Carrum Downs Motel

Carrum Downs -38.09268100, 145.17875000 , 1165 Frankston-dandenong Road (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCarrum Downs Motel receives high praise for its convenient location, being close to shops, train stations and attractions such as Frankston Beach while offering a peaceful retreat with ample off-street parking. The motel stands out for its cleanliness, consistently described as spotlessly clean and well-maintained. Guests appreciate the spacious, neat and well-serviced rooms, which include pre-heated and welcoming spaces with essential amenities, powerful showers and even spa baths. The friendliness and helpfulness of the staff further elevate the guest experience, fostering a welcoming and comfortable environment.

The motel's amenities, including a clean and enjoyable pool area with a BBQ facility, enhance the overall stay despite occasional temperature and availability issues. The comfort of the beds is widely noted, contributing to positive sleep experiences for most guests.

Carrum Downs Motel also offers good value for money, highlighted by the complimentary welcome breakfast, although it can be inconsistent. The pet-friendly rooms and beautiful roses add to the charm of the property.

Despite the generally positive reviews, the main critique lies in the unreliable Wi-Fi with many guests experiencing significant connectivity issues. Overall, Carrum Downs Motel is favored for its prime location, exceptional cleanliness, friendly staff and comfortable accommodations, making it an attractive choice for travelers.
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Categories
Dog Friendly Holiday Park
This motel is listed as pet-friendly. It is likely to offer a range of amenities and services that enhance the stay for guests and their pets.

Holiday Park with Swimming Pool

  Outdoor Pool  


Holiday Park with Free Wi-Fi

Holiday Park with Parking

4-Star Holiday Park

Holiday Park with Outdoor Pool

Room Types
Double Room - Non Pet Friendly This air-conditioned room features a lounge area with a flat-screen TV, and a kitchenette with a microwave, bar fridge and tea and coffee making facilities. The bathroom has a shower, toilet and a hairdryer. Ironing facilities are also provided. Please note that the price is based on 2 guests. Maximum occupancy is 2 (see Hotel Policies). Please note pets cannot be accommodated in this room type.

Double Room with Spa Bath - Non Pet Friendly Featuring a 2-person spa bath in the bathroom, these suites include heating, air conditioning, TV, tea/coffee making facilities, refrigerator, toaster, kettle, microwave and cutlery. All bed linen is provided. Please note pets cannot be accommodated in this room type. Please note there is no capacity for extra guests.

Family Room - Non Pet Friendly Includes heating, air conditioning, TV, tea/coffee making facilities, refrigerator, toaster, kettle, microwave and cutlery. All bed linen is provided. Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies). Please note pets cannot be accommodated in this room type.

Twin Room Includes heating, air conditioning, TV, tea/coffee making facilities, refrigerator, toaster, kettle, microwave and cutlery. All bed linen is provided and the room is pet friendly. Please note that pets can only be accommodated upon prior arrangement. If you are bringing a pet, please contact the property in advance, using the contact details found on the booking confirmation.

Superior Queen Room The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Situated in a convenient and ideal location, Carrum Downs Motel receives high praise from guests for its proximity to numerous amenities and attractions. The motel is described as being close to shops, train stations and is only an hour away from the city, which adds to its appeal for travelers. Guests frequently highlight its central position, making it an excellent choice for visiting local friends or family, attending events such as dog shows or enjoying the nearby Frankston Beach. The quiet area and off-street parking further add to its convenience, providing a peaceful retreat amidst an accessible setting.

The motel's surrounding amenities include shopping centers, restaurants, pubs and more, all within walking distance, which enhances the overall guest experience. Additionally, the property is noted for having clean and well-serviced facilities, friendly and helpful staff and even a swimming pool.

Carrum Downs Motel seems to offer great value for money and appeals to those traveling for various commitments due to its perfect mix of locality, comfort and service. The beautiful roses and the pet-friendly rooms are added bonuses that make it a charming option for visitors.

