Hôtel De L'octroi
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Summary of reviewsHôtel De L'octroi in Carcassonne stands out for its prime location, exceptional service and strong amenities, making it a highly recommended choice for visitors. Positioned just a short walk from the historic medieval citadel, it offers unparalleled convenience for exploring Carcassonne's ancient charm and modern attractions. The hotel's central location enables easy access to a variety of local restaurants, shops and historic sites.
Guests frequently praise the high quality and hearty portions of the hotel’s breakfast, which features fresh local products like apple juice, croissants and regional specialties. Despite some mixed opinions about the cost, the elegant presentation and generous portions contribute to the morning meal's popularity. The surrounding dining options also receive commendations, particularly for their quality and fair pricing.
The rooms at Hôtel De L'octroi are consistently appreciated for their cleanliness, modern decor and comfort. Larger suites and family rooms are noted for their spaciousness, although some guests find the regular rooms a bit small. Clean and well-maintained facilities, combined with effective soundproofing and good air conditioning, ensure a pleasant stay. However, a few reviews mention discrepancies between the room photos online and their actual appearance.
The hotel is highly commended for its spotless facilities and modern aesthetic with daily cleaning service ensuring high standards of hygiene. While some minor oversights occur, the overall sentiment remains positive. The friendly and professional staff significantly enhance the guest experience, noted for their exceptional service and readiness to assist with any requests.
While the free Wi-Fi generally receives good reviews for its reliability, some guests have experienced connection issues. The hotel’s spa facilities, although not located on-site, provide a relaxing and high-quality service, amplified by the professionalism of the spa staff. The pool is a highlight, receiving praise for its cleanliness and relaxing atmosphere, despite its small size.
Parking options are well-regarded for their security and convenience, though they come at a fee. The hotel’s ability to cater to families with spacious family suites and a welcoming atmosphere, is particularly notable. Comfortable, clean beds further add to the guest satisfaction, making Hôtel De L'octroi an excellent choice for a comfortable, convenient and enjoyable stay in Carcassonne.
Categories
Guests frequently praise the high quality and hearty portions of the hotel’s breakfast, which features fresh local products like apple juice, croissants and regional specialties. Despite some mixed opinions about the cost, the elegant presentation and generous portions contribute to the morning meal's popularity. The surrounding dining options also receive commendations, particularly for their quality and fair pricing.
The rooms at Hôtel De L'octroi are consistently appreciated for their cleanliness, modern decor and comfort. Larger suites and family rooms are noted for their spaciousness, although some guests find the regular rooms a bit small. Clean and well-maintained facilities, combined with effective soundproofing and good air conditioning, ensure a pleasant stay. However, a few reviews mention discrepancies between the room photos online and their actual appearance.
The hotel is highly commended for its spotless facilities and modern aesthetic with daily cleaning service ensuring high standards of hygiene. While some minor oversights occur, the overall sentiment remains positive. The friendly and professional staff significantly enhance the guest experience, noted for their exceptional service and readiness to assist with any requests.
While the free Wi-Fi generally receives good reviews for its reliability, some guests have experienced connection issues. The hotel’s spa facilities, although not located on-site, provide a relaxing and high-quality service, amplified by the professionalism of the spa staff. The pool is a highlight, receiving praise for its cleanliness and relaxing atmosphere, despite its small size.
Parking options are well-regarded for their security and convenience, though they come at a fee. The hotel’s ability to cater to families with spacious family suites and a welcoming atmosphere, is particularly notable. Comfortable, clean beds further add to the guest satisfaction, making Hôtel De L'octroi an excellent choice for a comfortable, convenient and enjoyable stay in Carcassonne.
Hotel near Golf Courses
Located in Carcassonne, this hotel offers a traditional and accessible option for travelers. Its general comfort and location within the city provide a suitable starting point for golf enthusiasts to access the nearby golf courses and explore the region.
Historic Hotel
Located in Carcassonne, Hôtel De L'octroi provides lodging in a historic area. It is located near historic sites and is a good option for those looking to explore the history of Carcassonne.
