Hyatt Regency Casablanca
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Summary of reviewsThe Hyatt Regency Casablanca is celebrated for its prime location, situated in the heart of Casablanca, making it ideal for those who enjoy being in the center of activity. Its proximity to the old Medina, Marrakech Gate market and key city landmarks is highly valued by guests. Despite its age, the hotel's well-maintained property, clean and sunny rooms and the helpful, efficient staff create a welcoming environment that many visitors praise.
Guests are particularly impressed by the breakfast offerings, which are described as excellent and feature both continental and Moroccan cuisine. The extensive selection, delicious food and the outstanding service by staff members like Chef Shams Ed-Din and Mr. Seddik contribute to a memorable dining experience.
The hotel’s dinner options also receive positive feedback with the Moroccan restaurant praised for its ambiance and entertainment. Though some guests find the French restaurant less satisfying and the prices high, the overall quality of food is appreciated, especially the meals by chef Fatima-Zahra El Gharbi.
Rooms at the Hyatt Regency Casablanca are frequently highlighted for their spaciousness, comfort and cleanliness, although some furnishings show signs of aging. The bathrooms, featuring modern walk-in showers and bathtubs, are particularly commendable. The generally positive guest experience is enhanced by the stunning views and the friendly, attentive hotel staff.
Cleanliness is a standout feature at the hotel with guests consistently describing the property as very clean. The warm and professional attitude of the staff further elevates the guest experience, making visitors feel well-cared for throughout their stay. Specific staff members, like Yasine at the concierge and Omar at the reception, receive glowing reviews for their exceptional service.
The hotel’s pool area is a highlight for many guests, offering a beautiful setting under palm trees with pleasant amenities like good cocktails and music. However, occasional private events can restrict pool access.
The comfort of the beds is another positive aspect with many guests praising their size and comfort, though a few mention issues with firmness and pillow comfort.
Despite some reviews noting that the hotel’s age shows and that certain facilities could benefit from renovation, the overall sentiment leans towards a positive evaluation. The Hyatt Regency Casablanca is recognized as a luxurious five-star establishment with a world-class reputation, offering elegant interiors and high-quality services that meet the expectations of a prestigious hotel.
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Guests are particularly impressed by the breakfast offerings, which are described as excellent and feature both continental and Moroccan cuisine. The extensive selection, delicious food and the outstanding service by staff members like Chef Shams Ed-Din and Mr. Seddik contribute to a memorable dining experience.
The hotel’s dinner options also receive positive feedback with the Moroccan restaurant praised for its ambiance and entertainment. Though some guests find the French restaurant less satisfying and the prices high, the overall quality of food is appreciated, especially the meals by chef Fatima-Zahra El Gharbi.
Rooms at the Hyatt Regency Casablanca are frequently highlighted for their spaciousness, comfort and cleanliness, although some furnishings show signs of aging. The bathrooms, featuring modern walk-in showers and bathtubs, are particularly commendable. The generally positive guest experience is enhanced by the stunning views and the friendly, attentive hotel staff.
Cleanliness is a standout feature at the hotel with guests consistently describing the property as very clean. The warm and professional attitude of the staff further elevates the guest experience, making visitors feel well-cared for throughout their stay. Specific staff members, like Yasine at the concierge and Omar at the reception, receive glowing reviews for their exceptional service.
The hotel’s pool area is a highlight for many guests, offering a beautiful setting under palm trees with pleasant amenities like good cocktails and music. However, occasional private events can restrict pool access.
The comfort of the beds is another positive aspect with many guests praising their size and comfort, though a few mention issues with firmness and pillow comfort.
Despite some reviews noting that the hotel’s age shows and that certain facilities could benefit from renovation, the overall sentiment leans towards a positive evaluation. The Hyatt Regency Casablanca is recognized as a luxurious five-star establishment with a world-class reputation, offering elegant interiors and high-quality services that meet the expectations of a prestigious hotel.
Luxury Hotel
A prominent 5-star hotel in the city center, it offers extensive luxury leisure facilities including a swimming pool, a spa with a hammam and sauna, and five diverse dining outlets, catering to both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Hyatt Regency often implements sustainability practices. While specific details are unavailable in the provided data, the chain's general commitment to environmental responsibility earns it a place on this list.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Hotel with Spa
Listed as a top spa hotel, this property provides spa services designed to enhance the guest experience and promote relaxation.
