Refúgio Escarpas do Lago
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Summary of reviewsHotel Escarpas do Lago in Capitólio is highly appreciated for its prime location, offering easy access to a nearby club and stunning views of the lake. This tranquil setting provides an ideal retreat for relaxation, striking a balance between seclusion and accessibility to the city. The staff is consistently praised for their attentiveness and friendliness, enhancing the overall experience with their warm hospitality.
While the breakfast selection is deemed satisfactory by some, it often falls short of expectations, with guests calling for improvements in variety and quality. This aspect could be enhanced to better align with the hotel's pricing and overall guest satisfaction.
Room accommodations receive mixed reviews; while the comfort of the beds and cleanliness are noted positively, there are mentions of limited amenities and privacy. Guests have expressed dissatisfaction with issues such as misleading marketing materials and the simplicity of room features, suggesting a need for updates and enhancements.
Cleanliness is mostly satisfactory, with clean facilities contributing to a pleasant stay. However, occasional lapses upon arrival highlight opportunities for improvement, especially in outdoor areas and initial room presentation.
Overall, Hotel Escarpas do Lago Capitolio offers a charming location and hospitable service, with some areas requiring enhancement to fully meet guest expectations.
Categories
While the breakfast selection is deemed satisfactory by some, it often falls short of expectations, with guests calling for improvements in variety and quality. This aspect could be enhanced to better align with the hotel's pricing and overall guest satisfaction.
Room accommodations receive mixed reviews; while the comfort of the beds and cleanliness are noted positively, there are mentions of limited amenities and privacy. Guests have expressed dissatisfaction with issues such as misleading marketing materials and the simplicity of room features, suggesting a need for updates and enhancements.
Cleanliness is mostly satisfactory, with clean facilities contributing to a pleasant stay. However, occasional lapses upon arrival highlight opportunities for improvement, especially in outdoor areas and initial room presentation.
Overall, Hotel Escarpas do Lago Capitolio offers a charming location and hospitable service, with some areas requiring enhancement to fully meet guest expectations.
Family Friendly Hotel
The hotel's location near the lake offers opportunities for water activities and scenic views. Its amenities cater to families, providing a comfortable and enjoyable stay.
Hotel with Parking
This hotel provides free parking for guests. It also features a swimming pool and fitness center, and is located in Capitólio.
Accessible Hotel
This hotel offers wheelchair access. There is also a toilet for disabled. The entire unit is located on the ground floor and is wheelchair accessible.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Hotel Escarpas do Lago in Capitólio boasts a highly praised location that serves as its main attraction. Nestled within Escarpas do Lago, guests frequently highlight the excellent access to a nearby club, which proves particularly beneficial for families traveling with children. The area surrounding the hotel offers an incredible view and a peaceful atmosphere, making it a perfect spot for relaxation. Visitors can enjoy the beautiful vistas of the lake and its tranquil setting, which contributes significantly to the overall appeal.
The hotel's proximity provides both access to nature and tranquility while still offering good connection to the city. While some find the hotel a bit distant from urban amenities, many appreciate the balance between seclusion and accessibility. Overall, the location complements the hotel’s friendly staff and well-maintained premises, leaving guests satisfied with their stay, despite some calling for improvements in accommodations and services.
The breakfast experience at Hotel Escarpas do Lago Capitolio appears to be a common point of discussion among guests. Many reviews indicate that the breakfast offering is somewhat limited in terms of variety and quality. Guests frequently note the absence of items such as scrambled eggs, natural juices, yogurt, and fresh bread, expressing a desire for a more comprehensive selection. Some reviewers suggest that while the breakfast is satisfactory, it still lacks in comparison to the expectations set by the hotel's pricing. The service, with seemingly only one employee attending to table cleaning, may also contribute to a less optimal breakfast experience. However, there are a few mentions of the breakfast being good, which suggests that experiences may vary. Overall, enhancing the variety and quality of the breakfast could significantly improve guest satisfaction at this hotel.
