The Roadhouse Hotel
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Summary of reviewsThe Roadhouse Hotel in Carlisle enjoys high praise for its excellent location, nestled in the heart of the city. Guests appreciate the easy access to local attractions like the cathedral and Carlisle Castle, as well as the proximity to shops, restaurants, bars and transport options such as the train and bus stations. The convenience extends to nearby amenities, including supermarkets, making it a practical choice for both business and leisure travelers, although parking can be a challenge.
Breakfast at the hotel receives mixed reviews. When available, it is often described as hearty, delicious and good value for money. Guests appreciated the cleanliness and quality of the meals. However, significant issues with the availability of breakfast have been reported, including instances where it was either discontinued or not provided despite being advertised. Miscommunication about this service has detracted from the overall experience.
The hotel does not offer dinner, but its vibrant and welcoming bar atmosphere compensates for this, featuring a commendable selection of drinks and affordable prices. Friendly, efficient staff, lively karaoke nights and additional entertainment like a free pool table enhance the experience. The hotel's central location provides easy access to plentiful dining options nearby, offsetting the lack of on-site meals.
Regarding the rooms, guests often comment on their affordability and the convenience of the hotel’s central location. The rooms are generally clean and comfortable, albeit some are dated and basic. While most rooms are spacious with comfortable beds and clean linen, occasional issues such as stains, lingering smoke odors or noise disturbances have been reported. Essentials like a TV and a kettle are included and the on-site bar with additional activities adds value, making it a reasonable choice for budget-conscious travelers.
The cleanliness of the hotel has garnered mixed feedback. While some guests found clean and comfortable rooms with clean bedding and towels, others noted significant issues like dirty carpets, mold, cobwebs and overall inconsistent maintenance. Specific complaints about hygiene standards suggest a need for improvement in housekeeping practices.
The staff at The Roadhouse Hotel are generally praised for their friendliness and helpfulness, contributing to a warm and welcoming atmosphere. Guests often highlight the staff's warm hospitality, smooth check-in process and responsiveness to inquiries. Despite a few instances of less enthusiastic or unhelpful service, the overall sentiment toward the staff remains positive.
Despite some connectivity issues with the complimentary Wi-Fi, the amenities provided in the rooms, including tea and coffee, are well-received. The beds are particularly appreciated with many guests finding them comfortable and clean, though certain criticisms about hard or collapsed mattresses and occasional stains or hairs in the bed have emerged.
In summary, The Roadhouse Hotel offers a commendable balance of location and value, providing friendly service and decent accommodations in a convenient, central setting. With some improvements in breakfast service communication and room cleanliness, it could greatly enhance the guest experience.
Breakfast at the hotel receives mixed reviews. When available, it is often described as hearty, delicious and good value for money. Guests appreciated the cleanliness and quality of the meals. However, significant issues with the availability of breakfast have been reported, including instances where it was either discontinued or not provided despite being advertised. Miscommunication about this service has detracted from the overall experience.
The hotel does not offer dinner, but its vibrant and welcoming bar atmosphere compensates for this, featuring a commendable selection of drinks and affordable prices. Friendly, efficient staff, lively karaoke nights and additional entertainment like a free pool table enhance the experience. The hotel's central location provides easy access to plentiful dining options nearby, offsetting the lack of on-site meals.
Regarding the rooms, guests often comment on their affordability and the convenience of the hotel’s central location. The rooms are generally clean and comfortable, albeit some are dated and basic. While most rooms are spacious with comfortable beds and clean linen, occasional issues such as stains, lingering smoke odors or noise disturbances have been reported. Essentials like a TV and a kettle are included and the on-site bar with additional activities adds value, making it a reasonable choice for budget-conscious travelers.
The cleanliness of the hotel has garnered mixed feedback. While some guests found clean and comfortable rooms with clean bedding and towels, others noted significant issues like dirty carpets, mold, cobwebs and overall inconsistent maintenance. Specific complaints about hygiene standards suggest a need for improvement in housekeeping practices.
The staff at The Roadhouse Hotel are generally praised for their friendliness and helpfulness, contributing to a warm and welcoming atmosphere. Guests often highlight the staff's warm hospitality, smooth check-in process and responsiveness to inquiries. Despite a few instances of less enthusiastic or unhelpful service, the overall sentiment toward the staff remains positive.
Despite some connectivity issues with the complimentary Wi-Fi, the amenities provided in the rooms, including tea and coffee, are well-received. The beds are particularly appreciated with many guests finding them comfortable and clean, though certain criticisms about hard or collapsed mattresses and occasional stains or hairs in the bed have emerged.