Family Friendly Hotel
Hyatt Regency Casablanca provides spacious rooms suitable for families and offers amenities such as cribs and high chairs upon request. Its central location allows easy access to family attractions. The hotel's swimming pool is also a plus for families.
Dog Friendly Hotel
The Hyatt Regency Casablanca is listed as pet-friendly. It is a reliable option for travelers who want to bring their pets, offering a welcoming environment.
Romantic Hotel
The Hyatt Regency Casablanca provides a luxurious and comfortable stay in a central location. Its elegant design and excellent service make it a romantic choice.
Hotel with Swimming Pool
The pool is set under palm trees in a lush garden. The heated pool is kept at a perfect temperature for swimming. Guests frequently highlight the pool, which is complemented by cocktails and pleasant music.
Outdoor Pool
Business Hotel
Hyatt Regency Casablanca is well-suited for business travelers, offering a range of business amenities such as meeting rooms and a business center. The hotel's central location and comprehensive services cater to the needs of corporate guests, ensuring convenience and efficiency.
Hotel with Parking
This hotel offers complimentary self-parking and valet parking for guests, ensuring convenient options for those arriving by car. It also provides a transfer service to and from the airport.
Accessible Hotel
This hotel features wheelchair-accessible units, increased accessibility throughout its grounds, accessible rooms with wheel-in showers, wider doors for easier mobility for wheelchair users, marked disabled parking, and easy access for wheelchairs.
Hotel with Gym
Offers a fitness center and spa facilities. The gym is adequately equipped for a decent workout. The hotel's location in the city center makes it convenient for guests to explore Casablanca.
5-Star Hotel
A centrally located hotel offering a blend of modern comfort and traditional Moroccan hospitality. Features spacious rooms, diverse dining options, and extensive meeting facilities, providing a convenient and luxurious stay.
Hotel with Outdoor Pool
Located in the city center, the Hyatt Regency Casablanca features an outdoor swimming pool and a fitness center. The pool area is described as gorgeous with entertainment during the afternoons.
Hotel for Honeymoon
Guest Reviews
Hyatt Regency Casablanca boasts a prime location that significantly appeals to travelers. Positioned right in front of the old Medina and the Marrakech Gate market, the hotel offers guests close proximity to major attractions and essential services. This superb geographical placement in the heart of the city makes it ideal for those who enjoy being in the center of activity. With its convenience near the train station and key city landmarks, guests appreciate the ease of access to various parts of Casablanca.
The establishment is well-maintained despite its age and guests note that the rooms are clean and sunny. The hotel’s central and busy locale provides an energetic atmosphere and many visitors feel right at home. The committed and efficient staff further enhances the experience, contributing positively to guest satisfaction. Although one review mentioned that the location might not match the expectations of such a high-standard hotel, the majority of feedback emphasizes that the strategic placement and city-center accessibility make Hyatt Regency Casablanca an excellent choice for both convenience and comfort.
The breakfast experience at Hyatt Regency Casablanca is widely praised for its quality and service. Many guests highlight the excellent and exceptional breakfast offerings with several describing it as the best they encountered in Morocco. The variety of dishes includes both continental and Moroccan cuisine, appealing to diverse tastes. Chef Shams Ed-Din and the maître d'hôtel Mr. Seddik receive special mentions for their professionalism and contribution to the breakfast service.
The breakfast buffet is noted for its extensive selection, featuring a mix of international and local flavors. Guests appreciate the delicious food served in a very nice location with a beautiful, unique dining room ambiance. The staff at the restaurant are frequently acknowledged for being superb, extremely helpful and friendly, enhancing the overall breakfast experience.
However, a few reviews suggest that more variety could be introduced, pointing out that the options remained the same over multiple days. Some feedback indicates that the selection could cater better to specific dietary needs such as gluten-free and vegetarian preferences. Despite these minor areas for improvement, the general consensus remains overwhelmingly positive with the breakfast at Hyatt Regency Casablanca standing out as a significant highlight of the stay.
The dining experience at the Hyatt Regency Casablanca receives generally positive feedback with several guests praising the quality of the food. Diners particularly highlight the club sandwich and mustard as exceptional. The Moroccan restaurant is noted for its well-decorated ambiance and great entertainment, despite occasional issues with table reservations for late arrivals. While the food at the French restaurant didn't satisfy all, others appreciated the excellent and delicious offerings from the hotel's diverse culinary options with special mention to the meals prepared by Fatima-Zahra El Gharbi. However, some guests felt that the prices were higher compared to other places in the city. Breakfast could use improvement in terms of cheese and salad variety. Overall, the food quality at the hotel is good with a few areas needing minor adjustments.
