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Summary of reviewsThe Kloof Street Hotel - Lion Roars Hotels & Lodges provides a highly recommended stay in Cape Town, drawing substantial praise for its prime location, impeccable staff and comfortable accommodations. Situated centrally on Kloof Street, the hotel offers easy access to renowned bars, restaurants, cafes and shops, along with quick routes to major tourist attractions like Table Mountain, the historic districts and the V&A Waterfront. The vibrant and trendy neighborhood, coupled with stunning views of Table Mountain, enhances the appeal for both short and extended stays.
Guests consistently highlight the delightful breakfast experience. The morning buffet is described as delicious and varied with a wide selection catering to special dietary needs, thus ensuring a great start to the day. The friendliness of the breakfast staff and the picturesque views from the restaurant terrace add significant value.
Dining at the hotel receives high marks for the quality and taste of the meals served. Dinner, in particular, is noted for its delicious and well-prepared dishes, complemented by live music and a lovely terrace atmosphere. Although there are occasional comments on service efficiency, the overall sentiment remains positive.
The rooms blend modernity and comfort with stylish decor and functional amenities. Many rooms offer stunning views and are described as spacious and clean, creating a cozy and pleasant environment. While standard rooms can sometimes feel small and noise from the vibrant surroundings can be an issue, the common areas like the pool and bar receive positive feedback for their ambiance and upkeep.
Cleanliness is generally well-maintained, adding to the modern and visually pleasing environment. Some housekeeping inconsistencies are noted, but the overall standard remains commendably high. The attentive and friendly staff play a pivotal role in enhancing the guest experience. They are frequently praised for their exceptional service and willingness to go above and beyond, making guests feel truly welcome.
The wifi at the hotel is primarily strong and stable, supporting remote work and streaming services, though occasional connectivity issues do arise. Secure underground parking is provided, although it comes at an additional cost, which some guests feel should be included in the room rates.
Families will find the hotel welcoming and suitable with amenities and staff accommodating the needs of children and providing a safe environment. Large family rooms and a child-friendly pool area further enhance the appeal for family stays.
The beds receive high praise for their comfort and quality, ensuring a restful night's sleep. While there are some minor issues with bed sizes and firmness, the overall sleep experience is positive.
In summary, the Kloof Street Hotel - Lion Roars Hotels & Lodges stands out as an excellent choice for travelers seeking comfort, convenience and a high level of service in a vibrant and central Cape Town location. Show more
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4-Star Hotel
Located in the vibrant Kloof Street area, this hotel offers modern accommodations and easy access to trendy restaurants and shops. It is known for its stylish design and comfortable amenities, making it a great base for exploring the city.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
Room Types
Economy Room with City ViewThis twin/double pod room has a flat-screen TV, tea/coffee maker and air conditioning.
Luxury RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Luxury Accessibility RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Luxury Suite with Mountain ViewProviding free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as mountain views.
Luxury Suite with Mountain View and TerraceThis air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views.
Luxury Suite with City ViewOffering free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views.
Penthouse SuiteThe spacious suite provides air conditioning, a minibar, a terrace with mountain views as well as a private bathroom featuring a walk-in shower.
Luxury Suite with City View and TerraceThis air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views.
Economy Room with Mountain ViewFeaturing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views.
Guest Reviews
Location
The Kloof Street Hotel - Lion Roars Hotels & Lodges is consistently praised for its fantastic, perfect and central location in Cape Town, making it an ideal choice for travelers. Guests highlight the convenience of being situated right in the heart of the city, particularly on Kloof Street, which is renowned for its abundance of bars, restaurants, cafes and shops. The hotel's proximity to Table Mountain, the historic districts, Company Gardens and the V&A Waterfront adds to its appeal, making it easy for visitors to explore top tourist attractions either by foot or a short Uber ride.
Reviewers appreciate being in a lively and trendy neighborhood with nightlife and dining options just a few steps away. Despite the vibrant environment, the hotel offers a sense of safety and ease of access to various parts of the city, including Camps Bay, Clifton and major travel routes. The stunning views of Table Mountain from the hotel, especially from the pool area, are frequently mentioned as a highlight.
