Canela-29.36175900,
-50.81271000,
Rua Danton Corrêa Da Silva, 469(Show on Map)
8.6
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsPousada Ruppenthal in Canela is widely appreciated for its prime location, nestled conveniently near key attractions like the Stone Cathedral, shops, restaurants and markets. The central yet peaceful setting makes it ideal for exploring on foot while providing a quiet retreat. The accommodations are clean and well-maintained with guests consistently praising the dedicated and welcoming staff, who contribute significantly to the overall positive experience.
The breakfast receives generally favorable reviews for its fresh products and helpful staff, despite some calls for more variety. The dining area is kept clean and organized, enhancing the meal experience. The rooms, though simple, are often commended for their spaciousness and cleanliness, featuring comfortable beds and cozy decor. However, issues such as lack of air conditioning, ventilation and outdated bathrooms are noted with occasional mentions of mold and small spaces.
Guests consistently highlight the inn's exceptional cleanliness across all areas, from rooms to common spaces, along with efficient service that maintains a hospitable environment. The staff’s friendliness and attentiveness stand out with specific mentions of staff members who go above and beyond to ensure a pleasant stay.
Pousada Ruppenthal also provides good quality wifi, which is typically strong and reliable, although occasional connectivity problems and communication issues about passwords have been reported. The parking facilities receive mixed reviews with limited spaces often filling up quickly and the area becoming difficult to navigate in muddy conditions.
Finally, the overall bedding quality contributes positively to the guest experience, offering comfort and cleanliness with only minor issues reported regarding some older mattresses and combined beds. Despite the absence of an elevator, which might be inconvenient given the three flights of stairs, Pousada Ruppenthal delivers a solid three-star experience with its cost-benefit ratio making it a compelling option for budget-conscious travelers. Show more
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Categories
Cheap Inn
Pousada Ruppenthal is a budget inn that offers essential services for a comfortable stay. Its affordability and convenient location make it suitable for budget-conscious travelers.
3-Star Inn
Provides a satisfactory experience with its comfortable rooms and essential amenities. Ideal for budget-conscious travelers looking for a convenient place to stay.
Inn with Parking
Room Types
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom.
Standard Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom.
Standard Quadruple RoomThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Deluxe RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Pousada Ruppenthal enjoys a prime location in Canela, garnering praise for its convenience and accessibility. Guests consistently highlight its proximity to numerous attractions, including the Stone Cathedral, as well as shops, restaurants and markets. The central position of the inn allows visitors to comfortably explore the area on foot without needing a car, making it an ideal base for sightseeing. The location is also noted for being peaceful, offering a quiet retreat despite its centrality. Additionally, visitors appreciate the good service and cleanliness of the accommodations, further enhancing the appeal of staying at Pousada Ruppenthal. Overall, the inn’s excellent location in the heart of Canela, combined with its welcoming staff and well-maintained facilities, provide a great cost-benefit experience for travelers.
Breakfast
The breakfast at Pousada Ruppenthal receives mixed reviews from guests. Many describe it as simple but good with some noting a good variety and delicious options. Positive comments highlight the excellent quality, fresh products and the attentive and helpful staff. The breakfast area is well-organized and clean, contributing to a pleasant dining experience. Some specific positive mentions include delicious fresh breads, tasty pastries, a sensational brownie and quality coffee.
However, several guests found the breakfast lacking in variety and somewhat repetitive with calls for more diverse options, especially in breads and savory items. A few reviewers were disappointed with the quality of the coffee and mentioned that certain items like scrambled eggs and cakes were not replenished promptly. Overall, while the breakfast meets expectations for many and offers good value for the price, there are suggestions for improvement to cater to the preferences of a broader guest base.
Rooms
Pousada Ruppenthal offers a mixed experience when it comes to room quality. Overall, guests frequently commend the rooms for being spacious, clean and comfortable. The bed size and cleanliness often stand out with many rooms described as well taken care of organized and fragrant. Individual heating and decoration add to the positive ambiance, contributing to a warm and cozy feel despite some simplicity in design.
However, there are notable areas for improvement. A recurring issue is the lack of air conditioning and inadequate ventilation, leading some guests to feel discomfort, especially during warmer months. The bathrooms are often cited for being outdated with various problems such as leaks, broken fixtures and inadequate space for toiletries. Some rooms suffer from an unpleasant smell of mold and have small, cramped spaces that detract from the overall comfort.
Despite these drawbacks, the rooms generally meet basic cleanliness standards and provide essential amenities. They are often described as matching the advertised descriptions, albeit on the simpler side. Guests appreciate the provision of heaters and occasional room upgrades like balconies or smart TVs with Netflix. Even though some accommodations show signs of wear and tear, such as old furniture and occasional maintenance issues, the effort to keep the rooms clean and the addition of cozy elements make Pousada Ruppenthal a reasonably comfortable option.
