World > South America > Colombia > Bolivar > Cartagena de Indias > Hotels in Cartagena de Indias > HOTEL CASA GARCES

HOTEL CASA GARCES

Cartagena de Indias , Calle 71a #1a-32, Cartagena Province, Bolivar, Colombia Crespo (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Casa Garces is widely praised for its prime location, conveniently situated just minutes away from the airport. Guests appreciate the ease of access, whether it's a quick 5-minute walk or a short distance of three blocks, making it an ideal choice for travelers with early flights or layovers. The hotel’s proximity to shops, ATMs, supermarkets, and restaurants adds to its appeal, offering a quiet neighborhood atmosphere that enhances the overall guest experience.

While the accommodations may not meet all travelers' expectations, with rooms often described as compact and lacking in space and amenities, the hotel compensates with its cleanliness and exceptional staff service. Despite some criticisms concerning room maintenance and ventilation issues, many guests commend the cleanliness and organization of the hotel, with certain reviews highlighting a super clean environment and high standards of hygiene.

The standout feature at Hotel Casa Garces is undoubtedly the staff. Known for their warmth and attentiveness, they provide a welcoming atmosphere that leaves a lasting positive impression. Wendy, the receptionist, is singled out for her charm and friendly demeanor, contributing significantly to the superb customer service that is frequently celebrated by guests.

While some travelers find the beds comfortable, there are mixed reviews, with concerns about mattress condition and room noise affecting the sleep experience. These issues suggest potential areas for improvement, but the possibility for a restful stay is certainly present.

In summary, Hotel Casa Garces successfully caters to various travel needs with its strategic location and dedicated staff, ensuring a pleasant experience despite some challenges with room size and bed quality.
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Categories

Family Friendly Hotel

Dog Friendly Hotel

Accessible Hotel

Small Hotel

Room Types

Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

Double Room with Two Double Beds This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.

Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

Single Room This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

About HOTEL CASA GARCES

License: 107952

Guest Reviews

7.6

Good

Location

Hotel Casa Garces boasts a prime location that consistently garners positive feedback from its guests. The hotel is conveniently situated just a few minutes' walk from the airport, making it an ideal choice for those with early flights or layovers. Reviewers frequently highlight the ease of access, with some noting it's approximately a 10-minute walk, while others mention it being only 3 blocks away or a mere 5-minute walk from the terminal. Beyond its proximity to the airport, the hotel is also near essential amenities such as shops, ATMs, supermarkets, and restaurants, providing added convenience for travelers. The area is described as a quiet neighborhood, adding to the overall appeal. Whether for a quick stopover or a longer stay, Hotel Casa Garces offers a strategic location that caters to various travel needs.

Rooms

At HOTEL CASA GARCES, guests have shared their experiences regarding the accommodations, highlighting certain aspects of the rooms. The reviews frequently comment on the compact nature of the rooms, mentioning that they appear smaller than expected and lack sufficient space for comfort. Many guests have noted the tight dimensions, emphasizing the limited room to move around. Additionally, several reviews point out concerns about ventilation and moisture, citing leaks and an overall sense of humidity in the rooms. The amenities seem to be minimal, with some guests mentioning the absence of essentials like towels and shampoo. Furthermore, the presence of dampness and an unpleasant smell have been observed, with isolated mentions of mice, indicating a need for improved maintenance. Overall, the feedback suggests that prospective guests should be prepared for a more modest and less spacious room experience at this hotel.

Beds

Hotel Casa Garces receives mixed feedback when it comes to the quality of their beds. On the positive side, some guests find the beds comfortable, contributing to an overall restful environment in the rooms. However, several reviews highlight concerns about the condition of the mattresses, with reports of deformation and sinking significantly affecting the sleep experience. These issues suggest that there is room for improvement to meet guests' expectations consistently. Additionally, some guests note incidents of noise and cleanliness problems with the beds, and mention that the size may be inadequate for couples. While the potential for a comfortable stay exists, attention to upgrading and maintaining bed quality could enhance guest satisfaction in the future.

Cleanliness

Hotel Casa Garces presents a mixed bag when it comes to cleanliness, based on guest reviews. On the positive side, several guests have praised the hotel for being very clean and organized, with some going so far as to describe the property as having impeccable cleanliness and a super clean environment. These reviews highlight a well-maintained space that meets high standards of hygiene.

However, the hotel does face criticism regarding inconsistencies in its cleaning standards. Some reviews detail neglected areas, mentioning issues such as dirty bathrooms, black mold, left-behind items from previous guests, and unclean linens. There are mentions of dirty curtains and worn-out covers, along with missing bathroom essentials like mats. These areas suggest that there may be room for improvement, particularly in addressing detailed aspects of room cleaning and overall upkeep.

In summary, Hotel Casa Garces can boast notable praise from some guests for its cleanliness, but it also faces significant feedback on areas that demand more consistent attention to hygiene and detail.

Staff

Nestled conveniently close to the airport, Hotel Casa Garces stands out not only for its prime location but predominantly for its outstanding staff and exceptional service. The hospitality offered by the team is marked by a consistent warmth and dedication, making each guest feel genuinely welcomed. The owner and staff are notably attentive, providing unparalleled service with a friendly demeanor that leaves a lasting impression. Particularly, Wendy, the receptionist, is celebrated for her extraordinary charm and approachability, further enhancing the guest experience. The commitment to excellent customer service is evident, with frequent remarks on the staff's kindness, helpfulness, and attentiveness, which contribute significantly to the pleasant atmosphere of the hotel. Additionally, the hotel is praised for its cleanliness, complementing the superb attention guests receive from the personable team at this charming establishment.

No, HOTEL CASA GARCES doesn't have any pool.

No, a spa isn't available at HOTEL CASA GARCES.

Yes, HOTEL CASA GARCES welcomes dogs.

No, parking facilities aren't available at HOTEL CASA GARCES.

No, HOTEL CASA GARCES doesn't have a gym.

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