Hotel with Spa
The hotel features a top-of-the-range spa in partnership with By Carita. The relaxation area includes a hammam, a swimming pool with counter-current swimming, massage jets, and a jacuzzi. Massages and rejuvenating treatments are available.
Hotel with Parking
This hotel provides parking and is well-situated. Its location and features make it a convenient option for travelers.
3-Star Hotel
The hotel is charming and well-designed, offering a pleasant experience. It is located near the city's main attractions.
Hotel with Heated Pool
This boutique hotel offers a heated outdoor pool, complemented by a wellness area that includes a steam room and a hot tub. It provides a relaxing environment near the medieval city entrance.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Outdoor Pool
Guest Reviews
Hôtel De L'octroi boasts an exceptional location, highly praised for its proximity to Carcassonne's historic sites. The hotel is ideally situated within a short walking distance from the medieval citadel, often described as just a five-minute walk from the city's renowned fortress and the Narbona Gate. Guests consistently highlight the convenience of being at the foot of the citadel walls, offering quick and easy access to explore Carcassonne's ancient charm.
Visitors appreciate the prime position next to the city's main attractions with many emphasizing the hotel's centrality in relation to both the historic and modern parts of Carcassonne. Patrons can effortlessly stroll to the old town and are near a variety of restaurants and shops, making it an excellent base for sightseeing and enjoying local amenities.
The advantageous location is complemented by the hotel's welcoming service, cleanliness and comfortable rooms, providing a pleasant and convenient stay for those wishing to immerse themselves in the medieval ambiance of Carcassonne.
Hôtel De L'octroi in Carcassonne offers a breakfast experience that has left a generally positive impression on its guests, despite some mixed reviews about its value. Guests frequently describe the breakfast as very good, excellent, delicious and even fantastic, highlighting the quality and variety of local products available. Fresh apple juice, tasty croissants, boiled eggs and regional specialties add to the breakfast's appeal.
The breakfast is not a typical buffet but is well received for its quality and hearty portions, often described as generous, copious and complete. Many reviewers appreciate the elegant and well-presented service, often served with a smile and note that the spread was both plentiful and filling. The breakfast room with its nice decoration adds to the pleasant morning experience.
However, guests also commonly note that at €15 per person, the breakfast is somewhat pricey. While some feel it’s excellent value for money given the quality and abundance, others believe it could be better for the price, especially compared to other hotels. There are inconsistent remarks about the variety and availability of items, leading to a need for improvement in some cases.
Overall, while there are reservations about the cost, the breakfast at Hôtel De L'octroi stands out for its quality, local flavors and the pleasant dining experience it offers.
Hôtel De L'octroi offers a satisfying dining experience, highlighted by a variety of excellent restaurants nearby. Guests particularly appreciated the high-quality and well-priced tourist menus with three courses available for just 15 to 20 euros. The hotel's location, offering a pleasant walk to top-notch dining spots, allows guests to work up an appetite or walk off their meals, adding to the overall experience.
Many enjoyed dining at the nearby La Rapière, a bar/restaurant featuring great outdoor seating and a relaxed vibe. The hotel's bar, snack and pool service near the parking area also provide convenient options for casual dining and drinks. Guests mentioned receiving excellent restaurant recommendations from the lovely receptionist, ensuring a memorable and delicious dining experience.
Though some found the lunch a bit pricey and the in-house dining options limited, the superb quality of nearby restaurants more than made up for it. With no significant complaints, Hôtel De L'octroi stands out as a fantastic choice for those looking to explore high-quality culinary options while enjoying their stay.
'Hôtel De L'octroi' offers a mix of experiences when it comes to its rooms with highlights being their cleanliness and modern touches despite some mixed feedback concerning the size and maintenance. Many guests found the rooms to be comfortable, quiet and well decorated with contemporary decor and modern amenities. The hotel's larger suites and family rooms were particularly praised for their spaciousness, making them quite suitable for groups or families.