Beds
Pousada Ruppenthal offers a largely satisfying experience when it comes to their bedding. The reviews from guests highlight the comfortable nature of the beds with many describing them as very good, cozy and welcoming. The bed linen is frequently noted to be clean and fragrant, contributing to the overall comfort. Beds are mentioned as spacious, making for a restful sleep. While some guests found the double beds uncomfortable due to two single beds being combined, overall satisfaction with the bed setup is evident. Large beds and good sheets are among the positive points, although a few reviews pointed out issues with old mattresses and bad pillows. Despite these minor criticisms, the general consensus suggests that Pousada Ruppenthal provides a comfortable and clean accommodation experience for guests.
Cleanliness
Pousada Ruppenthal earns high marks for its exceptional cleanliness, consistently highlighted by guests who describe the accommodations as very clean, tidy and comfortable. The rooms are noted for being spacious, well-organized and meticulously maintained with clean towels and linens. The environment throughout the inn is appreciated for its cleanliness and overall organization, creating a welcoming and cozy atmosphere.
Additional positive aspects include good accommodations, comfortable beds and a very good breakfast, although some guests felt that the variety could be improved. The facilities function well with warm water and everything working correctly. Guests repeatedly commend the excellent level of cleaning service provided.
However, a few guests mentioned inconsistencies, such as specific areas where cleanliness did not meet expectations, limited breakfast options, rooms lacking ventilation and occasional issues with obtaining the Wi-Fi password. Despite these outliers, the overall sentiment emphasizes a high standard of cleanliness and organization, contributing to a positive guest experience.
Staff
Pousada Ruppenthal enjoys glowing reviews from guests regarding its staff and overall service. The overwhelming consensus highlights an exceptionally high standard of service, often described as attentive, polite and helpful. Guests frequently noted the kindness and friendliness of the staff, including specific mentions of exceptional service from individuals such as Thainá and Veridiana.
The staff’s cordiality and warm, welcoming nature struck a positive chord with many visitors, who felt well taken care of. The reception team was repeatedly praised for their courteous and helpful demeanor, making the check-in and overall stay pleasant and smooth. Guests also appreciated the exceptional support they received throughout their stay, emphasizing the attentive and personalized service.
Breakfast at Pousada Ruppenthal earned favorable mentions, described as great or good by numerous guests, adding to the overall positive experience. Cleanliness was another highlight with several reviews acknowledging the perfect state maintained by the cleaning staff.
Despite the ample praise, a few reviews pointed out areas for improvement, such as the reception staff’s local knowledge and the occasional indifferent attitude of some employees. However, these were overshadowed by the predominant recognition of the staff’s dedication and exceptional service, making Pousada Ruppenthal a commendable choice for those seeking friendly and attentive hospitality.
Wi-Fi
Pousada Ruppenthal offers generally good quality wifi for its guests. Many reviews highlight that the wifi is strong, free and works well throughout the property. Some guests even describe the internet connectivity as excellent and of high quality. However, there are a few mentions of weaker signals and instances where the wifi didn't work as expected. Additionally, there seems to be an occasional lack of clear communication regarding wifi passwords or contact with reception for connectivity issues. Overall, visitors can expect reliable and robust wifi during their stay.
Parking
Pousada Ruppenthal offers parking facilities which some guests find reasonable, though many have noted the limited availability of spaces. Arriving early appears essential to securing a spot, as the parking operates on a first-come, first-served basis. The parking area, while not minimal in size, often struggles to accommodate all the guests. This results in some guests parking on the side street or sidewalk, especially during busier times.
Visitors have pointed out that the parking lot can get muddy and challenging to navigate on rainy days due to its dirt floor. Security, however, seems adequate despite the exposed garage area. Overall, while guests appreciate secure car storage, the limited and sometimes inconvenient parking space could use some improvement to better serve all visitors.
3 Star
Pousada Ruppenthal offers a cozy and comfortable experience, making it a good choice for those seeking a three-star accommodation. Despite the simplicity of its environment, the inn is well-maintained and provides just what guests need. The affordable rates make it an attractive option with many reviewers noting the excellent cost-benefit ratio exceeded their expectations. However, it's worth noting that the hotel lacks an elevator and guests must navigate three flights of stairs to reach their rooms. Overall, the simple yet fair offerings of Pousada Ruppenthal make it a sufficient choice for a three-star stay.
No, Pousada Ruppenthal doesn't have any pool.
No, a spa isn't available at Pousada Ruppenthal.
No, Pousada Ruppenthal doesn't allow dogs.
Yes, parking facilities are available at Pousada Ruppenthal.