Pousada Portal das Cerejeiras - Be Happy Group
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Summary of reviewsPousada Portal das Cerejeiras - Be Happy Group offers a tranquil and cozy retreat with numerous positive attributes that cater well to guests seeking peace and comfort away from the bustling center of Capivari. Nestled on a hill, the inn provides charming views and a serene environment, enhanced by the dedication of a friendly and attentive staff. Visitors consistently highlight the cleanliness of the spaces and the warm, inviting atmosphere created by well-maintained common areas and accommodations.
Breakfast at the pousada is a standout, drawing high praise for its variety and freshness, featuring an array of delicious homemade breads, cakes and a comprehensive selection of other items, all served in a pleasant dining environment. This meal, alongside the warmth offered by spacious and well-ventilated rooms with comfortable beds and modern amenities, contributes significantly to guests' satisfaction.
Despite these strong points, the pousada is not without its challenges. Its location, while providing tranquility, is somewhat inconvenient for those relying on public transport or desiring close proximity to Capivari's nightlife and main attractions. The access roads can be narrow and poorly lit at night and parking facilities are frequently described as tight and difficult to navigate, particularly for larger vehicles.
Room accommodations receive a mix of feedback. Positive reviews note the cleanliness, comfort and spaciousness, yet there are notable concerns about the mismatch between online photos and the actual condition of rooms with some appearing older and in need of minor renovations. Issues like moisture spots and a lack of proper ventilation in bathrooms, as well as discomfort from beds formed by combining single mattresses, suggest room for improvement.
The inn's Wi-Fi service has been another area of contention with experiences ranging from excellent to frustrating due to weak and unstable signals, particularly in the rooms. Additionally, while the pousada is generally quite clean and service-focused, isolated incidents of mold, outdated amenities and occasional lapses in housekeeping have been reported.
In summary, Pousada Portal das Cerejeiras - Be Happy Group is a clean, charming and welcoming establishment with strong staff performance and a highly praised breakfast offering. However, the location's remoteness, parking difficulties, occasional discrepancies in room conditions and variable Wi-Fi quality may present challenges for some guests.
Categories
Breakfast at the pousada is a standout, drawing high praise for its variety and freshness, featuring an array of delicious homemade breads, cakes and a comprehensive selection of other items, all served in a pleasant dining environment. This meal, alongside the warmth offered by spacious and well-ventilated rooms with comfortable beds and modern amenities, contributes significantly to guests' satisfaction.
Despite these strong points, the pousada is not without its challenges. Its location, while providing tranquility, is somewhat inconvenient for those relying on public transport or desiring close proximity to Capivari's nightlife and main attractions. The access roads can be narrow and poorly lit at night and parking facilities are frequently described as tight and difficult to navigate, particularly for larger vehicles.
Room accommodations receive a mix of feedback. Positive reviews note the cleanliness, comfort and spaciousness, yet there are notable concerns about the mismatch between online photos and the actual condition of rooms with some appearing older and in need of minor renovations. Issues like moisture spots and a lack of proper ventilation in bathrooms, as well as discomfort from beds formed by combining single mattresses, suggest room for improvement.
The inn's Wi-Fi service has been another area of contention with experiences ranging from excellent to frustrating due to weak and unstable signals, particularly in the rooms. Additionally, while the pousada is generally quite clean and service-focused, isolated incidents of mold, outdated amenities and occasional lapses in housekeeping have been reported.
In summary, Pousada Portal das Cerejeiras - Be Happy Group is a clean, charming and welcoming establishment with strong staff performance and a highly praised breakfast offering. However, the location's remoteness, parking difficulties, occasional discrepancies in room conditions and variable Wi-Fi quality may present challenges for some guests.
Inn with Parking
Pousada Portal das Cerejeiras offers on-site parking for guests. The parking area is convenient and adds to the overall experience.
