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Hotel La Esperanza

Cartagena de Indias , Sector La Esperanza Calle La Quinta Carrera 30 N 32-02 (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

Info

Summary of reviewsHotel La Esperanza garners positive reviews for several aspects, making it a notable choice for travelers prioritizing comfort and affordability. The hotel stands out for its clean and well-maintained rooms, which are spacious and equipped with amenities such as air conditioning, a mini-bar, and a stocked fridge. Guests frequently commend the comfort of the beds, noting them as a highlight of their stay. The bright, airy rooms contribute to a pleasant and restful experience, despite occasional reports of pests.

Cleanliness is consistently praised, with the majority of reviews emphasizing the immaculate condition of the rooms. Although there are some minor criticisms regarding the infrequent changing of sheets and cleaning oversight in certain areas, the overall impression remains overwhelmingly positive. The hotel balances affordability with comfort, presenting an attractive option for budget-conscious travelers.

A standout feature of Hotel La Esperanza is its excellent staff, who receive high acclaim for their attentiveness, friendliness, and service. Guests often highlight the exceptional customer service provided, specifically commending Diego, a receptionist known for his dedication. The welcoming atmosphere created by the staff significantly enhances the guest experience, making the stay enjoyable and comfortable.

Despite these positives, the hotel's location presents challenges. Reviews frequently mention concerns about safety due to the precariousness of the surrounding neighborhood and noise disturbances, particularly on weekends. Travelers seeking access to key tourist spots might face inconveniences given the hotel's distance from popular attractions. However, for those prioritizing budget and comfort, Hotel La Esperanza remains an option worth considering, especially because of its welcoming staff and comfortable accommodations.
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Categories

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel for Honeymoon

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Room Types

Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

Suite with Hot Tub This suite features a hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with mountain views, this suite also provides a minibar and a flat-screen TV with streaming services. The unit offers 1 bed.

About Hotel La Esperanza

License: 63462

Guest Reviews

7.7

Good

Location

Hotel La Esperanza is situated in a decidedly challenging location that presents significant safety concerns. While its central placement offers proximity to the old city and convenient access to the airport, guests repeatedly highlight the precariousness of the neighborhood. Many reviews stress the danger associated with venturing out, particularly at night, due to the high-risk nature of the area and associated insecurity. Additionally, the surroundings are noted for being noisy, especially on weekends, with music playing loudly into the night from nearby venues.

Guests often mention the need to invest considerable time and money in traveling to key tourist attractions, as the hotel is distanced from both the center and the beach. While some point out the affordability of the hotel as a merit, most reviews emphasize the sacrifices made in terms of safety and area aesthetics. Despite the low cost, visitors should be prepared to encounter an environment described in the reviews as rough and unattractive, with issues like persistent noise and prevalent garbage detracting from the overall experience. Ultimately, Hotel La Esperanza may suit those prioritizing budget over location, but travelers seeking a restful and secure ambient may need to consider alternative accommodations.

Rooms

Hotel La Esperanza offers a comfortable stay with its clean and well-maintained rooms. Guests appreciate the spacious, bright interiors that often come equipped with amenities such as air conditioning, a mini-bar, and a fridge stocked with snacks. The facilities of the hotel are not only beautiful but also provide a high level of comfort, ensuring a pleasant stay. Beds in the rooms have been noted to be particularly comfortable, and the bathrooms are spacious. However, while the majority of reviews highlight the cleanliness and comfort, one guest did mention encountering cockroaches, suggesting there may be occasional issues with pests. Overall, the hotel is well-regarded for its comfortable rooms and good service.

Beds

Hotel La Esperanza consistently delivers on comfort when it comes to its accommodations, according to guest reviews. Many visitors have praised the hotel for its comfortable beds, highlighting them as a standout feature. The rooms are not only described as very comfortable but also noted for their cleanliness. Guests appreciate the overall comfort of both the rooms and the facilities, making it a reliable choice for a restful stay.

Cleanliness

Hotel La Esperanza is often praised for its immaculate cleanliness and comfortable accommodations, creating a pleasant stay for guests. The rooms are consistently described as clean and well-maintained, with many guests highlighting the spaciousness that adds to their comfort. Moreover, the hotel provides amenities such as air conditioning, enhancing its appeal. Many reviews commend the hotel's central location, which is convenient for accessing various attractions, highlighting a balance between affordability and cleanliness. The hotel's facilities are noted for their beauty and comfort, and the staff's attentive service further enhances the guest experience.

However, some guests have pointed out areas that require improvement in cleanliness, such as the infrequent changing of sheets and occasional oversight of cleaning certain areas like bathtubs and floors. Despite these minor criticisms, the overall impression is that Hotel La Esperanza offers a clean and comfortable stay, complemented by excellent facilities and a convenient location.

Staff

Hotel La Esperanza receives glowing reviews when it comes to its staff, who are consistently noted for their attentiveness and kindness. Visitors frequently praise the excellent service provided by the receptionists and customer service staff, highlighting their willingness to go above and beyond to ensure guest satisfaction. Diego, a standout receptionist, is particularly commended for his exceptional service. Guests appreciate the friendly and welcoming atmosphere created by the staff, contributing to a comfortable and enjoyable stay. The hotel is described as clean and well-presented, further enhancing the overall guest experience. While a solitary mention suggests room for improvement, the consensus is overwhelmingly positive, focusing on the dedicated and helpful nature of the employees, who play a significant role in the hotel's appeal.

No, Hotel La Esperanza doesn't have any pool.

No, a spa isn't available at Hotel La Esperanza.

No, Hotel La Esperanza doesn't allow dogs.

Yes, parking facilities are available at Hotel La Esperanza.

No, Hotel La Esperanza doesn't have a gym.

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