Campos do Jordao, Estrada Municipal do Itapeva, 1750-22.719045,-45.533838(Show on Map)
7.3
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Plaza Inn Week Inn is praised by many guests for its idyllic location in the Mantiqueira mountains, offering a stunning and tranquil setting ideal for relaxation and connecting with nature. The serene ambiance provides an escape from urban life, with panoramic views adding to the overall experience. However, accessing this remote paradise can be challenging due to precarious roads and a distant position from town conveniences, presenting a rewarding yet adventurous journey for those seeking seclusion.
The breakfast at the inn is well-received by some guests for its abundance and delightful offerings, enhanced by attentive service and good coffee. Nonetheless, frequent criticisms highlight a lack of variety and occasional inconsistency in food quality, suggesting room for improvement to ensure a more satisfying morning meal for all patrons.
Rooms at Plaza Inn Week Inn are admired for their spaciousness and rustic charm, equipped with amenities like fireplaces and balconies with lush, scenic views. Comfort is often noted, especially in the coziness of beds and reliable hot showers. Yet, signs of aging are apparent, with outdated furnishings and cleanliness issues detracting from the experience. Guests emphasize the need for renovations to elevate the overall quality and maintenance of accommodations.
Cleanliness reviews reveal mixed experiences, with some areas deemed spotless while others fall short, such as musty odors and lackluster environmental upkeep, particularly in the pool area. This inconsistency calls for a stronger commitment to hygiene to bolster guest satisfaction.
Staff receive high commendations for their exceptional service, characterized by warmth, friendliness, and attentiveness. The team, especially during check-in, contributes significantly to a welcoming and helpful atmosphere that enhances the stay.
Wi-Fi connectivity proves limited, primarily restricted to the reception area, which inconveniences guests seeking reliable internet access throughout their stay. Improvements in connectivity are necessary to better cater to visitor needs.
Although the pool area receives some criticism for cleanliness and maintenance, the presence of a fireplace adds charm and warmth to the overall environment, offsetting some of the negative aspects.
Beds offer comfort to many guests, ensuring restful nights, despite some concerns about maintenance. The lingering issues with bed arrangements and cleanliness highlight areas for potential enhancement.
Overall, Plaza Inn Week Inn presents a charming countryside retreat with beautiful natural surroundings and commendable service. Addressing noted areas for improvement, such as room and pool maintenance and Wi-Fi accessibility, could further enrich the guest experience.
Categories
Dog Friendly
This hotel permits one pet under 10 kg with no additional fee. Its chalets are equipped with a fireplace, balcony, separate sitting area, refrigerator, and kitchen, providing a comfortable and well-equipped stay for guests with their dogs.
Cheap
This hotel is a good choice for those seeking affordable accommodation. It offers basic amenities for a comfortable stay.
Pool
Panoramic View Pool
Outdoor Pool
Honeymoon
Family
Parking
Tennis
Outdoor Pool
Panoramic View Pool
Room Types
ChaletThis chalet features a TV. The unit has 4 beds.
Standard SuiteThis suite offers a TV. The unit has 2 beds.
Guest Reviews
7.3
Good
Review Summaries
Location
Travelers seeking a retreat surrounded by nature will find the Plaza Inn Week Inn to be located in an undeniably beautiful and tranquil setting. Nestled in the Mantiqueira mountains, this isolated paradise offers stunning views from its apartments and provides a peaceful ambiance, ideal for relaxation away from the hustle and bustle of city life. Guests appreciate the calm environment and relish in the opportunity to connect with nature in a high countryside area, enjoying a slower pace and a serene atmosphere.
However, reaching this haven is not without its challenges. The journey to the hotel is marked by precarious roads, including bumpy dirt paths and sections in need of better signage. Travelers should prepare for a less straightforward drive, as the access road is fraught with potholes and uneven surfaces, potentially making the trip an adventurous endeavor.
The inn's remote location indeed requires guests to come prepared for a bit of a trek from the town center. Although its distance from urban conveniences might pose a drawback for some, those who value seclusion and a peaceful retreat among mountains will find the experience rewarding. Despite the obstacles in accessing the site, the views offer a truly privileged perspective, and the surrounding beauty of the area remains a highlight for many.
Breakfast
The breakfast experience at Plaza Inn Week Inn has garnered a mixed response from guests, with some aspects shining while others leave room for improvement. Many guests found the breakfast delightful, praising it as wonderful, fantastic, and plentiful, highlighting the attentive staff and a variety of satisfying options available. The coffee is often noted as very good, adding to the positive aspects of the morning meal.
However, feedback also points to some areas requiring attention. A significant number of guests reported that the breakfast lacked variety, pointing out the absence of typical spreads like butter and jam and the occasional unavailability of popular items like scrambled eggs. Some reviewers mentioned the limited selection, noting only basic offerings like bread and cake, sometimes with stale elements, which found the breakfast experience to be adequate or satisfactory, albeit simple and basic.