Cheap Inn
Pousada Portal das Cerejeiras offers comfortable rooms and a welcoming atmosphere at an affordable price. It is a good choice for travelers seeking a pleasant and budget-friendly stay.
Accessible Inn
Guest Reviews
Pousada Portal das Cerejeiras - Be Happy Group presents a mixed bag in terms of location, albeit with some clear highlights. Positioned on a hill 10 minutes from Capivari center, the inn offers a peaceful, quiet setting with charming views. Guests frequently note the area's pleasant atmosphere and commend the cleanliness and comfort of the accommodations, while praising the friendly staff and excellent breakfast.
However, the location poses challenges for many visitors. The inn is relatively far from downtown and main tourist attractions, necessitating a car for easier access. Some find the distance inconvenient and the neighborhood less appealing at night due to limited street lighting and narrow access roads. Parking facilities also receive criticism for being small and difficult to navigate, particularly with larger vehicles.
Despite these issues, the location does appeal to those seeking tranquility away from the bustling center. The views and the serene environment prove to be a strong draw, although visitors should be prepared for the commute and potential difficulty in securing rideshare services. Overall, while the inn itself is clean, cozy and welcoming, the isolated location may not suit everyone, particularly those reliant on public transport or seeking close proximity to Capivari's nightlife and attractions.
Breakfast at Pousada Portal das Cerejeiras - Be Happy Group generally receives high praise for its variety, quality and the freshness of its offerings. Guests commonly highlight the ample options available, including a range of cakes, breads, cold cuts, sweets, fruits and juices. Many appreciate the thoughtful replenishments, ensuring a consistent supply of food during breakfast hours.
While a few reviews mention that breakfast could benefit from greater variety, particularly in terms of hot dishes or more frequent changes to the menu, the majority of feedback emphasizes satisfaction with the meal. The homemade bread and fresh cakes receive special mentions for their delightful taste. The atmosphere of the breakfast area, coupled with the pleasant and polite service from the staff, further enhances the dining experience.
Overall, the breakfast is considered a strong point of the hotel, contributing positively to the guests' stay with its comprehensive and well-served selection of foods in a clean and comfortable setting.
Pousada Portal das Cerejeiras - Be Happy Group offers a mixed experience when it comes to room accommodations. On the positive side, guests have praised the rooms for being clean, warm and cozy. Many reviews highlight the spaciousness of the rooms, which are well-lit and ventilated. The beds are generally comfortable and the bathrooms boast good showers and modern amenities like giant hot tubs in some cases. The service, particularly from the afternoon and evening receptionist, has received high commendation. Additionally, the breakfast is often described as delicious and very good.
However, there are notable drawbacks that guests have pointed out. A common concern is that the rooms do not match the photos online, appearing older and in need of renovation. Some rooms suffer from moisture spots and a lack of proper ventilation, particularly in the bathrooms. Issues with the beds are frequently mentioned, such as double beds being formed from two single mattresses, resulting in uncomfortable gaps. Other criticisms include the absence of a minibar, hangers and blackout curtains, as well as occasional noise disturbances from the parking lot.
Overall, while the rooms provide basic comfort and cleanliness, there is a significant discrepancy between guest expectations set by online photos and the actual experience, indicating a need for updates and better amenities.
At Pousada Portal das Cerejeiras - Be Happy Group, the comfort of the beds is a notable aspect that has received mixed feedback from guests. Some found the beds to be very large, comfortable and cozy with a few even complimenting the overall comfort and the availability of hot water. However, several guests had less positive experiences, particularly due to the frequent practice of combining two single beds to form a double bed. This solution often resulted in a noticeable gap in the middle, leading to discomfort and even back pain for some.
The quality of the mattresses was another recurring issue with multiple guests describing them as too soft, worn out, musty or simply uncomfortable. Reports of divided mattresses in supposed double beds were common, further contributing to an unsatisfactory sleep experience for many.
