The Clock Hostel & Suites

Cartagena de Indias 10.42344200, -75.55003300 , Calle Roman # 5-30 Centro Histórico (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Clock Hostel & Suites, centrally located in Cartagena's historic old town, garners consistent praise for its prime location. Surrounded by key attractions such as the clock tower and Bolivar Square, it provides guests with convenient access to restaurants, shops and nightlife. This makes it an ideal base for exploring the city on foot.

Guests highlight the hostel's friendly atmosphere and helpful staff, which enhance the overall experience. The hostel effectively balances social interactions with personal space through its dormitory-style accommodations featuring private pods. Beds are particularly noted for their comfort, enhanced with privacy curtains, individual lights and power outlets. Despite some rooms being less appealing due to limited natural light or occasional musty odors, the overall cleanliness and regular maintenance of the rooms receive favorable remarks.

The hostel’s amenities, such as mini pools, a kitchen area and proximity to grocery stores, add to its convenience. However, some guests have pointed out the insufficient number of bathrooms, leading to occasional long waits. While the hostel is predominantly clean, some inconsistencies such as stained sheets and minor pest issues have been noted.

Breakfast at the hostel is described as simple yet tasty, comprising of scrambled eggs, toast, fruit and coffee. Nonetheless, the limited variety and breakfast hours can be frustrating for those with early schedules. While the breakfast staff is friendly, service can be slow, particularly due to the small communal dining area.

The Wi-Fi service is commendable in common areas but lacks reliability in dorms and private rooms. This inconsistency can be inconvenient for guests needing to work or stay connected while in their sleeping quarters.

The adult-only aspect of the hostel doesn’t always seem to be strictly enforced, leading to a diverse age demographic among guests. Despite some of these minor drawbacks, the combination of a great location, comfortable bedding and a blend of privacy with communal living makes The Clock Hostel & Suites a favored choice for many travelers visiting Cartagena.
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Cheap Hostel
Situated in the historic center of Cartagena, this hostel combines affordability with a central location. This makes it a practical choice for budget-conscious travelers wanting to explore historical sites.

Hostel for Adults Only

Small Hostel

Room Types
Single Bed in Mixed Dormitory Room This bed in dormitory has a balcony, air conditioning and minibar.

Double Bed in Mixed Dormitory Room This bed in dormitory features a balcony, kitchenette and sofa.

Double Room In the kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with an inner courtyard view. The unit has 1 bed.

Superior Double Bed in Mixed Dormitory Room This bed in dormitory features a balcony, minibar and executive lounge access.

Single Bed in Mixed Dormitory Room This bed in dormitory features a kitchenware, minibar and tea/coffee maker.

About The Clock Hostel & Suites
License: 53227
Guest Reviews
8.2
Very Good
Location
Nestled in the historic heart of Cartagena, The Clock Hostel & Suites boasts a location that is nothing short of exceptional. Guests consistently praise its central position, right in the middle of the old town and within walking distance to key attractions, including the iconic clock tower and Bolivar Square. The hostel’s privileged spot places it in the bustling area of the walled city, surrounded by restaurants, shops and vibrant nightlife, making it an ideal choice for exploring Cartagena on foot.

Staying at this hostel means you can relish the convenience of having everything close by, from local markets and bakeries to tourist sites and transportation hubs like the La Bodeguita pier. Whether planning to visit the historic San Felipe Castle, take a boat trip to the nearby islands or simply enjoy a leisurely stroll through the scenic old town, you'll find The Clock Hostel & Suites perfectly situated.

Guests also highlight the atmosphere and friendly staff, adding to the overall positive experience. For those looking to dive into the cultural and historic essence of Cartagena, this centrally located hostel is highly recommended for its unbeatable access to the city’s most emblematic landmarks and lively ambiance.

Breakfast
The breakfast experience at The Clock Hostel & Suites elicits a range of opinions from guests. Overall, the breakfast is consistently described as simple but tasty and functional, including basics like scrambled eggs, toast, fruit and coffee. Many appreciate its adequacy, especially given it's included in the accommodation. However, for others, the breakfast falls short due to its repetitive nature and minimal variety, which some guests found insufficient or lacking.

A common frustration revolves around the limited breakfast hours (8:00-9:00 AM), which causes issues for those with early tours or commitments. Furthermore, only one person prepares and serves breakfast, leading to slow service and long wait times, exacerbated by the small communal dining area that seats just eight people.

Despite these limitations, many guests praise the quality of the food and the friendly, albeit sometimes overburdened, breakfast staff. The breakfast provides a good start to the day for many travelers, but it could benefit from extended hours, greater variety and more efficient service to enhance the overall guest experience.

Rooms
The Clock Hostel & Suites offers a unique accommodation experience with a blend of dormitory-style living and private pods that cater to those seeking both social interaction and personal space. Guests consistently mention the comfort of the beds, which come with privacy curtains, individual lights and power outlets. These features ensure a degree of seclusion even in shared rooms, making it feel almost like having a private room within a larger dormitory.

The rooms themselves are generally described as spacious and clean with a cool and comfortable atmosphere maintained by efficient air conditioning. Despite a modern and functional interior, some rooms have outdated elements and a few guests noted issues like a persistent musty smell or a lack of natural light, particularly in private rooms. However, the overall upkeep of the rooms is praised with regular cleaning being a notable positive.