However, numerous reviews noted that regular rooms tended to be on the smaller side with some guests feeling they were almost claustrophobic. Bathrooms also varied in size with some being notably tiny or requiring better maintenance. Despite these size concerns, the rooms consistently offered a comfortable resting place, equipped with necessary facilities and beautifully styled interiors.
Guests also appreciated the clean and bright rooms which had good air conditioning, ensuring a pleasant stay. The decor varied from practical and functional to colorful and stylish, adding an inviting ambiance. Yet, some visitors were disappointed with the disparities between the room photos online and their actual appearance.
The hotel's location close to the castle was frequently mentioned as a positive point, providing easy access to local attractions. Additionally, quiet rooms with effective soundproofing pleased many, although a few rooms facing the main road were reported to be noisy.
Overall, 'Hôtel De L'octroi' offers clean, well-decorated rooms that suit various needs, from spacious family suites to compact yet functional rooms, bringing a nice blend of comfort and style, even if some rooms could benefit from a bit more space and better soundproofing.
'Hôtel De L'octroi' garners many positive remarks regarding its beds with numerous guests praising them as very comfortable. Many appreciated the good bedding and clean linens, which are replaced daily. Large beds and the comfort they provide were often highlighted, especially for families and children. Cleanliness and daily cleaning service were also mentioned favorably. The beds are generally described as super comfortable, contributing to a restful stay.
However, there were a few critiques, primarily about bed sizes. Some guests found the beds to be too small or too narrow with particular dissatisfaction noted for the double beds. Additionally, a few guests mentioned the firmness of the mattresses, which may not cater to all comfort preferences. Despite these occasional issues, the consensus is that the beds at 'Hôtel De L'octroi' are largely comfortable and contribute positively to the overall guest experience.
Hôtel De L'octroi has garnered numerous commendations for its consistent cleanliness and modern, well-tended facilities. Guests frequently note the impeccable state of the rooms, highlighting their spotless nature and the hotel's tidy overall appearance. Both the decor and cleanliness of the facilities are often praised with everything from the bedding to the common areas maintaining a high standard of freshness and orderliness.
Several reviews emphasize the attentiveness and friendliness of the staff, underscoring their role in sustaining the hotel’s welcoming atmosphere. The rooms are described as clean, modern and comfortable, often noted as being cleaned daily with meticulous attention to detail. Many guests appreciate the hotel's modern design combined with pop colors, which adds a unique and pleasant aesthetic to their stay.
Nevertheless, a few reviews mentioned areas for improvement, particularly in the common areas and occasional oversights in bathroom cleaning. Some guests experienced minor cleanliness issues, such as dust on air conditioners and occasional dirt in rooms. Despite these occasional lapses, the overall sentiment remains overwhelmingly positive with guests appreciating the extreme cleanliness, super clean nature and well-maintained spaces of the hotel. The combination of well-kept facilities, helpful staff and a serene atmosphere makes Hôtel De L'octroi a favorable choice for travelers seeking a clean and comfortable stay.
Hôtel De L'octroi is celebrated for its exceptional staff, consistently praised for their friendliness, professionalism and attentiveness. Guests frequently highlight the superb welcome they receive, noting the courteous and helpful nature of the team. The reception is often described as top-notch with staff being extremely kind, approachable and always ready to assist with any request. The warm and smiling receptionists contribute significantly to a pleasant stay, ensuring that all visitors feel well-cared for. Whether it's the receptionist who speaks Spanish or the night watchman, every staff member displays a high level of dedication and kindness. Reviews repeatedly commend the hotel for its excellent staff, whose unwavering commitment to service significantly enhances the overall guest experience.
Hôtel De L'octroi generally provides guests with a good experience regarding its wifi service. Many guests have praised the hotel for its great wifi signal, describing it as strong, fast and reliable. They found the wifi access consistent and stable, particularly emphasizing its reliability in the rooms. Guests appreciated its ease of use and found it convenient for their needs.
