7,258,491 hotelsin 60 categories
5-Star Hotels with Indoor Pool in Canada
44 HOTELS IN CANADARanking can be influenced by the commissions we receive.
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Categories
Pool
Infinity Pool
Heated Pool
Indoor Pool
Panoramic View Pool
Outdoor Pool
5 Star
Dog Friendly
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The Westin Resort & Spa in Whistler is a luxurious winter resort which has, however, something to offer all year round. Guests can choose to go hiking or fishing in the summer or snowboarding and skiing in the winter. If they choose to stay indoors, the restaurants, bars, pools and fitness studio will surely keep them occupied.
Summary of reviews
The Westin Resort & Spa in Whistler is highly recommended by guests for its unbeatable location, just a few minutes' walk from the ski lifts and city center. The hotel's ski valet adds to the convenience of access to the mountains and its facilities including a pool and gym are top-notch. The rooms are spacious and well-equipped with some offering great views of the village or mountains. Although some guests had mixed opinions about the breakfast and parking fees, the majority found the hotel to be clean and comfortable. The staff are exceptional and attentive, going above and beyond to make guests feel welcome. The hotel is a great choice for a winter getaway or family ski trip and also well-suited for pet owners due to its dog-friendly amenities. Overall, The Westin Resort & Spa in Whistler is considered luxurious and indulgent, living up to its reputation for five-star hospitality.
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Pool
Heated Pool
Indoor Pool
Outdoor Pool
5 Star
Luxury
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Imbued with luxury and legacy, the hotel is one of Vancouver's most elegant and stylish retreats, reflecting the grandeur and style of the Roaring Twenties in every corner. Rosewood Hotel Georgia is located in the city center, only minutes from many attractions such as art galleries, museums and boutiques, making it an ideal choice for every type of traveler.
Summary of reviews
Rosewood Hotel Georgia is a luxurious and exceptional five-star hotel located in the heart of Vancouver. The hotel boasts a convenient central location, making it perfect for sightseeing, dining and shopping. Guests appreciate the hotel's convenience and central location, allowing them to explore Vancouver effortlessly. The hotel's staff is friendly, professional and courteous, providing outstanding service that exceeds guests' expectations. The rooms are spacious, luxurious and beautifully decorated with comfortable beds and high-quality linens and pillows. The hotel is well-maintained and spotless with excellent housekeeping. The hotel's spa and swimming pool are fantastic with high-end amenities and facilities. The hotel's dining options are outstanding with the great restaurant Hawksworth being a highlight. Overall, the Rosewood Hotel Georgia is an excellent choice for an elegant and stylish stay, providing a true 5-star experience.
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5 Star
Pool
Heated Pool
Indoor Pool
Luxury
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This legendary hotel has been accepting guests for more than 130 years. Its location within the Banff National Park and many facilities and activities on offer make this hotel a landmark of its own.
Summary of reviews
Fairmont Banff Springs is a luxurious and historic hotel nestled in the majestic Rocky Mountains, offering breathtaking views and convenient access to outdoor activities. The hotel's breakfast buffet at Vermillion Room is exceptional with plenty of options to choose from. While the dinner options are limited, The Waldhaus Restaurant and Vermillion are standout options. The rooms are generally comfortable, clean and modern with stunning mountain views. The staff provides exceptional service, making guests feel like royalty. The spa and pool areas are fantastic with well-maintained facilities and beautiful views. The hotel is family-friendly with activities for all ages. The beds are comfortable and luxurious. Overall, Fairmont Banff Springs is a five-star experience that is faultless, superb and exceptional.
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5 Star
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Outdoor Pool
Golf
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The Four Seasons hotel in Toronto is located in the heart of the historic Yorkville neighborhood making it very easy for guests to explore the city. It also offers a unique French cuisine dining experience, bar, spa, pool and fitness center.
