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Summary of reviews'L'Escapade - Parking Gratuit - WIFI - Climatisation - Proche Cité - Tout Equipée' holds a strategic location in Carcassonne, making it a favorite among guests. Its proximity to both the old and new town, with the enchanting walled citadel and vibrant local amenities nearby, provides an ideal base for exploring. The area is also noted for being serene, offering a peaceful retreat after a day of sightseeing. Convenient accessibility is further enhanced by its location near the train station, and the complimentary parking is a bonus that many visitors appreciate. The apartment's spaciousness and comfort accommodate families and groups effectively.
The staff, particularly the host Thomas, is highly praised for exemplary service. Guests appreciate his attentiveness, friendliness, and promptness in addressing concerns and requests. Communication with the host is smooth and efficient, contributing to an overall positive experience.
However, reviews on cleanliness present significant concerns. Guests have reported issues such as dusty furniture, unpleasant bathroom odors, and inadequately cleaned floors and sheets. The kitchen also needs better cleaning and more comprehensive equipment. Despite some positive comments about clean rooms and bathrooms, the overall upkeep of the apartment requires improvement.
The Wi-Fi experience varies among guests, with many praising its fast speed, while others encountered connectivity issues. Nonetheless, the host's assistance is noted as reassuring for troubleshooting.
Parking facilities are well-received, with free and secure options that are easily accessible and add to the convenience of the stay. Despite minor unloading challenges, the parking experience is deemed a significant advantage.
The beds in the apartment provide general comfort and are often spacious, but there are varied opinions about bedding quality. While some appreciate the cleanliness of the sheets, others find the pillows lacking in comfort. Additionally, for larger groups, the sofa bed presents a discomfort issue, indicating room for improvement in bedding arrangements.
Overall, while 'L'Escapade' excels in location, service, and parking provisions, attention to cleanliness and certain bedding aspects could greatly enhance the guest experience. Show more
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Categories
Dog Friendly Apartment
Apartment with Parking
3-Star Apartment
Room Types
Three-Bedroom ApartmentThis spacious apartment comprises a kitchen, a seating area, 3 separate bedrooms and 2 bathrooms with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment provides a washing machine, soundproof walls, a tea and coffee maker, a dining area and a flat-screen TV with streaming services. The unit offers 4 beds.
Guest Reviews
Location
Nestled in the heart of Carcassonne, 'L'Escapade' boasts an exceptional location that consistently delights its guests. Situated near both the old and new town, this accommodation offers convenient proximity to the city's historical treasures, including the enchanting walled citadel. Visitors will find themselves within a comfortable walking distance to charming local shops, vibrant restaurants, and essential amenities, providing a seamless experience for exploring the city.
The quiet and calm ambience of the area ensures a serene retreat after a day of sightseeing, and its strategic position near the train station enhances accessibility for travelers. Guests uniformly appreciate the ease of the complimentary parking, a thoughtful inclusion that adds to the property's appeal. Moreover, the spaciousness and comfort of the apartment are frequently highlighted, with ample room to accommodate groups or families, ensuring a cozy yet expansive stay.
Overall, the location of 'L'Escapade' is undeniably its strongest attribute, complemented by the thoughtful amenities that make it a preferred choice for those looking to immerse themselves in the rich history and vibrant life of Carcassonne.
Beds
When planning a stay at L'Escapade, guests often highlight the comfort of the beds, which seem to meet expectations for a restful night. Many reviews point out that the beds are quite comfortable and spacious, suggesting a good level of relaxation for those looking to unwind from their travels.
However, there are some mixed opinions regarding the bedding situation. While the sheets are noted for their cleanliness, occasional wrinkling can give an impression of untidiness. Additionally, the pillows receive criticism for being almost nonexistent, which might affect one's sleeping comfort.
An area of concern for larger groups is the accommodation capacity, especially when it comes to overcrowding. With only beds for six, one person among seven adults had to rely on a sofa bed, which numerous guests found exceedingly uncomfortable and unsuitable for sleeping.
Although the quality of the mattresses and pillows can vary, addressing these elements could elevate the overall experience and make the apartment more appealing. Nevertheless, the primary takeaway remains that the beds at L'Escapade provide a generally comfortable sleeping experience, though improvements in complementary bedding details could further enhance guest satisfaction.
Cleanliness
L'Escapade offers a promising location and potential for a comfortable stay, but its cleanliness is a significant concern. Guests have highlighted various aspects that require attention, from the dusty and dirty fabric sofa and armchair to unpleasant bathroom odors. Although some reviews mention clean rooms and bathrooms, others report sticky floors, stained sheets, and inadequately set up accommodations. The general upkeep of the apartment and building appears lacking, with damaged structures, worn-out furniture, and discrepancies between the photos in the advertisement and the current state. Kitchen areas are often cited as needing more thorough cleaning and appropriate equipment for guests. Improvement in these areas could greatly enhance guest experiences, suggesting that future visitors may wish to consider these factors when planning their stay.
Staff
The staff at 'L'Escapade' consistently receives high praise for their exceptional service and attention to detail. Guests frequently highlight the host, Thomas, for being notably attentive, friendly, and helpful, attending promptly to inquiries and requests. Communication with Thomas is described as fast and efficient, making for an overall smooth interaction. The instructions provided by the host are clear and comprehensive, available in multiple languages, including Spanish, ensuring a seamless experience from check-in to parking. Thomas's responsiveness and readiness to provide recommendations further enhance guests' stays. Despite an occasional lapse in communication, the host consistently ensures that all necessary information and guidance are readily available, contributing to a positive experience at the property.
Wi-Fi
Guests at L'Escapade have shared varied experiences regarding the Wi-Fi connection. Many visitors praised the Wi-Fi for its excellent performance and very fast speed, highlighting moments when the internet worked perfectly. However, some guests encountered difficulties, such as broken modem cables leading to connectivity issues and periods when the Wi-Fi did not work at all. Others found that the connection differed from what was indicated, resulting in a delay in connecting. At times, guests were unable to find the listed network among available options, and a few described the connection as too weak. Despite these challenges, it's noted that the host is attentive and likely willing to assist with troubleshooting, offering a reassuring presence for those experiencing issues.
Parking
Nestled near the enchanting Cité, 'L'Escapade' offers an admirable solution for travelers seeking convenient parking options, an addition greatly valued by guests. Visitors often highlight the free parking facilities, with spaces situated just a short, manageable walk from the apartment, making it easy to access both the old and new towns. The nearby underground lot is affiliated with the hotel, providing secure, monitored parking that enhances the comfort of the stay. While some guests noted challenges with unloading due to limited stopping spots, the overall parking experience is described as excellent, practical, and a definite advantage during their visit. With the inclusion of a parking card, guests can come and go as they please, adding flexibility and ease to their travel plans. This consideration for parking contributes positively to the strategic location of 'L'Escapade,' ensuring it remains a popular choice for those keen on exploring the historic surroundings.
No, L'Escapade - Parking Gratuit - WIFI - Climatisation - Proche Cité - Tout Equipée doesn't have any pool.
No, a spa isn't available at L'Escapade - Parking Gratuit - WIFI - Climatisation - Proche Cité - Tout Equipée.