However, some reviews highlighted areas for improvement. A few guests encountered poor and unstable wifi connections, mentioning instances where the wifi was slow or not working at all. Some raised concerns about the security of the wifi, describing it as unsecure or unsecured. Despite these occasional issues, the hotel does offer wifi for internet access, which seems to work well for many visitors.
Hôtel De L'octroi boasts a well-maintained and relaxing spa offering a variety of great treatments just a short distance from the main site. Guests have particularly enjoyed the comfortable and pleasant atmosphere, highlighting the use of salts in treatments that enhanced their experience. The spa staff received high praise for their exceptional service. However, some guests found it inconvenient that the spa is not located on the premises and noted the mandatory reservation policy. A few visitors also remarked on the misleading advertising regarding the spa's location. Despite these minor setbacks, the overall feedback remains positive, emphasizing the quality of the spa services provided.
The pool at Hôtel De L'octroi receives high praise from guests, primarily for its cleanliness and the overall relaxing experience it offers. While many reviews describe the pool as small, it is consistently labeled as refreshing, pleasant and a welcome amenity, particularly after long journeys. The saltwater pool and the presence of a jacuzzi add a touch of luxury, making it appealing to both adults and children. The pool area is noted for being well-maintained and spotlessly clean, despite some minor inconveniences such as insects and leaves occasionally floating on the surface.
Guests frequently mention the pool as a highlight of their stay, providing a cool, tranquil escape during hot weather. Whether described as small but fine or even as a mini pool, the sentiment remains positive due to its tranquility and the convenience it offers.
The outdoor setting and ample sun loungers contribute to a relaxing atmosphere, though some mention of the pool's non-heated state doesn't overshadow the general satisfaction. Overall, the pool at Hôtel De L'octroi is seen as a lovely, clean and welcoming feature that enhances the enjoyment of the stay.
Hôtel De L'octroi offers a variety of parking options that many guests found highly satisfactory. The hotel features secure, closed parking that is both private and monitored, ensuring a safe environment for vehicles. Although the parking comes at a fee, usually around 10 to 12 euros per night, it was noted multiple times as a convenient and valuable amenity. Guests appreciated the ease of access with some mentioning the parking was perfectly situated in front of the hotel and easy to find.
For those traveling with pets, the hotel also provides dog-friendly parking options. The availability of on-site parking made the experience hassle-free with some reviewers highlighting the large and well-laid-out car park. Additionally, there are free parking alternatives across the street, offering flexibility for different preferences and budgets.
Charging options for electric vehicles were also mentioned positively, adding to the convenience for eco-conscious travelers. Despite the additional cost, the proximity of the parking to the citadel was frequently highlighted as a significant benefit, making it a valuable feature for guests looking to explore the nearby attractions.
In summary, Hôtel De L'octroi's parking facilities were well-received for their security, convenience and proximity, albeit with a noted fee.
Hôtel De L'octroi is highly praised for its family-friendly atmosphere and welcoming environment. The hotel's family suites come highly recommended for their spaciousness and impeccable condition, making them ideal for family stopovers and longer stays. Notably, it's unusual to find accommodations that can comfortably host larger families, such as room configurations designed for five people or even suites that can accommodate up to twelve guests.
Additionally, the hotel’s proximity to the medieval city makes it an excellent base for family explorations. The well-equipped rooms cater to both children and adults, ensuring a comfortable stay for all ages. Guests also appreciate the cozy and private rooms, which provide a perfect setting for families to unwind. The friendly and warm reception, including welcoming pets, further enhances the family-friendly appeal of Hôtel De L'octroi. Overall, it offers a great location and environment for families looking for a pleasant and convenient place to stay.
Hôtel De L'octroi maintains a worthy and reasonable 3-star rating with facilities and services that align well with its stars. Guests have varied opinions on the breakfast, describing it as either average or great for a 3-star establishment. However, some find the hotel slightly expensive for what it offers. It notably lacks an elevator, which some visitors mention as a drawback considering its 3-star classification. Overall, it provides services and amenities consistent with its rating, though certain aspects like the price and specific facilities might fall short of some expectations.