Summary of reviews
The Four Seasons Hotel Toronto is a luxurious hotel that offers exceptional facilities and services. The rooms are described as magnificent, spacious and well-appointed with the Yorkville suite standing out for its beauty. The staff is consistently praised for their professionalism, politeness and helpfulness with guests receiving above-and-beyond service. The hotel is considered one of the best in the world by some guests with only a few negative comments that hardly taint the overall experience. If you're looking for a relaxing and luxurious stay in Toronto, the Four Seasons Hotel Toronto is definitely worth checking out.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Luxury
From $192
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The entire team of the hotel welcomes its customers to experience the delicious flavors, the spectacular views and the abundance of activities which are offered in the picturesque region of Charlevoix.
Summary of reviews
Fairmont Le Manoir Richelieu is a grand and exceptional five-star hotel located in a picturesque location overlooking the St. Lawrence River. The hotel is beautifully landscaped and well kept, providing a peaceful and relaxing getaway. Guests can enjoy a range of activities nearby, including hiking trails, golf courses and whale watching. The breakfast experience is generally positive with many guests raving about the delicious buffet and variety of healthy options available. The dinner experience received mixed reviews with some guests finding the on-site restaurant too expensive and lacking in alternative options nearby. The rooms are generally well-equipped with stunning views of the river, although some guests have concerns about the outdated style of the rooms. The staff are described as friendly, professional, courteous and attentive. The hotel offers a variety of heated outdoor pools, including a beautiful and well-maintained main pool area with an ideal temperature. The hotel provides a perfect family vacation spot with lots of fun activities for children. Golf lovers are in for a treat with an incredible golf course boasting beautiful views. The beds are comfortable, providing a good night's sleep. Overall, Fairmont Le Manoir Richelieu is a beautiful and impressive hotel that most guests highly recommend to anyone looking for a luxurious stay.
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5 Star
Pool
Indoor Pool
Pool Lap Lanes
Outdoor Pool
Luxury
From $224
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Fairmont Tremblant is a 5-star resort, which is nestled in the center of a European-style village right at the foot of the legendary Tremblant mountain.
Summary of reviews
Fairmont Tremblant is a stunning 5-star hotel located in the heart of the Tremblant resort, offering ski-in/ski-out accessibility that is perfect for skiers. Guests have praised the hotel's ambience, wonderful staff and great restaurants nearby. The hotel's coffee shop is also very convenient. The breakfast is tasty and of high quality, although some guests wished it was included in the room rate. The rooms are comfortable and mostly clean with lovely views from some rooms, but some guests found them to be dated. The hotel and its facilities are generally well-maintained and clean with exemplary service from the housekeeping staff. The staff is exceptional with guests consistently impressed by their warm and welcoming manner. The hotel offers wifi at an extra cost and valet parking for $42 plus tax. The spa has great amenities with positive feedback from satisfied customers. The outdoor heated pool and hot tub area is particularly impressive. Fairmont Tremblant is a perfect location for a family vacation with a wide variety of activities for kids. The hotel is an excellent choice for a ski holiday with easy and very convenient access to the ski slopes. The beds are comfortable and sumptuous, although some guests have mentioned issues with bed sizes and rough sheets. Overall, Fairmont Tremblant is a luxurious destination in which to unwind and indulge in some added comfort.
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5 Star
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Luxury
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Info
Summary of reviews
The Fairmont Empress Hotel in Victoria offers a consummate experience characterized by its prime location, exceptional dining, historical charm and commendable service. Nestled in downtown Victoria by the picturesque harbor, the hotel's central location garners consistent praise for its convenience and accessibility to various attractions, restaurants and shops. The stunning views and manicured gardens further enhance its appeal, making it an iconic establishment ideal for exploring the city.
Guests frequently highlight the quality of meals at the hotel, particularly during breakfast and dinner. The breakfast is noted for its delicious offerings, including standout items like salmon, espresso and chocolate croissants, despite occasional critiques about wait times and cost. Dinner at the Q restaurant receives high marks for its excellent food and attentive service, contributing to a memorable dining experience accented by live music and a charming ambiance.
The hotel's rooms blend historic elegance with modern comforts. Cleanliness and comfort are widely appreciated with many guests finding the rooms beautifully renovated and well-furnished. However, some reviews mention the small size of the rooms and outdated bathrooms, suggesting potential improvements. Nonetheless, higher-end rooms, especially those with harbor views, provide a delightful stay.