The combination of a superb location, modern interior decor and spacious rooms make it a favored option for both short and extended stays. Additionally, the hotel provides convenient amenities such as underground parking and friendly, helpful staff, further enhancing the guest experience. Overall, the Kloof Street Hotel offers a perfect blend of comfort, style and convenience in one of Cape Town's most vibrant areas.
Breakfast
At the Kloof Street Hotel - Lion Roars Hotels & Lodges, breakfast stands out as a significant highlight for many guests. The morning meal is frequently described as delicious, fantastic and of high quality with numerous patrons praising its varied and abundant offerings. The breakfast buffet includes a balanced selection of cereals, breads, fruits, yogurts and warm dishes, catering well to both vegan and gluten-free diets. The freshly baked croissants and strong coffee are particular favorites and the stunning views of Table Mountain from the restaurant's terrace add to the overall dining experience.
The breakfast staff also receives accolades for their friendliness and accommodating service, contributing to a pleasant start to the day. Guests appreciate the large selection of hot and cold buffet items, the rich and mouthwatering flavors and the overall quality of the food served.
However, some reviews indicate room for improvement. A few guests found the breakfast options to be limited or repetitive and some noted issues with service efficiency and variety. Despite these occasional drawbacks, the consensus leans heavily towards a positive experience with many guests finding the breakfast to be a great value and a memorable part of their stay.
Dinner
Visitors to Kloof Street Hotel frequently commend the dining experience, particularly highlighting the high-quality food at the hotel's restaurant. The restaurant's menu offerings for both lunch and dinner are praised for their deliciousness with many noting meals as very tasty and well-prepared. Numerous reviews indicate that dinner, in particular, can be a standout experience with some guests finding the food to be absolutely divine and incredible. Live music during evening meals and the enjoyable atmosphere on the restaurant terrace add to the dining appeal.
Despite these positives, some feedback points to service and availability issues. A few guests mentioned slow and occasionally disorganized dinner service, as well as having to wait for drinks and dealing with incomplete orders. Additionally, there were mentions of limited menu options and certain items being unavailable.
Nevertheless, the overall sentiment is positive with guests often recommending the restaurant for dinner and appreciating the quality of food. The dinner offerings, including those with half-board options, generally leave a good impression, making the hotel's restaurant a noteworthy aspect of the Kloof Street Hotel experience.
Rooms
The rooms at Kloof Street Hotel - Lion Roars Hotels & Lodges are a blend of modernity and comfort, featuring stylish decor and functional amenities. Guests rave about the spaciousness and cleanliness of many rooms, which often offer stunning views of Table Mountain and Lion's Head. The suites, particularly the penthouse, are highlighted for their large size and spectacular outlooks. Comfortable beds and modern furnishings add to the appeal, making stays cozy and pleasant.
However, there are notable inconsistencies. Many standard rooms are described as small, even cramped with limited space for luggage and minimal floor space around the bed. Noise can be an issue due to single-glazed windows and thin walls, affecting the tranquility of the stay. Cleanliness varies with some guests experiencing impeccably clean rooms while others noted that housekeeping could improve.
Amenities such as air conditioning and minibars are sometimes problematic and some ergonomic issues exist, like small bathroom sinks and inconvenient layouts. Despite these challenges, the hotel's common areas, such as the pool and bar, are praised and efforts by the staff to upgrade rooms when possible are appreciated. Overall, the hotel provides a modern and well-situated option, particularly if upgraded to a more spacious room.
Beds
The beds at Kloof Street Hotel generally receive high praise from guests for their comfort and quality. Descriptors such as extremely comfortable, super comfortable and very comfortable are frequently mentioned. Mattresses are noted to be good, contributing to the excellent sleep quality experienced by many guests. Fresh sheets, nice bed linen and modernly decorated beds add to the appeal.
Several guests appreciate the large and clean rooms featuring nice big beds. Words like huge, large and king-size are used to describe the beds, reinforcing their ample size. Bed pillows also receive positive remarks for their comfort, adding to a restful sleep experience.
However, some guests have noted that the beds can be on the smaller side with a few reviews mentioning that the beds are only 1.85 meters long, which can be problematic for taller individuals. There are also comments about some beds being hard or semi-firm and a few reports of bedbugs which is alarming. Instances of beds being pressed against walls or stuck between them have caused inconvenience for some guests.