Hôtel De L'octroi features a heated outdoor pool that is particularly appreciated by guests. Many reviewers highlight the pool as a standout feature of their stay, noting its availability even on cloudy days. The pool area is consistently described as clean, enhancing the overall experience. Some feedback suggests that the efficiency of the heating can vary with a few guests finding the temperature cooler than expected. However, the presence of a heated pool remains a positive aspect for many, offering a pleasant retreat regardless of the weather.
Hôtel De L'octroi's outdoor pool consistently stands out as a major highlight for guests, who appreciate its cleanliness and sunny ambiance. Although not heated, the pool is described as great and a lovely spot located in the back of the hotel. With a small yet accessible design, it provides an enjoyable space for both relaxation and swimming. Guests also value the accompanying terrace area and outdoor bar, which enhance the overall outdoor experience around the pool.
Hôtel De L'octroi boasts an exceptional location steeped in history, making it a prime choice for visitors keen on exploring the medieval charm of Carcassonne. Situated at the foot of the medieval city and next to its entrance, guests find themselves within close proximity to the historic fortress and castle. The hotel's strategic position near the ramparts ensures that the medieval city's walls and historic sites are just a short walk away. This convenience makes it an ideal base for those eager to immerse themselves in the rich history and culture of Carcassonne, allowing for easy visits to the nearby castle and citadel.
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Location
Visitors appreciate the prime position next to the city's main attractions with many emphasizing the hotel's centrality in relation to both the historic and modern parts of Carcassonne. Patrons can effortlessly stroll to the old town and are near a variety of restaurants and shops, making it an excellent base for sightseeing and enjoying local amenities.
The advantageous location is complemented by the hotel's welcoming service, cleanliness and comfortable rooms, providing a pleasant and convenient stay for those wishing to immerse themselves in the medieval ambiance of Carcassonne.
Breakfast
The breakfast is not a typical buffet but is well received for its quality and hearty portions, often described as generous, copious and complete. Many reviewers appreciate the elegant and well-presented service, often served with a smile and note that the spread was both plentiful and filling. The breakfast room with its nice decoration adds to the pleasant morning experience.
However, guests also commonly note that at €15 per person, the breakfast is somewhat pricey. While some feel it’s excellent value for money given the quality and abundance, others believe it could be better for the price, especially compared to other hotels. There are inconsistent remarks about the variety and availability of items, leading to a need for improvement in some cases.
Overall, while there are reservations about the cost, the breakfast at Hôtel De L'octroi stands out for its quality, local flavors and the pleasant dining experience it offers.
Dinner
Many enjoyed dining at the nearby La Rapière, a bar/restaurant featuring great outdoor seating and a relaxed vibe. The hotel's bar, snack and pool service near the parking area also provide convenient options for casual dining and drinks. Guests mentioned receiving excellent restaurant recommendations from the lovely receptionist, ensuring a memorable and delicious dining experience.
Though some found the lunch a bit pricey and the in-house dining options limited, the superb quality of nearby restaurants more than made up for it. With no significant complaints, Hôtel De L'octroi stands out as a fantastic choice for those looking to explore high-quality culinary options while enjoying their stay.
Rooms
However, numerous reviews noted that regular rooms tended to be on the smaller side with some guests feeling they were almost claustrophobic. Bathrooms also varied in size with some being notably tiny or requiring better maintenance. Despite these size concerns, the rooms consistently offered a comfortable resting place, equipped with necessary facilities and beautifully styled interiors.
Guests also appreciated the clean and bright rooms which had good air conditioning, ensuring a pleasant stay. The decor varied from practical and functional to colorful and stylish, adding an inviting ambiance. Yet, some visitors were disappointed with the disparities between the room photos online and their actual appearance.