Exceptional service is a hallmark of the Fairmont Empress Hotel with the staff frequently described as helpful, friendly and attentive. The doormen, concierge and front desk receive special mention for their professionalism and warm hospitality, enhancing the overall guest experience.
The hotel's amenities, including its spa, pool and family-friendly services, contribute positively to guests' stays. The spa is praised for its relaxing environment and excellent services, despite some occasional issues. The pool area, described as lovely and well-maintained, is a hit with families. Though the parking situation reveals some drawbacks regarding cost and availability, guests appreciate the functional aspects, such as valet service and EV charging facilities.
Guests also find the beds extremely comfortable, ensuring a good night's sleep with the cozy pillows and soft bed linens often highlighted. The hotel maintains high standards of cleanliness, despite occasional lapses noted by some visitors.
In summary, the Fairmont Empress Hotel offers a luxurious and historic retreat with top-notch service and amenities. Its central location, delectable dining options, comfortable accommodations and attentive staff create a five-star experience that many guests cherish.
Guests frequently highlight the quality of meals at the hotel, particularly during breakfast and dinner. The breakfast is noted for its delicious offerings, including standout items like salmon, espresso and chocolate croissants, despite occasional critiques about wait times and cost. Dinner at the Q restaurant receives high marks for its excellent food and attentive service, contributing to a memorable dining experience accented by live music and a charming ambiance.
The hotel's rooms blend historic elegance with modern comforts. Cleanliness and comfort are widely appreciated with many guests finding the rooms beautifully renovated and well-furnished. However, some reviews mention the small size of the rooms and outdated bathrooms, suggesting potential improvements. Nonetheless, higher-end rooms, especially those with harbor views, provide a delightful stay.
Exceptional service is a hallmark of the Fairmont Empress Hotel with the staff frequently described as helpful, friendly and attentive. The doormen, concierge and front desk receive special mention for their professionalism and warm hospitality, enhancing the overall guest experience.
The hotel's amenities, including its spa, pool and family-friendly services, contribute positively to guests' stays. The spa is praised for its relaxing environment and excellent services, despite some occasional issues. The pool area, described as lovely and well-maintained, is a hit with families. Though the parking situation reveals some drawbacks regarding cost and availability, guests appreciate the functional aspects, such as valet service and EV charging facilities.
Guests also find the beds extremely comfortable, ensuring a good night's sleep with the cozy pillows and soft bed linens often highlighted. The hotel maintains high standards of cleanliness, despite occasional lapses noted by some visitors.
In summary, the Fairmont Empress Hotel offers a luxurious and historic retreat with top-notch service and amenities. Its central location, delectable dining options, comfortable accommodations and attentive staff create a five-star experience that many guests cherish.
Categories
Indoor Pool
5 Star
Pool
Heated Pool
Indoor Pool
Children's Pool
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Posh pick with modern flair offering a high-end fitness center, a chic restaurant and an indoor pool.
Summary of reviews
Shangri-La Toronto is a luxurious and elegant hotel that offers guests an unforgettable stay. The rooms are spacious, beautifully designed and equipped with luxurious amenities, including comfortable beds that guarantee a great night's sleep. The hotel staff are friendly, attentive and provide exceptional customer service, making guests feel welcome from check-in to housekeeping. The hotel's architecture and interiors are stunning and guests appreciate the fact that the rooms are well-kept and super clean. While the breakfast experience was inconsistent, some guests had a great experience with breakfast ordered to their room and quick service. Overall, Shangri-La Toronto is an exceptional hotel that earns its 5-star rating.
