotely.
In terms of cost-benefit, the hotel offers very good value, which is appreciated by business guests. While there are occasional mentions of reservation issues and a general call for improved handling by management, the staff is generally recognized for their attentiveness and assistance in providing necessary amenities.
Overall, the Hotel Malibu Inn is frequently recommended for its combination of a central location, business-friendly facilities and overall comfort, making it a suitable option for those traveling for business.
Hotel Malibu Inn boasts a commendable commitment to accessibility, ensuring a comfortable stay for guests with disabilities. The hotel features entirely accessible rooms and an easily navigable entryway, complete with accessible parking and wheelchair compatibility throughout. The availability of an accessible free bus service and proximity to a bus station make it convenient for exploring the area. The strategic location, near a minibus stop and offering convenient transport to other cities, adds to its appeal. Guests appreciated the two elevators, which simplify movement within the property. The reception area is particularly noteworthy for its accessibility. Despite some feedback suggesting the need for better prioritization of the needs of physically challenged guests, the overall consensus highlights the hotel’s effective and well-serviced accommodations suitable for diverse needs.
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Location
Breakfast
However, there are also recurring comments about the lack of variety and the repetitive nature of some offerings. Some guests noted basic and simple options, while others felt that the breakfast didn't always live up to expectations due to poor restocking practices, occasional poor presentation and specific issues like cold or stale items. Despite these occasional critiques, the friendly and attentive staff often compensated for these shortfalls.
Overall, while there are areas for improvement, particularly in variety and supply management, the breakfast at Hotel Malibu Inn generally meets and sometimes exceeds guests' expectations, contributing positively to their stay.
Dinner
However, the restaurant service has areas that need improvement. Multiple guests noted that the dinner service could be better with reports of a lack of staff and slow assistance. The kitchen occasionally failed to meet expectations with some diners finding the nighttime service overwhelmed and experiencing smaller portions than described on the menu. Additionally, the closing time of 10 pm was found inconvenient by some.
Overall, while the food quality at Hotel Malibu Inn’s restaurant is generally good, improvements in service efficiency and staffing could enhance the dining experience.
Rooms
However, some areas for improvement are noted. While many rooms are clean and modern, issues such as old towels and linens, minor renovations next door and outdated decor occasionally disrupt the guest experience. A few rooms face challenges with mold, bad smells and inadequate lighting.
Despite these drawbacks, the positive attributes often outweigh the negatives. Rooms are typically well-maintained with nice aesthetics, functional furniture and good basic amenities like air conditioning and hairdryers. The peaceful and quiet environment, combined with excellent room service and cleanliness, makes Hotel Malibu Inn a reliable choice for travelers.
Beds
However, it's not all praise as some guests found the beds less than satisfactory. Descriptions such as "uncomfortable bed," "old-fashioned bed," and "bed was very sunk" suggest that not all rooms offer the same level of comfort. Guests also noted issues with the conditions of bed linens, mentioning the need for more frequent changes and improvements in cleanliness. Problems such as old mattresses, broken box springs and uncomfortable pillows were highlighted as areas needing attention.
Despite these criticisms, the overall consensus points toward a largely comfortable bed experience with particular mentions of the beds being "very comfy" and "highly relaxing". The larger bed sizes, including queen and king options, were seen as positives, offering guests ample space and comfort during their stay. For those who did encounter issues, the feedback indicates these were not pervasive enough to overshadow the positive experiences overall.
Cleanliness
The housekeeping service receives accolades for being thorough, polite and helpful, ensuring rooms are cleaned every day and that all areas remain fresh and tidy. Several reviews mention the hotel's pleasant and clean appearance with clean corridors and an overall clean environment.
However, some reviews indicate occasional issues, such as mold in bathrooms, old towels and the need for more thorough cleaning in certain areas like under the beds and windows. Despite these remarks, the general consensus is that Hotel Malibu Inn maintains excellent hygiene and cleanliness, making it a reliable choice for a neat and pleasant stay.
Staff
Several reviews describe the staff as going above and beyond, providing helpful and attentive service throughout the stay. Specific commendations were given to the customer service and general assistance offered, reflecting a well-trained and professional team. Although there were a few reports of rudeness and reluctance from particular staff members and some delays in room cleaning, these instances seem to be the exception rather than the rule.
The staff’s positive attitude and helpfulness make a significant difference in the guests' experience, contributing to the hotel's reputation for excellent service. A special thanks is noted for individuals like Wagner and Carlos and the friendliness and efficient service often left guests feeling well cared for.
Overall, the Hotel Malibu Inn's team is recognized for their dedication to good customer service, creating a welcoming and pleasant environment for visitors.
Wi-Fi
Parking
The parking situation, while generally organized and safe, comes with additional costs. Many guests noted that parking fees are not included in the room rates and are charged separately, sometimes leading to frustration due to lack of prior communication about these charges. Reservations made through third-party booking sites like Booking may incur unexpected parking fees, whereas direct reservations sometimes include free parking.
The hotel does not provide valet service or bellman assistance for luggage, which may require guests to handle their own parking and luggage transport. Nevertheless, the parking facilities remain a convenient feature for those driving to the hotel, despite some areas that could benefit from better organization and communication regarding fees.
Family
The family-friendly staff and comfortable accommodations have been noted repeatedly as strong points, enhancing the overall experience. Despite the absence of a dedicated family room option, guests find the rooms suitable for small families and budget-friendly for a family of four.
The hotel is located in a safe, family-oriented neighborhood, contributing to a secure and pleasant environment. Many extended families choose this hotel when visiting the area, highlighting its appeal for family gatherings.
Overall, Hotel Malibu Inn offers a welcoming stay for families, thanks to its attentive and helpful staff, affordability and convenient location.
Nightlife
Business
The hotel provides various business amenities that are suitable for professional requirements. Guests mention the availability of clean and well-maintained rooms and bathrooms, several working channels, work desks and shared working spaces, creating a conducive environment for productivity. Additionally, the business room and conference facilities are often noted as being adequate and fit for purpose with amenities provided as requested.
Comfort is another key highlight for business travelers at Hotel Malibu Inn. Numerous reviews mention comfortable work desks and the general comfort of the rooms, which contributes to a pleasant stay. The presence of business-friendly TV channels and sufficient AC power also enhances the convenience for those working remotely.
In terms of cost-benefit, the hotel offers very good value, which is appreciated by business guests. While there are occasional mentions of reservation issues and a general call for improved handling by management, the staff is generally recognized for their attentiveness and assistance in providing necessary amenities.
Overall, the Hotel Malibu Inn is frequently recommended for its combination of a central location, business-friendly facilities and overall comfort, making it a suitable option for those traveling for business.
Accessible
No, Hotel Malibu Inn doesn't have any pool.
No, a spa isn't available at Hotel Malibu Inn.
No, Hotel Malibu Inn doesn't allow dogs.
Yes, parking facilities are available at Hotel Malibu Inn.
No, Hotel Malibu Inn doesn't have a gym.
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