In summary, The Roadhouse Hotel offers a commendable balance of location and value, providing friendly service and decent accommodations in a convenient, central setting. With some improvements in breakfast service communication and room cleanliness, it could greatly enhance the guest experience.
Family Friendly Hotel
Cheap Hotel
Guest Reviews
The Roadhouse Hotel in Carlisle garners praise for its strategically advantageous location. Nestled right in the city center, it's highly convenient for guests walking to shops, restaurants, bars and major attractions such as the cathedral and Carlisle Castle. Visitors find it easy to locate and it is within a short stroll to the train and bus stations, making it suitable for those traveling by public transport. The proximity to the motorway also adds a layer of convenience for travelers on a road trip. Nearby amenities, including large supermarkets, make it a practical choice for a variety of needs. This central and accessible position makes The Roadhouse Hotel a favored stopover for both business trips and leisure stays. However, parking can be a challenge, which is something to keep in mind. Overall, the hotel offers a commendable balance of location and value.
The breakfast at The Roadhouse Hotel received mixed feedback from guests. Many appreciated the hearty, cooked breakfast, often describing it as lovely, delicious and great value for money. Guests frequently mentioned its ample and pleasant portions with some highlighting the low cost of options like a £4 breakfast. Cleanliness during breakfast and the overall breakfast experience were also commended by several reviewers.
However, numerous guests noted significant issues regarding the availability of breakfast. Several reported not receiving breakfast despite it being advertised or included in the price of their stay. There were instances where breakfast services were discontinued as of December 2023 or were unavailable due to repairs in the dining area. The miscommunication about breakfast availability seemed to be a common concern.
In summary, while The Roadhouse Hotel's breakfast was positively reviewed when available, inconsistencies and miscommunications about its availability marred the overall guest experience.
The Roadhouse Hotel boasts a vibrant and welcoming atmosphere, particularly at its bar, which guests frequently praise. The bar's impressive selection and good prices are complemented by friendly and efficient staff who help create a lively environment, especially during karaoke nights, which many found entertaining and memorable. Families will appreciate the free pool table that keeps younger visitors entertained. While the hotel does not offer dinner or breakfast options, its prime location near the town center ensures plenty of dining choices, surrounded by various restaurants and food houses. This convenience offsets the lack of on-site meals and makes it an ideal spot for those looking to explore and enjoy the local culinary scene.
The Roadhouse Hotel offers an affordable stay with a central location, making it convenient for exploring local attractions and eateries. Guests often highlighted the clean and comfortable rooms, although some found them a bit dated and basic. Many rooms were reported to be spacious with comfortable beds and clean linen. However, there were mixed reviews concerning cleanliness with several guests noting issues such as stains and lingering odors of smoke.
For a no-frills stay, the rooms include essentials like a TV and a kettle, meeting the expectations for the price point. The rooms' aesthetic is somewhat old-fashioned, yet functional and conveniently designed. Noise levels varied with some rooms experiencing disturbances from nearby music or street sounds.
Despite some downsides like stuffiness, cold temperatures and occasional uncleanliness, the hotel's excellent location and value for money stand out. The proximity to the town center, railway station and various dining options enhance its appeal. The on-site bar with free pool and darts adds to the overall experience, making it a reasonable choice for budget-conscious travelers seeking a basic yet centrally located stay.
Reviews of the beds at The Roadhouse Hotel reveal a generally positive sentiment, emphasizing comfort and cleanliness. Many guests described the beds as comfy or very comfortable with repetition of terms like comfy and soft underscoring the restful experience. The beds and linen were frequently noted as spotless, enhancing the overall comfort. There were a few criticisms, particularly around issues with hard or collapsed mattresses and occasional mentions of stains or hairs in the bed which detracted from the experience for some guests. Overall, for most, the quality of the beds met their expectations, nicely complementing the clean and decent rooms.
The Roadhouse Hotel has received varied feedback regarding its cleanliness with numerous guests highlighting both positive and negative aspects. On the bright side, some guests have remarked on clean bedding and towels, as well as clean and comfortable rooms that are ideal for short stays. Corridors and stairs were also noted for their cleanliness and certain guests found the cleaning staff attentive and effective.