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5 Star
Pool
Heated Pool
Indoor Pool
Luxury
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Summary of reviews
The Fairmont Royal York Hotel in Toronto is a luxurious and historic hotel that offers exceptional service and amenities. Its central location opposite Union Station makes it the perfect base for exploring the city's attractions. The hotel's breakfast is highly praised with a variety of options available and excellent in-room dining. The rooms are comfortable and well-appointed with a charming Art Deco decor. The hotel is also noted for its cleanliness and attention to detail. The staff is friendly, accommodating and professional, providing exceptional service from start to finish. While the wifi service receives mixed reviews, the hotel's pool is loved by many guests. The hotel is family-friendly with ample space for families to stay together in one room. The beds are highly recommended for their comfort and cleanliness. Overall, the Fairmont Royal York Hotel provides a grand and prestigious location that surrounds guests in luxury, making for a fabulous stay.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Children's Pool
Luxury
From $290
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Summary of reviews
The Rimrock Resort Hotel in Banff is celebrated for its exceptional location, perched on a picturesque mountainside with breathtaking views of the surrounding mountains. The serenity and accessibility to local attractions such as the Banff Gondola and Sulphur Mountain Hot Springs make it ideal for nature lovers and adventure seekers. Guests adore the peaceful and scenic setting, along with the clean, spacious rooms and the superb service.
The dining experience garners mixed reviews. The breakfast buffet at the Primrose restaurant is praised for its variety and taste, although some guests felt it didn’t justify the additional cost. Dinner options also vary with high praise for the Eden restaurant's exceptional quality and ambiance, while Primrose faces some criticism for long waits and inconsistent quality.
Rooms are consistently noted for their cleanliness, comfort and spectacular mountain views, though some guests mention a slightly dated decor and small bathrooms. The general cleanliness of the hotel is well maintained by the friendly and efficient housekeeping staff, even if some common areas could use deeper cleaning.
The staff at The Rimrock Resort Hotel are frequently commended for their exceptional friendliness and helpfulness, enhancing the guest experience with their attentive service and approachability. The spa is generally appreciated for its relaxing atmosphere, though some guests find it small and lacking in special touches.
The pool area with its extensive amenities, is a hit with families, although it can get crowded and occasionally messy. Parking is practical but the additional charges are noted as a drawback. Families especially enjoy the festive atmosphere during holiday seasons with activities designed for children and memorable experiences such as Santa's visit.
Beds receive high praise for their comfort, contributing to a pleasant sleeping experience, although a few guests find them too soft. The luxury experience at the hotel rates well with its stunning location and views, but some guests feel the high room rates aren’t always justified.
Overall, The Rimrock Resort Hotel offers a tranquil and beautiful retreat with strong service, magnificent views and a variety of amenities, making it a memorable stay for visitors in Banff.
The dining experience garners mixed reviews. The breakfast buffet at the Primrose restaurant is praised for its variety and taste, although some guests felt it didn’t justify the additional cost. Dinner options also vary with high praise for the Eden restaurant's exceptional quality and ambiance, while Primrose faces some criticism for long waits and inconsistent quality.
Rooms are consistently noted for their cleanliness, comfort and spectacular mountain views, though some guests mention a slightly dated decor and small bathrooms. The general cleanliness of the hotel is well maintained by the friendly and efficient housekeeping staff, even if some common areas could use deeper cleaning.
The staff at The Rimrock Resort Hotel are frequently commended for their exceptional friendliness and helpfulness, enhancing the guest experience with their attentive service and approachability. The spa is generally appreciated for its relaxing atmosphere, though some guests find it small and lacking in special touches.
The pool area with its extensive amenities, is a hit with families, although it can get crowded and occasionally messy. Parking is practical but the additional charges are noted as a drawback. Families especially enjoy the festive atmosphere during holiday seasons with activities designed for children and memorable experiences such as Santa's visit.
Beds receive high praise for their comfort, contributing to a pleasant sleeping experience, although a few guests find them too soft. The luxury experience at the hotel rates well with its stunning location and views, but some guests feel the high room rates aren’t always justified.
Overall, The Rimrock Resort Hotel offers a tranquil and beautiful retreat with strong service, magnificent views and a variety of amenities, making it a memorable stay for visitors in Banff.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Luxury
From $270
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Summary of reviews
The Hilton Lac-Leamy is a luxurious hotel that offers exceptional services and facilities. Guests appreciate the hotel's excellent location with easy access to the casino and other attractions in the area. The hotel boasts stunning views of the lake and the city of Ottawa with a lush garden and terrace perfect for a relaxing walk or drink. The breakfast experience is good with some minor inconsistencies depending on the guest's particular experience. The hotel's dining options are satisfying with guests enjoying delicious meals close to their accommodations. The rooms are luxurious and spacious with beautiful views of the lake and the hotel prides itself on cleanliness. The staff is welcoming, accommodating and attentive throughout the stay. The spa and pool facilities are amazing with guests raving about the beautiful facilities and the unforgettable spa experience. The hotel is a great option for families looking for a fun and convenient vacation spot. The beds are incredibly comfortable and guests appreciate the cleanliness of the rooms. The Hilton Lac-Leamy is a perfect choice for a luxurious and unforgettable vacation with everything from the decor to the amenities exuding high class.