Some guests pointed out the dated and unstable structure of the beds and there were complaints about the cleanliness and condition of bedding and towels, which were occasionally described as dirty, torn or worn out. Despite these shortcomings, a number of guests did appreciate the comfort of both the mattresses and the showers, highlighting the potential for a good night's sleep if these issues were addressed.
Pousada Portal das Cerejeiras - Be Happy Group generally receives positive remarks regarding its cleanliness and service. Guests consistently note that the rooms and common areas are kept very clean and organized with terms like immaculate cleanliness, very clean and everything is very clean and organized frequently appearing in reviews. The atmosphere is described as cozy and welcoming with clean and well-organized bed linens contributing to a comfortable stay. Additionally, the staff is often applauded for their friendliness and attentiveness, enhancing the overall guest experience.
However, some reviews indicate areas needing improvement. A few guests pointed out issues like mold on the walls, rainwater leaking into rooms and outdated or broken amenities such as heaters and hairdryers. Instances of rooms appearing dusty or not thoroughly cleaned before guests' arrival were also mentioned. Despite a few reports of inconsistency, the positive experiences seem to dominate with many guests noting they were very satisfied with the cleanliness and service offered at the inn. Overall, while there's room for improvement, the Pousada Portal das Cerejeiras maintains a good standard of cleanliness and comfort, making it a pleasant and inviting place to stay.
At 'Pousada Portal das Cerejeiras - Be Happy Group,' guests frequently praise the attentive and friendly nature of the staff. Visitors consistently highlight the exceptional service provided by the employees, noting their kindness, helpfulness and promptness in addressing requests. Receptionists, in particular, receive commendation for being proactive and supportive. The overall atmosphere is described as cozy and welcoming with many guests emphasizing the excellent service from all staff members, which ranges from the reception to the kitchen.
The hospitality extended by specific employees, like Gustavo, Daniel and Gian, is acknowledged for making guests feel at home. Many reviews underscore the politeness and amicable nature of the staff, enhancing the general comfort and satisfaction of the stay. Despite a few isolated experiences of inattentiveness or slight lapses, the majority of the feedback is overwhelmingly positive. Guests appreciate the combination of great service, cleanliness, cozy ambiance and a satisfying breakfast, which contributes to the overall value for money and a relaxing experience at the pousada.
The guests at Pousada Portal das Cerejeiras - Be Happy Group have provided mixed feedback regarding the Wi-Fi. Some found the Wi-Fi to be excellent and praised it for meeting their expectations, noting that the internet connection was very good. Despite these positive remarks, several guests encountered issues with the Wi-Fi, mentioning that the signal was weak, unstable and often disconnected. A common concern was the Wi-Fi's inability to function properly in the rooms, which led to a less satisfactory experience for some. This inconsistency with internet accessibility seems to have been a notable point of frustration.
The reviews about the parking at 'Pousada Portal das Cerejeiras - Be Happy Group' generally highlight significant challenges. Although there is parking available on-site, many guests noted that the parking spaces are extremely tight and limited, making it difficult to maneuver, especially for larger vehicles such as sedans, SUVs and pickup trucks. The tightness of the spots causes complications for entering and exiting and at times, guests may have to park on the street due to insufficient space inside the garage. Additionally, the steep access and proximity of parking spots to the rooms can be inconvenient. Despite these limitations, the parking is free and there is an alternative lower area provided, though it is also relatively small.
Pousada Portal das Cerejeiras by Platanus offers a comfortable stay with a few notable highlights for accessibility, though there are some areas that could be improved. Guests found the inn pleasant and appreciated the super warm rooms and spacious bathrooms. However, its location in a more distant area from the center and the characteristic slopes of Campos do Jordão may present challenges for some. The inn's layout requires navigating stairs, which might be problematic for guests with mobility issues, especially in bad weather. For those driving, the proximity to key spots within a 15-minute drive is convenient. Overall, while the inn has its charms, the lack of modern accessibility features could be a drawback for some travelers.
