Kempinski Hotel Cancun

Cancun 21.09285400, -86.76911300 , Retorno Del Rey, 36 (Show on Map)
9.0
Excellent


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1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Grand Hotel Cancun- Managed by Kempinski provides an exceptional hotel experience. The level of cleanliness is unrivaled with installations and facilities maintained to immaculate standards. The staff is praised for being friendly, helpful and going above and beyond to ensure guests have a pleasurable stay. The hotel director and Ladies in Red are commended for their kindness and attentiveness. The beach service is also commendable with staff readily available to attend to guests' needs. The restaurant staff provides fantastic dining experiences and room service is impeccable. Overall, the hotel provides a peaceful and private retreat for those seeking a high-quality vacation.
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Categories
Luxury Resort
Kempinski Hotel Cancun is a luxury hotel known for its elegant accommodations, exceptional service, and prime beachfront location. It offers multiple pools, fine dining, and a spa.

Beachfront Resort
Located on a pristine white-sand beach, this five-star hotel offers luxurious rooms and suites with plush bedding and private balconies with panoramic ocean views. It provides a high level of service and an exclusive club level for added privacy.

Resort near The Beach
This hotel is located in the Hotel Zone. It provides a luxurious experience with beach access.

Resort for Honeymoon
Kempinski Hotel Cancun is a luxurious resort highly rated by couples. It offers elegant accommodations and exceptional service, making it an ideal choice for a romantic and memorable honeymoon.

Resort with Spa
The Kempinski Hotel Cancun boasts the Kayantá Spa, offering exclusive treatments crafted with indigenous ingredients from the Yucatán. Guests can enjoy saunas, eucalyptus steam baths, hot tubs, and refreshing rain showers.

Romantic Resort
This hotel offers luxurious accommodations with stunning ocean views, gourmet dining, and a world-class spa. The elegant suites with private balconies and personalized service create a romantic and unforgettable stay.

Resort with Swimming Pool
Kempinski Hotel Cancun provides a luxurious and tranquil experience with a focus on personalized service. It features an exclusive pool area with private cabanas, a gourmet restaurant, and a serene spa.

  Heated Pool    Panoramic View Pool    Outdoor Pool  


Business Resort
Kempinski Hotel Cancun provides versatile indoor function space and a suite of exquisite outdoor venues. It offers private meeting rooms for business meetings and conferences, and each event space provides exclusivity and flawless service by the hotel's dedicated events team.

Resort with Gym
This hotel includes a fitness center with modern equipment for a comprehensive workout. The gym is part of the hotel's broader wellness offerings, which include spa treatments and other recreational facilities.
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
smith Machine
Cost for using the gym: Free for guests
Gym opening hours: 06:00 - 21:00
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Resort with Tennis Courts
Kempinski Hotel Cancun offers tennis facilities.

Resort for Yoga
Likely offers fitness and wellness activities, potentially including yoga. The hotel's luxurious amenities contribute to a relaxing and health-focused stay.

5-Star Resort
This hotel exemplifies five-star luxury, boasting personalized service, elegant rooms with Caribbean views, and a wide range of amenities including a full-service spa, multiple swimming pools, and award-winning restaurants.

Resort with Panoramic View Pool
This hotel offers dreamy outdoor pools and a pool deck overlooking the Caribbean Sea. Some suites, such as the Panoramic Suite and Saasil Suite, feature private balconies or infinity pools with stunning sea views.

Resort with Heated Pool
This luxury hotel features two outdoor swimming pools that are temperature-controlled for guest comfort, along with a seafront hot tub.

Resort with All Inclusive Packages

Resort near Golf Courses

Resort Taking Steps Towards Sustainability

Family Friendly Resort

Resort with Parking

Accessible Resort

Resort with Outdoor Pool

Room Types
The Presidential Suite The spacious suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony.

Deluxe Seafront King Room The spacious triple room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.

Deluxe Seafront Double Room The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.

Deluxe Seaside King Room The spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.

Deluxe Seaside Double Room The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.

Club Seaside King Room The spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.

Club Seaside Double The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 2 beds.

Club Seafront Suite The spacious suite provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.

Club Seaside Suite The spacious suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.

The Saasil Suite The spacious suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 5 beds.

Seaside Suite The spacious suite features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.

Seafront Suite The spacious suite features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.

Panoramic Suite The spacious suite features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.

Club Seafront King Room The spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.

Club Seafront Double Room The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.

Guest Reviews
9.0
Excellent
Cleanliness
If you're looking for a pristine and immaculately clean hotel experience, then the Grand Hotel Cancun- Managed by Kempinski is the place for you. Guests consistently rave about the hotel's level of cleanliness with many describing it as the cleanest hotel they've ever been to. The quality of the installations and facilities are praised just as highly with visitors noting the impeccable appearance of everything from the lobby to the rooms to the dining area. Whether you're concerned about hygiene or simply looking for a place that radiates an air of luxury and sophistication, the Grand Hotel Cancun- Managed by Kempinski is definitely worth considering.

Staff
Kempinski Hotel Cancun is a hotel that boasts outstanding staff. Guests have praised the hotel's personnel for being friendly, helpful and going above and beyond to make their stay pleasurable. From the reception desk to the Ladies in Red who are always ready to answer any questions, the level of customer service is fantastic. The beach service is also commendable with staff readily available to attend to guests' needs. Room service is impeccable with guests noting that their rooms were cleaned twice a day. The restaurant staff is also top-notch, serving guests with a smile and making sure they have a fantastic dining experience. Reviews also praise the hotel director for being kind, present and adding to the overall fantastic stay. Overall, guests have noted that the hotel provides a peaceful and private retreat for those looking for a high-quality vacation.


Yes, Kempinski Hotel Cancun has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Kempinski Hotel Cancun.

No, Kempinski Hotel Cancun doesn't allow dogs.

Yes, parking facilities are available at Kempinski Hotel Cancun.

Yes, Kempinski Hotel Cancun has a gym. For more information, read the answers to the Gym questionnaire

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