Overall, while some patrons were met with a top-notch and delicious start to their day, others found the breakfast experience to be underwhelming, suggesting a need for more consistency and variety in offering.
Rooms
Plaza Inn Week Inn offers a variety of room experiences, capturing the essence of rustic charm combined with a need for modern updates. Guests frequently praise the spaciousness of the accommodations, with rooms described as large and featuring amenities such as fireplaces that enhance comfort. For those seeking tranquility, the rooms offer serene balconies with views of lush greenery, providing a peaceful countryside ambiance.
Comfort remains a highlight; beds and room arrangements are often noted for their coziness. Showers provide a reliable supply of hot water, adding to the appeal. However, on the flip side, the rooms show signs of aging, from outdated TVs to conditions demanding renovation. Some guests noted issues like mold and cleanliness, which detract from the overall experience. Challenges such as ineffective heating, old furniture, and inadequate lighting also suggest that improvements are needed to match the positive aspects.
Despite these drawbacks, the hotel manages to offer a genuine countryside retreat, but there's an evident need for attentive renovations to harness its full potential and provide guests with consistently satisfying stays.
Beds
Plaza Inn Week Inn receives mixed feedback on its bed quality, but guests frequently describe the beds as comfortable, highlighting their ability to provide a pleasant night's sleep. Many reviewers appreciate the comfort, peacefulness, and cleanliness of the sleeping arrangements. While some guests found the mattresses to be average, a majority agree that the bedding and linens are satisfactory, adding to a decent overall experience.
Despite the positive remarks, there are serious concerns from some guests about maintenance and upkeep. Certain reviewers pointed out issues such as crooked beds and filthy sheets, which have disrupted their comfort considerably. Instances where beds were insufficient for all guests and discrepancies between the beds' condition and the hotel's ambiance were also noted, reflecting a need for improvement.
In summary, while Plaza Inn Week Inn offers considerable comfort and room facilities that align with guests' needs, a few reported issues with cleanliness and bed arrangement highlight areas for potential enhancement.
Cleanliness
At Plaza Inn Week Inn, guest reviews present a mixed story when it comes to cleanliness. While some reviewers praise the hotel for spotless rooms and well-maintained bathrooms, with cleanliness and organization receiving high marks, others have raised concerns about significant cleanliness issues. Numerous guests mention rooms and accommodations plagued by a musty or moldy smell, and there are multiple reports of dust, dirt, and even hair left in various areas, including on beds and bathroom surfaces. The pool and overall environment have been noted as needing more attention, and some guests encountered stained towels and malfunctioning room features. The breakfast experience also drew criticism for limited options and hygiene issues. Although some positive experiences are highlighted, maintaining consistent cleanliness and addressing these widespread concerns seem essential to enhancing guest satisfaction.
Staff
The reviews of the Plaza Inn Week Inn highlight the exceptional service provided by its staff, with multiple guests praising their friendliness and attentiveness. The reception team receives particular commendation for creating a welcoming and easy check-in experience, characterized by politeness and readiness to assist guests with their needs. Walter's service stands out as being notably impeccable and attentive, contributing positively to the overall experience. Guests consistently describe the staff as polite, kind, and ready to help with almost everything, portraying an atmosphere of warmth and hospitality throughout the hotel. Although not every interaction may have been perfect, the consensus emphasizes excellent service and an incredible team dedicated to making guests' stays enjoyable.
Wi-Fi
Travelers visiting Plaza Inn Week Inn should be prepared for limited internet connectivity. Reviews consistently mention the absence of Wi-Fi in the rooms, highlighting a weak or non-existent signal. Guests note the inconvenience caused by the lack of in-room internet access, which can be particularly challenging for those who wish to stay connected during their stay. While the hotel does offer Wi-Fi services, these appear to be restricted largely to the reception area, leaving other parts of the hotel without coverage. Those in need of a reliable connection may need to rely on alternative solutions or focus on activities that don't require an internet connection during their visit.
Pool
At Plaza Inn Week Inn, guests have noted that the pool area could benefit from improvements to enhance the overall guest experience. Many have expressed concerns about the pool's cleanliness and maintenance. Reports suggest that the water often has a greenish hue, accompanied by sludge, which makes it unusable at times. Some reviews also mention that the pool is frequently dirty, with issues persisting over visits. Additionally, the surrounding court area appears to suffer from some damage, contributing to the need for refurbishment. Despite these challenges, guests appreciated the fireplace, which seems to create a warm and inviting atmosphere in the vicinity, adding a touch of charm to their stay.
FAQ
Yes, Plaza Inn Week Inn has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Plaza Inn Week Inn.
Yes, Plaza Inn Week Inn welcomes dogs.
Yes, parking facilities are available at Plaza Inn Week Inn.