Visitors to the Hyatt Regency Casablanca often appreciated the spaciousness of the rooms, which are frequently highlighted for their generous size and comfortable amenities, including large and comfortable beds. Many reviews note the clean, well-maintained nature of the rooms, despite the evident age of the furniture and decor. The bathrooms, in particular, received praise for their size and functionality, featuring modern walk-in showers and bathtubs.
Guests seemed to enjoy the tasteful decoration of the rooms, describing them as luxurious and light-filled. This was complemented by the pleasant and welcoming interactions they had with the hotel staff, who were noted for their excellence and cooperation. The hotel lobby also offers spacious sitting areas, providing ample room for meetings or relaxation.
However, the reviews consistently pointed out that the rooms and their furnishings are somewhat outdated with some elements being described as dilapidated and in need of renovation. There's a recurrent theme of the hotel falling short of expectations for a 5-star establishment with mentions of poor room lighting and occasional bad smells, hinting at an overall need for remodeling. Room service issues and the lack of modern amenities such as an espresso machine were also noted.
Despite these drawbacks, guests spoke positively about the room's comfort, cleanliness and the wonderful views, particularly of the mosque. Overall, while the Hyatt Regency Casablanca's rooms offer space and a certain level of classic charm, many feel that updates and attention to detail are necessary to meet the higher end of guest expectations.
Guests of the Hyatt Regency, Casablanca generally speak highly of the beds, describing them as large and comfortable with many highlighting their excellent comfort. Several reviews note the presence of blackout curtains that effectively shade the room, enhancing the overall sleep experience. However, some guests mentioned minor issues; one found the bed slightly too firm and another commented on the discomfort of the pillows, suggesting potential improvements. Additionally, there was a mention of a booking discrepancy where a guest received two single beds instead of a large bed as reserved and one mentioned a third bed on the floor. Despite a few areas of improvement, the consensus reveals an overall positive experience with the hotel's bed quality.
The Hyatt Regency Casablanca is frequently praised for its high level of cleanliness and comfortable accommodations. Guests consistently describe the property, including both common areas and rooms, as very clean and meticulously maintained. The hotel's cleanliness often stands out, complemented by the warm and friendly attitude of the staff. The combination of exceptional service and sparkling clean environments creates a welcoming and pleasant experience for visitors. While some guests have noted that the hotel's building and certain facilities feel old and in need of renovation, particularly the carpets and windows, overall impressions lean favorably towards a clean and well-kept establishment. Despite occasional concerns about maintenance, the dedication to cleanliness remains a significant highlight.
The Hyatt Regency Casablanca has garnered consistent praise for its exceptional staff. Guests frequently highlight the top-notch personnel, describing them as highly qualified, professional and incredibly friendly. The team, including individuals such as Yasine at the concierge, Omar at the reception and housekeeper Hameth, are noted for their excellent service and welcoming demeanor.
Specific mentions go to the exceptional staff at breakfast and standout employees like Ms. Laila at reception and room service employee Khadija, who are recognized for their prompt and attentive service. Many guests were touched by thoughtful gestures, such as receiving a birthday cake or having special arrangements made to accommodate dietary preferences.
Cleanliness and a high level of professionalism are also recurring themes in the reviews. Staff members across all roles—from cleaners to receptionists to restaurant personnel—are credited for their politeness, availability and keen attention to detail. This hospitality extends to all interactions, ensuring that guests feel welcomed and well-cared for throughout their stay. Overall, the commitment to excellent service and warm hospitality by the staff at Hyatt Regency Casablanca makes it a standout choice for visitors.
The pool at Hyatt Regency Casablanca stands out with its picturesque setting under palm trees in a small lush garden. The heated pool maintains a perfect temperature for a swim, making the swimming area both beautiful and enjoyable. Guests frequently highlight the amazing and gorgeous pool, which is complemented by good cocktails and pleasant music, enhancing the overall ambiance. While the hotel's central location has its upsides, it is noted to be near a less desirable area. Occasionally, the pool might be unavailable due to private events, which can limit guest access. Despite this, the safety and convenience of parking add to the positive experience.
Hyatt Regency Casablanca occupies a distinguished place in the heart of Casablanca, embodying the characteristics of a five-star establishment. This iconic hotel has garnered a world-class reputation, praised for its exceptional location, friendly and accommodating staff and well-appointed rooms. The venue aligns well with expectations for a hotel of its caliber, consistently described as top-notch and truly five-star.