However, many reviews indicate significant issues. Numerous reports describe rooms and bathrooms that were dirty and in need of a deep clean. Guests mentioned dirty carpets, mould, cobwebs and dust in many areas, suggesting that consistent maintenance is lacking. Specific complaints included stained carpets and walls, smelly bathrooms and unclean sheets with one review noting a hair on the toilet seat and mould in the shower. Some rooms were described as outdated and basic with worn-out facilities and uncomfortable beds. Additionally, hygiene standards appeared to be a recurring concern with descriptions of overall unclean conditions and even the presence of bed bugs.
In summary, while some guests found their rooms to be clean and comfortable, many others expressed dissatisfaction with the overall cleanliness and maintenance of The Roadhouse Hotel, signaling a need for significant improvements in housekeeping and facility upkeep.
The staff at The Roadhouse Hotel generally receive high praise for their friendliness and helpfulness. Many reviews highlight their warm hospitality, noting that staff members are polite, easy to contact and responsive. Guests often feel welcomed and well-attended with specific mentions of individuals like Mr. Singh, who is described as extremely pleasant and accommodating. The check-in process is typically smooth and staff are noted for handling booking errors professionally.
While the majority of comments about the staff are positive, there are some mixed reviews. A few guests experienced unenthusiastic service during check-in or found the owner unresponsive and unhelpful. Additionally, there were instances where the attitude of staff was reported as poor and some guests felt rushed during check-out.
Despite these few detractors, the overall sentiment remains positive with many guests appreciating the effort staff put forth to ensure a pleasant stay. The Roadhouse Hotel's staff generally create a welcoming environment that leaves a lasting impression on their guests.
The Roadhouse Hotel offers guests well-maintained rooms equipped with convenient amenities, including complimentary Wi-Fi, tea and coffee. Guests appreciate the helpful staff and the variety of dining options available in the surrounding neighborhood. However, the Wi-Fi at the hotel has been a point of concern for many with reports of it being weak, slow or entirely non-functional. Despite these connectivity issues, the overall room facilities meet guest expectations.
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Location
Breakfast
However, numerous guests noted significant issues regarding the availability of breakfast. Several reported not receiving breakfast despite it being advertised or included in the price of their stay. There were instances where breakfast services were discontinued as of December 2023 or were unavailable due to repairs in the dining area. The miscommunication about breakfast availability seemed to be a common concern.
In summary, while The Roadhouse Hotel's breakfast was positively reviewed when available, inconsistencies and miscommunications about its availability marred the overall guest experience.
Dinner
Rooms
For a no-frills stay, the rooms include essentials like a TV and a kettle, meeting the expectations for the price point. The rooms' aesthetic is somewhat old-fashioned, yet functional and conveniently designed. Noise levels varied with some rooms experiencing disturbances from nearby music or street sounds.
Despite some downsides like stuffiness, cold temperatures and occasional uncleanliness, the hotel's excellent location and value for money stand out. The proximity to the town center, railway station and various dining options enhance its appeal. The on-site bar with free pool and darts adds to the overall experience, making it a reasonable choice for budget-conscious travelers seeking a basic yet centrally located stay.
Beds
Cleanliness
However, many reviews indicate significant issues. Numerous reports describe rooms and bathrooms that were dirty and in need of a deep clean. Guests mentioned dirty carpets, mould, cobwebs and dust in many areas, suggesting that consistent maintenance is lacking. Specific complaints included stained carpets and walls, smelly bathrooms and unclean sheets with one review noting a hair on the toilet seat and mould in the shower. Some rooms were described as outdated and basic with worn-out facilities and uncomfortable beds. Additionally, hygiene standards appeared to be a recurring concern with descriptions of overall unclean conditions and even the presence of bed bugs.
In summary, while some guests found their rooms to be clean and comfortable, many others expressed dissatisfaction with the overall cleanliness and maintenance of The Roadhouse Hotel, signaling a need for significant improvements in housekeeping and facility upkeep.
Staff
While the majority of comments about the staff are positive, there are some mixed reviews. A few guests experienced unenthusiastic service during check-in or found the owner unresponsive and unhelpful. Additionally, there were instances where the attitude of staff was reported as poor and some guests felt rushed during check-out.
Despite these few detractors, the overall sentiment remains positive with many guests appreciating the effort staff put forth to ensure a pleasant stay. The Roadhouse Hotel's staff generally create a welcoming environment that leaves a lasting impression on their guests.
Wi-Fi
No, The Roadhouse Hotel doesn't have any pool.
No, a spa isn't available at The Roadhouse Hotel.
No, The Roadhouse Hotel doesn't allow dogs.
No, parking facilities aren't available at The Roadhouse Hotel.
No, The Roadhouse Hotel doesn't have a gym.
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