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5 Star
Pool
Heated Pool
Indoor Pool
Luxury
$
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Summary of reviews
The Fairmont Hotel Vancouver is a luxurious hotel with exceptional services and beautiful décor, making it an unforgettable experience for guests. Its central location is ideal for exploring the city with shops, restaurants and the waterfront close by. While some guests had mixed experiences with breakfast and room cleanliness, the majority of guests praised the kind and helpful staff, comfortable beds and spotlessly clean facilities. Despite some issues with parking and the pool, the hotel provides top-quality services and amenities with many considering it the best hotel in the city. Overall, the Fairmont Hotel Vancouver is an elegant and comfortable choice for a truly luxurious stay in Vancouver.
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5 Star
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Luxury
$
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Summary of reviews
The Westin Bayshore, Vancouver is a resort-style hotel that offers an incredible waterfront location with stunning views of the harbor and surrounding areas. Guests love the convenient location which allows them to easily walk to attractions like restaurants, Stanley Park and the sea wall trail. The hotel has spacious and comfortable rooms, many with lovely harbor views and guests rave about the high quality, comfortable beds and bedding. The breakfast options are amazing and contribute to the relaxing vibe, convenient location and great facilities at the hotel. The pool facilities are great for families with kids and the hotel is pet-friendly, accommodating for special occasions and has helpful staff who go above and beyond to ensure a pleasant stay. Although some guests found the rooms to be in need of renewal and there were some issues with cleanliness and pricing, overall, The Westin Bayshore is a beautifully designed four-star property that offers excellent value for money and exceeds the high expectations of even the most discerning Westin patrons.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Panoramic View Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Warwick Le Crystal - Montréal is highly regarded for its central location in downtown Montreal, making it an excellent base for exploring the city's main attractions, such as the Bell Centre and St. Catherine Street, and providing easy access to public transit. Its modern decor, spotless environment, and spacious rooms, combined with a rooftop pool and spa facilities, create a luxurious and comfortable retreat for both leisure and business travelers. The hotel staff is consistently praised for their friendly and attentive service, adding to the overall welcoming ambiance and enhancing the guest experience.
Dining experiences at Warwick Le Crystal are notably positive, particularly due to the standout on-site Thai restaurant, Siam, which receives accolades for its quality food and service. Although breakfast offerings receive mixed feedback, with some guests finding the menu limited and prices high, the hotel's à la carte options and nearby dining alternatives compensate for this aspect.
Rooms are described as beautiful, well-equipped, and comfortable, with amenities like kitchenettes adding convenience for families and long-stay guests. The pool and spa facilities, located on the 12th floor, provide spectacular city views, while the gym, although considered small by some, is functional and appreciated for its scenic vista.
The hotel offers valet parking praised for its efficiency, but costs are considered high, leading some guests to seek cheaper alternatives nearby. Despite occasional connectivity issues with the Wi-Fi, the hotel's amenities overall contribute to a satisfying stay. Families particularly enjoy the spacious accommodations and family-friendly features, making Warwick Le Crystal a recommended choice for travelers visiting Montreal.
Dining experiences at Warwick Le Crystal are notably positive, particularly due to the standout on-site Thai restaurant, Siam, which receives accolades for its quality food and service. Although breakfast offerings receive mixed feedback, with some guests finding the menu limited and prices high, the hotel's à la carte options and nearby dining alternatives compensate for this aspect.
Rooms are described as beautiful, well-equipped, and comfortable, with amenities like kitchenettes adding convenience for families and long-stay guests. The pool and spa facilities, located on the 12th floor, provide spectacular city views, while the gym, although considered small by some, is functional and appreciated for its scenic vista.