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Location
However, the location poses challenges for many visitors. The inn is relatively far from downtown and main tourist attractions, necessitating a car for easier access. Some find the distance inconvenient and the neighborhood less appealing at night due to limited street lighting and narrow access roads. Parking facilities also receive criticism for being small and difficult to navigate, particularly with larger vehicles.
Despite these issues, the location does appeal to those seeking tranquility away from the bustling center. The views and the serene environment prove to be a strong draw, although visitors should be prepared for the commute and potential difficulty in securing rideshare services. Overall, while the inn itself is clean, cozy and welcoming, the isolated location may not suit everyone, particularly those reliant on public transport or seeking close proximity to Capivari's nightlife and attractions.
Breakfast
While a few reviews mention that breakfast could benefit from greater variety, particularly in terms of hot dishes or more frequent changes to the menu, the majority of feedback emphasizes satisfaction with the meal. The homemade bread and fresh cakes receive special mentions for their delightful taste. The atmosphere of the breakfast area, coupled with the pleasant and polite service from the staff, further enhances the dining experience.
Overall, the breakfast is considered a strong point of the hotel, contributing positively to the guests' stay with its comprehensive and well-served selection of foods in a clean and comfortable setting.
Rooms
However, there are notable drawbacks that guests have pointed out. A common concern is that the rooms do not match the photos online, appearing older and in need of renovation. Some rooms suffer from moisture spots and a lack of proper ventilation, particularly in the bathrooms. Issues with the beds are frequently mentioned, such as double beds being formed from two single mattresses, resulting in uncomfortable gaps. Other criticisms include the absence of a minibar, hangers and blackout curtains, as well as occasional noise disturbances from the parking lot.
Overall, while the rooms provide basic comfort and cleanliness, there is a significant discrepancy between guest expectations set by online photos and the actual experience, indicating a need for updates and better amenities.
Beds
The quality of the mattresses was another recurring issue with multiple guests describing them as too soft, worn out, musty or simply uncomfortable. Reports of divided mattresses in supposed double beds were common, further contributing to an unsatisfactory sleep experience for many.
Some guests pointed out the dated and unstable structure of the beds and there were complaints about the cleanliness and condition of bedding and towels, which were occasionally described as dirty, torn or worn out. Despite these shortcomings, a number of guests did appreciate the comfort of both the mattresses and the showers, highlighting the potential for a good night's sleep if these issues were addressed.
Cleanliness
However, some reviews indicate areas needing improvement. A few guests pointed out issues like mold on the walls, rainwater leaking into rooms and outdated or broken amenities such as heaters and hairdryers. Instances of rooms appearing dusty or not thoroughly cleaned before guests' arrival were also mentioned. Despite a few reports of inconsistency, the positive experiences seem to dominate with many guests noting they were very satisfied with the cleanliness and service offered at the inn. Overall, while there's room for improvement, the Pousada Portal das Cerejeiras maintains a good standard of cleanliness and comfort, making it a pleasant and inviting place to stay.
Staff
The hospitality extended by specific employees, like Gustavo, Daniel and Gian, is acknowledged for making guests feel at home. Many reviews underscore the politeness and amicable nature of the staff, enhancing the general comfort and satisfaction of the stay. Despite a few isolated experiences of inattentiveness or slight lapses, the majority of the feedback is overwhelmingly positive. Guests appreciate the combination of great service, cleanliness, cozy ambiance and a satisfying breakfast, which contributes to the overall value for money and a relaxing experience at the pousada.
Wi-Fi
Parking
Accessible
No, Pousada Portal das Cerejeiras - Be Happy Group doesn't have any pool.
No, a spa isn't available at Pousada Portal das Cerejeiras - Be Happy Group.
No, Pousada Portal das Cerejeiras - Be Happy Group doesn't allow dogs.
Yes, parking facilities are available at Pousada Portal das Cerejeiras - Be Happy Group.
No, Pousada Portal das Cerejeiras - Be Happy Group doesn't have a gym.
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