Despite these minor issues, most reviews focus on the overall comfort and enjoyment of the sleeping arrangements, making it clear that the hotel beds contribute positively to the guest experience at Kloof Street Hotel.
Cleanliness
Kloof Street Hotel - Lion Roars Hotels & Lodges showcases modern interior decor and pristine facilities, creating a visually pleasing environment. The spacious rooms are generally noted for being very clean and comfortable with guests often remarking on the fresh and spotless appearance of both the rooms and common areas. The hotel lobby and public spaces maintain a high standard of cleanliness, contributing to a pleasant atmosphere for visitors.
While many guests appreciate the overall cleanliness and well-maintained condition of the hotel, some have experienced inconsistencies with housekeeping. Issues such as inadequate cleaning of rooms, dirty carpets and occasionally unclean bathrooms and windows have been noted. Furthermore, some guests have pointed out problems such as the presence of hair, stains and dirty towels in their rooms. The pool area and corridors also seemed to lack regular upkeep, adding to the list of areas needing improvement.
Despite these occasional lapses, the hotel's cleanliness, when met with standards, provides a comfortable stay for guests. It maintains a positive reputation for its modernity and well-kept facilities. The impeccable staff and lovely views of Table Mountain further enhance the overall experience, making Kloof Street Hotel a noteworthy choice for travelers seeking a blend of comfort and modernity in a vibrant location.
Staff
At Kloof Street Hotel - Lion Roars Hotels & Lodges, the staff consistently receives glowing praise from guests for their exceptional friendliness and helpfulness. From the receptionists to the waiters, nearly every staff member is frequently described as attentive, polite and accommodating. Guests appreciate the team's welcoming and professional demeanor, equating their kindness and efficient service to an overall pleasant experience.
The front desk personnel, often highlighted by name, stand out for their outstanding customer service, while the restaurant and room service staff contribute positively to the guest experience with their attentive support. The staff goes above and beyond to assist guests, often described as willing to bend over backward to ensure a comfortable stay.
Despite a few isolated incidents of dissatisfaction, the overwhelming consensus is that the service quality at Kloof Street Hotel is remarkable. The friendly and smiling faces of the staff, coupled with their eagerness to help, create an inviting and hospitable atmosphere that leaves a lasting impression on visitors. Staff members are frequently noted as the primary reason guests would consider returning, underscoring their pivotal role in the hotel's appeal.
Wi-Fi
The wifi experience at Kloof Street Hotel - Lion Roars Hotels & Lodges presents a mixed bag, leaning towards positive feedback. Many guests report strong, solid wifi throughout various parts of the hotel with some highlighting fast and stable connections that support remote work. The availability of Smart TVs equipped with streaming services like Netflix and Showmax adds to the convenience, making for a comfortable and entertaining stay.
However, not all guests have had seamless experiences. Some encountered weak or unstable connections in their rooms with wifi occasionally dropping or being entirely unavailable. In some instances, the internet did not work with specific devices such as iPhones and there were reports of minimal response to requests for technical assistance. Additionally, the restaurant's wifi has been noted as inconsistent.
Overall, while the majority enjoy reliable wifi service, there are instances where connectivity issues arise, impacting a few guests' experiences.
Parking
Kloof Street Hotel - Lion Roars Hotels & Lodges offers varied parking options to its guests, focusing primarily on secure underground parking. Although there is ample and safe parking available, it is an additional paid service that some guests found expensive, typically costing around R100 per day. The secure and monitored parking house provides peace of mind. Some reviews highlight the convenience and straightforwardness of the parking facilities, noting the helpfulness of the parking assistants and the private garage's availability.
On the other hand, the cost of parking and the limited availability of spaces are occasional concerns among guests. It's mentioned that parking should ideally be included in the room rates and that navigating the parking area can sometimes be challenging. Despite these points, several reviews echo sentiments of parking being very affordable and convenient with easy access from the hotel to the vehicles. Guests acknowledged the added value of the covered and safe parking, even with its additional cost.
Family
The Kloof Street Hotel - Lion Roars Hotels & Lodges offers a family-friendly experience that promises good value for money. Its central location is both convenient and safe, making it easy for guests to explore the area even late into the night. Families, including those with children and babies, will find the environment welcoming and suitable for their needs. The staff are consistently described as polite and attentive, contributing to a sense of simplified beauty and a home-like atmosphere.