The hotel offers valet parking praised for its efficiency, but costs are considered high, leading some guests to seek cheaper alternatives nearby. Despite occasional connectivity issues with the Wi-Fi, the hotel's amenities overall contribute to a satisfying stay. Families particularly enjoy the spacious accommodations and family-friendly features, making Warwick Le Crystal a recommended choice for travelers visiting Montreal.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Luxury
$
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Categories
5 Star
Pool
Heated Pool
Indoor Pool
Accessible
$
Info
Summary of reviews
The White Oaks Conference & Resort Spa is a highly recommended hotel with excellent facilities and services that offer a special experience for guests. The location is praised for its easy access to charming restaurants, shops and wineries, making it the perfect location for a mini-getaway. While there are mixed feelings about the breakfast options, guests enjoyed the dining experiences with particular praise given to the LIV restaurant for its exceptional food and great ambiance. The rooms are cozy, elegant, spacious and equipped with quality amenities, although some may require an upgrade. The hotel's cleanliness is impeccable and guests applaud the staff for being exceptionally helpful, friendly, welcoming and accommodating. The spa, gym and pool are also top-notch amenities with guests highlighting their relaxing treatments and impressive facilities. The beds are described as exceptionally comfortable, despite a few negative reviews. Overall, White Oaks Conference & Resort Spa is worth considering for your next stay.
Categories
5 Star
Pool
Indoor Pool
Sustainability Journey
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Info
Summary of reviews
The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection, truly stands out as a distinguished and inviting destination. Nestled in the picturesque seaside town of St. Andrews, its location provides breathtaking views and a serene atmosphere, complemented by charming nearby boutiques and restaurants. Guests consistently praise the historic charm and modern comfort of the accommodations, characterized by spacious, well-decorated rooms with comfortable beds. Despite some minor maintenance concerns, the overall ambiance is enhanced by meticulous cleanliness and beautifully maintained grounds.
Dining at the resort offers a delightful experience, with Braxton's Restaurant receiving accolades for its delicious, though somewhat pricey, offerings. The breakfast buffet is frequently highlighted for its variety and quality, with the lovely setting on the veranda enhancing the experience. Additionally, on-site dining options provide convenience and an enjoyable atmosphere.
The attentive and friendly staff play a significant role in making stays memorable, creating a warm and welcoming environment with their exemplary service. Families find the resort particularly appealing due to its range of activities, including a popular waterslide, fun zone, and family-oriented events. The pool facilities, both indoor and outdoor, are well-received, adding to the resort's leisure offerings.
For golf enthusiasts, the nearby course offers a remarkable experience with stunning views and convenient shuttle access. Overall, The Algonquin Resort provides a quintessential blend of historic grandeur and modern luxury, making it a favored destination for both relaxation and recreation. While there's room for updates to ensure it embodies a true five-star experience, guests often express a desire to return, highlighting the resort's charm and exceptional service.
Dining at the resort offers a delightful experience, with Braxton's Restaurant receiving accolades for its delicious, though somewhat pricey, offerings. The breakfast buffet is frequently highlighted for its variety and quality, with the lovely setting on the veranda enhancing the experience. Additionally, on-site dining options provide convenience and an enjoyable atmosphere.
The attentive and friendly staff play a significant role in making stays memorable, creating a warm and welcoming environment with their exemplary service. Families find the resort particularly appealing due to its range of activities, including a popular waterslide, fun zone, and family-oriented events. The pool facilities, both indoor and outdoor, are well-received, adding to the resort's leisure offerings.
For golf enthusiasts, the nearby course offers a remarkable experience with stunning views and convenient shuttle access. Overall, The Algonquin Resort provides a quintessential blend of historic grandeur and modern luxury, making it a favored destination for both relaxation and recreation. While there's room for updates to ensure it embodies a true five-star experience, guests often express a desire to return, highlighting the resort's charm and exceptional service.