However, some reviews suggest that despite its prestigious rating, the hotel shows its age and its facilities and services may not fully justify the corresponding price. Although deemed five-star by many, there are mentions of the property feeling somewhat dated. Still, the general consensus leans towards a positive view, celebrating its enduring prestige and esteemed international reputation.
Located in a premier destination that combines luxury and historical significance, the Hyatt Regency Casablanca is often described as a luxurious place with all the bells and whistles. The hotel boasts elegant and lovely interiors, reflecting its art deco charm. Guests highlight the luxurious and clean rooms and the overall high quality of the hotel consistently earns it a reputation deserving of 5 stars. Many reviewers emphasize the luxury and comfort experienced during their stay, praising the services as being on par with what is expected from a luxury establishment. Although there are some mentions of weak services and an uncomfortable atmosphere, the majority of sentiments lean towards the hotel's excellence.
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Location
The establishment is well-maintained despite its age and guests note that the rooms are clean and sunny. The hotel’s central and busy locale provides an energetic atmosphere and many visitors feel right at home. The committed and efficient staff further enhances the experience, contributing positively to guest satisfaction. Although one review mentioned that the location might not match the expectations of such a high-standard hotel, the majority of feedback emphasizes that the strategic placement and city-center accessibility make Hyatt Regency Casablanca an excellent choice for both convenience and comfort.
Breakfast
The breakfast buffet is noted for its extensive selection, featuring a mix of international and local flavors. Guests appreciate the delicious food served in a very nice location with a beautiful, unique dining room ambiance. The staff at the restaurant are frequently acknowledged for being superb, extremely helpful and friendly, enhancing the overall breakfast experience.
However, a few reviews suggest that more variety could be introduced, pointing out that the options remained the same over multiple days. Some feedback indicates that the selection could cater better to specific dietary needs such as gluten-free and vegetarian preferences. Despite these minor areas for improvement, the general consensus remains overwhelmingly positive with the breakfast at Hyatt Regency Casablanca standing out as a significant highlight of the stay.
Dinner
Rooms
Guests seemed to enjoy the tasteful decoration of the rooms, describing them as luxurious and light-filled. This was complemented by the pleasant and welcoming interactions they had with the hotel staff, who were noted for their excellence and cooperation. The hotel lobby also offers spacious sitting areas, providing ample room for meetings or relaxation.
However, the reviews consistently pointed out that the rooms and their furnishings are somewhat outdated with some elements being described as dilapidated and in need of renovation. There's a recurrent theme of the hotel falling short of expectations for a 5-star establishment with mentions of poor room lighting and occasional bad smells, hinting at an overall need for remodeling. Room service issues and the lack of modern amenities such as an espresso machine were also noted.
Despite these drawbacks, guests spoke positively about the room's comfort, cleanliness and the wonderful views, particularly of the mosque. Overall, while the Hyatt Regency Casablanca's rooms offer space and a certain level of classic charm, many feel that updates and attention to detail are necessary to meet the higher end of guest expectations.
Beds
Cleanliness
Staff
Specific mentions go to the exceptional staff at breakfast and standout employees like Ms. Laila at reception and room service employee Khadija, who are recognized for their prompt and attentive service. Many guests were touched by thoughtful gestures, such as receiving a birthday cake or having special arrangements made to accommodate dietary preferences.
Cleanliness and a high level of professionalism are also recurring themes in the reviews. Staff members across all roles—from cleaners to receptionists to restaurant personnel—are credited for their politeness, availability and keen attention to detail. This hospitality extends to all interactions, ensuring that guests feel welcomed and well-cared for throughout their stay. Overall, the commitment to excellent service and warm hospitality by the staff at Hyatt Regency Casablanca makes it a standout choice for visitors.
Pool
5 Star
However, some reviews suggest that despite its prestigious rating, the hotel shows its age and its facilities and services may not fully justify the corresponding price. Although deemed five-star by many, there are mentions of the property feeling somewhat dated. Still, the general consensus leans towards a positive view, celebrating its enduring prestige and esteemed international reputation.
Luxury
Yes, Hyatt Regency Casablanca has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hyatt Regency Casablanca.
Yes, Hyatt Regency Casablanca welcomes dogs.
Yes, parking facilities are available at Hyatt Regency Casablanca.
Yes, Hyatt Regency Casablanca has a gym.
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