The hotel features modern and clean amenities, particularly the bathrooms, adding to its appeal. Parents can relax knowing that the hotel prioritizes safety, which is especially important for those traveling with kids. The pool area is a highlight for children, providing a space where they can enjoy themselves while parents look on.
Suitable for families of all sizes, the Kloof Street Hotel offers large family rooms and creates a lovely environment where everyone can feel at home. Whether it's a family of four or a larger group, the accommodation ensures a comfortable and enjoyable stay for all. Families are advised to request rooms on a specific side of the hotel to optimize their experience.
Overall, this hotel stands out as an excellent choice for families looking for a friendly and safe environment, complemented by attentive service and good value.
4 Star
Kloof Street Hotel – Lion Roars Hotels & Lodges in the heart of Cape Town offers a modern four-star experience with incredible value for money. Guests frequently praise its central location with plenty of nice and safe places nearby for dining and entertainment, making it convenient for travelers wanting to explore the city. The hotel itself impresses with its stylish appearance and wonderful views even from the middle of the bustling city.
The four-star amenities and service receive special mention, including a great pool area and overall comfort that meets expectations for a hotel of this rating. It’s particularly noted for its cleanliness and comfort, offering a great cost-benefit and making it an excellent choice for visitors who want both luxury and affordability.
Staff at Kloof Street Hotel are often described as fabulous and friendly, contributing to an overall excellent experience. While there have been a few comments about missing in-room amenities like slippers and bathrobes, the general consensus is that the hotel lives up to its four-star status and provides a memorable stay, perfectly suited for groups and active vacationers in Cape Town.
Business
Kloof Street Hotel - Lion Roars Hotels & Lodges stands out as an excellent choice for business travelers. The hotel's facilities cater well to the needs of corporate guests, making it a top-notch destination for anyone on a business trip. Many reviews highlight its suitability for business stays, providing services that support business needs effectively. The suite and office facilities are praised for being modern and productive, perfect for those needing to work remotely or hold meetings. The central guest meeting area is a notable feature, offering a convenient space for discussions and collaborations. Furthermore, its strategic location is beneficial for professionals with several reviewing it as just a short 10-minute distance from work sites. Additionally, the hotel provides a silent and productive work environment, contributing to work efficiency and business success. Overall, Kloof Street Hotel is ideal for business travelers seeking comfort, convenience and modern facilities during their trips.
Honeymoon
Kloof Street Hotel - Lion Roars Hotels & Lodges offers a fantastic experience for honeymooners, making it a perfect destination for couples celebrating anniversaries or embarking on their honeymoon. The hotel provides beautifully decorated rooms tailored for these occasions, ensuring a very special experience. Guests found their honeymoon suites to be the best rooms available, designed to cater specifically to their needs. The overall ambiance and amenities contributed to a memorable and honeymoon-worthy stay. The hotel staff goes above and beyond to deliver all essential honeymoon services, further enhancing the romantic experience.
Romantic
Nestled in the vibrant heart of Cape Town, Kloof Street Hotel - Lion Roars Hotels & Lodges offers a splendid setting for romantic getaways. Guests praise the property for its serene ambiance and panoramic views over the bay and Table Mountain, making it an ideal spot for couples. The rooftop pool and bar provide an idyllic venue for romantic evenings, complemented by the beautiful and tranquil surroundings.
Couples can enjoy a delightful romantic veranda and savor a delicious breakfast with scenic views. The modern and clean design of the hotel adds to the romantic atmosphere, creating a perfect retreat. Whether it's a relaxing escape or a celebration of love, the hotel's romantic settings consistently impress visitors. It's no wonder many highly recommend it as the best place for a romantic stay in Cape Town.
Yes, Kloof Street Hotel - Lion Roars Hotels & Lodges has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Kloof Street Hotel - Lion Roars Hotels & Lodges.
No, Kloof Street Hotel - Lion Roars Hotels & Lodges doesn't allow dogs.
Yes, parking facilities are available at Kloof Street Hotel - Lion Roars Hotels & Lodges.
No, Kloof Street Hotel - Lion Roars Hotels & Lodges doesn't have a gym.