Categories
Indoor Pool
5 Star
Pool
Heated Pool
Indoor Pool
Outdoor Pool
$
Info
Summary of reviews
The Sutton Place Hotel Vancouver is highly regarded for its exceptional location, placing guests in the heart of downtown Vancouver and within walking distance of major attractions like Robson Street, Stanley Park and the waterfront. This prime position allows easy access to a plethora of restaurants, bars, theaters and shops, making it an ideal choice for both leisure and business travelers.
When it comes to dining, the hotel's flagship restaurant, Boulevard, earns praise for its excellent food and exceptional service, although some guests note the high cost and occasional small portions. Desserts, crafted by a renowned chef, stand out particularly. Room service is generally efficient but is noted to be on the pricier side.
Guest rooms at The Sutton Place Hotel Vancouver are appreciated for their spaciousness, comfort and modern decor. Many note the clean, updated look of recently renovated rooms, alongside comfortable beds and room amenities like robes and slippers. However, some guests in unrenovated rooms reported issues with outdated furniture and maintenance.
Cleanliness at the hotel receives mixed reviews. While many commend the spotless and well-maintained common areas and rooms, others highlight instances of inconsistent cleaning and areas that need more attention, particularly the pool area and older rooms.
The staff at The Sutton Place Hotel Vancouver are frequently described as friendly, courteous and professional, contributing positively to guests' experiences. Specific individuals in front desk and concierge roles are often singled out for exceptional service. Yet, a few guests reported less satisfactory interactions, particularly during check-in.
Free wifi is provided but garners mixed reviews. While some guests find the connection strong and reliable, others experience significant issues with connectivity and complex access procedures.
The hotel spa is well-received for its relaxing environment and quality treatments, adding a luxurious touch to guests’ stays. The gym is seen as functional and well-equipped, though some guests suggest that it would benefit from modernization.
The pool, while appreciated as an amenity, receives criticism for its small size, cleanliness and outdated condition, necessitating improvements to meet guests' expectations.
Parking at the hotel is a major drawback for many with the high cost frequently mentioned. The pricing structure for valet and self-parking options also causes some confusion among guests.
Overall, The Sutton Place Hotel Vancouver is celebrated for its unbeatable location, comfortable accommodations and attentive staff. Areas for improvement include dining costs, the pool’s upkeep and parking fees, which could enhance the overall guest experience.
When it comes to dining, the hotel's flagship restaurant, Boulevard, earns praise for its excellent food and exceptional service, although some guests note the high cost and occasional small portions. Desserts, crafted by a renowned chef, stand out particularly. Room service is generally efficient but is noted to be on the pricier side.
Guest rooms at The Sutton Place Hotel Vancouver are appreciated for their spaciousness, comfort and modern decor. Many note the clean, updated look of recently renovated rooms, alongside comfortable beds and room amenities like robes and slippers. However, some guests in unrenovated rooms reported issues with outdated furniture and maintenance.
Cleanliness at the hotel receives mixed reviews. While many commend the spotless and well-maintained common areas and rooms, others highlight instances of inconsistent cleaning and areas that need more attention, particularly the pool area and older rooms.
The staff at The Sutton Place Hotel Vancouver are frequently described as friendly, courteous and professional, contributing positively to guests' experiences. Specific individuals in front desk and concierge roles are often singled out for exceptional service. Yet, a few guests reported less satisfactory interactions, particularly during check-in.
Free wifi is provided but garners mixed reviews. While some guests find the connection strong and reliable, others experience significant issues with connectivity and complex access procedures.
The hotel spa is well-received for its relaxing environment and quality treatments, adding a luxurious touch to guests’ stays. The gym is seen as functional and well-equipped, though some guests suggest that it would benefit from modernization.
The pool, while appreciated as an amenity, receives criticism for its small size, cleanliness and outdated condition, necessitating improvements to meet guests' expectations.
Parking at the hotel is a major drawback for many with the high cost frequently mentioned. The pricing structure for valet and self-parking options also causes some confusion among guests.
Overall, The Sutton Place Hotel Vancouver is celebrated for its unbeatable location, comfortable accommodations and attentive staff. Areas for improvement include dining costs, the pool’s upkeep and parking fees, which could enhance the overall guest experience.
Categories
Indoor Pool
5 Star
Pool
Indoor Pool
From $119
$
Info
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Golf
Categories
2
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