The hotel's location close to the castle was frequently mentioned as a positive point, providing easy access to local attractions. Additionally, quiet rooms with effective soundproofing pleased many, although a few rooms facing the main road were reported to be noisy.
Overall, 'Hôtel De L'octroi' offers clean, well-decorated rooms that suit various needs, from spacious family suites to compact yet functional rooms, bringing a nice blend of comfort and style, even if some rooms could benefit from a bit more space and better soundproofing.
Beds
However, there were a few critiques, primarily about bed sizes. Some guests found the beds to be too small or too narrow with particular dissatisfaction noted for the double beds. Additionally, a few guests mentioned the firmness of the mattresses, which may not cater to all comfort preferences. Despite these occasional issues, the consensus is that the beds at 'Hôtel De L'octroi' are largely comfortable and contribute positively to the overall guest experience.
Cleanliness
Several reviews emphasize the attentiveness and friendliness of the staff, underscoring their role in sustaining the hotel’s welcoming atmosphere. The rooms are described as clean, modern and comfortable, often noted as being cleaned daily with meticulous attention to detail. Many guests appreciate the hotel's modern design combined with pop colors, which adds a unique and pleasant aesthetic to their stay.
Nevertheless, a few reviews mentioned areas for improvement, particularly in the common areas and occasional oversights in bathroom cleaning. Some guests experienced minor cleanliness issues, such as dust on air conditioners and occasional dirt in rooms. Despite these occasional lapses, the overall sentiment remains overwhelmingly positive with guests appreciating the extreme cleanliness, super clean nature and well-maintained spaces of the hotel. The combination of well-kept facilities, helpful staff and a serene atmosphere makes Hôtel De L'octroi a favorable choice for travelers seeking a clean and comfortable stay.
Staff
Wi-Fi
However, some reviews highlighted areas for improvement. A few guests encountered poor and unstable wifi connections, mentioning instances where the wifi was slow or not working at all. Some raised concerns about the security of the wifi, describing it as unsecure or unsecured. Despite these occasional issues, the hotel does offer wifi for internet access, which seems to work well for many visitors.
Spa
Pool
Guests frequently mention the pool as a highlight of their stay, providing a cool, tranquil escape during hot weather. Whether described as small but fine or even as a mini pool, the sentiment remains positive due to its tranquility and the convenience it offers.
The outdoor setting and ample sun loungers contribute to a relaxing atmosphere, though some mention of the pool's non-heated state doesn't overshadow the general satisfaction. Overall, the pool at Hôtel De L'octroi is seen as a lovely, clean and welcoming feature that enhances the enjoyment of the stay.
Parking
For those traveling with pets, the hotel also provides dog-friendly parking options. The availability of on-site parking made the experience hassle-free with some reviewers highlighting the large and well-laid-out car park. Additionally, there are free parking alternatives across the street, offering flexibility for different preferences and budgets.
Charging options for electric vehicles were also mentioned positively, adding to the convenience for eco-conscious travelers. Despite the additional cost, the proximity of the parking to the citadel was frequently highlighted as a significant benefit, making it a valuable feature for guests looking to explore the nearby attractions.
In summary, Hôtel De L'octroi's parking facilities were well-received for their security, convenience and proximity, albeit with a noted fee.
Family
Additionally, the hotel’s proximity to the medieval city makes it an excellent base for family explorations. The well-equipped rooms cater to both children and adults, ensuring a comfortable stay for all ages. Guests also appreciate the cozy and private rooms, which provide a perfect setting for families to unwind. The friendly and warm reception, including welcoming pets, further enhances the family-friendly appeal of Hôtel De L'octroi. Overall, it offers a great location and environment for families looking for a pleasant and convenient place to stay.
3 Star
Heated Pool
Outdoor Pool
Historic
Yes, Hôtel De L'octroi has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hôtel De L'octroi.
Yes, Hôtel De L'octroi welcomes dogs.
Yes, parking facilities are available at Hôtel De L'octroi.
No, Hôtel De L'octroi doesn't have a gym.
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