One of the standout features is the hostel's thoughtful layout, promoting privacy while facilitating social interactions in common areas. The unique design and stylish decor of the hostel contribute to its charming ambiance, even though some guests find the dark color scheme and limited lighting less appealing.

Convenience is another strong point with amenities such as mini pools, a kitchen area and proximate grocery stores and currency exchange services enhancing the overall experience. However, the hostel can improve its bathroom facilities as the number of bathrooms is often insufficient, leading to long waits.

Despite some issues with overbooking and the occasional power outage affecting the AC, the hostel's location in the historic center, spacious and comfortable bedding and a balance between privacy and communal living make it a favored choice for many travelers. It’s an optimal spot for those looking to stay in Cartagena's heart with a good mix of comfort and practicality.

Beds
The beds at 'The Clock Hostel & Suites' receive considerable praise for their comfort and privacy. Many guests note the spaciousness and the design of the beds, particularly appreciating features like privacy curtains and individual outlets. Double beds in dormitories and capsule-style accommodations are mentioned frequently for their comfort and ability to provide a private sleeping environment, even in shared spaces. The mattresses are generally comfortable with newly-washed sheets adding to the positive experience.

Though some guests encountered issues like noise, cleanliness problems in certain dorms and occasional ventilation concerns, the overall sentiment leans heavily towards the positive with descriptions of the beds as super comfortable and the dormitories as spacious. Special accommodations like beds on mezzanines or in large airy areas also add variety. The combination of comfort, privacy and practical design makes the beds a standout feature at this hostel.

Cleanliness
'The Clock Hostel & Suites' has received mixed reviews regarding its cleanliness. Many guests commend the hostel for its excellent cleanliness, highlighting clean bathrooms, beds, dorms and common areas. The hostel's modern and spacious bathrooms, often described as well-maintained and clean, are a particular favorite among guests. They also appreciate the cleanliness of the shared spaces and rooms, which are regularly cleaned and value the overall hygiene standards.

However, some reviews point out inconsistencies. A few guests noted dirty shared rooms, stained sheets and the presence of cockroaches. The bathrooms, though frequently praised for being spotless, occasionally received criticism for being dirty or poorly maintained, especially with regards to wet floors and clogged toilets. The cleaning frequency, while adequate for some, was deemed insufficient by others, particularly given the high number of guests and shared facilities.

Despite these occasional shortcomings, the hostel's cleanliness is often complemented by its great location, helpful staff and modern, well-maintained facilities, making it an overall positive experience for many visitors.

Staff
Guests of The Clock Hostel & Suites have largely praised the staff for their friendliness and helpfulness. Many reviews highlight the warmth and attentiveness of the employees, making them a notable feature of the hostel. Visitors often felt well taken care of with mentions of excellent service and staff who are always willing to assist. The receptionists received commendations for their politeness, helpfulness and the ability to provide useful information about the area. Specific staff members, including volunteers, were noted for their dedication and extraordinary efforts to ensure a pleasant stay. Despite these positive remarks, there were some less favorable experiences with certain staff members being described as unmotivated, unfriendly or uninformed. However, the overall sentiment reflects that the majority of guests experienced a welcoming and supportive environment during their stay.

Wi-Fi
The Wi-Fi experience at The Clock Hostel & Suites has been a mixed bag according to guest reviews. On the positive side, many guests have praised the hostel for its good Wi-Fi, emphasizing its suitability for work, studies and general connectivity. Words like "fast," "good quality," and "terrific" frequently pop up in descriptions of the internet in common areas or specific workspaces. Guests seem particularly pleased with the workspace, often noting its reliable high-speed internet which is great for working or attending classes.

However, the Wi-Fi doesn't seem to extend this reliability into the dorm and private rooms. There are numerous mentions of Wi-Fi not reaching these areas, leading to weak, intermittent and often frustrating experiences for guests trying to connect from their beds. Reports of the Wi-Fi "often failing" and being "unstable and weak" in the rooms contrast sharply with the positive experiences in common areas.

Overall, while The Clock Hostel & Suites seems to offer a strong Wi-Fi connection in its common areas, the same cannot be said for the dorms and private rooms, which often suffer from connectivity issues.

Adult Only
The Clock Hostel & Suites offers a unique experience aimed at an adult atmosphere, yet it seems to fall short in several areas. Despite the claim of being adult-only, the hostel does not strictly enforce this policy, leading to a mix of demographics with a majority of guests over 30 and rules in the dormitories being overlooked. The shared bathrooms are described as nice and well-decorated but often lack essential toiletries like soap and towels. The jacuzzi was not operational during the stay and the bathrooms were frequently busy.

There were serious issues with bedding comforts and maintenance and the overall care for the shared bathroom spaces appeared to be lacking. Customer service, particularly during breakfast, left much to be desired. While the private shared capsule rooms offered a unique level of privacy, the privacy rules were not always enforced.

The Clock Hostel & Suites might be suitable for younger travelers looking for a more relaxed atmosphere. However, older travelers and those expecting more standard amenities and strict adult-only policies might find the experience lacking. Considering other hotel options in Cartagena may be worthwhile for those seeking different accommodations.


No, The Clock Hostel & Suites doesn't have any pool.

No, a spa isn't available at The Clock Hostel & Suites.

No, The Clock Hostel & Suites doesn't allow dogs.

No, parking facilities aren't available at The Clock Hostel & Suites.

No, The Clock Hostel & Suites doesn't have a gym.

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