Hotel Escarpas do Lago Capitolio offers a mixed experience when it comes to room accommodations. Guests have praised the comfort level of the beds, which stands out amidst other concerns. The cleaning service, though described as overwhelmed at times, remains satisfactory and can be improved upon request. The spaciousness of some rooms is noted, providing travelers with ample space to relax, although the rooms are relatively simple without luxury finishes. Despite the simplicity, the overall cleanliness meets acceptable standards. However, details like insufficient privacy and missing amenities, such as hangers and side tables, are frequently mentioned challenges.
The hotel’s marketing materials include images of a water park and pool that are not part of the hotel itself, possibly leading to misconceptions about on-site facilities. Furthermore, guests have reported issues with the lack of power outlets, uncomfortable mattresses, and noise from air conditioning units. Some rooms do not match the expectations set by their descriptions, as seen in instances where supposedly luxury rooms disappoint with their basic features or a room with promised scenic views falls short for those seeking picturesque vistas of the lake.
While the room experience at Hotel Escarpas do Lago Capitolio might not fully satisfy those seeking more luxurious details and complete privacy, efforts to mitigate these issues have been appreciated by some visitors, highlighting potential room for enhancement.
Hotel Escarpas do Lago Capitolio generally receives mixed reviews regarding its cleanliness. Many guests appreciate the clean rooms and very clean facilities, which contribute positively to their stay. The cleanliness of the rooms is often highlighted as very good, with some visitors even describing it as perfect. The attentive staff also adds to the pleasant experience. However, there are mentions of lapses in the cleaning standards, particularly during the initial arrival, with some noting dirty rooms and areas, dirt on items like bottles and napkin holders, and even a lack of towels. While the cleanliness of the outdoor areas and some aspects of the hygiene could be improved, these issues are not seen as significant deterrents to an overall enjoyable visit.
Hotel Escarpas do Lago in Capitólio receives a mixed reception regarding its staff service, with a notable trend towards positive experiences. Many guests express their appreciation for the attentive and friendly nature of the team, consistently highlighting their helpfulness and hospitable welcome. Such commendable service often enhances the enjoyment of the hotel's naturally beautiful surroundings and privileged location. The staff's commitment contributes to the overall pleasant atmosphere, which is complemented by comfortable accommodations and delightful amenities like a plentiful breakfast. While there are some indications of room for improvement in staff interaction, the general impression is one of satisfaction and appreciation for the dedicated service provided by the hotel team.
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Location
The hotel's proximity provides both access to nature and tranquility while still offering good connection to the city. While some find the hotel a bit distant from urban amenities, many appreciate the balance between seclusion and accessibility. Overall, the location complements the hotel’s friendly staff and well-maintained premises, leaving guests satisfied with their stay, despite some calling for improvements in accommodations and services.
Breakfast
Rooms
The hotel’s marketing materials include images of a water park and pool that are not part of the hotel itself, possibly leading to misconceptions about on-site facilities. Furthermore, guests have reported issues with the lack of power outlets, uncomfortable mattresses, and noise from air conditioning units. Some rooms do not match the expectations set by their descriptions, as seen in instances where supposedly luxury rooms disappoint with their basic features or a room with promised scenic views falls short for those seeking picturesque vistas of the lake.
While the room experience at Hotel Escarpas do Lago Capitolio might not fully satisfy those seeking more luxurious details and complete privacy, efforts to mitigate these issues have been appreciated by some visitors, highlighting potential room for enhancement.
Cleanliness
Staff
No, Refúgio Escarpas do Lago doesn't have any pool.
No, a spa isn't available at Refúgio Escarpas do Lago.
No, Refúgio Escarpas do Lago doesn't allow dogs.
Yes, parking facilities are available at Refúgio Escarpas do Lago.
No, Refúgio Escarpas do Lago doesn't have a gym.
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