Breakfast
Carrum Downs Motel offers a complimentary welcome breakfast, which many guests have found to be a sweet and pleasantly unexpected surprise. On the initial morning, a light breakfast is supplied, which guests have appreciated. Although the breakfast experience can be inconsistent with some meals being described as great and others as average, the complimentary aspect is a noted positive. However, it should be mentioned that there have been instances where breakfast was not provided or appeared not to be offered.

Rooms
Guests have praised Carrum Downs Motel for its spacious, clean and comfortable rooms. Many highlighted that the rooms were pre-heated and welcoming upon arrival. The overall cleanliness is repeatedly noted with visitors finding the rooms exceptionally clean, neat and tidy. The rooms are reported to be quite large, exceeding typical motel sizes, making them suitable for families or those traveling with pets. Essential amenities are well serviced and fully stocked, ensuring convenience. The bathrooms, though small, feature powerful showers and notably, some rooms come with spa baths for added luxury. Facilities such as easy access and ample storage have contributed to a positive and comfortable stay for many guests. Overall, the rooms at Carrum Downs Motel are well-matched to the price, offering excellent value for accommodation.

Beds
Guests at Carrum Downs Motel primarily highlight the comfort of the beds with numerous reviews describing them as comfy, very comfortable and super comfy. Though some visitors found the beds a bit firm or even likened them to concrete, the majority of comments emphasize a positive sleep experience. Complementing the bed comfort, the rooms are also noted for being clean and tidy, making for a pleasant stay overall.

Cleanliness
Carrum Downs Motel consistently impresses with its high standards of cleanliness. Guests frequently praise the motel for its very clean and tidy rooms, noting that the interiors are up-to-date and well-maintained. The accommodation is both clean and comfortable, providing a spacious and quiet environment that enhances the stay. The property is described as spotlessly clean with all amenities well serviced and the rooms being both neat and nicely presented.

Visitors appreciate the motel’s clean and friendly ambiance, highlighting the attentive staff and management. Extra features such as good shower water pressure and plentiful hot water add to the positive experience. The added bonus of a clean pool and the great location further enhance the motel’s appeal. Alongside its excellent cleanliness standards, guests also find the value for money to be commendable.

Staff
At Carrum Downs Motel, guests consistently highlight the exceptional service provided by its staff. Descriptions include terms like friendly, helpful and welcoming to characterize their interactions. From the front desk to the cleaning team, the staff is known for being cheerful, efficient and accommodating. The overall warm and kind demeanor of the employees greatly contributes to the positive experience at the motel. Whether it's the male staff member praised for his helpfulness or the general consensus that the staff couldn't be more helpful, the team at Carrum Downs clearly plays a crucial role in ensuring guest satisfaction. Despite one mention of reception staff being quite rude, the prevailing sentiment is that the staff is genuinely friendly and attentive. This attention to service creates a friendly and discreet environment, making for a comfortable stay.

Wi-Fi
The wi-fi experience at Carrum Downs Motel has been widely criticized by guests. Many reviews indicate that Wi-Fi was often unavailable throughout their stays. Issues included inability to connect, a non-functioning internet service, difficulty enabling motel Wi-Fi on the TV and overall limited connectivity. This lack of reliable internet service appears to have been a significant inconvenience for guests, impacting leisure activities like streaming Netflix and the efficient use of their devices.

Pool
The Carrum Downs Motel boasts a lovely, spacious pool area that many guests find appealing, especially with the added convenience of a BBQ facility. The pool is frequently highlighted as very clean and handy, contributing positively to the guest experience. However, a few reviews noted that the pool's temperature could be warmer and some experienced the spa as being cold and not warming up. There were occasional mentions of the pool not being open or out of action until a certain time. Overall, the pool and BBQ area stand out as enjoyable features, though potential guests should be aware of occasional temperature and availability issues.


Yes, Carrum Downs Motel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Carrum Downs Motel.

Yes, Carrum Downs Motel welcomes dogs.

Yes, parking facilities are available at Carrum Downs Motel.

No, Carrum Downs Motel doesn't have a gym.

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