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Summary of reviewsThe Fairfield Inn & Suites by Marriott New York Staten Island garners numerous commendations from guests, predominantly for its convenient location, quality breakfast offerings, and excellent staff service. Situated near major highways, the hotel provides easy access to Manhattan and New Jersey, appealing to both leisure and business travelers. Guests particularly appreciate the complimentary shuttle service to the Staten Island Ferry, facilitating hassle-free exploration of New York City. Although the immediate vicinity has received mixed reviews concerning safety and appearance, the hotel's strategic location remains a draw for many travelers.
Guest reviews highlight the breakfast experience as a notable perk, with a wide array of tasty, hot items that cater to various dietary preferences, though there is room for increased variety and flexibility in serving hours. The spacious and modern rooms, characterized by their cleanliness and comfortable beds, add to the hotel's charm, offering a relaxing retreat with a contemporary aesthetic. Despite minor inconveniences like the absence of microwaves in rooms and occasional maintenance issues, the accommodations are viewed favorably.
Exceptional cleanliness and modern ambiance distinguish the Fairfield Inn & Suites, with guests consistently praising the pristine condition of the entire property, from the well-maintained lobby to the immaculate rooms. This commitment to cleanliness is complemented by a dedicated housekeeping team and a warm, accommodating staff, frequently noted for their professionalism and readiness to assist guests.
The reliable Wi-Fi, although occasionally disrupted, generally meets guest expectations, enhancing connectivity throughout the stay. Beds at the hotel receive mixed critiques; while many find them spacious and comfortable, there are isolated reports of hard mattresses and linen issues. Overall, the Fairfield Inn & Suites provides a clean, comfortable, and welcoming environment, offering good value for travelers seeking practicality and affordability in the New York City area.
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